72 Customer Relations jobs in Singapore

We are seeking a highly skilled Customer Relations Ambassador to join our team. As a key member of our customer-facing department, you will play a pivotal role in delivering exceptional service to our customers.

• You will be responsible for providing professional support to customers, addressing their queries and concerns in a timely and efficient manner.
• Acting as the primary point of contact for customers, you will ensure that their needs are met promptly and effectively.
• Maintain accurate records of customer interactions, ensuring seamless communication between departments.

1. Deliver exceptional customer service through various channels including hotline calls and front desk interactions.
2. Monitor and resolve customer complaints, escalating issues as necessary to prevent further escalation.
3. Manage class enrollments, student records, and process payment transactions securely.
4. Engage with prospective customers, coordinating trial lessons and supporting their enrollment in our programs.

• Minimum GCE 'N' Levels qualification
• Excellent communication skills and a customer-centric attitude
• Ability to work 4 weekdays and 1 weekend

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Associate.

• This is an exciting opportunity for someone who enjoys interacting with customers, resolving issues, and providing exceptional service.
• As a Customer Relations Associate, you will be responsible for handling customer inquiries, addressing complaints, and ensuring overall customer satisfaction.

1. Handle inbound and outbound calls from customers in a professional and courteous manner.
2. Resolve customer complaints and concerns in a timely and effective manner.
3. Provide product information, answer questions, and assist customers with their queries.
4. Maintain accurate records of customer interactions and outcomes.

• Strong verbal communication skills and active listening abilities.
• Basic computer and typing skills.
• Sales or persuasion techniques to meet sales targets.

• Full-time or part-time welcome.
• A dynamic and supportive work environment.
• Ongoing training and development opportunities.

• Only open to Singaporeans and PRs due to quota restrictions.

• Assist shoppers with mobile app download and setup
• Provide support during campaign redemptions
• Assist in the execution of promotional and membership redemption programs
• Handle customer and tenant enquiries or feedback in a polite and professional manner
• Assist with verifying social media campaign winners and maintain accurate records and inventory
• Support on-ground marketing campaigns and events
• Perform other duties as assigned by the supervisor

• Cheerful and service-oriented personality
• Able to work independently and take initiative
• Strong interpersonal and communication skills
• Proficient in Microsoft Word and Excel
• Able to work on weekends and public holidays

• Conduct thorough and systematic inspections of units prior to handover, identifying any defects or issues.
• Collaborate with contractors and suppliers to ensure timely and high-quality rectifications.
• Maintain communication with developers, providing detailed progress reports and preparing handover documentation.

• Plan and manage handover schedules in close partnership with developers, ensuring a smooth and well-organized process.
• Provide owners with clear, professional guidance throughout handovers, addressing their queries and concerns promptly.
• Ensure meticulous record-keeping of handover activities and deliver consistent updates to stakeholders.

• Serve as the dedicated liaison between owners and contractors to manage defect follow-ups and ensure timely completion.
• Monitor rectification timelines rigorously, ensuring service level agreements are consistently met.
• Oversee the documentation and sign-off processes for defect completion, including management of access controls.

• Deliver exceptional customer service by responding swiftly and professionally to owner inquiries related to defects.
• Build and nurture positive relationships with all stakeholders, balancing empathy with effective problem resolution.
• Identify and escalate complex matters proactively, driving timely and satisfactory outcomes.

• Minimum 1 year of proven experience in unit handover, defect inspection, and management within property development or management sectors.
• Diploma or equivalent certification in a relevant discipline.

• Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, demonstrating a strong customer service orientation.
• Skilled in managing challenging situations with diplomacy and tact.
• Proactive, independent, and a collaborative team player.

• Resilient under pressure, consistently meeting deadlines without sacrificing quality.
• Strong problem-solving skills and a results-driven attitude.
• Dependable, methodical, and dedicated to upholding the highest standards of service.

• Competitive Salary Package
• Comprehensive Health Coverage
• Career Growth & Development
• Employee Appreciation
• Generous Leave Benefits
• Supportive Team Culture
• Team Bonding & CSR Participation

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide administrative support assistance and other ad-hoc jobs if required

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• A pleasant personality & good interpersonal skills

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Actively engage with prospective customers, coordinate trial lessons, and support them in enrolling in our programmes.
• Manage class enrolments, student records, and handle payment transactions
• Support administrative tasks such as data entry, filing, and reporting

• Min GCE 'N' Levels
• Good communication skills and customer service orientated attitude
• Able to work 4 weekdays and 1 weekend

• Build and maintain strong relationships with customers
• Handle inquiries, complaints, and feedback in a timely and professional manner
• Maintain accurate records of customer interactions
• Collaborate with internal teams to improve overall customer satisfaction

• Min 'O' Level
• Need to attend HDB resident patiently
• Excellent communication and interpersonal skills
• Able to understand requirements from residents

• Friendly and supportive work environment
• Opportunities for career growth
• Competitive salary and benefits
• Be part of a company that truly values its customers and team

• Provide customer service and attend to our product inquiries at showroom
• Knowledge of showroom developments & design
• Maintain CRM System
• Follow up on sales enquires provided by the company
• Face to face presentation our products samples to customers
• Understand customers' requirement to able to negotiate on price and other details to ensure high closing rate
• Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
• Maintain good relationship with potential and existing customers
• Sales order processing & scheduling, prepare Quotation and report
• Coordinate & support sales team
• Coordinate with store on inventory
• Any other duties which may be assigned by the immediate supervisor/manager from time to time.

• Good communication skills.
• GCE 'N' level or its equivalent.
• Minimum 1-year work experience.
• Training to be provided
• Pleasant personality and team player.
• Extremely self-motivated, result orientated and pro-active.
• We regret to inform that only shortlisted candidates will be contacted.
• Part-time candidates are welcome to apply.

• Able to work weekends
• 5.5days work week rotating shift - less than 44hrs work week (must commit to both Sat and Sun)
• Career growth opportunity