13,241 Human Resources jobs in Singapore

Customer Service Representative (No Qualifications)

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Remote $2700 - $3200 per month Paylocity

Posted 9 days ago

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Job Description

Full time Freelance

Job Description:

Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.

Job Responsibilities and Tasks:

  • Respond promptly to customer inquiries via phone, email, and live chat.
  • Deliver accurate information about products, services, and company policies.
  • Resolve customer concerns and escalate issues to appropriate departments when necessary.
  • Record customer interactions and feedback in our CRM system for tracking and analysis.
  • Assist with troubleshooting common issues and follow up to ensure resolution.
  • Identify customer needs and provide proactive solutions to improve their experience.
  • Collaborate with team members to share insights and develop better processes.

Company Details

At Paylocity, we’re more than a leading HR, payroll, and spend management technology provider—we’re a company driven by a simple truth: People matter most. Since 1997, we’ve been partnering with organizations to create workplaces where employees thrive, and businesses excel. From our thousands of team members to the millions who use our platform, caring is in our DNA.
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Customer Service Specialist Entry-Level No Qualification Required)

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Remote $25 - $35 per hour CrowdStrike

Posted 10 days ago

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Job Description

Part Time Permanent

We are actively seeking for an Administrator.
We offer medical coverage, yearly bonus + performance bonus, paid time off and a 40 hours work week.
If you have no experience, we will train you to be a super admin.
We are not looking for academic excellence or qualification.


Benefits & Perks:

 Competitive salary package with performance bonuses

Comprehensive medical coverage and insurance benefits

Professional development opportunities and training programs

Comprehensive medical coverage and insurance benefits• Professional development opportunities and training programs

Job Summary:

Respond to customer inquiries via phone, email, and chat in a timely and profession manner•

 Process orders, refunds, and exchanges while maintaining accurate customer records

Identify and escalate complex issues to appropriate department for resolution

Collaborate with team members to improve customer service processes and policies

Job Requirements:

Excellent communication skills in English; proficiency in other languages is a plus

Strong problem-solving abilities and attention to detail

Benefits:
• Additional leave
• Employee assistance programme
• Employee discount
• Free parking
• Gym membership
• Professional development
• Promotion to permanent employee

Join our fast-growing team and be the fac of top-tier brands while earning BIG and having by sending your Resume for an Immediate interview.

Company Details

CrowdStrike has a strong foothold in Singapore, significantly contributing to the cybersecurity landscape of the region. As one of the leading global cybersecurity firms, CrowdStrike's Singapore office is dedicated to delivering cutting-edge cybersecurity solutions to businesses and government entities across Southeast Asia and beyond. CrowdStrike operates out of Singapore, a key strategic hub for its Asia-Pacific (APAC) region. Given its status as a prominent financial and technological center, Singapore is an optimal location for CrowdStrike to provide its advanced cybersecurity services to a diverse clientele that includes banks, government institutions, and multinational corporations. In Singapore, as in other regions, CrowdStrike centers its offerings around its Falcon platform, which specializes in endpoint protection. This focus is particularly relevant in Southeast Asia, where businesses are increasingly vulnerable to cyber threats as they adopt digital transformation and cloud technologies. CrowdStrike has forged partnerships with Singapore's government agencies and sectors critical to national infrastructure to bolster their cybersecurity measures. Recognizing the paramount importance of cybersecurity, the Singaporean government has enacted the Cybersecurity Act and established agencies such as the Cyber Security Agency of Singapore (CSA). CrowdStrike's solutions are instrumental in addressing the growing demand for robust protection against cyber threats in the...
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Data Entry Specialist &nCustomer Service Specialist

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Remote $30 - $35 per hour CrowdStrike

Posted 19 days ago

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Job Description

Full time Permanent

We are seeking a highly motivated and detail-oriented Data Entry Specialist to join our team at CrowdStrike . As a Data Entry Specialist, you will play a pivotal role in maintaining and updating our database, ensuring accuracy and efficiency in all data-related tasks.

Key Responsibilities:
• Data Entry: Accurately input data into our systems from various sources.
• Data Verification: Verify and cross-check data for errors or discrepancies.
• Data Management: Organize and maintain electronic and hard copy files.
• Quality Control: Ensure data accuracy and consistency.
• Documentation: Prepare and maintain records, reports, and documents.
• Adherence to Guidelines: Follow company data entry guidelines and procedures.
• Team Collaboration: Work collaboratively with the data entry team to achieve departmental goals.

Why Join CrowdStrike:
• Competitive salary and performance-based incentives.
• Flexible working hours to accommodate your schedule.
• Opportunities for career growth and skill development.
• Supportive and inclusive work culture.
• Work from the comfort of your own home, eliminating the need for any upfront

Company Details

CrowdStrike has a strong foothold in Singapore, significantly contributing to the cybersecurity landscape of the region. As one of the leading global cybersecurity firms, CrowdStrike's Singapore office is dedicated to delivering cutting-edge cybersecurity solutions to businesses and government entities across Southeast Asia and beyond. CrowdStrike operates out of Singapore, a key strategic hub for its Asia-Pacific (APAC) region. Given its status as a prominent financial and technological center, Singapore is an optimal location for CrowdStrike to provide its advanced cybersecurity services to a diverse clientele that includes banks, government institutions, and multinational corporations. In Singapore, as in other regions, CrowdStrike centers its offerings around its Falcon platform, which specializes in endpoint protection. This focus is particularly relevant in Southeast Asia, where businesses are increasingly vulnerable to cyber threats as they adopt digital transformation and cloud technologies. CrowdStrike has forged partnerships with Singapore's government agencies and sectors critical to national infrastructure to bolster their cybersecurity measures. Recognizing the paramount importance of cybersecurity, the Singaporean government has enacted the Cybersecurity Act and established agencies such as the Cyber Security Agency of Singapore (CSA). CrowdStrike's solutions are instrumental in addressing the growing demand for robust protection against cyber threats in the...
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DOC Analyst Opportunities with Training Support

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Remote $30 - $35 per hour CrowdStrike

Posted 19 days ago

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Job Description

Part Time Permanent

CrowdStrike is looking for highly motivated, self-driven, Cyber Security Analysts dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

Key Process
Process Reconciliation and Customer Support:
Manage authorization and clearing requests to ensure accurate payment flows.
Collaborate with customer support teams to address and resolve customer inquiries.
Deliver fast, precise responses to complex support issues, enhancing customer satisfaction.
Performance Monitoring and Issue Resolution
Continuously monitor user performance, responding promptly to any alerts of degradation.
Conduct thorough investigations to determine causes of operational issues.
Collaborate with technical teams to communicate operational breakages and assist in driving resolutions.

Benefits Of Working At CrowdStrike

  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

    CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

Company Details

CrowdStrike has a strong foothold in Singapore, significantly contributing to the cybersecurity landscape of the region. As one of the leading global cybersecurity firms, CrowdStrike's Singapore office is dedicated to delivering cutting-edge cybersecurity solutions to businesses and government entities across Southeast Asia and beyond. CrowdStrike operates out of Singapore, a key strategic hub for its Asia-Pacific (APAC) region. Given its status as a prominent financial and technological center, Singapore is an optimal location for CrowdStrike to provide its advanced cybersecurity services to a diverse clientele that includes banks, government institutions, and multinational corporations. In Singapore, as in other regions, CrowdStrike centers its offerings around its Falcon platform, which specializes in endpoint protection. This focus is particularly relevant in Southeast Asia, where businesses are increasingly vulnerable to cyber threats as they adopt digital transformation and cloud technologies. CrowdStrike has forged partnerships with Singapore's government agencies and sectors critical to national infrastructure to bolster their cybersecurity measures. Recognizing the paramount importance of cybersecurity, the Singaporean government has enacted the Cybersecurity Act and established agencies such as the Cyber Security Agency of Singapore (CSA). CrowdStrike's solutions are instrumental in addressing the growing demand for robust protection against cyber threats in the...
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Customer Service Specialist Entry-Level No Qualification Required)

Premium Job
Remote $25 - $30 per hour CrowdStrike

Posted 20 days ago

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Job Description

Part Time Permanent

CrowdStrike is a global leader in cybersecurity, offering advanced solutions to protect businesses from the most sophisticated cyber threats. With our flagship product, Falcon, we provide proactive threat detection, endpoint protection, and incident response to enterprises around the world.

We are expanding our team in Singapore and are looking for an Entry-Level Customer Service Specialist who has a passion for technology and delivering exceptional customer service. This is a great opportunity for individuals with no formal qualifications or technical background to start a rewarding career in cybersecurity, as CrowdStrike offers full training to help you succeed.

Role Overview
As an Entry-Level Customer Service Specialist at CrowdStrike, you will be responsible for delivering high-quality support to customers who use our Falcon platform and other cybersecurity solutions. This role is ideal for individuals who are eager to learn and grow within the cybersecurity industry. No prior qualifications are required—just a passion for technology and a desire to help customers solve problems.

This position will provide comprehensive training in cybersecurity, customer service, and troubleshooting, so you can develop the skills necessary to assist our clients effectively.


Key Responsibilities

Customer Support & Issue Resolution
First Point of Contact: Assist customers by responding to their inquiries via phone, email, and chat, addressing both basic technical issues and product questions.

Technical Troubleshooting: Guide customers through resolving common issues related to the Falcon platform, such as installation problems, configuration errors, and product usage concerns.

Product Guidance: Help customers understand how to use CrowdStrike’s cybersecurity solutions to ensure their systems remain secure and protected from cyber threats.

Documentation: Accurately document all customer interactions and maintain records of issues and resolutions for future reference.

Comprehensive Training and Onboarding

Product Training: Participate in extensive training to become familiar with the Falcon platform, cybersecurity tools, and basic threat detection.

Cybersecurity Education: Learn the foundational concepts of cybersecurity, including common threats like malware, ransomware, and phishing attacks.

Customer Onboarding: Assist in guiding new customers through product setup and initial configurations, ensuring a smooth transition into using CrowdStrike’s solutions.

Customer Relationship Building

Relationship Management: Build positive relationships with customers, providing clear and empathetic communication throughout each interaction.

Follow-up: Ensure that customer issues are fully resolved and follow up to confirm customer satisfaction.

Feedback Collection: Gather customer feedback and escalate issues or suggestions to improve the product and customer support experience.

Collaboration with Internal Teams

Escalation and Support: Work with senior team members and other departments, such as Technical Support and Incident Response, for more complex issues that require advanced technical expertise.

Knowledge Sharing: Contribute insights to improve team processes and help fellow team members resolve recurring issues more efficiently.

Ongoing Learning and Development

Continuous Improvement: Regularly update your knowledge of CrowdStrike’s products and cybersecurity best practices to improve your support capabilities.

Professional Development: As you grow in your role, you will have the opportunity to gain more technical expertise and advance within the company.

Required Qualifications

No formal qualifications required: We’re looking for individuals who are passionate about learning and eager to start a career in cybersecurity.

Strong Interest in Technology: A genuine enthusiasm for technology and an interest in cybersecurity is a must.

Excellent Communication Skills: Ability to communicate clearly and effectively, both written and verbally, in English.

Customer-Focused Attitude: A desire to help people, solve problems, and ensure customer satisfaction.

Problem-Solving Skills: Ability to troubleshoot basic issues, identify the root cause, and guide customers through solutions.

Attention to Detail: Being organized and documenting customer interactions accurately.

Preferred Skills (Not Required, But a Plus)

Experience in a customer service role: Any prior experience in customer service, hospitality, or retail will be beneficial but not necessary.

Basic technical knowledge: Familiarity with concepts such as operating systems (Windows, macOS, Linux) and internet security could be helpful, but not required.

Language Skills: Ability to communicate in other languages such as Mandarin, Malay, or Tamil would be beneficial, depending on the customer base.

Full Training Program:
You will receive a comprehensive training program that covers both customer service techniques and technical knowledge about CrowdStrike’s cybersecurity products. This training will prepare you to assist customers confidently and competently.

Career Development:
CrowdStrike is committed to the professional growth of its employees. As you gain experience, you will have the opportunity to advance to more specialized roles such as Technical Support Specialist, Incident Responder, or Customer Success Manager.

Work Environment:
CrowdStrike promotes a remote-first culture, so you can enjoy the flexibility of working from home or, depending on your location, from our Singapore office. We value work-life balance and provide the tools necessary for you to succeed in a remote or hybrid setting.

Inclusive and Collaborative Team:
You’ll work alongside a supportive, dynamic team that encourages learning and growth. We foster an inclusive environment where everyone has the opportunity to succeed.

Impactful Work:
You will play an essential role in helping customers protect their organizations from cyber threats, contributing to CrowdStrike’s mission to stop breaches and keep data secure.

Company Details

CrowdStrike has a strong foothold in Singapore, significantly contributing to the cybersecurity landscape of the region. As one of the leading global cybersecurity firms, CrowdStrike's Singapore office is dedicated to delivering cutting-edge cybersecurity solutions to businesses and government entities across Southeast Asia and beyond. CrowdStrike operates out of Singapore, a key strategic hub for its Asia-Pacific (APAC) region. Given its status as a prominent financial and technological center, Singapore is an optimal location for CrowdStrike to provide its advanced cybersecurity services to a diverse clientele that includes banks, government institutions, and multinational corporations. In Singapore, as in other regions, CrowdStrike centers its offerings around its Falcon platform, which specializes in endpoint protection. This focus is particularly relevant in Southeast Asia, where businesses are increasingly vulnerable to cyber threats as they adopt digital transformation and cloud technologies. CrowdStrike has forged partnerships with Singapore's government agencies and sectors critical to national infrastructure to bolster their cybersecurity measures. Recognizing the paramount importance of cybersecurity, the Singaporean government has enacted the Cybersecurity Act and established agencies such as the Cyber Security Agency of Singapore (CSA). CrowdStrike's solutions are instrumental in addressing the growing demand for robust protection against cyber threats in the...
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Recruitment Manager ( Headhunting Service)

Singapore, Singapore Internetwork Expert

Posted 1 day ago

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Job Description

We are looking for a Recruitment Manager / Senior Associate at Royal Ocean Marine. You will be responsible for generating recruitment sectors and industries to ensure successful sourcing, hiring, and P/L of the department, as well as maintaining commitment to our clients in the industry. You will play a pivotal role in developing and implementing effective recruitment strategies and processes to attract and retain high-caliber candidates and clients.

You will work closely with clients to understand their hiring needs and provide expert guidance on market trends and industry best practices. Additionally, you will be responsible for building and maintaining strong relationships with candidates throughout the recruitment process, conducting interviews, and assessing candidates' qualifications and skills.

Your strong leadership skills, along with extensive recruitment experience, will enable you to mentor and support the recruitment team in achieving their goals while upholding high standards of professionalism and customer service.

Responsibilities
  • Lead and manage the recruitment teams/pillars to ensure successful sourcing and hiring of top talent
  • Develop and implement effective recruitment strategies and processes
  • Partner with clients to understand their hiring needs and provide guidance on market trends and best practices
  • Build and maintain strong relationships with candidates throughout the recruitment process
  • Conduct interviews and assess candidates' qualifications and skills
  • Mentor and support the recruitment team in achieving their goals
  • Stay updated with industry trends and best practices
  • Bachelor's degree in Human Resources, Business Administration, or related fields
  • Proven experience as a Recruitment Manager or similar role
  • Strong knowledge of recruitment strategies, processes, and best practices
  • Excellent communication and interpersonal skills
  • Strong leadership and team management skills
  • Ability to build and maintain relationships with clients and candidates
  • High level of professionalism and customer service orientation

Good prospects for leading a team and starting new industries.

Competitive commission and package for those able to produce results.

Profit sharing for those able to generate KPI P/L.

Must be capable of bringing in clients or having sufficient leads.

Only shortlisted candidates will be notified.

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Customer Service Officers

Singapore, Singapore Target Recruitment Pte Ltd

Posted 1 day ago

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Job Description

Job Requirements and Responsibilities
  • Minimum GCE ‘N’ Levels with 1 Year Experience in Front-Counter Admin
  • Customer Service Oriented, Good Communication Skills
Work Schedule and Conditions

To join us, you must work shifts, including weekends and public holidays, as per the staff roster.

Colleagues on rotation work 5 days and are entitled to 2 days off.

  • Rotating Shifts: 6:30am to 4:15pm / 8:30am to 5:45pm / 10:45am to 8:00pm
  • Overtime until 11pm, or start early at 6:30am
Contact and Additional Information

Interested candidates can email us at:

Job Responsibilities
  • Handle telephone and walk-in enquiries regarding bookings and reservations.
  • Generate daily check-in lists for security and housekeeping info.
  • Record and follow-up on lost & found items.
  • Ensure supply of stationeries.
  • Provide guests with information such as rules and regulations.
  • Raise billing requests as required.
  • Assist with other daily operations admin work as needed.
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About the latest Human resources Jobs in Singapore !

Human Resources Specialist

Singapore, Singapore TEN: Funding Engine

Posted 1 day ago

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Job Description

workfromhome
Kickstart Your Career with TEN (The Entrepreneurship Network)

Are you eager to gain hands-on experience and work on real-world projects? We are offering 3-month remote internships designed to help you learn, grow, and lay a strong foundation for your career.

Available Positions:
  1. HR Associate
  2. Finance Intern
  3. Sales Intern
  4. MERN Stack Developer
  5. MEAN Stack Developer
  6. React JS Developer
  7. QA Tester
  8. Django Developer
  9. Python Developer
Why Choose TEN
  • Practical Experience: Work on live projects and collaborate with experienced mentors.
  • Skill Enhancement: Sharpen your skills and deepen your expertise in your field of interest.
  • Work from Home: Enjoy the flexibility of working remotely, all from the comfort of your home.
  • Recognition: Earn a Certificate of Completion and a Letter of Recommendation to boost your resume.
  • No Stipend, Only Growth: While this is an unpaid internship, the experience and professional development will be invaluable.
Who Should Apply
  • Freshers or students eager to start their professional journey.
  • Individuals looking to gain industry-relevant skills and knowledge.

If you're passionate about learning and ready to kickstart your career, apply now ! For more details, send an email to hidden_email .

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AI Data Service and Operations, Eco Governance Global Lead - Trust & Safety

Singapore, Singapore TikTok

Posted 1 day ago

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Job Description

Overview

AI Data Service and Operations, Eco Governance Global Lead - Trust & Safety

4 days ago Be among the first 25 applicants

Responsibilities
  • Lead the team of AI Data Service global multi-site people/team managers
  • Develop and lead the execution of both the tactical and strategic direction of the global teams, leading the operations, change management and scaling/driving adoption of new programs, tools etc.
  • Lead a high performing operations team who are effective, engaged and aligned to our company culture and values
  • Work with Ops Leadership and XFN teams to understand various product ecosystems in order to ensure alignment of quality assessment procedures and data delivery with product strategies
  • Partner with cross functional partners on analysis and reporting
  • Coach & support AI Data Service team leads to developing and/or enhancing the Quality framework, methods for performance management, tracking KPIs, and working for any performance improvement initiatives
  • Lead your team to detect, land and optimize any efficiency, productivity and accuracy improvement opportunities
  • Analyze data first hand to validate recommendations made by your team in order to drive continuous quality improvement across partner sites and workflows
  • Enhance the quality process with automation of metrics by creation of dashboards
  • Validate information of RCA reports created by your team and present findings to key internal stakeholders
  • Ensure that our BPO partners meet and exceed quality targets and provide support needed to achieve objective deep dives, make reports & policy recommendations and triage escalations
Qualifications
  • Minimum Qualifications
  • A minimum of a Bachelor of Arts or Bachelor of Science degree in Business, Economics, or Statistics
  • 4 years in Content Quality, Trust & Safety Operations, or a similar industry
  • 4 years regional/global leadership and people management experience, with a focus on performance, culture, engagement and people growth, and development
  • Experience working cross-functionally, in a highly matrix, global organization with external and internal teams with the ability to influence leadership
  • Proven experience of partnership with Business Process Outsourcing (BPO)
  • Strong analytical skills with the ability to perform and communicate complex data analysis to derive key insights
Preferred Qualifications
  • Machine learning/labeling-related experience is preferred
  • Ability to lead effectively, prioritize projects, and ensure the delivery of high quality work under time constraints
  • Strong proficiency in Data Analysis tools such as Microsoft Excel
  • Proficiency utilizing data visualization tools such as Tableau or Power BI
  • Experience in Six Sigma, Lean principles, or Operational Maturity methodologies
  • Proven leader with project management, planning, presenting and communication skills
  • Ability to adapt rapidly to changing work environments, work priorities, and organizational needs
  • Ability and willingness to work on various projects
  • Detail oriented with the ability to create and maintain reports, procedures, proposals and presentations
  • Outstanding natural communicator, exceptional verbal, written, and communication skills
About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Entertainment Providers

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Executive, Service Quality

Singapore, Singapore Far East Hospitality Management (S) Pte Ltd

Posted 1 day ago

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Job Description

Overview

The Executive, Service Quality, supports the Learning & Service Quality Team within the Hospitality Business Group. This role is responsible for driving service excellence by supporting service audit processes, promoting service culture initiatives, and managing departmental operations and reporting.

Responsibilities
  • Departmental Operations
    • Oversee and maintain inventory and asset records for the department
    • Monitor departmental expenses to ensure compliance and budget control
  • Service Audits
    • Support quarterly Service & Brand Standard Audits across all FEH properties, including data collation and report generation
    • Coordinate and consolidate action plans from individual properties
    • Propose improvements to the audit process by leveraging digital tools and technologies
  • Service Culture & Engagement
    • Assist in driving corporate culture initiatives through onboarding and engagement programmes
    • Plan and support colleague engagement campaigns and service recognition initiatives
  • Content & Communication
    • Research and curate service-related content for internal publications such as Daily Dose
    • Support training programmes through logistics coordination, materials preparation, and post-training follow-up
  • Others
    • Participate in cross-functional projects or initiatives as assigned by the Head of Department
Requirements
  • Diploma or Degree in Hospitality, Business, or related discipline (Fresh graduates welcome)
  • Minimum 1 year of relevant working experience in Customer Service or Hospitality is an advantage
  • Passionate about service excellence and continuous learning
  • Strong analytical skills with attention to detail and a results-oriented mindset
  • Excellent written and verbal communication skills (in English Language) with strong interpersonal abilities
  • Proficient in Microsoft Excel, PowerPoint, and Word
  • Familiarity with data analytics tools and digital reporting methods
  • Awareness and interest in Generative AI and its application in service and learning
Job Details
  • Seniority level: Executive
  • Employment type: Full-time
  • Job function: Other
  • Industries: Hospitality

We’re removing redundant placeholders and keeping only relevant information for the role.

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