174 Hotels jobs in Singapore

**Hotel Chef Role Summary**

We are seeking a skilled Hotel Chef to join our team. As a key member of the kitchen, you will be responsible for preparing and cooking high-quality meals in a fast-paced environment.

The ideal candidate will have excellent culinary skills, strong attention to detail, and the ability to work well under pressure. If you are passionate about delivering exceptional food and service, we encourage you to apply.

About the Job

• Prepare and cook meals according to set recipes and quality standards.
• Clean and maintain the kitchen to ensure a safe and healthy working environment.
• Manage inventory levels and order supplies as needed.
• Maintain accurate records of food preparation and storage.

Requirements

• Minimum 1 year of experience in a similar role in the hotel industry.
• Degree or certification in culinary arts or hospitality management.
• Excellent communication and teamwork skills.

Benefits

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.

How to Apply

Interested applicants should submit their resume and a cover letter outlining their relevant experience and qualifications.

We are seeking a skilled and dedicated Hotel Equipment Maintenance Technician to join our team.

• Maintain the normal operation of hotel equipment, including power supply, water supply, gas supply, heating and cooling equipment.
• Inspect and maintain equipment and facilities under your jurisdiction, ensuring safe and efficient operation.
• Save energy and control energy consumption, adhering to strict safety protocols.
• Perform regular tests on generators to ensure power generation and transmission during power failures.
• Conduct fire alarm and protection system preventive maintenance works, addressing any potential violations.

You will be responsible for maintaining accurate records of work requests, tools usage, and equipment maintenance. Additionally, you will monitor and track work requests for timely completion, working flexibly across shifts, weekends, and public holidays as needed.

To succeed in this role, you should possess:

• Familiarity with large data centre infrastructure principles and fault judgment methods.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated work attitude, with good analytical and problem-solving skills.

Hilton is a leading global hospitality company, offering business and leisure travelers exceptional accommodations, service, amenities, and value. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences around the world every day.

Hotel Equipment Maintenance Technician

We are seeking a skilled and dedicated Hotel Equipment Maintenance Technician to join our team.

• Maintain the normal operation of hotel equipment, including power supply, water supply, gas supply, heating and cooling equipment.
• Inspect and maintain equipment and facilities under your jurisdiction, ensuring safe and efficient operation.
• Save energy and control energy consumption, adhering to strict safety protocols.
• Perform regular tests on generators to ensure power generation and transmission during power failures.
• Conduct fire alarm and protection system preventive maintenance works, addressing any potential violations.

You will be responsible for maintaining accurate records of work requests, tools usage, and equipment maintenance. Additionally, you will monitor and track work requests for timely completion, working flexibly across shifts, weekends, and public holidays as needed.

Requirements

To succeed in this role, you should possess:

• Familiarity with large data centre infrastructure principles and fault judgment methods.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated work attitude, with good analytical and problem-solving skills.

About Working for Us

Hilton is a leading global hospitality company, offering business and leisure travelers exceptional accommodations, service, amenities, and value. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences around the world every day.

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit

Job Summary

The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional assistance through phone, email and messaging channels. The Call Centre Lead handles a range of enquiries, requests and coordination with the relevant departments to meet and deliver excellent guest services to all guests. Monitor and manage the hotel's telephone lines, ensuring busy or unanswered calls are followed up promptly.

Primary Responsibilities

• Assist in overseeing the day-to-day activities of the Call Centre to ensure productivity and service quality
• Handle complex guest enquiries and escalate issues in a timely and effective manner for resolution
• Coordinate with other departments to resolve cross-functional issues impacting guest services
• Handle a wide range of guest requests such as in-room services, amenities, hotel facilities, wake-up calls, message handling and etc.
• Provide real-time support and coaching to the Call Centre Agents during calls or after-call reviews
• Assist in training new hires and conduct refresher training to the current team
• Ensure compliance with Company's policies, procedures, and guest service standards
• Lead by example in delivering outstanding guest interactions
• Record and relay messages clearly and accurately, follow up to ensure job completion
• Support work scheduling and shift coverage planning as and when required
• Generate daily call statistics for review and rectification wherever applicable

Requirements

• Minimum GCE ‘O' level or its equivalent
• Minimum 2 years' experience in Call Centre or Command Centre environment
• Strong guest service focus with knowledge of industry best practices
• Proficient in relevant computer applications such as OPERA, Knowcross, PABX, Wake-up Call System, Outlook and etc.
• Good leadership and supervisory skills, with ability to work effectively in a team environment
• Ability to work well under pressure and manage stress effectively
• Flexibility to work varied shifts, including weekends and public holidays

Primary Responsibilities

• Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
• Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for all guests
• Perform room controlling duties in accordance to forecasted occupancy, VIP stays, group check ins, special requests
• Ensure the Front Office team operates with a sales attitude and all Team Members are aware of the resorts-wide sales opportunities
• Maintain the confidentiality of all guests and business practices of the Resort

Requirements

• Minimum Diploma in Hotels/Hospitality Management or its equivalent
• Minimum 2 years’ experience in the hospitality industry, preferably in 5-star hotels
• Good interpersonal skills with effective multi-tasking, time management and problem-solving skills
• Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training and coaching
• Able to perform shift work, including weekends and public holidays
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint

Join to apply for the Front Office Manager (Hotels) role at Resorts World Sentosa .

• Develop, review and update policies and procedures for Front Office operations
• Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
• Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
• Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 6 years' experience in similar capacity in a 5-star property
• Knowledge of Opera Cloud and proficiency in process management tools
• Possess good organizational and leadership skills, with an eye for detail and process improvement
• Team player who is self-motivated and able to perform under pressure
• Excellent communication, leadership, problem-solving and interpersonal skills
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

• Mid-Senior level

• Full-time

• Customer Service

• Hospitality

Join to apply for the Front Office Manager (Hotels) role at Resorts World Sentosa .

Responsibilities

• Develop, review and update policies and procedures for Front Office operations
• Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
• Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
• Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

Requirements

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 6 years' experience in similar capacity in a 5-star property
• Knowledge of Opera Cloud and proficiency in process management tools
• Possess good organizational and leadership skills, with an eye for detail and process improvement
• Team player who is self-motivated and able to perform under pressure
• Excellent communication, leadership, problem-solving and interpersonal skills
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Hospitality

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit

Job Summary

The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional assistance through phone, email and messaging channels. The Call Centre Lead handles a range of enquiries, requests and coordination with the relevant departments to meet and deliver excellent guest services to all guests. Monitor and manage the hotel's telephone lines, ensuring busy or unanswered calls are followed up promptly.

Primary Responsibilities

• Assist in overseeing the day-to-day activities of the Call Centre to ensure productivity and service quality
• Handle complex guest enquiries and escalate issues in a timely and effective manner for resolution
• Coordinate with other departments to resolve cross-functional issues impacting guest services
• Handle a wide range of guest requests such as in-room services, amenities, hotel facilities, wake-up calls, message handling and etc.
• Provide real-time support and coaching to the Call Centre Agents during calls or after-call reviews
• Assist in training new hires and conduct refresher training to the current team
• Ensure compliance with Company's policies, procedures, and guest service standards
• Lead by example in delivering outstanding guest interactions
• Record and relay messages clearly and accurately, follow up to ensure job completion
• Support work scheduling and shift coverage planning as and when required
• Generate daily call statistics for review and rectification wherever applicable

Requirements

• Minimum GCE ‘O' level or its equivalent
• Minimum 2 years' experience in Call Centre or Command Centre environment
• Strong guest service focus with knowledge of industry best practices
• Proficient in relevant computer applications such as OPERA, Knowcross, PABX, Wake-up Call System, Outlook and etc.
• Good leadership and supervisory skills, with ability to work effectively in a team environment
• Ability to work well under pressure and manage stress effectively
• Flexibility to work varied shifts, including weekends and public holidays

Primary Responsibilities

• Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
• Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for all guests
• Perform room controlling duties in accordance to forecasted occupancy, VIP stays, group check ins, special requests
• Ensure the Front Office team operates with a sales attitude and all Team Members are aware of the resorts-wide sales opportunities
• Maintain the confidentiality of all guests and business practices of the Resort

Requirements

• Minimum Diploma in Hotels/Hospitality Management or its equivalent
• Minimum 2 years’ experience in the hospitality industry, preferably in 5-star hotels
• Good interpersonal skills with effective multi-tasking, time management and problem-solving skills
• Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training and coaching
• Able to perform shift work, including weekends and public holidays
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint