989 Fmcg jobs in Singapore

Senior Associate/ Associate, Customer Support & Market Control (Shift Rotation), DBS Digital Exchange, Global Financial Markets - (WD75889)

Business Function

As an Asian leader in treasury operations, DBS Global Financial Markets (GFM) extends a broad range of capabilities ranging from trading, structuring and sales in foreign exchange, interest rates, money market, credit, equity, commodities, bonds, derivatives and securities. We are a key player in various regional markets and actively make market, structure, originate, innovate and distribute a wide range of products.

Our extensive network in Asia and our growing Asian focused franchises helps expand our product outreach and deepen product penetration. Altogether, our specialists are working across our expanding branch network to offer a full range of products and exceptional levels of services to clients investing and hedging in the global markets.

Job Purpose

• Assist in the management of the market operations of the digital business to ensure compliance to defined processes and drive a positive impact to the Digital Exchange and its participants

• Support the front and middle-to-back office operations of the digital exchange to ensure compliance to defined processes and drive a positive impact to the Digital Exchange, Members and Market-Makers

• Drive innovation and growth by ensuring integrity of the business operations through the day-today running of the digital business

Key Accountabilities

• Ensure market integrity and smooth functioning of the Digital Exchange

• Highlight any abnormalities in the participants Order-Book in the Trading Platform

• Initial escalation and point of contact for the onboarded Members and Market-Makers

• Monitor, respond and investigate alerts (e.g. latency, connectivity, participants balances, trading limits etc)

• Escalation management for any breaches / breaks

• Collaborate with internal teams within the Bank to deliver a best-in-class service

• Be innovative and decisive in addressing issues and problems

Responsibilities

• This is a shift base role; 24/7

• Ensure that the market/order book and matching mechanism is functioning efficiently (Market Integrity)

• Primary point of escalation to resolve queries, issues and problems raised by clients for the shift

• Investigating alerts from trade monitoring, take the necessary actions and make the necessary escalations

• Monitor of trading limits (i.e., to advise Members / Market-Makers on top up requirements if there are insufficient assets in the cash account / coin wallets)

• Monitor connectivity and latency alerts, as well as Intraday nett position and settlement

• Perform Order-Book health checks via the prescribed user-interface

• Drive/assist in investigations on any trading anomalies or issues from the smart contracts/corporate actions

• Participate in front-end user testing and validate test cases for deployment

• Support Exchange operations during assigned shift hours on rotational basis

• Independent and decisive to handle business/technical issues alone during shifts

• Keen to learn, take initiative and go beyond the scope of work

• Perform any other duties assigned by the management

Requirements

• Have experience either in electronic trading or having worked in an Exchange would be an advantage

• Understanding of trade lifecycle from front to middle to back-office operations

• Understanding of crypto currencies, how they traded and stored will be an asset

• Diploma/Degree in Business, Finance, Computer Science or Information Technology is preferred

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Type of contract: Permanent

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

A day in the life of a Brand Manager…

• Responsible for generating compelling consumer insight to develop winning strategies for brands vs. competition.
• Responsible for the development of marketing plans in the ICP process by identifying the key opportunities (incorporating understanding on consumers, competition and external environment) and developing action plans for the brands in line with business objectives.
• Responsible for managing innovation & renovation based on consumer insights which includes identifying opportunities, product conceptualizing, prepare and implement launch and post evaluation.
• Responsible for creating engaging brand experience through strong Big Ideas at relevant consumer touch points including consumer promotions.
• Responsible for delighting consumers with products experience on taste (ensuring 60:40+ wins) and packaging (benchmarked against competition).
• Responsible for reviewing the uplift numbers (based on ICP) vs. sales forecast and recommending action plans to close gaps in preparation for the MSR meeting.
• Responsible for monitoring & analysing category/brand performance including competitive benchmarking.
• Responsible for proposing optimal PFME budgets for category / brands based on ICP. Ensure all PFME investment is properly reviewed and evaluated.
• Responsible for ensuring adherence to all company principles and policies.

What will make you successful

• Degree graduate with 7 years’ experience in Consumer Marketing and/or CCSD with field sales experience or exhibits strong functional skill.
• Demonstrate record of success in building brands based on consumer insights.
• Experience in managing a portfolio of FMCG brands, products and projects.
• Managed independently under challenging/demanding market environments to achieve and exceed goals
• Sales operations experience is an advantage.
• Has experience of working with cross-functional groups.

Position Snapshot

Type of contract: Permanent

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

A day in the life of a Brand Manager…

• Responsible for generating compelling consumer insight to develop winning strategies for brands vs. competition.
• Responsible for the development of marketing plans in the ICP process by identifying the key opportunities (incorporating understanding on consumers, competition and external environment) and developing action plans for the brands in line with business objectives.
• Responsible for managing innovation & renovation based on consumer insights which includes identifying opportunities, product conceptualizing, prepare and implement launch and post evaluation.
• Responsible for creating engaging brand experience through strong Big Ideas at relevant consumer touch points including consumer promotions.
• Responsible for delighting consumers with products experience on taste (ensuring 60:40+ wins) and packaging (benchmarked against competition).
• Responsible for reviewing the uplift numbers (based on ICP) vs. sales forecast and recommending action plans to close gaps in preparation for the MSR meeting.
• Responsible for monitoring & analysing category/brand performance including competitive benchmarking.
• Responsible for proposing optimal PFME budgets for category / brands based on ICP. Ensure all PFME investment is properly reviewed and evaluated.
• Responsible for ensuring adherence to all company principles and policies.

What will make you successful

• Degree graduate with 7 years’ experience in Consumer Marketing and/or CCSD with field sales experience or exhibits strong functional skill.
• Demonstrate record of success in building brands based on consumer insights.
• Experience in managing a portfolio of FMCG brands, products and projects.
• Managed independently under challenging/demanding market environments to achieve and exceed goals
• Sales operations experience is an advantage.
• Has experience of working with cross-functional groups.

Industry: Food Retail Industry
Role: Sole Contributor

We are seeking an experienced and strategic HR Manager to lead and drive the People & Culture agenda within our organization. The ideal candidate will partner closely with business leaders to develop and execute HR strategies that enhance organizational effectiveness, drive employee engagement, and foster a culture of high performance and belonging. This role oversees the full spectrum of HR functions and ensures alignment with business goals while maintaining compliance with employment laws and best practices.

Responsibilities:

• Collaborate with senior leadership to develop and implement HR strategies that support business objectives, drive performance, and promote employee satisfaction and inclusion.

• Oversee end-to-end HR operations, including Talent Acquisition, Employee Relations, Health & Wellbeing, Performance Management, Learning & Development, Compensation & Benefits, Succession Planning, and HR Compliance.

• Cultivate a high-performance culture by driving initiatives in employee engagement, career progression, and leadership development.

• Design and implement performance management frameworks that promote productivity, growth, and accountability at all levels of the organization.

• Ensure all HR policies, practices, and procedures comply with local labor laws and are aligned with business needs.

• Manage the employee lifecycle, from onboarding to offboarding, ensuring a smooth and positive employee experience.

• Lead diversity, equity, and inclusion efforts and foster a workplace culture that celebrates individuality and teamwork.

• Act as a trusted advisor to business leaders, providing guidance on organizational development, workforce planning, and talent management.

• Analyze HR metrics, gather employee feedback, and implement data-driven improvements to enhance workforce engagement and effectiveness.

• Promote consistency, fairness, and integrity across all HR policies and employee interactions.

• Degree in Human Resource Management, Business Administration, or a related field.

• Minimum 8 years of progressive HR experience, with at least 3 years in a managerial or business partnering role.

• Strong knowledge of employment laws, HR practices, and compliance standards.

• Proven track record in leading HR initiatives across multiple HR functions.

• Excellent interpersonal, communication, and leadership skills.

• Ability to influence, coach, and build strong relationships with stakeholders at all levels.

• Strong analytical and problem-solving skills with a data-driven mindset.

• Experience in fostering a positive workplace culture and driving employee engagement initiatives.

Interested candidates please apply online or send your latest CV to

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer .

Job Description

Wise is looking for an experienced and driven leader to join our Business Customer Support team in Singapore. The ideal candidate will help us maintain and enhance our reputation for customer service excellence throughout the APAC region. The Business Customer Support Team Lead is a key leader responsible for building robust teams and processes that prioritize our business customers. You will also be a critical link between our customers and our product teams, providing valuable feedback to help us evolve our services.

In this role, you will lead the Business Customer Support team, ensuring an exceptional level of service by establishing and maintaining Quality Assurance and Quality Control processes. Our Business Customer Support team is the primary point of contact for Wise business clients, so all inquiries must be handled with efficiency and professionalism. Your main responsibility is to ensure your team is highly engaged and motivated. This includes setting clear expectations, providing the necessary support and guidance; creating opportunities for team members to contribute to strategy and grow professionally.

Operational Excellence

• Meeting Business Objectives: Liaising with relevant departments to ensure business customer objectives are met.
• Product Expertise: Ensuring a high level of product knowledge within the Business Customer Support team, as evidenced by strong resolution rates, efficient issue handling, and rigorous Quality Assurance standards.
• Business Customer Focus: Maintaining a high level of focus on business customers (both internally and externally), with meticulous attention to business customer priority issues and appropriate levels of business customer communications.
• Communication Audits: Ensuring regular audits of communications are performed and providing appropriate training to personnel in this area.
• Ticket Management: Implementing action plans and escalation procedures to address problematic areas proactively.
• Metrics & SLAs: Developing and maintaining key performance metrics and Service Level Agreements (SLAs).
• Policy Implementation: Defining and implementing procedures and policies to ensure high-quality service is delivered to business customers (both internal and external) and strict adherence to SLAs.
• Feedback Loop: Actively following up on information from business customers to drive continuous improvement.

Team Leadership & Development

• Human Management: Addressing any agent behavior or attendance issues, ensuring agents perform to expectations, fostering a safe environment where they can communicate concerns, and ensuring they are well-supported.

Qualifications

Business Customer Expertise:

• A passion for customer service with at least 2 years of experience in the B2B/B2C support sector.

Leadership & Management:

• At least 2 years of proven experience leading and managing a team.
• Strong people management skills and a genuine desire to develop as a leader.
• Experience in both people and project management.

Analytical & Problem-Solving Skills:

• Strong analytical skills with the ability to comfortably read and interpret data to make informed decisions.
• Excellent problem-solving skills and a keen attention to detail.

Outcome-Oriented Mindset:

• A strong focus on achieving the best outcomes for our business customers, the team, and the company.

Adaptability:

• A strong aptitude for quickly learning new skills and adapting to a fast-paced environment.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visitWise.Jobs.

Keep up to date with life at Wise by following us onLinkedInandInstagram.

We’re seeking a highly motivated and skilled Senior Executive/Assistant Manager to join our dynamic Brand Management team at the Singapore Oceanarium. This role will oversee planning, coordinating, and executing events that enhance brand visibility, engage target audiences, and deliver on strategic marketing objectives. The successful candidate will also be responsible for communications and content development, ensuring all messaging is aligned with the institution’s brand tone, values, and campaign goals. Close collaboration with the MarComms team will be essential to ensure communications are consistent, impactful, and aligned across all platforms.

Job Responsibilities:

• Lead the planning, coordination, and execution of Singapore Oceanarium events, ensuring alignment with brand, marketing, and business objectives.
• Manage end-to-end event logistics, including timelines, vendors, stakeholders, programme delivery, and budgets.
• Work closely with MarComms to craft and refine messaging across scripts, press releases, marketing copy, and internal communications.
• Draft, review, and edit a range of content including scripts, press releases, marketing copy, and internal communications to ensure accuracy, clarity, and brand alignment.
• Collaborate with marketing, creative, and production teams on promotional materials, presentations, and event assets.
• Track expenses, monitor campaign performance, and compile post-event reports with recommendations.
• Build and maintain strong relationships with internal teams, external partners, and vendors.
• Support brand and marketing initiatives through various administrative and operational tasks.

Job Requirements:

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 4-5 years of experience in Marketing Communications, Brand, or Events Marketing.
• Strong written and verbal communication skills, with a flair for writing preferred.
• Excellent interpersonal, organisational, and project management skills.
• Able to multi-task, work independently, and manage timelines in a dynamic environment.
• Proficient in MS Office (PowerPoint, Word, Excel).
• Knowledge of Canva and/or Photoshop is a plus.
• Collaborative team player and self-starter with good time management.
• Passion for animals or marine conservation is an advantage.

Salary: Up to $4K
Working Days & Hours: Mon-fri office hrs

Location: Tuas (Walking distance from MRT)

Portfolio: Beverage/ Dairy

Job Scope

• Design and lead product development from ideation, concept, prototype to commercialization in accordance to business objectives and strategies
• Identify opportunities to make continuous improvements and continuously analyze competitor products, ingredients and processes and revise where necessary
• Manage specific projects as assigned and ensure they are completed in a timely manner
• Equip with up to date requirement of food regulations and ensure compliance in designing products
• Responsible for research and development as well as technology transfer for new formulations
• Lead and conduct pilot plant trials and factory scale trials; and effectively troubleshoot and offer plausible, executable solutions
• Communicate to cross functional departments when new products, new processes or changes are being introduced and provide them with specifications, standards, procedures and support
• Provide technical support for existing product and processing line’s extension
• Stay abreast of new food ingredient and technologies, trends and innovation as well as processing and equipment advances relative to key beverage categories
• Lead and mentor a small team of R&D professionals and responsible to drive the creativity and motivate

Job Requirements

• Min. Degree in food science/ technology/ any relevant field
• Min. 2-3 years relevant experience

For interested applicants, please send your updated resume to:
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

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Responsibilities
About the team
TikTok's Customer Support team's vision is to deliver industry-leading support for our users and creators to inspire creativity and bring joy. We are looking for an experienced results oriented individual to join the team that is at the forefront of this mission.

About the role
We are seeking for Quality Program Managers (QPM) to build, optimize and cascade our customer support quality assurance and measurement frameworks as strategic level of initiatives and tactics; using advanced lean process methodology to improve our QA functions in order to improve overall customer satisfaction. As a dedicated Quality Program Manager, you will be working very closely with peering and XFN teams in terms of Pillar QA Team, Partnership Management Team, Business Insights Team, SOP Team, or even Product / Engineering Teams to build and refine comprehensive QA frameworks, procedures, KPI Measurement with a global benchmarking standard.

Responsibilities:
- Strategical Framework: work closely with Peer / XFN teams to design, compile and optimise end-to-end quality workflows that drive measurable improvements in customer service performance and enable scalable, fair, effective and statistically relevant quality processes for Customer Support. This includes setting quality standards, defining success metrics, and monitoring effectiveness. While establishing and maintaining rigorous audit and review processes to guarantee adherence to quality guidelines.
- Process and Implementation: explaining, sharing, cascading and processing the framework as well as quality related programs globally with pillar and XFN teams based on a very deep understanding (dot to dot, end to end) of the quality frames, mechanisms, measurements and regional quality improvement projects.
- Projecting: initiating, processing and completing the global-level quality Improvement Projects, project-based daily activity, evaluating the priority of different projects and promoting projects as the process-professional and retrieving ROI and the final output to meet the overall customer satisfaction target.
- Performance Monitoring & Reporting: Leverage data analytics such as funnel data analytics to monitor key performance indicators (KPIs) such as customer satisfaction (CSAT), first response time (FRT), first contact resolution (FCR), resolution time and developing metrics, while using these insights to drive continuous improvement. Deliver actionable insights through detailed reporting and visual dashboards to inform decision-making at all levels.
- Continuous Improvement: Stay up-to-date with the latest industry trends, emerging technologies, and customer service best practices. Drive innovation in quality programs and explore new tools, platforms, and approaches to improve customer support at scale.

Qualifications
Minimum Qualifications:
- Bachelor’s degree in Business, Operations, or a related field, or equivalent experience.
- At least 3 years of experience in customer support quality assurance with minimum 1 year of quality project/program handling experience.
- Excellent communication skills with strategical thinking, able to think out of box, dare to come out and initiate new ideas and tactics.
- Strong analytical and problem-solving skills, with the ability to derive insights from data to drive actionable decisions.
- Strong initiating, driving and landing projects/programs skills with good ROI-Retrieve mindset,
- Strong multitasking and prioritization skills.

Preferred Qualifications
- 2+ years in handling / managing global level of projects or programs.
- Possessing Knowledge of Six Sigma / Lean processes & continuous improvement methodologies.
- Business Analyst backgrounds are strong value-added points and highly preferred.
- Any knowledge or experience in product operation or workbench platform build-up will be an strong advantage.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Technology, Information and Internet

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Join to apply for the Customer Support Operations Program Manager role at DHL Express

Join to apply for the Customer Support Operations Program Manager role at DHL Express

Reporting to the Customer Operations Group Senior Manager, the incumbent will manage operational related projects/programs by providing standardized, sustainable, repetitive solutions for specific customer/s or industries to deliver improvements in service expectations and cost performance.

The programs/projects are related to new business acquisition/RFP/RFQ responses, solution implementations & pre/post-sales support; as well as to ensure the required work streams are completed on time, within budget and to specified quality criteria.

• Deliver information and/or solution that is based on business requirements & cost models, to customer specification
• Initiate monthly & annual portfolio performance review meetings with Group Manager
• Support monthly/quarterly/annual meetings and/or conference calls with Customers to review delivered performance metrics (KPIs)
• Where necessary, initiate and drive service improvement and/or cost reduction initiatives to meet performance targets
• Perform continuous improvement initiatives regularly as agreed with the Group Manager & perform regular GEMBA & PD reviews to identify root causes and actionable & sustainable solutions
• Lead in defining the operational requirements, needs and improvement opportunities
• Work with the other functions eg. CS, Network Operations, Commercial, HUB, IS, Finance, Marketing to resolve issues & provide an operations perspective on the solution required.
• To manage integrated solution in such a way that:
• All service performance targets are achieved/exceeded,
• All customer satisfaction targets, as set with the customer are met,
• The solution is provided at the highest level of productivity and at the lowest acceptable cost.
• Initiate and manage the development and implementation of customer specific enhancements that improve the overall service performance and profitability of the solution for DHL.
• Communicate and promote the contract, Service Level Agreements (SLA’s) and (enhanced) operating procedures to all stakeholders within both DHL and the customers’ organisation.
• Vendor management oversight for COG/CSS activities related to manpower supply, trucking, temperature-controlled packaging, and non-standard supplies for customer-specific programs.
  
  
  

• Experience in logistics operations, customer services and/or sales with knowledge of express network operations (desirable)
• Basic knowledge in principles of supply chain management (desirable)
• Basic knowledge in Problem solving skills (8D/CAPA) (desirable)
• Lean Sigma / Six Sigma / First Choice / Prince2 / PMP qualifications (desirable)
• Knowledge in continuous improvement tools & process mapping skills (highly desirable)
• Experience with systems and databases for performance measurement purposes (highly desirable)
• Critical thinking and Analytical skills
• Good communication skills in English (written & verbal) (Other languages – desirable)

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Transportation, Logistics, Supply Chain and Storage

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Position Snapshot

Location: Changi Business Park, Singapore

Company: Nestlé Singapore

Type of contract: Permanent

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. As an assistant Brand Manager, you will be managing brand strategies to ensure its implementation in order to increase market share. You will also be responsible for the success of all brand related activities in order to support OG, RIG and OP1 achievement.

A day in the life of an Assistant Brand Manager…

• Responsible for generating compelling consumer insight to develop winning strategies for brands vs. competition.
• Responsible for the development of marketing plans in the ICP process by identifying the key opportunities (incorporating understanding on consumers, competition and external environment) and developing action plans for the brands in line with business objectives.
• Responsible for managing innovation & renovation based on consumer insights which includes identifying opportunities, product conceptualizing, prepare and implement launch and post evaluation.
• Responsible for creating engaging brand experience through strong Big Ideas at relevant consumer touch points including consumer promotions.
• Responsible for delighting consumers with products experience on taste (ensuring 60:40+ wins) and packaging (benchmarked against competition).
• Responsible for reviewing the uplift numbers (based on ICP) vs. sales forecast and recommending action plans to close gaps in preparation for the MSR meeting.
• Responsible for proposing optimal PFME budgets for category / brands based on ICP. Ensure all PFME investment is properly reviewed and evaluated.

What will make you successful

• Graduate with 3-5 years experience in Consumer Marketing and/or CCSD with field sales experience or exhibits strong functional skill.
• Demonstrate record of success in building brands based on consumer insights.