5,005 Retail jobs in Singapore
Business Analyst – Retail System (Singapore)
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Overview
Our Client is one of the top global Retail solution vendors. They are looking for a seasoned and motivated BA professional to join their Professional Services Team in Singapore.
Responsibilities- As a Business Analyst reporting to the Professional Services Lead for implementation of Retail solution systems in Singapore and SE Asia
- Obtain users’ business requirements, write functional specifications and requirement documents
- Present the design and solution from development team to client
- Act as a bridge between clients and system development and implementation teams to ensure the system is developed according to clients’ requirements
- Involve in Testing phase such as QA Testing, UAT, and SIT
- Bachelor’s degree IT or related disciplines
- Around 4 to 5 years of experience as Business Analyst or relevant experience
- Knowledge in the entire SDLC
- Experience in Retail Industry is a plus
- Strong communication skill in English and Mandarin
Functional IT Project Manager (Retail Banking Operations & Customer Service...
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Bank Sector Client - Project Details: Customer Assisted Channels of Banking Technology Operations Function for Retail Banking Business: harmonization of the Retail Operations & contact centers. Typical delivery involves both platform migrations, new functionalities and the integration with other Group systems for BANKS in Singapore, Thailand, Malaysia, Indonesia and Vietnam.
Responsibilities:
The Functional Project Manager is responsible for the coordinated management of multiple related Projects. Accountable for delivering a Project or CR on time, within budget & scope, and meeting overall business objective. This individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a Project or CR, from Initiation to Closure.
The Functional Project Manager exemplifies the highest level of initiative and leadership skills and acts as a mentor for more junior members of the project, Has strong business domain knowledge in banking, excellent analytical and communication skills, and extensive experience in requirements gathering and process analysis to constantly find opportunities for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights
Overall Management & Business Analysis- Responsible for the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes Business, Contractor, Professional Services (Vendors) resources as well as Operations)
- Develop and execute the overall project/CR plan, identify and schedule workstream deliverables, milestones and required activities and tasks, which in turn contribute to meeting the overall objectives of the Project/CR.
- Understand interdependencies between Technology, Operations and Business needs, analyse and define functional and non-functional requirements and transition to Technology delivery manager/System analyst, Architects and BU specialists as required
Work hand in hand with Business Specialist/manager and Technical Delivery Managers to manage stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
Scope ManagementManage all changes to the agreed scope of work. Review and assess all changes and impact to timeline and ensure all changes are approved by Programme Steering Committee (PSC) or appropriate Governance forum(s), including any Design Authority, Product Committee or similar.
Project GovernancePrepare Investment Approval requests and manage approval of Programme(s). Organise and facilitate PSC meetings, chair Project Working Group (PWG) meetings, including attendees from all required countries across the Region.
Risk and Issue ManagementManage the overall project/cr risk profile, track risk aging, work-through escalations, change governance and related issues. Implement the risk mitigation plans.
Process AdherencePartner with relevant stakeholders in ensuring that the system development methodology (SDLC) is followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
Project/CR ReportingMeasure, monitor and report progress to stakeholders at various levels of organisation across the enterprise with the right quality and consistency in content. Implement Project & CR communication plans and review status reports prepared by Project personnel and modify schedules or plans as required.
Pre-project PlanningPlanning and managing the process with all key stakeholders to identify requirements for new projects and to manage the process up to the delivery of a project investment proposal to the Investment Committee.
Requirements Analysis & ElicitationCollaborate with BU Specialists to elicit business requirements, Analyse and define functional and non-functional requirements based on business requirements and transition to System Analysts and ensure a clear and complete understanding of the requirements.
Solution DefinitionWork with Solution Architect and System Analyst to translating business requirements to technical solution
Testing & Scope ManagementWork with test Manager to translate business requirements into test scenarios and validate the end product according to the requirements specifications. Assist on operational impact and ensure affected areas embed in operational readiness plan
QR ManagementWork with Boat owner to plan, monitor and manage end to end for the Quaterly Release Change requests
Requirements- Bachelors Degree, with background in Computer Science, or at least 8-10 years’ working experience as equivalent
- Demonstrated 10-15 years’ progressive management experience, including large-scale Project & Programme Management.
- Demonstrated strong Requirements analysis & documentation and Process Analysis & Design core skills
- Proven capability of leading teams across sites and geographies.
- Project Management Professional (PMP) / PRINCE II and Business Analysis certification is a plus.
- Excellent vendor management skills
- Ability to liaise and communicate effectively with both technical engineers and business users
- A confident and self-aware leader with a high degree of independence
- Direct responsibility of Project / Programme budgets of >$10 million
- Executive-level communication skills with excellent written and verbal communication.
- Ability to multi-task and perform well under pressure
- Strong analytical and problem-solving skills, with attention to details
- High level of drive, integrity, persistence, edge, can-do attitude, pro-activeness and maturity
- Ability to influence, negotiate, lead and work as a team player to deliver
- Experience in Retail Banking Domain, in particular projects involving project sponsors from Operations and Contact Centre
- Functional Business Analysis skills – Capability Assessment & Transformation planning, Requirements Analysis & Elicitation, Translating requirements into test scenarios and validation
- Project Management Skills
Assistant E-Commerce & Digital Marketing Manager (1 year contract)
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Assistant E-Commerce & Digital Marketing Manager (1 year contract)
Onitsuka Tiger embarked on a new chapter on 1 October 2018, operating quasi-independently within the same legal framework as ASICS Corporation. This strategic shift was in response to the unique operational needs of the Onitsuka Tiger brand. Our goal is to elevate Onitsuka Tiger to the pinnacle of premium lifestyle brands on a global scale.
As we strengthen our organizational structure to support our growth in Southeast Asia, we are in search of a dedicated Assistant Omni-Channel Manager to support our e-commerce operations and digital marketing initiatives in Southeast Asia.
The Assistant Omni-Channel Manager will support the operations aspect of the overall online strategy for E-commerce in the SEA market. This role will handle end-to-end order management, ranging from customer experience, order fulfilment and returns monitoring, to generating reports for e-commerce business and Digital Marketing.
RESPONSIBILITIES
E-commerce (Regional)
- Manage external E-commerce Operator to drive online sales and performance together with Regional Senior Omni-Channel Manager and Omni-Channel Team.
- Reporting on E-commerce metrics on a weekly, monthly and quarterly basis.
- Co-ordinate with vendor on daily operations of the brand site, including customer queries and refunds where needed.
- Actively maintain site by performing spot checks and liaise with Merchandising Manager on product preparation (launches/deactivation, product descriptions)
- Ensure functionality of all e-stores daily by doing website checks.
- Responsible for order management across sites to ensure timely deliveries and returns.
- Plan and execute E-commerce activities across all sites.
- Report and analyse E-commerce KPIs (Sales, conversion rate, traffic etc) and activities for all sites.
- Report and escalate issues to relevant internal and external stakeholders for troubleshooting.
- Competitor monitoring and suggestions on improvements for an optimum customer experience.
- Support Customer Service team in service recovery and providing any necessary information on orders.
- Responsible for reporting and following up with external vendors on bugs and new enhancements.
- Co-ordinate with Legal Team on any related legal requirements or contract related matters.
Digital Marketing
- Assist with the development of digital content for social, email marketing, or online channels.
- Manage external Digital Marketing Vendor to ensure alignment with paid media/social campaign placements are being optimized with target user/segment, content, and season/marketplace to grow the brand according to global direction.
- Assist with finance department with regards to budgeting, forecasting and invoicing.
REQUIREMENTS
- Diploma/Degree in E-commerce, Digital Marketing, Marketing, Business Administration or Business Analytics or any related fields.
- At least 4 years of working experience in a similar role, preferably in the retail industry.
- Experience in E-commerce and Digital Marketing is required, coupled with strong understanding of fashion retail and market trends
- Strong data analysis skills in Excel and Google Analytics 4
- Proven ability to efficiently manage multiple tasks, and work within tight deadlines
- Strong organizational, planning and coordination skills
- Strong communication and presentation skills
- Team player; creative and passionate
- Ability to work well at all levels of the organization (Regional head office & Local & Agency teams)
- Ability to engage, motivate and convey key brand messages with external stakeholders
- Knowledge in Photoshop will be advantageous
We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-LjbffrClient Specialist - Finance Trading Platform - Retail Hours
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Overview
Job Description: Help walk-in clients open accounts and use the company’s app. Answer basic questions and guide clients on platform features. Explain investment tools and market opportunities. Ensure the store runs smoothly and follows company policies. Handle paperwork, compliance checks, and account setup. Keep client information private and follow financial regulations. Assist the sales team with leads, follow-ups, and meeting targets. Help organize appointments and support events. Recommend investment products based on client needs. Help plan and run workshops, events, and promotions. Support brand campaigns and community activities. Work closely with team members and managers on daily tasks. Share ideas to improve client service. Join training sessions and team meetings.
Qualifications2–3 years in customer service, finance, or investment services.
Knowledge of financial markets and investment products.
Strong communication and interpersonal skills.
Organized, detail-oriented, and able to multitask.
Familiar with financial compliance and documentation processes.
Certifications (preferred): RES5, CM-EIP, CM-SIP, M8, M8A.
Willing to work rotating shifts, weekends, and public holidays .
Comfortable with digital tools and CRM systems.
Client-first attitude with a proactive mindset.
Interested applicants, please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
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#J-18808-LjbffrAssistant Marketing Manager (Retail Leasing)
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Overview
Drives integrated marketing campaigns and events to boost tenant engagement, foot traffic, and sales. Manages vendors, social media, and campaign performance to maximize ROI, ensuring cohesive and impactful marketing initiatives.
A dynamic real estate firm focused on sustainable and innovative retail, commercial, and mixed-use developments across Singapore and Australia.
Responsibilities- Plan and implement campaigns and events to drive traffic, boost tenant sales, and perform post-campaign reviews.
- Coordinate tenants' participation in joint events and promotional activities.
- Liaise with advertising agencies, contractors, and event companies to support marketing campaigns and collateral.
- Build and manage social media channels, integrating campaigns and promotions online.
- Track campaign ROI, derive insights, conduct A/B testing, and optimize marketing effectiveness while adhering to budgets.
- Minimum 3 years' marketing experience, ideally in retail, with proven track record in campaigns and events.
- Strong marketing, communications, and brand management skills; able to work independently and in teams under tight deadlines.
- Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
- Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you!
Ng Kai Wen
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Interior Designer (F&B / Retail)
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Interior Designer (F&B / Retail) Responsibilities
- Independently conceptualise, design and produce detail drawings for projects including landlord approval, authority submissions and construction from inception to completion
- Participate in customer, project and design review meetings relating to project assignments
- Collaborate in the design documentation & presentation of projects through all stages
- Conduct site assessment to propose practical layout for client business operations
- Work closely with project & sales team in co-ordination and project management including other related administrative work
- Perform any other ad hoc tasks as assigned
- Minimum 3-5 years of F&B, Retail & Commercial interior construction experience
- Proficient in AutoCAD, Sketch Up, Lumion, Photoshop, Powerpoint, Excel
- Ability to work within tight schedules and deliver timely and quality work
- Ability to independently manage several concurrent projects
- Include portfolio of current / past works is mandatory for consideration of application
- Available IMMEDIATELY
- Open to ALL
- Good salary will commensurate with experience
- Annual Bonus
- Medical Allowances
- Exciting career advancement for exceptional performers
Send your CV, Portfolio, expected salary and date of availability to:
#J-18808-LjbffrSenior Financial Planning & Analysis - Luxury Retail / Hybrid / Regional
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What You’ll Do
Lead regional financial consolidation for monthly close and quarterly outlook, ensuring clear, actionable insights for Senior Management.
Assist in preparation of annual budget, forecast and long-range financial plans
Develop and deliver timely financial reports , providing meaningful analysis to key stakeholders.
Conduct variance analysis and build waterfall bridges to highlight performance gaps and opportunities.
Prepare impactful presentation materials to support strategic business discussions.
Collaborate with business partners to develop sales, discount and margin forecasts, long-range plans, and annual operating plans.
Identify financial risks and opportunities to inform strategic decision-making.
Leverage tools such as Hyperion Planning, SAP, and MicroStrategy to design efficient internal processes and enable seamless data extraction and reporting.
Bachelor’s Degree in Finance, Accounting or related discipline.
Minimum 5 years of finance experience , preferably in FP&A supporting commercial functions and headquarters.
Strong technical skills in Advanced Excel and BI tools (data analysis, visualization & reporting).
Comfortable working across multiple geographies and time zones .
Strong collaboration and stakeholder management skills .
High level of confidentiality and integrity in handling data.
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Store Manager / Assistant Store Manager (Luxury Retail)
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Job Summary
To maximize sales productivity while nurturing, developing, and motivating a strong retail team and creating a memorable and pleasant customer shopping experience.
Key Responsibilities
Directly responsible for sales and profit performance in the assigned store.
Work with the Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
Manages the store team to maximize sales and profit performance.
Partner with different internal departments with regards to merchandise presentation, marketing, operations etc.
Identify items and merchandise classifications of high sales and profit potential.
Identify potential areas for improvements in store operations and merchandise flow to maximize the department's performance.
Directs the execution of promotional strategies and programs, assuring that they support sales, marketing and profit objectives.
Execute Ralph Lauren's promotional strategies and programs, assuring that they support the overall sales and profit objectives.
Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations.
Assuring the maintenance of appropriate and balanced inventory levels.
Responsible for ensuring adequate store maintenance and housekeeping.
Stay updated on relevant current and emerging trends and competitors to maintain awareness of store performance and market.
Directly responsible for the supervision and development of store staff capable of meeting sales, margin, expense as well as merchandising standards, operating objectives and customer service initiatives.
Responsible for the ongoing evaluation, development, mentor and training of the store teams and work with Learning & Development team to close the gaps.
Any other duties and obligations that may be designated by the Company which are reasonably consistent with your job title.
Requirements
Having a Degree or above is preferred but not required.
Minimum 3 years of retail management experience, with at least 1 year within a high-volume luxury retail environment.
High level of interpersonal and communication skills.
Strong business acumen, with excellent leadership and problem-solving skills.
Enthusiasm and ability to build and maintain an environment which projects a high level of sophistication consistent with Ralph Lauren's lifestyle philosophy.
Digital Marketing Executive (Retail Industry)
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Executive/Assistant Duties
Provide administrative support to the management team. Handle day-to-day coordination, errands, and general office support. Communicate with partners, clients, and vendors professionally. Assist in project tracking and ensuring deadlines are met.
Social Media & Content Creation- Act as the on-camera talent for brand videos, campaigns, and social media content.
- Work with the team to brainstorm, script, and plan creative and engaging video content that represents the brand.
- Consistently monitor social media trends and propose fresh ideas to increase brand visibility.
- Manage posting schedules, captions, and audience engagement on TikTok, Instagram, YouTube, and LinkedIn.
- Support with content editing (short-form video, reels, TikTok, stories).
- Track analytics (views, reach, engagement, conversions) to help refine content strategy.
- Assist in building brand personality and tone, ensuring consistent branding across platforms.
- Occasionally represent the brand at events, trade shows, or collaborations.
- NITEC or Diploma in Marketing / Mass Communication / Business Admin or related fields.
- Prior marketing experience would be preferred.
- Proficient in Adobe Photoshop, Illustrator and other designing software will be an added advantage.
- Team player with good interpersonal, oral and written communications skills.
Assistant Store Manager
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About Brompton
Our mission is to transform the way people live in cities. With over 16 million possible combinations of gears, colours, handlebars and accessories, we make more than just a bicycle, and we are more than just a bicycle company. To change urban living, we need passionate, innovative and talented people that want to challenge the status quo and make an impact.
Brompton Junction is our retail brand flagship in key cities around the world. Via in-store experts, brand-inspiring environments and the full range of all things Brompton, we strive to offer our community the best in-store experience.
We ensure that Brompton Junction is a great place for the best customer experience, and we are looking for passionate and committed individuals to join our team.
Please apply here:
The Role
The Assistant Store Manager (ASM) in Singapore is a dynamic hybrid role: managing retail operations with an entrepreneurial marketing and community-building mindset. You’ll play a key role in enhancing the in-store experience, growing our community presence, and driving partnerships that amplify the Brompton brand across Singapore. You will help elevate Brompton’s retail footprint in Singapore, blending operational excellence with creative community engagement. You will be both a manager and a connector, building experiences that turn customers into advocates. If you thrive at the crossroads of retail, marketing, and community-building, this role is for you.
Measures of success
- Deliver commercial performance.
- Deliver best-in-class customer experience.
- Manage local Junction & retail marketing calendar.
- On time and on budget delivery of all brand and product launches.
- Process improvement of retail marketing, including visual merchandise/point-of-sale/product launches/community engagement.
Key Responsibilities
1. Retail & Store Operations
- Assist with day-to-day store operations: opening/closing, POS, cash handling, inventory, staff scheduling.
- Support effective inventory management: replenishment, stock counts, loss prevention.
2. Sales & Performance
- Collaborate with Store Manager to meet and exceed sales and profitability targets.
- Analyse sales data and customer traffic; generate insights to inform strategies.
3. Team Leadership & Development
- Train, develop, and coach staff: product knowledge, customer service, in-store experiences.
- Step into Store Manager role when needed, ensuring smooth operations.
4. Customer Experience & Brand Ambassadorship
- Deliver exceptional customer service; manage and resolve escalations effectively.
- Engage directly with customers: demonstrations, test rides, brand storytelling.
5. Visual Merchandising & Store Presentation
- Maintain visual merchandising standards aligned with global guidelines.
- Refresh store layout to optimize traffic flow and engagement.
6. Retail Marketing, Community & Partnerships
- Plan, coordinate, and execute in-store and off-site brand activations (e.g., pop-ups, open days, demo rides).
- Collaborate with cross functional team to localize campaigns: digital, social, email, collateral.
- Build and nurture partnerships with relevant local communities (cycling brands, groups, urban mobility initiatives, lifestyle partners).
- Support and host community events: group rides, brand workshops, maintenance clinics in-store or outdoor venues with the team.
- Track, measure, and report community and partnership KPIs: attendance, social reach, lead generation.
Additional Duties
- Be an advocate for Brompton’s B Corp commitment.
- Operations management.
- Weekly reporting, track retail performance, and efficiency.
Who you are & Experience:
- Experience: Minimum 2–5 years in retail management or ASM role, preferably in lifestyle, premium, or experience-driven retail.
- Skills: Team collaborator & team leader, open communication, and coaching abilities. Analytical: comfortable working with sales and marketing metrics.
- Marketing & Community Aptitude: Experience or interest in community programming, events, partnerships, marketing activations.
- Passion: Enthusiasm for cycling, sustainable urban mobility, or active lifestyle brands is a plus.
- Operational Excellence: Detail-oriented, organised, with ability to multitask in fast-paced retail environments.
- Flexibility: Available to work weekends, public holidays, and travel locally for events.