152 Charity & Voluntary jobs in Singapore

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Home » Programme Officer, Outreach (Part-Time, Punggol to Hougang)

Programme Officer, Outreach (Part-Time, Punggol to Hougang)

• Full Time, Part Time
• Singapore
  
  

• Conduct door-to-door outreach within designated north-east region of Singapore (Seng Kang, Punggol, Serangoon, Hougang) to inform families of persons with disabilities and residents about ESH and SPD’s services and opportunities.
• Provide detailed information about ESH’s activities and services for persons with disabilities and their caregivers, as well as opportunities for volunteer engagement.
• Establish a rapport with community members, listening to their needs and concerns, and connect them to appropriate SPD services.
• Identify and engage potential volunteers by explaining the benefits and impact of volunteering with SPD. Encourage sign-ups and participation in SPD’s volunteer programs.
• Collect relevant data during interactions, including contact details, feedback, and interest levels, ensuring this information is accurately recorded and shared with the team for follow-up.
  
  

• Set up and manage outreach booths in community spaces, such as malls or public areas, to engage with individuals and promote ESH’s services.
• Actively engage with individuals visiting the booth, providing information, answering questions, and encouraging participation in SPD’s programs.
• Raise awareness about the importance of inclusion for persons with disabilities and the impact of volunteer efforts in supporting these initiatives.
• Collect visitor details, track their interests, and document feedback. Ensure that all potential leads are followed up with appropriately.
  
  

• Work closely with the Community Inclusion & Engagement and Volunteer Management teams to ensure outreach efforts are aligned with SPD’s goals.
• Regularly update the teams on outreach progress, including successes, challenges, and valuable insights from interactions with the community.
• Work closely with other team members involved in outreach and volunteer engagement, ensuring a consistent and coordinated approach to community outreach efforts.
• Consolidate and maintain accurate outreach data, ensuring proper documentation for future follow-ups and program improvements, including Door-to-Door and Volunteer Management data and any relevant insights gathered during interactions.
  
  

• Competent in basic MS Excel skills
• Able to travel around the North-east region of Singapore
• Eager to champion services for persons with disabilities
• Hours Required (Subject to change based on operational needs)
• Strong interpersonal and communication skills, able to engage effectively with diverse audience on a one-to-one level
• Professional and presentable, in-line with the role’s requirements to represent the organization’s respectable programmes
• Conversant and adaptable
  
  

• Seniority level Entry level

• Employment type Part-time

• Job function Other
• Industries Non-profit Organizations

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Bukit Timah, Central Singapore Community Development Council, Singapore 13 hours ago

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St Joseph's Home, a Person-centred residential healthcare facility located in Jurong West, has been redefining the way we take care of our elderly, and would like to invite suitable candidates to apply for the position of:

Programme Executive

Key Responsibilities:

Data Management

• Generate, prepare and organize residents’ data and statistical reports to analyze trends to aid decision-making.
• Track and compile attendance records for all residents-related events and sessions.
• Support team members and departments with data entry, maintenance, and analysis tasks.
• Ensure all documentation complies with healthcare regulations, organizational policies, and accreditation standards, and ensure accuracy and consistency of all data
• Maintain both digital and physical filing systems for relevant records.

Programmes & Administrative Support

• Manage daily schedules, calendars, and appointments; send reminders and resolve conflicts.
• Coordinate resident sessions and appointments, ensuring no double bookings.
• Conduct checks on expiring subsidies and financial assistance schemes, including performing weekly reviews of subsidy validity and accuracy using National Means-Testing results.
• Organize meetings: prepare agendas, take minutes, follow up on action items, and arrange logistics. Also include providing logistical support for meetings and events (e.g., setup, catering, dietary needs, refreshments).
• Compile feedback from residents and families; distribute educational materials.
• Contribute to workflow improvements to enhance efficiency and service delivery.

Qualifications:

- Diploma or degree in a relevant field or equivalent with at least 2 to 3 years experience in a similar job scope (prior experience in the Community Care sector will be an advantage)

- Proficient in MS Office programs with strong skillsets in Excel.

- When required, available to work in the evenings and weekends

- Ability to converse in Mandarin or dialect (to communicate with our residents)

Key Assets and Abilities:

- A good team player with the ability to work well with minimum supervision

- Excellent writing skills

- Fluent in spoken English, ability to converse in Mandarin/dialect would be an advantage

- A friendly, warm and engaging personality

- Meticulous with a keen eye for details

Salary will be commensurate with experience and qualifications.

Applicants are invited to apply with comprehensive resume, current and salary expected and state why you would like to take up this position to:

We regret that only shortlisted candidates will be notified.

2 weeks ago Be among the first 25 applicants

**Job Title: Residential Charity Advocate**

**Overview:**

Be the voice of change in your neighborhood! As a Residential Charity Advocate, you'll have the opportunity to engage directly with residents, sharing our mission and inspiring them to support our cause right from their homes.

**Responsibilities:**

- Visit residential areas and engage with residents to raise awareness about our charity's mission and programs.

- Educate homeowners about the impact of their support and encourage them to get involved through donations or volunteering.

- Develop rapport with community members and cultivate lasting relationships to foster ongoing support.

- Collect feedback and insights from residents to inform our outreach strategies and campaign efforts

**Qualifications:**

- Passionate about making a change to help those in need.

- Excellent communication skills and ability to connect with individuals in a residential setting.

- Previous experience in door-to-door sales, canvassing, or community outreach is advantageous.

- Self-motivated with the ability to work independently and in a residential environment.

- Competitive compensation with performance-based bonuses.

- Flexible schedule allowing for work-life balance.

- Opportunities for advancement within the organization.

- Join a dedicated team committed to creating positive change in communities.

**How to Apply:**

Ready to make an impact in your community ? Send your resume along with a brief statement explaining why you're passionate about our cause. We're eager to welcome you to our team!

Job Type: Full-time

• Seniority level Entry level

• Employment type Full-time

• Job function Legal
• Industries Advertising Services

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Geylang, Central Singapore Community Development Council, Singapore 3 months ago

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We are looking for Volunteer Management personnel to develop and implement volunteer management strategies, including recruitment, engagement, onboarding and training. If you are passionate about volunteer management work to support the Deaf, Deafblind and Hard-of-hearing community, this position is for you.

An established charity with a deep history and a refreshed desire for impact, The Singapore Association for the Deaf works towards a Singapore where the deaf have equitable opportunities and access to fully participate in and contribute to a robust and thriving community. Your efforts will directly contribute to Singapore being a more inclusive society.

We offer:

• Flexible work arrangements
• Competitive salaries
• Generous leave
• 5-day work week
• A nurturing environment
• Rewarding work

Key Responsibilities:

1. Recruit, onboard, and engage volunteers to support the Deaf, Deafblind, and Hard-of-hearing communities.
2. Develop and oversee programmes involving volunteers, such as community outreach and event support. Collaborate with relevant departments to schedule and assign volunteers to support programmes and events effectively.
3. Plan and manage the budget for volunteer programmes, ensuring efficient allocation of financial resources while achieving programme goals.
4. Coordinate with the Engagement Department to secure funding, grants, and sponsorships for volunteer initiatives.
5. Facilitate and coordinate training to equip volunteers with the skills needed to support the community.
6. Develop strategies to enhance the development and retention of volunteers
7. Manage stakeholder relationships, monitor programme effectiveness, gather feedback, and implement improvements to enhance outcomes.
8. Provide periodic reports to analyse effectiveness of volunteer engagement and to ensure transparency and accountability.

To succeed in this role, you should:

1. Good communication skills - written, visual, in person
2. Have a strong desire to continuously learn and develop
3. Be able to work independently, be adaptable, and manage ambiguity
4. Be proficient in working with digital tools, including Google Workspace and Salesforce
5. Experience in working or volunteering in social services is an advantage
6. Proficiency in Singapore Sign Language (SgSL) is an advantage - all staff are given training and are required to complete SgSL Level 1

COMPANY DESCRIPTION

THK MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THK MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THK MC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

The Executive in Volunteer Management and Community Engagement (including Micro Job Program) is responsible for overseeing and enhancing the volunteer and micro job programs, and community engagement. This role involves coordinating with various teams, managing volunteer, community engagement and micro job activities, and fostering relationships within the community to support the organization's mission.

Key Responsibilities:

Volunteer and Micro Job Management:

• Recruit, train, and supervise volunteers and micro jobbers.
• Develop and implement volunteer and micro job policies and procedures.
• Ensure a positive and engaging volunteer and micro job experience.
• Evaluate volunteer and micro job performance and provide feedback.

Program Development & Community Engagement:

• Design and execute community engagement strategies.
• Organize and manage community events and activities.
• Build and maintain relationships with community partners and stakeholders.
• Represent the organization at community meetings and events.
• Collaborate with program teams to integrate volunteer and micro job programs and community engagement efforts.
• Identify opportunities for new programs and initiatives.
• Monitor and evaluate the effectiveness of volunteer and micro job programs and community engagement efforts

• Minimum Bachelor's degree or Diploma
• Minimum of 2 years' experience, preferably in volunteer management and community engagement.
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including some evenings and weekends.
• Proficiency in Microsoft Office and volunteer management software
• Passion for community service and volunteerism.
• Ability to work collaboratively with diverse groups.
• Strong problem-solving and decision-making skills.
• High level of professionalism and ethical standards.

About the role

This is a full-time Programme Executive (Volunteer Management) role at St Joseph's Home, located in the West Region. As the Programme Executive, you will be responsible for coordinating and supporting our organisation's volunteer programme, ensuring volunteers are engaged, empowered and making a meaningful contribution to the home's services and the residents it supports.

What you'll be doing

• Recruit, onboard, and manage a diverse pool of volunteers to support the delivery of St Joseph's Home's services

• Develop and implement volunteer engagement strategies to attract, retain, and recognise volunteers

• Provide training and ongoing support to volunteers to ensure they are equipped to carry out their roles effectively

• Coordinate volunteer schedules and activities to align with the home's operational needs

• Monitor and evaluate the impact of the volunteer programme, identifying areas for improvement

• Collaborate with other teams to integrate volunteer support into the home's service delivery

• Maintain accurate records of volunteer hours, activities, and feedback

• Prepare relevant management reports, involved in planning of budget

• Represent the volunteer programme externally and build relationships with community partners

What we're looking for

• Minimum 3 years of experience in volunteer management or a related field

• Strong interpersonal and communication skills, with the ability to engage and motivate volunteers

• Excellent organisational and problem-solving skills to coordinate volunteer activities

• Familiarity with volunteer recruitment, training, and recognition best practices

• Passion for supporting the local community and a commitment to the values of St Joseph's Home

• Ability to work collaboratively with cross-functional teams

• Proficient in the use of relevant volunteer management software and tools

What we offer

At St Joseph's Home, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your well-being. Additionally, we foster a culture of collaboration, innovation and continuous learning, where your contributions can make a meaningful impact.

About us

St Joseph's Home is a leading provider of high-quality residential care and community support services in the West Region. Our mission is to deliver exceptional care and support to our clients, while holding our values of compassion, respect and integrity. As a growing organisation, we are constantly seeking talented individuals who share our passion for making a difference in the lives of the people we serve.

Apply now to join our team as the Programme Executive (Volunteer Management) at St Joseph's Home.

Responsibilities

• Develop and implement strategy to build network of volunteers to support population health work.
• Lead in building a network of volunteers with community partners to support health promotion activities.
• Lead a team to recruit, manage volunteers and deploy them to suitable volunteer activities.
• Develop training material and conduct training for volunteers.
• Develop and implement new programmes for volunteers to support health promotion and community care.
• Any other duties.

Job Requirements

• Bachelor degree in any discipline, with at least 8 years of volunteer management experience, preferably in healthcare.
• Able to think critically and strategically, with strong conceptual and analytical abilities.
• Strong planning, project management and organizational skills.
• Able to work well with others, to foster buy-in and collaboration.
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint).
• Experience in strategic planning and/ or programme development would be advantageous.

Job Responsibilities

1. Volunteer Management, Recruitment, Training and Development

• Recruitment of new volunteers
• Assign volunteers to relevant roles
• Provide on-boarding and facilitate training to volunteers
• Motivate and retain volunteers
• Engage volunteers, including those from partner churches, other community volunteer groups, schools or companies fulfilling corporate social responsibilities etc. to:
• Plan, organize and conduct centre-based active-ageing programmes and interest groups
• Participate in home-based Befriending and Buddying services
• Participate in outreach, road-shows and ad-hoc festive events, etc
• Manage the Volunteer Management System (VMS) for centre volunteers including registration and volunteers’ attendance.

2. Outreach and Befriending Services

• Strategy planning of effective outreach programmes and activities
• Co-ordinate outreach efforts with volunteers and volunteer groups to identify socially isolated seniors and seniors who require care management
• Conduct wellness assessments of seniors
• Assign befrienders to provide befriending services to socially isolated seniors
• Monitor the effectiveness of befriending through regular reports from befriender and feedback surveys from befriendees
• Onward referrals to case management executive for service linkage and care coordination, when required

3. Programme Co-ordination and Administration – support the Centre Manager to

• Empower seniors to participate in developing and implementing suitable active ageing programmes
• Collaborate with community partners to organise outreach programmes
• Prepare data for submission to MOH and AIC which includes, but not limited to:
  • Registration of all volunteers, befriendees and home visits records
  • Registration of wellness assessments, Information and Referrals made for befriendees
  • Registration of Client satisfaction surveys and Volunteers’ surveys
• Achieve service requirements and meet MOH KPIs
• Any tasks assigned by the centre manager

Job Requirements

• Diploma or Degree holder, preferably in community services, healthcare or social services
• Experience in the social service sector will be an advantage
• Passionate to work and interact with seniors in the community
• Strong inter-personal skills and ability to manage and motivate a pool of volunteers
• Good communication skills
• Good facilitation skills
• Ability to multi-task and work under pressure
• Team member skills
• Proficient in Microsoft Office
• Ability to work on weekends, when required, with time off-in-lieu

We are looking for a dedicated Volunteer Management Executive to oversee our volunteer programme, focusing on recruitment, coordination, and administrative support. This role is crucial in building and maintaining a strong volunteer base whilst ensuring smooth operations of volunteer-driven initiatives.

Key Responsibilities

Develop and implement volunteer recruitment strategies to attract and retain quality volunteers

Manage end-to-end volunteer administration, including registration, scheduling, and documentation

Coordinate volunteer training sessions and engagement programmes

Handle logistics planning and execution for volunteer events and activities

Draft submissions, reports, and proposals related to volunteer programmes

Maintain volunteer database

Update volunteer policies, guidelines, and standard operating procedures

Requirements

At least a Diploma in Human Resources, Social Work, or related field

Strong administrative and organisational skills

Strong written and verbal communication abilities

Proficient in Microsoft Office suite

Comfortable to work with concurrent deadlines

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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EA Registration Number: R22104742 .

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)