154 Operations Director jobs in Singapore

Operations Director

Singapore, Singapore Whale TV

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Job Description

Whale TV, we are the world's leading CTV OS provider and operator, our services cover more than 200 countries and regions. To help us continue growing, we're seeking an experienced director of operations to join a highly skilled team. The ideal candidate will have senior management experience in a dynamic setting. The role requires excellent international communication and collaboration skills, outstanding organizational and leadership skills, and an ability to develop innovative solutions that push boundaries. The director of operations will work closely with executives to strategize and develop long-term plans that usher in new levels of productivity and success for the company.

Objectives of this role and Responsibilities
  1. Responsible for the content operation of the smart TV system platform, ensuring content quality, building the overall content framework, increasing the proportion of high-quality content and distribution, and driving the improvement of key content performance indicators.
  2. Develop a year-round content plan based on major regional events and hotspots. Organize online and offline activities according to user demand scenarios, coordinate internal and external resources for execution, and develop activity strategies and marketing communication plans to collaborate with the marketing department and build regional influence.
  3. Collaborate with the content BD team to track TV content trends, plan official special topics and events, quickly respond to regional hotspots, and cooperate with content partners to promote high-quality content and amplify the effect.
  4. Develop product operation strategies based on data analysis, user needs, and competitor research to promote traffic growth, enhance user interaction, and improve retention.
  5. Work with the monetization team to increase advertising inventory through operational methods, explore and innovate new growth/profit/expansion opportunities.
  6. Utilize data analysis and operational methods to continuously improve and consolidate various operational data models.
  7. Collaborate with the product department to address user pain points from the user perspective, collect user feedback, and propose and drive product innovations.

This position will report to the COO.

Skills and qualifications
  1. Bachelor's Degree or above, with more than 5 years of experience in film, television, or application content operations preferred.
  2. Fluent in English with strong communication skills, international work experience preferred. Proficiency in Chinese and study abroad experience is a plus.
  3. Clear logical thinking with excellent data analysis skills, capable of using data to drive work upgrades and iterations. Candidates with strong data-driven capabilities are preferred.
  4. Passionate about television and film content; film enthusiasts are preferred.
  5. Strong communication and coordination abilities, high execution skills, self-driven, and able to work under pressure.

Whale TV is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

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Operations Director

Singapore, Singapore MYANMAR EDUWORK CONSULTANCY PTE. LTD.

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About MEC

Myanmar Eduwork Consultancy (MEC) UEN: 202525362G is a trusted consultancy firm helping Myanmar nationals pursue educational and migration opportunities in Singapore, Japan, and beyond. We provide end-to-end support for Permanent Residency applications, school placements, job preparation, and business digitization services.

Job Summary

The Operation Director plays a strategic and executional role in driving MEC’s business growth, digital presence, and cross-border partnerships. This position oversees business development, digital platform maintenance, sales conversion pipelines, and multi-party collaborations, ensuring operational excellence and service innovation across all MEC offerings.

Key Responsibilities Business Development & Sales

- Develop and implement strategic plans to grow MEC’s service offerings across markets.

- Drive lead generation, manage CRM pipelines, and ensure high conversion through end-to-end sales service.

- Identify and develop new service lines in response to market needs and industry trends.

Digital Channels & Marketing Operations

- Oversee creation, optimization, and maintenance of online platforms including MEC’s website, Atome integration, and other digital services.

- Manage and grow MEC’s presence across social media channels (Facebook, Instagram, TikTok, etc.).

- Collaborate with marketing teams/agencies to execute SEO/SEM campaigns and outreach strategies.

Vendor & Partnership Management

- Negotiate and maintain relationships with schools, agents, service providers, and strategic partners in Singapore and internationally (e.g., Japan, Thailand, Malaysia).

- Establish and nurture partnerships to expand MEC’s reach and service capabilities.

Operations & Public Relations Management

- Ensure operational workflows are smooth, scalable, and client-centric.

- Manage public relations activities, represent MEC in stakeholder discussions and regional events.

- Handle risk management, compliance, and process documentation in line with Singapore regulatory standards.

Requirements

- Bachelor's degree in Business Administration, Marketing, or related field.

- 5+ years of experience in operations, business development, digital marketing, or eCommerce, ideally in the education, migration, or consultancy industry.

- Strong understanding of digital platforms (WordPress, Shopify, Make, Ai tools, social media tools, payment gateways).

- Proven experience in partner/vendor management and contract negotiation.

- Excellent communication, leadership, and project management skills.

- Proficiency in Burmese in reading & writing is mandatory

- Proficiency in English or Japanese is a plus.

Preferred Traits

- Entrepreneurial mindset with ability to execute under minimal/no supervision.

- Cultural sensitivity and familiarity with regional (Myanmar, Singapore, Japan) market dynamics.

- Passion for education and migration services with a purpose-driven outlook.

Benefits

- Competitive salary + performance-based bonuses

- Flexible work arrangement options

- Opportunity to shape the growth of a high-impact consultancy

- Regional travel and networking exposure

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Operations Director

Singapore, Singapore Sun City Maintenance Pte Ltd

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Responsibilities:
  • Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
  • Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
  • Leads and manages the day to day operations
  • Translates company's strategic plans into defined operational plans
  • Defines Key Performance Indicators to monitor operational success against objectives
  • Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
  • Develops and manages budget planning to minimise operations expenditure
  • Stays up to date to technological changes within the industry
  • Develops leadership / coaching programs to increase operational effectiveness
  • Assists top management in setting goals that promote company growth
  • Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
  • Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
  • Works closely with other departments to promote efficient business optimization
  • Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
  • Provides budget and cost planning for new project implementation

Skills and Qualifications:

  1. Minimum Bachelor’s degree in any discipline
  2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
  3. Leadership skills, with steadfast resolve and personal integrity
  4. Strong organizational and strategic planning skills
  5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
  6. Strong problem-solving skills and driven to achieve results
  7. Strong decision making, planning and prioritization skills
  8. High motivated with passion to drive changes for the business operations
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Operations Director

$12000 Monthly SEALXPERT PRODUCTS PTE. LTD.

Posted 13 days ago

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Roles & Responsibilities

  • Organise operational policies and guidelines for the Company
  • Developing and executing new growth directives
  • Working with the Human Resources department to create job descriptions, hire competent personnel and oversee employee training programs
  • Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance
  • Managing budgets and working on forecasts for future Capital expenditures
  • Keeping track of the company’s revenue margins and conduct budget reviews to maximize profits
  • Liaising with Sales team and overseeing client support services
  • Managing procurement and resource allocation
  • Adopts a hands-on approach and is prepared for on-call 24/7

Requirements

  • Minimum Bachelor's Degree preferably in Mechanical or Chemical Engineering
  • Minimum 5 years’ experience in the Marine industry
  • Preferably with related experience in Maintenance, Repair & Overhaul (MRO) products
  • Preferably with related experience in Marine Medical Store requirements and regulations
  • Good communication skills
  • Able to handle stress and meet tight deadlines
  • Singaporeans & Spore PRs only
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Merchant Operations Director

Singapore, Singapore NEAR

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Job Description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, ultimately contributing to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, providing millions access to crypto trading and decentralized crypto applications (dApps). We are trusted by hundreds of large institutions seeking access to crypto markets. Our safety and reliability are backed by our Proof of Reserves. With multiple offices worldwide, we are united by core principles: We Before Me , Do the Right Thing , and Get Things Done . These values shape our culture, processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group committed to bringing blockchain value to users globally through products like OKX, OKX Wallet, and OKLink.

What You’ll Be Doing
  1. Develop and execute operational strategies to drive C2C/P2P business growth, aiming to become the market leader in market share and transaction volume.
  2. Build a comprehensive merchant quality management system and implement a tiered operational model tailored to different merchant profiles.
  3. Design and maintain monitoring mechanisms to detect fraudulent merchant patterns and enhance the business risk control framework. Collaborate with product and risk teams for system upgrades that balance growth and risk.
  4. Engage closely with merchants to identify pain points and operational needs; work cross-functionally with product teams to prioritize and launch merchant-centric features that improve usability and user experience.
  5. Maintain a data-driven mindset with industry awareness; analyze P2P market trends and generate strategic reports to guide product and business decisions.
  6. Target market: Chinese market
What We Look For In You
  1. Minimum 7 years of relevant experience. Fluency in listening, speaking, reading, and writing in Chinese is required due to business needs.
  2. Prior experience in Internet, FinTech, blockchain, or cryptocurrency industries is strongly preferred. Candidates with proven operational leadership in similar environments will be prioritized. Strong interpersonal skills are a plus.
  3. Self-motivated, business-driven, and hands-on; demonstrates initiative and commitment to growth, with the ability to drive projects independently.
  4. Excellent logical thinking and strategic planning skills; ability to analyze problems and deliver solutions. Effective communication and strong cross-functional coordination and execution skills.
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and education subsidies for growth and development
  • Various team-building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependents
  • Additional benefits to be shared during the process!

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Revenue Operations Director

Singapore, Singapore Emerson

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Job Description

Emerson Discrete Automation is seeking a highly strategic and execution-focused Director of Revenue Operations, Asia Pacific, to lead the development and execution of a unified revenue operations framework that accelerates growth, scales performance, and drives commercial excellence across Sales, Marketing, and Customer Success.

In this role you will lead the strategic development and execution of a unified revenue operations framework that accelerates growth, scales performance, and drives commercial excellence across sales, marketing, and customer success within Emerson Discrete Automation, Asia Pacific. This role is also accountable for building the operational backbone of commercial success—optimizing engagement processes, delivering consistent customer experiences, and enabling data-driven decisions across the region. By enhancing how we operate across the full customer lifecycle, the Director will ensure executional rigor and cross-functional alignment.

Reporting to the Vice President, Global Revenue Operations , the Director will translate strategic priorities into operational outcomes, partnering with senior collaborators to support long-term revenue and market performance.

Ready to make your mark and embark on an exciting journey with us? We can't wait to hear from you!

In This Role, Your Responsibilities Will Be:

Business Intelligence:

  • Drive growth and market expansion by identifying and prioritizing opportunities through robust analysis of internal performance data, customer engagement patterns, and market trends.
  • Assess the effectiveness of go-to-market models, using data to refine strategies and optimize execution.
  • Establish and supervise key performance indicators (critical metrics), providing actionable insights and regular updates to senior leadership, facilitating refinement of programs and strategies.

Process Optimization:

  • Champion the simplification and standardization of key commercial processes to improve efficiency, consistency, and the customer experience across all relevant functions. Ensure alignment with commercial excellence and operational scalability goals.

Channel Strategy & Segmentation:

  • Design and maintain data-driven channel segmentation models to support regional sales execution, customer coverage, and resource allocation.
  • Analyze partner performance, coverage gaps, and cost-to-serve to support decisions on direct vs. indirect motions and channel structure optimization.
  • Partner closely with Sales to validate segmentation models and support in-field execution, ensuring that channel strategy design and performance insights are tightly linked to commercial outcomes.

Customer Services & Digital Sales:

  • Provide direct leadership and strategic direction to the Customer Services and Digital Sales teams across the region.
  • Ensure consistent, high-quality customer interactions from order entry through post-sale support, reinforcing a magnificent customer experience.
  • Align inside sales activities with broader commercial objectives—supporting funnel development, account engagement, and sales efficiency.
  • Collaborate with global counterparts to standardize service models, share standard methodologies Apply, and continuously improve the customer journey.

Commercial Systems & Tools:

  • Drive adoption and optimization of CRM systems like Salesforce and business intelligence tools to boost efficiency, enable real-time performance tracking, and improve forecasting and funnel management.
  • Use enablement tools such as Seismic to empower commercial teams with intelligent automation and predictive insights.

Pricing Strategy:

  • Implement pricing strategies for the region, delivering data-driven insights on price sensitivity, competitive positioning, and customer value perception.
  • Support the implementation of discounting frameworks and value-based pricing initiatives.
  • Be responsible for pricing effectiveness and compliance across channels, identifying areas for improvement and representing the region in global pricing discussions.

Who You Are:

You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions. You readily distinguish between what’s relevant and what’s unimportant to make sense of sophisticated situations. You create competitive and breakthrough strategies that show a clear connection between vision and action. You facilitate an open dialogue with a wide variety of contributors and collaborators. You think about the whole system.

For This Role, You Will Need:

  • Bachelor’s degree in Business, Finance, Marketing, Engineering, or related field
  • Relevant years of progressive experience in Revenue Operations, Sales Operations, or associated subject areas, with confirmed leadership experience commensurate with the level of this position.
  • Strong expertise in driving operational alignment across Sales, Marketing, Customer Success, and Service organizations.
  • Solid understanding of sales processes, pricing techniques, channel oversight, and customer lifecycle management in industrial or technology-related sectors.
  • Highly analytical with strong data-driven decision-making capabilities.
  • Proficient in CRM systems (i.e. Salesforce), business intelligence tools, and revenue enablement platforms
  • Excellent communication, interpersonal, and influencing skills with the ability to work across all levels of a global matrixed organization.
  • Consistent record of driving process improvements and scalable operational models in sophisticated environments.
  • Strong change leadership skills with the ability to thrive in fast-paced, dynamic settings.

Preferred Qualifications That Set You Apart:

  • 5+ years of progressive experience in Revenue Operations, Sales Operations, or associated subject areas, with confirmed leadership experience.
  • MBA
  • Salesforce Expertise

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

About Us

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .

About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Industries Automation Machinery Manufacturing

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Finance Operations Director

Singapore, Singapore AGILYSYS SINGAPORE PTE. LTD.

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About Agilysys

Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premises guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate food service management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings, and its customer-centric service. During recent years, Agilysys has made major investments in R&D and has successfully modernized virtually all their longstanding trusted software solutions. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth, and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia- Pacific, Oceana, and India with global headquarters located in Alpharetta, GA.

About the Role

The Finance Operations Director will be a key regional finance leader responsible for ensuring the accuracy, integrity, and compliance of regional financial records, reporting, and operations for the organization. The role will involve financial oversight, business partnering, and integration activities as the company aligns its global finance function across regions. The position will work closely with key stakeholders in the USA on financial integration and take on leadership of the APAC finance team to serve as a finance business partner for the region.

As a key regional finance leader, the Finance Operations Director will oversee financial reporting, consolidation, compliance, and special projects to align financial operations across regions. The role requires a strong understanding of GAAP and IFRS principles, financial systems, internal controls, and reporting requirements. The ideal candidate will have extensive experience in financial management, analysis, and integration within a multinational environment.

The role will work closely with senior leadership and cross-functional teams to drive financial efficiency, standardization, and strategic decision-making. This position demands a strategic mindset, strong leadership capabilities, and a hands-on approach to operational finance.

Key Responsibilities

Financial Management & Reporting

  • Oversee the preparation of accurate and timely financial statements, including income statements, balance sheets, and cash flow statements.
  • Ensure compliance with Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS), and other relevant accounting standards such as local governmental reporting requirements.
  • Manage the month-end and year-end close processes to ensure accurate and timely financial reporting.
  • Consolidate financial data from multiple business units or subsidiaries to present a comprehensive view of the organization’s regional financial position.
  • Ensure the accuracy and integrity of financial data through regular adherence to financial controls, audits and validations.
  • Analyze financial statements and reports to identify trends, variances, and key performance indicators, providing insights and recommendations to senior management.
  • Prepare reports for internal management, external stakeholders, regulatory bodies, investors, and auditors.

Financial Compliance & Controls

  • Develop, implement, and maintain strong internal controls to safeguard company assets and monitor the effectiveness of control systems.
  • Ensure compliance with tax regulations, financial reporting requirements, and other statutory obligations across different jurisdictions.
  • Coordinate and manage financial audits with external auditors, ensuring compliance with corporate governance and regulatory requirements.
  • Identify opportunities to streamline and improve financial reporting processes.
  • Ensure financial reports comply with relevant accounting principles and reporting requirements.

Business Partnering & Regional Leadership

  • Act as the primary finance business partner to the APAC Managing Director and management of the APAC finance team, supporting financial planning, forecasting, and decision-making.
  • Provide financial insights and recommendations to the regional leadership team, helping to drive strategic decision-making.
  • Collaborate with business units to monitor budget performance and provide recommendations for adjustments.
  • Drive alignment between global and regional financial processes, creating efficiencies and ensuring consistency in financial reporting and compliance.
  • Maintain up-to-date knowledge of financial laws, tax regulations, and compliance requirements across key APAC countries.
  • Communicate relevant APAC financial laws and regulatory requirements effectively to the USA finance leadership team, ensuring alignment in financial strategy and risk management.

Integration & Special Projects

  • Lead finance integration efforts, aligning processes, systems, and reporting structures.
  • Work closely with the corporate finance team in the USA during the initial integration phase, ensuring smooth financial transitions.
  • Oversee the selection, implementation, and maintenance of financial software and systems that support efficient financial operations.
  • Support global transformation initiatives related to finance, including automation, standardization, and process improvement.
  • Manage cash flow, ensuring adequate liquidity and efficient allocation of resources.
  • Other duties as required.
What We're Looking For

Qualifications & Experience:

  • Bachelor's or Master's degree (or international equivalent) in Finance, Accounting, or a related field.
  • Minimum 10+ years of relevant experience in financial reporting, consolidation, compliance, and financial analysis within a multinational environment.
  • Strong technical accounting knowledge, including GAAP and IFRS compliance.
  • Proven experience in leading finance teams, business partnering, and managing financial operations in multiple regions.
  • Experience in finance integration across regions and process harmonization.
  • Strong analytical skills with the ability to interpret financial data and provide strategic insights.
  • Excellent leadership, communication, and stakeholder management skills and strong ability to build relationships across an organization.
  • Proficiency in financial software and ERP systems.
  • Ability to work in a dynamic, fast-paced environment with a hands-on approach.
  • Bi / Multi-lingual would be an advantage.

Additional Information:

  • This role will report to senior finance leadership and the Managing Director Agilysys APAC and will play a critical role in the alignment of financial operations between the USA and APAC regions.
  • The role involves significant collaboration across different business units and regions, requiring a high level of adaptability and problem-solving skills.
  • The successful candidate will be expected to provide thought leadership in finance integration and contribute to the overall success of the organization’s financial strategy.
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Operations Director (Singapore)

Singapore, Singapore Mise En Place Talent

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Join to apply for the Operations Director (Singapore) role at Mise En Place Talent .

Our partner is a leading chef & restaurateur with a collection of award-winning restaurants. Having achieved and retained multiple Michelin stars for many years whilst steadily growing a dedicated following of both restaurant talent and guests, he has become synonymous with culinary excellence and exceptional hospitality.

We are delighted to introduce a once-in-a-blue-moon chance to join this stellar team of restaurant mavericks. We are seeking a remarkable Operations Director to lead two highly regarded restaurants while driving the growth and development of the group as it continues to expand.

What we're after:

  • Extraordinary fine dining experience leading high-calibre teams in 2- to 3- Michelin star & World's 50 Best restaurants,
  • A concrete track record of operational and business success,
  • Excellent interpersonal skills with ability to collaborate closely, delegate, and motivate type-A personalities and subject matter experts in a variety of functions,
  • A genuinely hospitable and warm approach to people, with a natural ability to build long-term relationships while positively influencing others to achieve team success;
  • A sharp mind for financials and an eye for detail and opportunity areas,
  • A relentless drive for excellence and the determination to uphold and set consistently high standards.

What's on the table:

  • The opportunity to lead a world-class group of restaurants alongside a visionary Chef & Restaurateur
  • The chance to grow and develop high-calibre teams, with overseas expansion in the future
  • An environment that embraces innovative and rewards excellence and dedication
  • A competitive salary package that includes profit-sharing and bonus
  • Full visa sponsorship + relocation assistance
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Other
Industries
  • Restaurants

This job is active and available.

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Clinical Operations Director

Singapore, Singapore Abbott Laboratories

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Job Summary :We are seeking an experienced Clinical Director to lead and oversee clinical operations within our medical device company. The ideal candidate will have a strong background in clinical research, regulatory affairs, and healthcare management, with a focus on medical devices.

Key Responsibilities:

  • Lead and manage the clinical operations team to ensure the successful execution of clinical trials and studies.

  • Responsible for Studies and Regulations in many countries including Japan, China, Hong Kong, Taiwan, Singapore, Australia, South Korea, and India.

  • Develop and implement clinical strategies to support product development and regulatory submissions.

  • Ensure compliance with regulatory requirements and industry standards for clinical research.

  • Collaborate with cross-functional teams, including R&D, regulatory affairs, and marketing, to drive clinical initiatives.

  • Monitor and evaluate clinical performance metrics to ensure the achievement of organizational goals.

  • Manage budgets, resources, and staffing to optimize operational efficiency.

  • Provide leadership and mentorship to clinical staff, fostering a culture of excellence and innovation.

  • Drive continuous improvement initiatives to enhance clinical processes and outcomes.

Qualifications:

  • Bachelor's degree in Clinical Research, Healthcare Management, or a related field (Master's degree preferred).

  • Minimum of 10 years of experience in clinical operations or healthcare management, with a focus on medical devices.

  • Proven track record of leadership and team management in a clinical setting.

  • Strong understanding of regulatory requirements and compliance in the medical device industry.

  • Excellent communication, organizational, and problem-solving skills.

  • Ability to work collaboratively with diverse teams and stakeholders.

  • Proficiency in clinical research software and tools.

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Operations Director, APAC

Singapore, Singapore Wingstop Restaurants Inc.

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Join to apply for the Operations Director, APAC role at Wingstop Restaurants Inc.

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Join to apply for the Operations Director, APAC role at Wingstop Restaurants Inc.

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ROLE PROFILE: OPERATIONS DIRECTOR, APAC
WINGSTOP RESTAURANTS, INC.


ROLE PROFILE OVERVIEW


ROLE LOCATION

Singapore

TEAM

APAC

REPORTS TO TITLE

VP & Managing Director, APAC

ROLE PROFILE DESCRIPTION


ð FULL-TIME

ð PART-TIME

40+

HOURS PER WEEK
ð CONTRACTOR
ð INTERN
ð EXEMPT
ð NON-EXEMPT

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission To Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way, of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.


YOUR IMPACT
The Operations Director will be instrumental in turbo charging Wingstop’s next phase of growth on our journey achieve Global Flavor Domination. A key decision maker, defining, shaping and executing the growth path for the APAC region as we strive towards the international mission of growing 10X.

The ops director will own and build the Operations agenda for the region with consideration for existing markets (SG, IDN, KOR) and upcoming new markets. This is a hands-on leadership role immersed in the business.

Key areas of focus for this role will include: best-in-class operational excellence, driving both consumer and employee experience.

successful restaurant growth in existing markets, exceeding development targets, best in class new market entry, optimizing store design, new market entry, equipment innovation & cost optimization driving value to our Brand Partners (via franchisee network). You should be focused on increasing profitability whilst building out our fast casual brand. A great candidate for this role will have deep operational expertise with strong influencing skills and a passion for developing people. Commercially astute with strategic horse-power

You will not only provide deep operations and commercial business support but also make sure we meet or exceed revenue and operations targets.

You will have a global mindset and must be a collaborative and energetic relationship builder with a strategic mindset but a passion for detail and execution.

Accountable for the operational performance

In essence, you will play a critical role defining and driving the business and brand expansion of Wingstop across the APAC region.

The individual should preferably be proficient in both English and other common languages spoke in the APAC region.


WHAT YOU’LL DO

- Build a culture of Ops Excellence; ensuring best in class consumer and employee experiences. Driving Ops efficiencies and food safety standards.


- Develop and implement plans to grow market share and increase revenues and profitability in a sustainable manner.


- Lead and inspire the regional operations team. Provide enriching development opportunities for the team allowing the business to exceed its goals and the individual to grow.


- Develop, lead, and provide expertise to the full network of restaurants, in the areas of operations, compliance, brand management, training, sourcing, and franchising. Work with other parts of the business / stakeholders to deliver new product development, and culinary and business insights.


- Create simplicity from complexity; remove blocks and barriers from the organization. Oversee the development (and constant evolution) of standards and tools that are executed in the region. Set appropriate metrics and measure and communicate results.


- Deep dive into all operational metrics and identify business opportunities.


- Manage a wide range of regional issues with our Brand Partners identifying the root causes and finding creative solutions.


- Ensure hugely impactful and successful New Market Openings within the region and across the international business. Collective success is fundamental to Wingstop’s growth plans.


- Become a key thought partner to the MD and role model for the rest of the APAC team.


WHO YOU ARE

HUMBLE: You feel there is always opportunity to further your personal and professional growth. You love working and learning from others and are open minded to all views.

HUNGRY: You have a fire in you to keep pursuing excellence, particularly in a fast-paced, dynamic environment. You have at least 10 years deep operational experience across fast growing international food and beverages business.

SMART: You have a high degree of emotional intelligence and a thirst for knowledge. You have the aptitude to work both independently and collaboratively, the talent to apply sound, strategic thinking and analysis to address a variety of business circumstances, and the capability to produce high-quality, detail-oriented work within a fast-paced environment.

SERVICE-MINDED: You consider others at every turn by exercising your responsibilities in an energetic, proactive and organized way. You are able to engage with a raft of different cultures and personalities across multiple businesses.

ENTREPRENEURIAL: You work with an owner’s mentality when collaborating cross-functionally as you manage multiple concurrent projects from inception through execution.

A DAY IN THE LIFE

So, what does ‘all in a day’s work’ look like to a Wing Expert in this role? Your day could shape up somewhat like this:

- Frequent use of a computer and other technology essential to the successful completion of your everyday role responsibilities, often in a seated position.


- Frequent use of mental energy while gathering, documenting, analyzing, and communicating information with cross-functional colleagues, vendors, and extended Wingstop team.


- Routine need to shift priorities among simultaneous projects. Multi-tasking capability to drive projects whilst supporting Brand Partners, visiting international markets and liaising with the GSC (Global Support Centre) in Dallas.


- High level of international travel predominantly across the APAC region.



Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Restaurants

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Kallang, Central Singapore Community Development Council, Singapore 8 hours ago

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