1,147 Insurance jobs in Singapore
Customer Service Representative (No Qualifications)
Posted 9 days ago
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Job Description:
Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You’ll handle inquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.
Job Responsibilities and Tasks:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Deliver accurate information about products, services, and company policies.
- Resolve customer concerns and escalate issues to appropriate departments when necessary.
- Record customer interactions and feedback in our CRM system for tracking and analysis.
- Assist with troubleshooting common issues and follow up to ensure resolution.
- Identify customer needs and provide proactive solutions to improve their experience.
- Collaborate with team members to share insights and develop better processes.
Company Details
Account Manager – Employee Benefits Insurance
Posted 1 day ago
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Account Manager – Employee Benefits Insurance
1 week ago Be among the first 25 applicants
- Great career advancement opportunities within a fast growing global organization
- Effective training programs
- And more
- Sales and Renewals of Insurance products
- Support Sales and Business Developments including finalising placement of insurance products
- Conduct Needs Analysis and provide recommendations to clients
- Manage and develop client base as well as cross-selling
- Respect compliance principles and internal guidelines
- Explain features, advantages and disadvantages of various policies
- Negotiate renewal terms with insurers when required
- Assist with queries and claims from clients
- Prepare reports and renewal materials (RFP’s)
- Conduct presentations to company staff
- Other ad-hoc duties and tasks as given by Management
- Diploma in any relevant discipline
- Minimum regulatory requirements (BCP, PGI, ComGI, HI, M5 and M9) for registration with MAS
- Prior experience in International Private Medical Insurance and employee benefits (Medical, Flex, or Property & Casualty) is a must
- Excellent interpersonal and communication skills
- Good analytical mind with strong business acumen
- Strong negotiation and organizational skills
- Service-driven with a strong a passion for excellence
- Entry level
- Full-time
- Sales, Business Development, and Marketing
- Industries
- Insurance and Insurance Agencies and Brokerages
L&D and Training Lead - Insurance
Posted 1 day ago
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Job Description
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Frazer Jones
Associate Director - HR Search - South East Asia at Frazer JonesFrazer Jones are partnering exclusively with a long-standing insurance client, in their search for an L&D and Training expert who can establish and lead training programmes for their front-line workforce. We are seeking a dynamic and experienced Consultant with strong knowledge of the insurance and broking industry, to create customised competency frameworks and learning solutions across business units. This role is pivotal in bridging technical product knowledge with strategic people development, ensuring stakeholders across Asia and globally are equipped with the right skills and frameworks to drive business success.
Key Responsibilities:
- Design and deliver scalable training programs focused on health, benefits, and insurance solutions, without customizing for individual business areas.
- Lead the development of competency frameworks for various roles, aligning with business needs and global standards.
- Conduct thorough training needs analysis across markets to identify skill gaps and recommend targeted interventions.
- Collaborate closely with stakeholders in Asia and globally to understand business requirements and ensure training solutions are relevant and impactful.
- Serve as a subject matter expert in health, benefits, and insurance products.
- Work across regions to ensure consistency in training and development approaches, while adapting to local nuances where necessary.
Qualifications & Experience:
- Proven experience in L&D and training within the Insurance sector.
- Strong ability to translate business needs into learning strategies.
- Demonstrated success in designing and implementing competency frameworks.
- Excellent stakeholder management skills, particularly in multicultural and regional contexts.
- Ability to work independently and collaboratively across global teams.
- Experience in delivering training programs at scale.
Molly Griffin
Associate Director
EA Licence No: S17S8475
Note: We regret that only shortlisted candidates will be notified
To comply with local laws, our Singapore office EA Licence No is: 17S8475.
Seniority level- Director
- Full-time
- Human Resources
- Insurance and Insurance Agencies and Brokerages
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#J-18808-LjbffrCustomer Service Representative SGD2.3K - SGD2.7K 1–3 years Customer Service Customer Support + 4
Posted 1 day ago
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Roles and Responsibilities
- Manage corporate account clients and resolve feedback, complaints or conflicts.
- Handle general enquiries and registration including walk-in customers.
- Manage training administration such as course registration and verification of trainees’ entry requirements and supporting documents, feedback, learning outcome surveys, systems administration, logistics arrangement, and any other administrative duties.
- Ensure to follow outstanding payment from customers and closely work with finance team to close the outstanding payment from customer.
- Ensure proper and complete records for filing (including all hard copy and e-filing) for all training registrations.
- Be proactive in responding and managing enquiries such as promptly attending to email enquiries and phone calls regarding examination results, certificates and/or cards status etc after verifying caller's identity and payment status.
- Responsible for the Enrolments and payment follow ups from customers.
- Adhere to requirements by relevant authorities (such as MOM, LSP, SSG, IRCA, CPE) and company policies.
- Ensure proper handover to respective departments and relevant persons in the process flow.
- Provide monthly reports for management review.
- Work-days are from Mon-Fri, 9am to 6pm and either Sat or Sunday each week from 9am-1pm.
- Ability to handle enquiries from Mandarin speakers.
- Highly independent and self-motivated to achieve KPIs.
- Possess strong work ethics and keep information confidential.
- Excellent communication skills with ability to adapt tone and approach across different channels.
- Proven track record of working effectively in fast-paced, team environments.
- Exceptional customer service attitude with genuine commitment to creating positive experiences.
- Detail-oriented with excellent organizational and follow-up skills.
- Ability to prioritize tasks and manage multiple inquiries simultaneously.
- Minimum qualification of GCE 'O' levels or Higher Nitec in any field.
- Previous contact centre or customer front desk experience (1 year) is beneficial, candidates with experience are welcome to apply.
Account Manager – Employee Benefits Insurance
Posted 1 day ago
Job Viewed
Job Description
Account Manager – Employee Benefits Insurance
- Great career advancement opportunities within a fast growing global organization
- Effective training programs
- And more
- Sales and Renewals of Insurance products
- Support Sales and Business Developments including finalising placement of insurance products
- Conduct Needs Analysis and provide recommendations to clients
- Manage and develop client base as well as cross-selling
- Respect compliance principles and internal guidelines
- Explain features, advantages and disadvantages of various policies
- Negotiate renewal terms with insurers when required
- Assist with queries and claims from clients
- Prepare reports and renewal materials (RFP’s)
- Conduct presentations to company staff
- Other ad-hoc duties and tasks as given by Management
- Diploma in any relevant discipline
- Minimum regulatory requirements (BCP, PGI, ComGI, HI, M5 and M9) for registration with MAS
- Prior experience in International Private Medical Insurance and employee benefits (Medical, Flex, or Property & Casualty) is a must
- Excellent interpersonal and communication skills
- Good analytical mind with strong business acumen
- Strong negotiation and organizational skills
- Service-driven with a strong a passion for excellence
- Entry level
- Full-time
- Sales, Business Development, and Marketing
- Industries: Insurance and Insurance Agencies and Brokerages
Customer Service Representative- Logistics
Posted 1 day ago
Job Viewed
Job Description
As a Customer Support Specialist, your main responsibility will be to respond to customer queries promptly and accurately through phone, email, or chat. You will need to identify customer needs, guide them on using specific features or products, and analyze and report any product malfunctions. Keeping our internal databases updated with technical issue information and engaging with customers on social media to provide assistance will also be part of your role.Your role will involve sharing customer feedback and feature requests with the team, informing customers about new features, and following up to ensure their technical issues are resolved satisfactorily. You will also gather feedback from customers and collaborate with Product, Sales, and Marketing teams to enhance our services.To excel in this role, you should have experience as a Customer Support Specialist or in a similar customer service role. Familiarity with the Logistics and Freight Forwarding Industry is advantageous. Proficiency in using help desk software and remote support tools is essential, along with strong communication, problem-solving, and client-facing skills. You should be able to multitask, exhibit patience in handling challenging situations, and demonstrate core skills such as communication and problem-solving, along with soft skills like time management and adaptability.The ideal candidate will have a minimum of one year of experience, be a graduate, proficient in the local language and English, and available for full-time work from 9:00 am to 6:30 pm, Monday to Saturday in Vadodara. The position offers benefits such as cell phone reimbursement, a morning shift schedule, and a quarterly bonus.If you meet these qualifications and are ready to contribute to providing excellent customer support, we encourage you to speak with the employer at .,
#J-18808-LjbffrP&C Operations Coordinator (Insurance/ Underwriting/ Risk Management)
Posted 1 day ago
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Job Description
Contract Duration: 8-9 Months
Location: Central
Start Date: Oct
Employment Type: Contract (9 Months)
Department: Underwriting / Operations / Risk Management & Governance
We are seeking a proactive and detail-oriented professional to provide Property and Casualty administrative management support for a 9-month contract role. This role supports functions across Underwriting , Operations , and Risk Management/Governance , ensuring efficient execution of key processes, data integrity, and timely reporting. The ideal candidate will have experience managing documentation, coordinating tasks across teams, handling system access, and supporting process improvements.
Key Responsibilities- Reporting & Dashboards:
Extract, compile, produce, and distribute reports using dashboards and managed content tools; collaborate with internal stakeholders to ensure timely and accurate information flow. - Action Item Follow-up:
Track and follow up on outstanding tasks such as audit and peer review action items, as well as pending authority statements. - Recordkeeping & Content Management:
Maintain and update repositories (e.g., SharePoint libraries), logs, and internal documentation systems. - User Access Management:
Process and maintain system access requests for user profiles in alignment with governance policies. - Data & System Updates:
Execute approved amendments in system records and perform manual uploads of submitted documents and related metadata. - Jira Sprint Coordination:
Lead the management of Jira sprints, collaborating with team members to track, update, and report on deliverables. - Process Automation & UAT:
Contribute to the development of process automation initiatives and support user acceptance testing (UAT) for new tools or process changes.
- Proven experience in administrative or operational support roles, preferably in insurance, finance, or risk management environments.
- Proficiency with collaboration and productivity tools such as SharePoint , Jira , Excel , and dashboards/reporting platforms.
- Strong organizational skills with an eye for detail and process optimization.
- Ability to work independently and manage multiple tasks with competing deadlines.
- Excellent written and verbal communication skills.
- Experience in supporting governance , audit tracking , or risk management activities is a plus.
- Exposure to cross-functional teams in a dynamic work environment
- Opportunity to contribute to process improvement and automation initiatives
- Competitive compensation and flexible working arrangements
Argyll Scott Consulting Pte Ltd
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Regional Chief Financial Officer - Insurance
Posted 1 day ago
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Executive Director - Financial Services & Sustainability Practice Lead
Description
This premier insurer has recorded an impressive financial performance. With a global footprint, the region continues to contribute significantly to the overall group performance. In support of its growth plans, it is looking to hire a dynamic and P&L driven Regional CFO, based in Singapore.
Responsibilities
This is a highly visible role within the senior executive leadership team. Reporting to the Regional CEO and in partnership with business leaders and senior management, you will develop financial strategies to support business growth for the region. You will provide valuable insights on business drivers, implement effective financial structures and capital management strategies, ensure financial control policies comply with regulatory requirements, and drive efficient financial operations. You will advise on strategic investments including M&A, partnerships, new market entry, organizational capabilities and innovation that support sustainable business growth. You will ensure financial standards and business targets set for the region are aligned to the Group's overall strategies and objectives. As a visionary leader and strong people manager, you will develop and lead a high-performing team.
Requirements
With a proven track record in a financial leadership role gained in insurance or financial services sector, you are highly commercial, strategic, driven, analytical and solutions oriented. With strong communication and influencing skills, you possess a business growth mindset and gravitas of a credible leader. Proven track record in managing multi-country financial operations and strong understanding of regulations in the region are essential.
To apply
Please submit your resume to Adnan Atan at , quoting the job title and reference number AA34642 . Due to high volume of responses, only shortlisted candidates are notified.
Licence No: 16S8060
Registration No: R
#J-18808-LjbffrHead of Insurance Singapore
Posted 1 day ago
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Overview
MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching over 7.4m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., The Philippines, and Taiwan.
About the Insurance team : The Insurance team is dedicated to empowering consumers in Asia by delivering a seamless and user-friendly digital platform to enable individuals to confidently and independently select the insurance coverage that suits their needs.
What We Offer
You will be entitled to a competitive salary and attractive benefits, including:
- Annual leave, birthday leave, tenure leave, international remote work leave, and more
- Professional trainings, career advancement and internal mobility opportunities
- Competitive benefits including insurance and mental wellness program
About the Job
Reporting to the Country Manager, Singapore, this person will assist lead a team of insurance brokers and drive the growth of our insurance business in Singapore in overseeing the Regulatory Compliance, Brokerage Operations and Motor Insurance Telesales aspects. As the Lead, you will be responsible for building and maintaining strong partnerships with both the Commercial Team and other internal stakeholders in maximising revenue opportunities while ensuring the business complies to regulatory standards.
The candidate will be responsible for
- Partner with the Commercial team to provide strategic input on initiatives that enhance partnerships with insurance providers, with the goal of supporting Singapore’s insurance market growth and overall business performance.
- Support the motor insurance vertical by offering subject matter expertise on brokerage operations and campaign effectiveness, while enabling cross-functional teams in their execution of business development and insurer engagement activities.
- Lead and manage a team of two: insurance broker and motor insurance telesales, providing coaching and support to ensure they meet their sales targets and deliver excellent customer service.
- Steer the commercial and marketing teams to develop effective marketing campaigns that align with the business goals and regulatory compliance standards.
- Ensure compliance with relevant regulations and industry standards, and maintain a thorough understanding of legal and regulatory requirements for insurance products and services.
- Serve as the main point of contact for customer escalations and manage key relationships with relevant regulatory bodies.
- Monitor industry trends and keep up-to-date with changes in the insurance market, making recommendations for business improvement and growth.
- Develop and maintain strong relationships with key stakeholders, including senior management, clients, and external partners.
- Analyse sales and financial data to assess the performance of the insurance business, identify trends, and make data-driven decisions to improve performance.
- Implement commercial processes aimed at fostering business growth by customer retention, and maximizing revenue generation opportunities.
In this role, we are looking for someone with
- Minimum Bachelor's degree in Business Administration, Marketing, or related field.
- 5 to 6 years of experience in the insurance and/or insurance brokerage industry, with at least 3 years of managerial experience
- Valid CMFAS Certifications: Personal General Insurance (PGI), Basic Insurance Concepts & Principles (BCP) is strongly preferred; Commercial General Insurance (ComGI) is a good to have.
- Knowledge of insurance products and services, including relevant regulations and industry standards.
- Familiarity with key metrics of telemarketing sales and motor insurance landscape.
- Strong leadership skills, preferably experiences managing and motivating a team of insurance brokers.
- Strong business acumen with the confidence and capability to challenge, validate and influence commercial strategies to ensure alignment with both business goals and regulatory expectations.
- Proven experience working cross-functionally with senior stakeholders, including legal and compliance, to ensure product and campaign integrity within regulatory frameworks.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Good to have
- Proven track record of driving revenue growth and profitability in the insurance industry, particularly motor insurance.
- Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deliver results under pressure.
- Familiarity with life insurance products.
What can you expect from us?
Impact : We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work : We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture : We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive : We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation : We are backed by world-class organizations and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
#J-18808-LjbffrCISO / IT Security Lead (prefer insurance sector)
Posted 1 day ago
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CISO / IT Security Lead
The IT Security Lead will be responsible for leading the development, execution, and management of the enterprise-wide information security strategy, architecture, and program at Insurance Sector. Reporting directly to the CITO, the IT Security lead will work across departments to protect the organization’s information assets, mitigate cyber risks, and ensure alignment between business and security objectives.
This executive role combines strategic planning, policy formulation, risk management, and hands-on oversight of cybersecurity operations and IT infrastructure resilience.
Key Responsibilities- Strategic Leadership & Governance
- Define and implement the enterprise-wide Information Security Strategy in alignment with business goals and regulatory requirements.
- Serve as the primary advisor to the CITO and executive leadership on all cybersecurity and risk matters.
- Lead the development, approval, implementation, and adherence of information security policies, procedures, and standards.
- Ensure business units understand and adhere to the organization's security objectives and practices.
- Risk Management & Compliance
- Lead comprehensive Information Security Risk Assessments across internal and external domains, including third-party/vendor risks.
- Design and oversee a formal Information Security Risk Management Plan, regularly reporting risk metrics and mitigation effectiveness.
- Ensure continuous compliance with relevant regulatory, industry, and internal standards (e.g., MAS TRM Guidelines, ISO 27001).
- Conduct periodic audits and reviews of cybersecurity controls and frameworks.
- Operational Excellence & Metrics
- Manage the IT Infrastructure and Information Security Budget efficiently, ensuring Cost Variance (CV) is minimized.
- Establish performance metrics such as:
- Cost Efficiency of IT Security investments
- System Uptime vs. Downtime (Availability)
- Incident Volume, Resolution Time, Aging Reports
- Vendor SLA Performance and operational KPIs
- Develop business cases and ROI justifications for information security initiatives and technologies.
- Cybersecurity Initiatives & Incident Response
- Oversee the implementation and continuous improvement of Cybersecurity Programs, ensuring proactive threat detection, response, and mitigation.
- Monitor and report on security posture through metrics such as:
- Number of breaches avoided
- Time to detect and respond to incidents
- Compliance level with cybersecurity standards
- Lead security incident response efforts, coordinating cross-functional support and communication.
- Technology & Innovation
- Evaluate emerging cybersecurity technologies, practices, and innovations aligned with company’s strategic IT direction.
- Ensure security assurance for all strategic IT initiatives by identifying suitable controls and countermeasures.
- Drive continuous improvement and maximize business value from IT Security investments through innovation and scalability.
- Education & Certification:
- Bachelor’s or Master’s degree in Computer Science, Information Security, Information Technology, or a related field.
- Professional certifications such as CISSP, CISM, CISA, CRISC, CCSP, or equivalent are highly preferred.
- Experience:
- Minimum 8-10 years of experience in Information Security leadership, with at least 5 years in a IT Security Management or CISO or equivalent role.
- Proven track record of managing cybersecurity programs, risk frameworks, and compliance in financial services or regulated industries.
- Skills & Competencies:
- Strong understanding of regulatory frameworks, enterprise risk management, and cybersecurity standards.
- Executive presence and ability to communicate complex technical issues to non-technical stakeholders.
- Strong leadership, influence, and team-building skills across multidisciplinary teams.
- Demonstrated experience in budget planning, project management, and strategic execution.
- Key Deliverables (Annual & Ongoing):
- Annual Information Security Strategy and Risk Report
- Quarterly Risk Assessments and Executive Dashboards
- Cybersecurity Initiative Effectiveness Metrics
- Cost Variance and Budget Utilization Reports
- IT Security KPIs and SLA Performance Reviews