439 Retail Operations jobs in Singapore

Finix is Singapore's leading gender-fluid lifestyle fashion brand, blending comfort, style and ease through our signature athflow aesthetic. Designed to move with you – from a workout to a hangout, every day to your next holiday – Finix is more than fashion; we are a movement rooted in self-discovery, self-expression and community. We're now seeking a proactive, independent and people-focused Retail & Operations Management Lead to oversee daily store operations, shape the customer experience, and help bring our brand to life both in-store and online.

What You'll Do

- Lead day-to-day store operations, team performance and customer experience.

- Oversee inventory, stock flow and ensure alignment across retail and online channels.

- Manage partner coordination, sales reporting and brand communications.

- Handle online order fulfilment, customer service, and stock accuracy.

- Support content creation and marketing efforts across social, eDMs, PR, and SEO.

- Drive in-store activations, events, and community engagement.

- Represent the brand and store with initiative, leadership, and ownership.

Who You Are

- Minimum of 2 years of experience in retail, sales or customer-facing roles.

- Familiar with handling POS systems

- Organised, detail-driven, and confident leading small teams and making on-the-ground decisions.

- A people-person who values connection, ownership and doing things with heart.

- Act with integrity and responsibility, creating a space of trust and respect.

- Bonus: You're familiar with handling Shopify, content creation/editing tools such as Adobe Creative Suite/Canva/Capcut, or retail analytics.

What You'll Gain

- Hands-on experience in a fast-growing, purpose-driven fashion/lifestyle brand.

- Leadership and career development opportunities in retail and brand management.

- A collaborative, inclusive culture that values creativity, flow, and open communication.

- A supportive team environment where you'll be guided-not left to figure things out alone.

To Apply

Email your CV and a short cover letter/email telling us why you would like to work with Finix and what drew you to this role to

Finix is Singapore’s leading gender-fluid lifestyle fashion brand, blending comfort, style and ease through our signature athflow aesthetic. Designed to move with you – from a workout to a hangout, every day to your next holiday – Finix is more than fashion; we are a movement rooted in self-discovery, self-expression and community. We’re now seeking a proactive, independent and people-focused Retail & Operations Management Lead to oversee daily store operations, shape the customer experience, and help bring our brand to life both in-store and online.

What You’ll Do

- Lead day-to-day store operations, team performance and customer experience.

- Oversee inventory, stock flow and ensure alignment across retail and online channels.

- Manage partner coordination, sales reporting and brand communications.

- Handle online order fulfilment, customer service, and stock accuracy.

- Support content creation and marketing efforts across social, eDMs, PR, and SEO.

- Drive in-store activations, events, and community engagement.

- Represent the brand and store with initiative, leadership, and ownership.

Who You Are

- Minimum of 2 years of experience in retail, sales or customer-facing roles.

- Familiar with handling POS systems

- Organised, detail-driven, and confident leading small teams and making on-the-ground decisions.

- A people-person who values connection, ownership and doing things with heart.

- Act with integrity and responsibility, creating a space of trust and respect.

- Bonus : You’re familiar with handling Shopify, content creation/editing tools such as Adobe Creative Suite/Canva/Capcut, or retail analytics.

What You’ll Gain

- Hands-on experience in a fast-growing, purpose-driven fashion/lifestyle brand.

- Leadership and career development opportunities in retail and brand management.

- A collaborative, inclusive culture that values creativity, flow, and open communication.

- A supportive team environment where you'll be guided-not left to figure things out alone.

To Apply

Email your CV and a short cover letter/email telling us why you would like to work with Finix and what drew you to this role to .

Job Description:

1. Manage the daily retail operations of the country and carry out POSM, display and experience table management within the country;

2. Provide support for the launch of new products and promotion activities in the country, and manage the retail operation of new products (including the formulation of the retail IPMS process);

3. Provide sales volume management and training support for the country.

Job Requirements:

1. Have a 3C background and be familiar with the basic retail business modules.

2. Have practical experience in launching new retail products, controlling daily sales, conducting promotions, and providing training support.

3. Fluent in both Chinese and English.

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

Skills & Requirements

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to

We are seeking a dedicated and hands-on Store Operations Manager to lead our retail operations in Singapore.

• Main Responsibilities:
• Manage daily store operations, including opening/closing procedures, staff scheduling, inventory management, ordering, cashiering, and equipment maintenance.
• Lead stock management with a focus on cost control and waste reduction.
• Train and support new hires, manage staff performance, and handle employee issues professionally.
• Deliver exceptional customer service and resolve customer complaints effectively.
• Ensure strict adherence to food safety and hygiene standards.

About the Role

The successful candidate will oversee daily store operations, ensuring high standards in customer service, team performance, and food safety and hygiene.

• Minimum 1-2 years of relevant experience in the F&B industry, preferably in dessert, coffee, fast food, or ice cream.
• Prior experience in store management or supervisory roles is highly advantageous.
• Familiarity with on-site food preparation is preferred.
• Responsible, proactive, and able to lead by example.
• Passionate about the F&B industry.
• Holds a valid food handler certificate.
• Willing to work shifts, weekends, and public holidays.

Key Skills

• Excellent communication and interpersonal skills.
• Strong leadership and problem-solving abilities.
• Ability to multitask and prioritize tasks efficiently.

Lead the retail operations team to drive sales growth, profitability and operational excellence across multiple stores.

Develop and implement strategic plans to achieve business objectives, while maintaining a customer-centric approach.

• • Analyze sales trends, identify opportunities and develop action plans to improve performance.

Collaborate with cross-functional teams to ensure seamless execution of store operations, marketing and e-commerce initiatives.

Foster a culture of innovation, continuous improvement and employee engagement to drive business success.

• • Develop and manage store budgets, forecasts and P&Ls to ensure financial sustainability.

Identify, develop and retain key talents to become future store management teams.

• • Partner with HR & Training to build and promote store culture aligning to business objectives.

Stay up-to-date with market trends, competitors and industry developments to anticipate future opportunities and challenges.

• • Sales and Profit Management

Drive strategies to maximize sales, profitability and operational efficiency across multiple stores.

• • Promote and drive growth through continuous improvement and sharing of best practices.

Forecast, budget and manage sales budgets as well as the Profit and Loss (P&L) for each store.

• • Strong analytical and problem-solving skills

Ability to analyze complex data, identify opportunities and develop actionable insights to drive business decisions.

• • Excellent communication and interpersonal skills

Effective collaboration with cross-functional teams to ensure seamless execution of store operations, marketing and e-commerce initiatives.

• • Competitive salary and benefits package

Opportunities for career advancement and professional growth.

• • Comprehensive training and development programs

Support for continuous learning and skill development.

• • Dynamic and fast-paced work environment

Opportunities to work with a talented team and contribute to business success.

• • Collaborative and supportive work culture

Open communication, feedback and recognition.

We are seeking an accomplished Retail Operations Manager to oversee the daily management of our retail facility.

• Manage and supervise daily operations, ensuring exceptional service standards and compliance with all relevant regulations.
• Create and implement staff schedules, including rostering game masters and support employees to ensure optimal coverage during operating hours.
• Lead, mentor, and motivate the team to maintain high levels of engagement, productivity, and morale.
• Coordinate staff training and development programs to enhance skills and service quality.
• Maintain operational efficiency, resource allocation, and inventory control.
• Ensure adherence to health, safety, and child protection policies and procedures.
• Liaise with other departments to coordinate promotions, events, and special programs.
• Handle employee relations, performance management, and conflict resolution when necessary.
• Analyze operational processes and implement improvements for efficiency and customer satisfaction.

• Proven experience in operations management, preferably within children's entertainment, retail, or hospitality sectors.
• Strong team management and leadership skills, with experience in rostering and workforce planning.
• Excellent organizational and multitasking abilities.
• Able to work in a fast-paced, dynamic environment and manage multiple priorities.
• Possess a passion for creating a fun, safe, and positive environment for children and families.

• This role requires working retail hours, including weekends and public holidays.

A Store Manager oversees the daily operations of a retail store, ensuring excellent customer service and efficient management.

Main Responsibilities:

• Recruit and train staff to meet set expectations.
• Create a positive working environment and develop subordinates through training and action.
• Orientate and train employees on company policies using the operations manual.
• Manage an efficient team of service staff by taking an active interest in their welfare and development.
• C coach, train, and supervise staff to operate stations effectively.
• Develop and motivate team members through capability development.
• Ensure daily opening and closing duties are properly executed.
• Manage, direct, and coordinate all operation-related activities efficiently.
• Perform inventory checks and product ordering.
• Maintain high-level customer service as per QSC standards.
• Ensure overall store image is maintained and the brand is well represented.
• Plan rosters for operations staff.
• Monitor opening and closing duties of the outlet.
• Communicate daily and act as liaison between operations staff and management.
• Ensure POS systems are operational and accurate.
• Provide coordination and services for both kitchen and service.
• Report on time, in proper uniform, and grooming.
• Maintain workplace safety and health policies and procedures.
• Provide suggestions or develop new SOPs to improve operation and employee duties.
• Execute any other duties requested by immediate superiors.

• Excellent communication and leadership skills.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Basic knowledge of accounting principles.
• Experience with inventory management software.

• Staff discount.
• Medical benefits.
• Meal benefits.
• Career progression opportunities.
• Flexi health benefits.
• Performance incentive bonus.

We are seeking a seasoned professional to oversee the daily operations of our retail store. This role involves supervising sales teams, managing inventory, and ensuring exceptional customer service.

• Supervise and guide team members towards peak performance and high standards of service delivery.
• Ensure seamless execution of daily tasks and duties.
• Maintain strong relationships with customers through proactive engagement and issue resolution.

To be successful in this position, you must possess:

• Minimum 2 years of experience in retail management or a related field.
• Demonstrated ability to achieve sales targets and drive revenue growth.

We provide a competitive compensation package, including a salary range of $4500-$8000, as well as opportunities for career advancement and professional development.

This role offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Please note that we do not accept applications via email or phone calls. All applicants must submit their resumes online through our website.