5,148 Hospitality Manager jobs in Singapore

We are seeking an experienced Hospitality Manager to join our team. As a key member of our management team, you will be responsible for overseeing the overall operation of our food and beverage services.

• Lead and motivate a team of hospitality professionals to deliver exceptional customer service and achieve sales targets.
• Develop and implement wine lists that showcase a selection of fine wines from around the world, while also providing training to staff on wine knowledge and service standards.
• Operate cash registers efficiently and accurately, ensuring prompt payment and minimizing errors.

• Possess a certificate in Hospitality Management or equivalent, with at least 5 years of experience in a similar role.
• Demonstrate excellent interpersonal and communication skills, with the ability to build strong relationships with colleagues, customers, and suppliers.

Jigger & Pony Group is a leading hospitality company that owns and operates 5 restaurants and bars in Singapore. A pioneer in Singapore's cocktail bar scene, the Group's portfolio includes three cocktail bars: Jigger & Pony (#1 Asia's 50 Best Bars 2020, #5 World's 50 Best Bars 2024), Gibson Cocktail Bar (#25 Asia's 50 Best Bars 2020), and Live Twice and two restaurants: Humpback (seafood & oyster bar) and Caffe Fernet (New-Italian) . The Group is founded with the purpose to be places in the community where people find comfort, forge friendship and share happiness.

We are seeking for a candidate with great leadership qualities and experience to join our team as Assistant Hospitality Manager.

Job Description

• Responsible for the day-to-day operations of the outlet
• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Deliver convivial hospitality to all our guests
• Ensure internal quality standards and procedures are being understood and practiced
• Drive continuous improvements to achieve operational excellence
• Conduct trainings such as OJTs, orientation and service standards as development for each team member
• Support outlet manager with administrative matters, such as rostering, leave administration for team, purchasing and inventory management.
  Drive the culture of the Group and ensure that team members apply the Group's core values

Job Requirements

• Minimum 3 years of F&B experience, with at least 1 years in management
• Experience in restaurants or cocktail bars in Singapore
• Passion for hospitality and high standard of service
• Passion for people - guests, team members, peers and Group
• Team player and friendly personality

As a Senior Hospitality Manager, you will oversee the daily operations of a high-volume restaurant to ensure seamless service delivery and excellent customer satisfaction. Your primary responsibility will be to manage and coordinate all aspects of the service, ensuring that customers have a positive experience.

You will monitor food and beverage quality, maintain inventory, order supplies, and manage financial operations effectively. Additionally, you will lead, train, coach, and motivate a team of staff members to achieve high standards of customer service and consistently meet organizational goals.

• A proven track record in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge and leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

• Manage daily restaurant operations
• Coordinate and supervise all aspects of service
• Monitor food and beverage quality
• Maintain inventory, order supplies, and manage budgetary operations
• Resolve customer complaints and feedback
• Lead, train, coach, and motivate staff members

• Prepare and manage the department's operations, including planning and executing maintenance schedules for guestrooms and public areas.

• Collate and analyze data from inspections and maintenance to ensure quality of service is met.

• Schedule routine inspections by supervisors and monitor and manage staffing in housekeeping.

• Supervise external contractors to ensure contractual compliance.

• Train all new staff members in their roles.

• High School or Diploma in Hotel Administration, Hotel Management or equivalent, and 2 years housekeeping experience preferably in a hotel of similar size and complexity.

• Excellent communication skills, with the ability to interact with customers, employees, and third parties.

• Able to speak, read, and write English fluently.

• Proficient in the use of Microsoft Office.

• Strong organizational and training abilities.

• Duty meals.

• Birthday leave on your birthday month.

• Medical, dental & optical benefits.

• Insurance coverage.

• 25-50% F&B discount at restaurants within IHG Singapore Hotels.

• Special employee rate at all IHG Hotels worldwide.

• Room to grow opportunities.

We're a global hospitality company with over 4,800 hotels in more than 100 countries around the world.

We offer a supportive work environment where you can grow and develop your career.

Join us and discover the opportunity to make a real difference in people's lives.

We are seeking a skilled Chief Hospitality Manager to lead our Housekeeping Operations.

• Guest Room Management:
• Ensure timely and efficient communication of guest room status with the Front Desk.
• Collaborate with Engineering for prompt resolution of guestroom maintenance needs.
• Supervise general cleaning schedules across the property.
• Cost Management:
• Contribute to departmental cost control, focusing on achieving or exceeding budget targets.
• Customer Service:
• Respond promptly to guest issues and complaints.
• Human Resources:
• Optimize staffing levels to meet service, operational, and financial objectives.

• Proven track record in managing large-scale hospitality operations.
• Strong leadership and interpersonal skills.
• Ability to maintain high standards of customer satisfaction.

We are seeking a skilled Senior Hospitality Manager to oversee the operations of our establishment. In this role, you will be responsible for preparing and serving customer orders, providing exceptional customer service, and supporting the management team.

• Prepare and serve customer orders in a timely and efficient manner.
• Provide exceptional customer service, ensuring that all guests have a positive experience.
• Support the management team in overseeing the day-to-day operations of the establishment.
• Maintain high standards of cleanliness and organization throughout the venue.
• Manage inventory and stock levels, ensuring that we always have sufficient supplies.

• Excellent communication and interpersonal skills.
• Able to work well under pressure and as part of a team.
• Proven ability to multitask and prioritize tasks effectively.
• High school diploma or equivalent required; degree preferred.
• Certification in food safety and sanitation an asset.

As a Senior Hospitality Manager with our company, you can expect a competitive salary and benefits package, including medical and dental coverage, paid time off, and opportunities for professional growth and development.

Key Requirements

• Bachelor Degree in Hospitality or related field
• Proven work experience as Restaurant/Hospitality Manager
• Strong leadership skills
• Excellent communication skills
• Financial management skills
• Customer service orientation

Jigger & Pony Group is a leading hospitality company that owns and operates 5 restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio includes three cocktail bars: Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #5 World’s 50 Best Bars 2024), Gibson Cocktail Bar (#25 Asia’s 50 Best Bars 2020), and Live Twice and two restaurants: Humpback (seafood & oyster bar) and Caffe Fernet (New-Italian) . The Group is founded with the purpose to be places in the community where people find comfort, forge friendship and share happiness.

We are seeking for a candidate with great leadership qualities and experience to join our team as Assistant Hospitality Manager.

Job Description

• Responsible for the day-to-day operations of the outlet
• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Deliver convivial hospitality to all our guests
• Ensure internal quality standards and procedures are being understood and practiced
• Drive continuous improvements to achieve operational excellence
• Conduct trainings such as OJTs, orientation and service standards as development for each team member
• Support outlet manager with administrative matters, such as rostering, leave administration for team, purchasing and inventory management.
• Drive the culture of the Group and ensure that team members apply the Group’s core values

Job Requirements

• Minimum 3 years of F&B experience, with at least 1 years in management
• Experience in restaurants or cocktail bars in Singapore
• Passion for hospitality and high standard of service
• Passion for people - guests, team members, peers and Group
• Team player and friendly personality

The ideal candidate will have a comprehensive understanding of outlet operations, including all roles within.

We are seeking a skilled professional to oversee the preparation, presentation, and quality control of beverages and food items served to guests.

In this role, you will be responsible for ensuring that all opening and closing procedures are executed efficiently, with a thorough knowledge of the Point of Sale System.

You will be expected to maintain high standards of cleanliness throughout the outlet, including tables, chairs, floor, and general equipment. In collaboration with the Outlet Manager, ensure adequate equipment is available for the operation of the outlet.

Promptly check the quality of beverage and food snack service, addressing any issues promptly.

Report maintenance faults and damage to furniture and areas of the restaurant to the maintenance department in a timely manner.

Accurately complete monthly linen, operating equipment, wine, and beverage stock-take.

Manage customer concerns and complaints with empathy and professionalism, adhering to company standards.

Cultivate guest feedback and comments to enhance service and product quality, ultimately increasing guest satisfaction.

Effectively communicate all comments and feedback from guests and staff to the Manager.

Foster sales growth through suggestive up-selling techniques.