3,431 Customer Service jobs in Singapore
CUSTOMER SERVICE
Posted 10 days ago
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Job Description
Job scope:
- Coordinate execution of import and export related activities.
- Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
- Liaise with internal and external parties to ensure a smooth delivery
- Monitor shipment status and update customers
- Customer-oriented, proactive with good organizational skills
- Ensure proper and timely billing/vendor costing and closing of all job files
- Ad-hoc duties as assigned
Basic requirement:
1. Good communication skills
2. Able to communicate with China agents and customers will add an advantage
3. Pro-active (When making an arrangement) and careful (When doing documentation)
4. Shipping/forwarding background/experience added advantage
5. Candidate with 1 or 2 year shipping documents experience preferred.
6. Able to work in fast-paced environment.
7. Team player as well as independent with little supervision.
#J-18808-Ljbffrcustomer service
Posted 10 days ago
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Job Description
We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:
- Employment type: Permanent
- Position: Customer Service
- Location: Eco-tech @ Sunview Road
- Outpatient Medical & Dental Benefits Provided
- Working Hours: Monday to Friday, Office Hours (9am – 6pm)
- Salary Package: Up to $3,000 + Bonus
Job Responsibilities:
- Support the sales team and handle daily customer enquiries.
- Support project management, documentation, and routine administration tasks.
- Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
- Efficiently process customer orders and inquiries, verify order details for accuracy.
- Provide order confirmations and communicate with customers to resolve order discrepancies.
- Ensure all billings are done incompliance to
Customer Service
Posted 11 days ago
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Job Description
Responsibilities:
- Manage customer's requests and queries
- Handle clients' phone calls, emails, and correspondence
- Retrieve and assist Customer documents
- Assist in planning and organizing Customer Care
- Maintain filing systems, document organization, and general office administration as needed
- Handle information with utmost confidentiality and professionalism
- Streamline customer process
- Manage monthly KPI of cases
- Every Monday to Friday, 9am to 6pm
Benefits & Perks:
- Opportunities for career growth and personal development
- A supportive and collaborative work environment
- Monthly salary + AWS/Bonus
- Starting Salary of $2,000
Qualifications:
- Strong customer communication skills
- English and second language
- Proficient in Microsoft Office (Word, Excel, Outlook)
Customer Service
Posted 15 days ago
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Job Description
Job Highlights
- We offer attractive salary commensurate with work experience
- Great opportunities for learning & career advancement
- Medical, dental & insurance benefits
JOB RESPONSIBILITIES
- Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
- Maintain relationships with customers, shipping line, PSA & relevant parties.
- Do following up customer orders from start to the end.
- Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
- Solve customer problems and help resolve issues.
- Preparing bills and invoices.
- Ensure accurate and timely data entry into the inhouse system.
- Excellent multitasking skills within their work space as well as computer software programs.
- Cooperative and helps to promote teamwork.
JOB REQUIREMENTS
- Fresh graduates are welcome to apply
- Computer literacy
- Good interpersonal skill
- Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain
Working Hours
Mon - Fri (8:30am to 5:30pm)
Sat (8:30am to 12:30pm)
Working Location
6 Tuas Avenue 6, Singapore
#J-18808-LjbffrCustomer Service
Posted today
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Job Description
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.
details
- West
- M-F 9am - 6pm, hybrid work arrangement
- Order Management: Processing customer orders accurately and ensuring timely entry into the system.
- Order Fulfillment: Coordinating with warehousing and logistics to ensure products are delivered to customers on time.
- Invoicing and Billing: Generating accurate invoices and ensuring proper documentation for payments.
- Collections: Managing accounts receivable by tracking payments, following up on overdue accounts, and resolving any
customer service
Posted today
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Job Description
• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client's or customer's questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems
• Possess valid Class 3 driving licence
Customer Service
Posted today
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Job Description
Understand how to process purchase orders, sales orders, sales quotations
Logistic knowledge (Shipping, air freight)
Microsoft Office Skills
Good to have knowledge in Business Central (Microsoft) ERP
Knowledge in semiconductor industry would be good
Able to communicate with both internal and external parties
Open to learn and cheerful disposition
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Customer Service
Posted today
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Job Description
* Liaising with suppliers on deliveries to ship in/out parts on time
* Filing of documents
* Possess initiatives and meet datelines
* Ability to handle Chinese speaking customers & suppliers
* 5 days work week
* Min 1 year of working experience
* Min "O" Level
Experience:
- Customer service: 1 year (Preferred)
Customer Service
Posted today
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Job Description
As a Customer Service/ Admin you will
- Answer customer enquiries and bookings via whats-app, social media messaging functions and phone call.
- Allocate customer bookings to our operation team based on schedule.
- Use softwares such as Quickbooks and Google Calendar.
We are looking for responsible and communicative people who are able to:
- Multi-task
- Be familiar with the softwares listed above
- Communicate well and politely to customers
- Able to work independently
Customer Service
Posted today
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Job Description
We are looking for a friendly and proactive Customer Service / Administrative Assistant to be the first point of contact for our customers and support the daily operations of the business.
The primary focus of this role is delivering excellent customer service, while also handling administrative tasks to support the smooth running of the office and showroom. It combines front-line customer interaction with backend support, requiring strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Serve as the first point of contact for customers greeting walk-ins' customers, answering phone calls, and responding to emails professionally and promptly.
- Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
- Maintain up to date knowledge of all products and services to provide accurate information to customers.
- Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
- Create invoices and prepare