1,922 Operations Director jobs in Singapore

F&B Industry
Over 5 years of experience as a regional operations manager, with knowledge of chain restaurant operations and management models.

___

• Develop annual operational plans, budgets, and monthly breakdowns for regional restaurants based on yearly business goals.
• Monitor actual budget performance, review outcomes, and provide insights for future planning.
• Manage restaurant expense budgets to ensure achievement of regional targets.
• Plan regional talent development, assess current staffing and reserves, and adjust personnel accordingly.
• Gather accurate market trends, customer feedback, and competitor data from relevant business areas to support effective marketing and restaurant operations.
• Use monthly profit management reports to guide control of food cost, labor cost, utilities, and maintenance while identifying profit improvement opportunities.
• Conduct regional store performance evaluations to continuously improve employee capabilities and effectiveness.
• Supervise and promote achievement of stored-value card sales targets.

• Bachelors degree or higher.
• Over 5 years of experience as a regional operations manager, with knowledge of chain restaurant operations and management models.
• Integrity and rigor, with strong verbal and written communication skills.
• Strong learning ability and excellent team collaboration skills.
• Familiarity with data analysis concepts and proficiency in restaurant management systems.

Interested Applicants, kindly send your updated CV to or click on APPLY NOW.

We regret that only shortlisted candidates will be notified

Team Collaboration Operations Collaboration Analysis Utilities Communication Skills Data Analysis Planning Maintenance Marketing Business Sales Communication Management

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation
  
  

• Minimum Bachelor’s degree in any discipline
• At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
• Leadership skills, with steadfast resolve and personal integrity
• Strong organizational and strategic planning skills
• Excellent interpersonal, communication (both verbal and written) and client interfacing skills
• Strong problem-solving skills and driven to achieve results
• Strong decision making, planning and prioritization skills
• High motivated with passion to drive changes for the business operations

Whale TV, we are the world's leading CTV OS provider and operator, our services cover more than 200 countries and regions. To help us continue growing, we're seeking an experienced director of operations to join a highly skilled team. The ideal candidate will have senior management experience in a dynamic setting. The role requires excellent international communication and collaboration skills, outstanding organizational and leadership skills, and an ability to develop innovative solutions that push boundaries. The director of operations will work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success for the company.

1. Responsible for the content operation of the smart TV system platform, ensuring content quality, building the overall content framework, increasing the proportion of high-quality content and distribution, and driving the improvement of key content performance indicators.
2. Develop a year-round content plan based on major regional events and hotspots. Organize online and offline activities according to user demand scenarios, coordinate internal and external resources for execution, and develop activity strategies and marketing communication plans to collaborate with the marketing department and build regional influence.
3. Collaborate with the content BD team to track TV content trends, plan official special topics and events, quickly respond to regional hotspots, and cooperate with content partners to promote high-quality content and amplify the effect.
4. Develop product operation strategies based on data analysis, user needs, and competitor research to promote traffic growth, enhance user interaction, and improve retention.
5. Work with the monetization team to increase advertising inventory through operational methods, explore and innovate new growth/profit/expansion opportunities.
6. Utilize data analysis and operational methods to continuously improve and consolidate various operational data models.
7. Collaborate with the product department to address user pain points from the user perspective, collect user feedback, and propose and drive product innovations.

This position will report to the COO.

1. Bachelor's Degree or above, with more than 5 years of experience in film, television, or application content operations preferred.
2. Fluent in English with strong communication skills, international work experience preferred. Proficiency in Chinese and study abroad experience is a plus.
3. Clear logical thinking with excellent data analysis skills, capable of using data to drive work upgrades and iterations. Candidates with strong data-driven capabilities are preferred.
4. Passionate about television and film content; film enthusiasts are preferred.
5. Strong communication and coordination abilities, high execution skills, self-driven, and able to work under pressure.

Whale TV is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

This role is responsible for driving business success by overseeing day-to-day operations. We are seeking an experienced professional to lead our operational teams and support the Service Manager in achieving business objectives.

• Main Responsibilities:
• Develop and implement plans to achieve operational excellence based on sub-department arrangements.
• Create quotations for parts sales and close orders with customers.
• Expand knowledge of all products sold through the company to provide expert advice.
• Review and analyze Root Cause Analysis (RCA) and incident reports before sharing with clients.
• Monitor operating results and develop strategies to achieve desired outcomes.
• Leverage leadership skills to direct operational teams effectively.
• Address employee concerns and grievances, maintaining a high level of motivation within the department.
• Coordinate logistical matters within sub-departments and participate in routine planned maintenance and ad-hoc works.
• Prioritize customer satisfaction by providing 24/7 support through telephone and site attendance.
• Nurture strong customer relationships by visiting clients regularly and organizing training sessions for clients or within the service team.

Leadership Opportunity

We are seeking an experienced and skilled leader to head our operations. As a key member of the management team, you will be responsible for ensuring the smooth day-to-day running of the club.

Key Responsibilities:

">
• Develop and implement operational strategies to drive business growth
">
• Lead and motivate a high-performing team to achieve excellent results
">
• Monitor and control costs to ensure efficiency and profitability
">

Requirements:

To succeed in this role, you will need:

">
• A proven track record of leadership experience in a fast-paced environment
">
• Excellent communication and interpersonal skills
">
• The ability to think strategically and make informed decisions
">
• Strong analytical and problem-solving skills
">
• Knowledge of financial management principles and practices
">

What We Offer:

As a valued member of our team, you can expect:

">
• A competitive salary package
">
• Opportunities for professional development and growth
">
• A dynamic and supportive work environment
">
• Recognition and rewards for outstanding performance
">

How to Apply:

If you are a motivated and ambitious individual looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.

Oversee daily operations and manage a team of professionals to ensure seamless day-to-day functioning.

Implement customer service standards that exceed expectations and drive customer satisfaction.

Manage inventory levels and coordinate supply orders to meet business needs.

Develop and implement sales strategies to achieve targets and boost overall sales performance.

Handle customer inquiries and resolve issues in a timely and professional manner.

As an Operation Manager, you will oversee daily operations and ensure seamless execution of tasks. This involves planning and scheduling manpower to guarantee quality service delivery.

• Manage daily operations to maintain efficiency and productivity.
• Develop operation plans in consultation with Heads of Departments (HODs) and customers to improve work procedures and enhance customer satisfaction.
• Implement safety measures for staff when executing cleaning tasks/operations to prioritize their well-being and that of customers.
• Monitor working hours to prevent overtime discrepancies and meet payroll requirements on time.
• Assist in negotiating terms, conditions, and pricing with customers to ensure accurate execution of their needs.

• Guarantee compliance with budget guidelines and communicate any deviations with explanations to stakeholders.
• Perform additional duties as assigned by the Director or HOD, demonstrating adaptability and a willingness to learn.