924 Director Of Operations jobs in Singapore

Join to apply for the Director Operations role at CSA Group

Join to apply for the Director Operations role at CSA Group

Employment Status

Regular

Time Type

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary

• Participates in the overall CSA Group budget development process and both long and short-term departmental strategies for the assigned area, in conjunction with, and subject to, approval by the RVP / EVP.
• Translates business unit goals into department goals and allocates resources to various programs and initiatives in support of the business strategies.
• Will lead and manage the operations. Achieving agreed to financial objectives and ensuring the efficient delivery of certification and testing services within the assigned area. Will develop and implement strategies to improve the efficiency and effectiveness of the service delivery provided by CSA or by partners/agents to our customers. Will determine and implement the appropriate activities to meet or exceed financial objectives.
• Will assess the overall market performance against established business goals and objective and determines human resource requirements, monitors performance and productivity. Will ensure that schedules are maintained; certification delivery deadlines are not missed; quality and safety requirements are achieved.
• Will determine and initiate corrective actions required to improve service delivery and/or correct any deficiencies in meeting deadlines and financial targets. Will advise RVP / EVP of relevant issues or concerns as deemed appropriate.
• Will cooperate with Corporate HR, Finance and Marketing and act as a liaison to other offices. Member of CSA Management Team.
• Will build and maintain solid relationships with all customers (internal and external)
• Ensures that all services delivered by partners/agents result in a high level of customer satisfaction. Ensures that current and new CSA customers are receiving quality certification services on schedule and within budget. Discusses and investigates customer concerns. Responds to formal customer complaints concerning certification activities or individual certifiers within the assigned area. Resolves problems with customers and the affected partner/agent in accordance with divisional procedures and policies. Manages local partners’ agreements including service scope and pricing. Interfaces with other CSA offices to establish and promote effective working relationships.
• Identifies and develops new business opportunities and relationships. Seeks opportunities to promote CSA services and products in the area. Makes sales calls and performs sales and technical presentations to customers. Establishes effective networks and partnerships with appropriate embassies, associations and trade institutions to ensure new business development opportunities are identified early and thoroughly evaluated. Increases market share and revenue/margin within the territory.
• Collaborates with partners/agents to develop the customer base within defined areas. Attends or organizes seminars/trade shows in cooperation with these partners/agents. Keeps informed about developments at partners/agents. Ensures that CSA Group reputation, credibility and professionalism is maintained
• Provides direction and leadership to direct reports. Hires and trains staff. Communicates the strategic vision to employees. Establishes employee priorities and assignments. Establishes performance goals and monitor performance levels of audit staff to ensure high quality and effective service to clients. Assists in the growth of employees through training and career development activities. Ensures staff has appropriate qualifications/training to deliver certification services.
• Drive team member engagement and development, creates and maintains a safety culture
• Provides input into the development of departmental policies and procedures. Communicates any newly developed or modified policies and procedures to appropriate employees. Trains and monitors compliance of staff to corporate and divisional policies.
• Endorses and promotes the integrity of occupational health and safety program. Demonstrates a commitment to training employees on safe work practices. Monitors compliance to corporate and divisional occupational, health, safety and environmental policies and procedures.
• Plans and leads the implementation of special departmental projects as indicated by the RVP / EVP. Ensures the objectives, expectations, process elements and time frames are within departmental and divisional strategies and business plans.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Public Safety

Referrals increase your chances of interviewing at CSA Group by 2x

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Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us.

JOB SUMMARY

The Deputy Director of Operations' role involves overseeing and coordinating key operational functions within inpatient and non-clinical cross-support services. These functions include the Business Office (BO), Patient Service Centre (PSC), Bed Management Unit (BMU), Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, and Emergency Preparedness (EP).

The position also entails providing operational leadership to support inpatient and peri-operative services, such as billing, portering, and housekeeping, to maintain smooth workflows, efficient turnaround times, and high-quality service delivery.

Additionally, the role supports the strategic direction and daily management of these units, ensuring operational efficiency, quality service delivery, and adherence to hospital policies and regulatory standards.

JOB REQUIREMENTS

• Operational Management
  
  - Oversee and coordinate non-clinical support functions in the Operating Theatre and inpatient wards (e.g., procurement, inpatient billing, portering, housekeeping, etc.)
  
  - Ensure smooth workflow and minimize delays in patient transfer, discharge, and bed turnaround.
  
  - Monitor operational metrics and lead improvement initiatives.
  
  - Manage infrastructure upgrades and system rollouts.
• Staff Supervision & Development
  
  -Oversee operational teams including Assistant Directors and Managers in designated areas.
  
  -Drive workforce planning, training, engagement, and succession planning.
• Patient Journey & Experience
  
  -Collaborate with clinical and non-clinical teams to identify and address service gaps along the patient journey
  
  -Implement and standardize the Thomson Touch service framework
• Resource & Financial Management
  
  -Manage allocated budgets and expenditure, ensuring prudent use of financial and material resources.
  
  -Evaluate cost-effectiveness of operational models and propose changes as needed.
• Strategic Space & Facilities Planning
  
  -Assist in assessing departmental space requirements and support relocation or renovation projects.
  
  -Coordinate with stakeholders on hospital expansion, renovation, and leasing matters.
  
  -Support negotiations and implementation of leasing contracts with external parties.
• Systems, Technology & Data Management
  
  -Contribute to the implementation of digital solutions and automation to improve operational efficiency.
  
  -Support data integrity and usage of analytics in decision-making.
  
  -Champion paperless and cashless initiatives across relevant areas.
• Emergency Preparedness & Safety
  
  -Participate in the planning, execution, and audit of emergency preparedness activities.
  
  -Ensure compliance with ISO, OSH, and environmental standards.
• Stakeholder & Vendor Management
  
  -Maintain positive working relationships with internal departments, vendors, and regulatory agencies.
  
  -Assist in contract negotiations and service level agreements.

JOB SPECIFICATIONS

• A Bachelor's Degree is required; a Master's Degree in Business Administration, Healthcare Management, Hospitality, or a related discipline is preferred.
• Minimum of 8 years of experience in healthcare operations with increasing leadership responsibilities.
• Must be knowledgeable about hospital front-line and support services (BO, PSC, BMU, FM, BME, etc.).
• Demonstrated ability in problem-solving, critical thinking, and operational analytics.
• Effective communication skills with strong interpersonal and negotiation abilities.
• Experience in managing teams and leading change.
• Exhibits high levels of integrity, initiative, and professionalism.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us.

JOB SUMMARY

The Deputy Director of Operations' role involves overseeing and coordinating key operational functions within inpatient and non-clinical cross-support services. These functions include the Business Office (BO), Patient Service Centre (PSC), Bed Management Unit (BMU), Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, and Emergency Preparedness (EP).

The position also entails providing operational leadership to support inpatient and peri-operative services, such as billing, portering, and housekeeping, to maintain smooth workflows, efficient turnaround times, and high-quality service delivery.

Additionally, the role supports the strategic direction and daily management of these units, ensuring operational efficiency, quality service delivery, and adherence to hospital policies and regulatory standards.

JOB REQUIREMENTS

• Operational Management
  - Oversee and coordinate non-clinical support functions in the Operating Theatre and inpatient wards (e.g., procurement, inpatient billing, portering, housekeeping, etc.)
  - Ensure smooth workflow and minimize delays in patient transfer, discharge, and bed turnaround.
  - Monitor operational metrics and lead improvement initiatives.
  - Manage infrastructure upgrades and system rollouts.
• Staff Supervision & Development
  -Oversee operational teams including Assistant Directors and Managers in designated areas.
  -Drive workforce planning, training, engagement, and succession planning.
• Patient Journey & Experience
  -Collaborate with clinical and non-clinical teams to identify and address service gaps along the patient journey
  -Implement and standardize the Thomson Touch service framework
• Resource & Financial Management
  -Manage allocated budgets and expenditure, ensuring prudent use of financial and material resources.
  -Evaluate cost-effectiveness of operational models and propose changes as needed.
• Strategic Space & Facilities Planning
  -Assist in assessing departmental space requirements and support relocation or renovation projects.
  -Coordinate with stakeholders on hospital expansion, renovation, and leasing matters.
  -Support negotiations and implementation of leasing contracts with external parties.
• Systems, Technology & Data Management
  -Contribute to the implementation of digital solutions and automation to improve operational efficiency.
  -Support data integrity and usage of analytics in decision-making.
  -Champion paperless and cashless initiatives across relevant areas.
• Emergency Preparedness & Safety
  -Participate in the planning, execution, and audit of emergency preparedness activities.
  -Ensure compliance with ISO, OSH, and environmental standards.
• Stakeholder & Vendor Management
  -Maintain positive working relationships with internal departments, vendors, and regulatory agencies.
  -Assist in contract negotiations and service level agreements.

JOB SPECIFICATIONS

• A Bachelor's Degree is required; a Master's Degree in Business Administration, Healthcare Management, Hospitality, or a related discipline is preferred.
• Minimum of 8 years of experience in healthcare operations with increasing leadership responsibilities.
• Must be knowledgeable about hospital front-line and support services (BO, PSC, BMU, FM, BME, etc.).
• Demonstrated ability in problem-solving, critical thinking, and operational analytics.
• Effective communication skills with strong interpersonal and negotiation abilities.
• Experience in managing teams and leading change.
• Exhibits high levels of integrity, initiative, and professionalism.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Join to apply for the Assistant Director (Operations Trainer) role at Ministry of Defence of Singapore .

**What The Role Is**
You are responsible for delivering training and coaching on operations planning methodologies for the Army while supporting exercises conducted by Training Headquarters/Centre.

**What You Will Be Working On**

• Train and evaluate Operations Cell/Staff in planning considerations, methodologies, and monitoring.
• Participate in local and overseas exercises.
• Develop exercise scenarios and evaluation plans.
• Support doctrine development and implementation.
• Design and conduct learning modules.

**Challenges**

• Maintaining both breadth and depth of knowledge in military operations at various operation levels, including civil dimensions.
• Keeping abreast of doctrine changes to design challenging yet safe exercises.

**What We Are Looking For**

• Completion of Goh Keng Swee Command and Staff College is preferred.
• At least 6 years relevant experience, preferably as a military operations officer.
• At least 3 years as a Military Operations Officer is preferred.
• Strong understanding of military operations and doctrine.
• Effective instructional and coaching skills.

Only shortlisted candidates will be notified.

• Mid-Senior level

• Full-time

• Other

• Government Administration and Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Ministry of Defence of Singapore by 2x.

Get notified about new Assistant Director of Operations jobs in Singapore, Singapore .

The Executive Director of APAC Operations will oversee and drive strategic operational initiatives across the Asia-Pacific region, providing leadership in supply chain innovation, cost reduction, and operational optimization. The role requires a seasoned leader with strong experience in supply chain design, warehouse automation, and lean process methodologies, with the capacity to manage change in a complex, diverse environment. As a member of the Global Operations Leadership Team and APAC Leadership Team, this leader will report directly to the Senior Vice President of Global Operations and collaborate across regions to build an agile, resilient, and high-performing APAC network.

Key Responsibilities:

Strategic Leadership and Vision:

• Develop and execute strategic operations plans to align with corporate objectives, focusing on cost efficiency, waste reduction, and customer experience.
• Lead initiatives to enhance the supply chain network across Australia, New Zealand, ASEAN, Hong Kong, China, and India, incorporating lean principles to boost productivity.
• Ensure effective change management practices to support growth, adaptation to market dynamics, and continuous improvement.
  
  

• Spearhead initiatives to optimize distribution, logistics, and fulfillment processes, targeting end-to-end efficiency, network design, inventory management, and customer satisfaction.
• Drive the implementation and retrofitting of automation equipment in warehouses, from WMS upgrades to various automation levels, ensuring smooth integrations and ROI tracking.
  
  

• Partner with regional leaders, finance, and other functions to identify and pursue growth opportunities while addressing operational challenges.
• Foster a collaborative environment to engage cross-functional teams in supply chain and logistics projects that enhance fulfillment capabilities and align with local market demands.
  
  

• Build and lead a high-performance, collaborative team, fostering accountability, employee engagement, and leadership development.
• Mentor regional leaders, emphasizing the development of competencies in lean methodologies, automation, and customer-focused decision-making.
  
  

• Oversee the APAC region's Operating Plan and Forecast in partnership with finance leaders, ensuring alignment with overall corporate financial goals.
• Manage CapEx investment projects, focusing on automation initiatives and supply chain innovations, with accountability for achieving targeted ROI.
  
  

• Maintain a strong executive presence, providing clear summaries and insights to senior leadership on regional operational performance and market trends.
• Ensure a deep understanding of and adaptability to APAC market nuances, particularly within Australia, India, and China, aligning operational strategies with regional market conditions.
  
  

• Lead the development of regional ESG strategies in line with Ingram’s “0 by 30” initiative.
• Ensure adherence to legal, regulatory, and internal policy requirements across all APAC operations, with a proactive approach to risk mitigation and compliance.
  
  

• 10 to 15 years of operations experience, including at least 5 years in executive-level roles within complex, geographically diverse organizations.
• Demonstrated experience in supply chain network design, lean process improvement, and automation in warehousing and distribution.
• Proven track record in leading large-scale change management initiatives and implementing Warehouse Management Systems (WMS).
• Extensive experience managing expansive, internally operated distribution networks (as opposed to outsourced operations), with a strong ability to design and execute strategies.
• Strong understanding of APAC markets, particularly in Australia, India, and China, with the ability to navigate diverse business environments and regulatory landscapes.
• Exceptional leadership and communication skills with the ability to engage and influence senior executives and foster cross-functional collaboration.
• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field required; MSc/MA preferred.

Executive Director Operations, APAC page is loadedExecutive Director Operations, APAC Apply locations Kallang Bahru, Singapore time type Full time posted on Posted 30+ Days Ago job requisition id R-105274

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

The Executive Director of APAC Operations will oversee and drive strategic operational initiatives across the Asia-Pacific region, providing leadership in supply chain innovation, cost reduction, and operational optimization. The role requires a seasoned leader with strong experience in supply chain design, warehouse automation, and lean process methodologies, with the capacity to manage change in a complex, diverse environment. As a member of the Global Operations Leadership Team and APAC Leadership Team, this leader will report directly to the Senior Vice President of Global Operations and collaborate across regions to build an agile, resilient, and high-performing APAC network.

Key Responsibilities:

Strategic Leadership and Vision:

• Develop and execute strategic operations plans to align with corporate objectives, focusing on cost efficiency, waste reduction, and customer experience.
• Lead initiatives to enhance the supply chain network across Australia, New Zealand, ASEAN, Hong Kong, China, and India, incorporating lean principles to boost productivity.
• Ensure effective change management practices to support growth, adaptation to market dynamics, and continuous improvement.

Operational Excellence and Automation:

• Spearhead initiatives to optimize distribution, logistics, and fulfillment processes, targeting end-to-end efficiency, network design, inventory management, and customer satisfaction.
• Drive the implementation and retrofitting of automation equipment in warehouses, from WMS upgrades to various automation levels, ensuring smooth integrations and ROI tracking.

Cross-Functional Collaboration:

• Partner with regional leaders, finance, and other functions to identify and pursue growth opportunities while addressing operational challenges.
• Foster a collaborative environment to engage cross-functional teams in supply chain and logistics projects that enhance fulfillment capabilities and align with local market demands.

Team Development and Leadership:

• Build and lead a high-performance, collaborative team, fostering accountability, employee engagement, and leadership development.
• Mentor regional leaders, emphasizing the development of competencies in lean methodologies, automation, and customer-focused decision-making.

Financial Management and CapEx:

• Oversee the APAC region's Operating Plan and Forecast in partnership with finance leaders, ensuring alignment with overall corporate financial goals.
• Manage CapEx investment projects, focusing on automation initiatives and supply chain innovations, with accountability for achieving targeted ROI.

Executive Communication and Market Expertise:

• Maintain a strong executive presence, providing clear summaries and insights to senior leadership on regional operational performance and market trends.
• Ensure a deep understanding of and adaptability to APAC market nuances, particularly within Australia, India, and China, aligning operational strategies with regional market conditions.

ESG & Compliance:

• Lead the development of regional ESG strategies in line with Ingram’s “0 by 30” initiative.
• Ensure adherence to legal, regulatory, and internal policy requirements across all APAC operations, with a proactive approach to risk mitigation and compliance.

Experience & Qualifications:

• 10 to 15 years of operations experience, including at least 5 years in executive-level roles within complex, geographically diverse organizations.
• Demonstrated experience in supply chain network design, lean process improvement, and automation in warehousing and distribution.
• Proven track record in leading large-scale change management initiatives and implementing Warehouse Management Systems (WMS).
• Extensive experience managing expansive, internally operated distribution networks (as opposed to outsourced operations), with a strong ability to design and execute strategies.
• Strong understanding of APAC markets, particularly in Australia, India, and China, with the ability to navigate diverse business environments and regulatory landscapes.
• Exceptional leadership and communication skills with the ability to engage and influence senior executives and foster cross-functional collaboration.
• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field required; MSc/MA preferred.

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What the role is:

You are responsible for delivering training and coaching on operations planning methodologies for Army while supporting exercises conducted by Training Headquarters/Centre.

What you will be working on:

- Train and evaluate Operations Cell/Staff in planning considerations, methodologies and monitoring
- Participate in local and overseas exercises
- Develop exercise scenarios and evaluation plans
- Support doctrine development and implementation
- Design and conduct learning modules
Challenges:
- Maintaining both breadth and depth of knowledge in military operations at various operation levels, including civil dimensions
- Keeping abreast of doctrine changes to design challenging yet safe exercises

What we are looking for:

- Completion of Goh Keng Swee Command and Staff College is preferred
- At least 6 years relevant experience, preferably as a military operations officer
- At least 3 years as a Military Operations Officer preferred
- Strong understanding of military operations and doctrine
- Effective instructional and coaching skills
Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor. The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers opportunities in various fields such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. DXOs work alongside military personnel to contribute to MINDEF/SAF’s mission, ensuring Singapore's security and stability. Our collective efforts secure the prosperity and progress of our nation.

We are seeking a skilled Process Excellence Specialist to drive process improvement initiatives across our terminal operations. The successful candidate will be responsible for identifying and implementing operational excellence solutions, leveraging Lean and Six Sigma methodologies.

Seeking a detail-oriented professional to fill a unique role that combines process auditing and administrative responsibilities. In this capacity, you will leverage your analytical skills to ensure operational efficiency by developing and implementing processes that align with business objectives. Regular audits will be conducted to identify areas for improvement, and collaboration with various departments will be necessary to ensure compliance with industry standards and company policies.

1. Develop and implement processes that align with business requirements.
2. Conduct regular audits to identify areas for improvement.
3. Collaborate with various departments to ensure compliance with company policies and industry standards.

• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Excellent communication and interpersonal skills.

Our organization offers a dynamic work environment, opportunities for growth and development, and competitive compensation and benefits packages.

This is an excellent opportunity for individuals who are passionate about process improvement and enjoy working in a fast-paced environment.