3 Store Operations jobs in Singapore
Store Operations Manager
Posted 8 days ago
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Job Description
Primary Responsibility
As the Store Operations Manager, you will oversee the full spectrum of store operations — from inventory and systems to team performance and customer experience. Acting as the overall store lead, you will drive business results, deliver operational excellence, and lead a high-performing team that reflects On’s spirit of innovation, energy, and service.
Areas of Responsibilities
Business Performance & Leadership
- Work closely with the corporate office team to drive sales, monitor KPIs, and deliver on-store performance targets.
- Analyse customer trends, traffic, and sales to optimise store layout, staffing, and product focus.
- Lead by example to ensure consistent delivery of premium customer service standards.
Operations Management
- Ensure smooth daily operations, including inventory control, stockroom management, POS accuracy, and shrinkage control.
- Maintain data integrity across backend systems (inventory, sales, reporting), resolving discrepancies promptly.
- Implement SOPs, workflows, and compliance standards to support operational excellence.
Team Development
- Lead and develop the in-store team, including training, performance feedback, and scheduling.
- Foster a positive store culture that supports continuous learning, accountability, and teamwork.
- Act as the main point of contact for all team-related matters, including attendance, leave, and morale.
Customer Experience & Activations
- Oversee the customer journey, ensuring a visually compelling and seamless shopping experience.
- Support the execution of in-store events, new product launches, and marketing campaigns.
- Handle escalated service issues and coach the team in real-time.
Store Maintenance & Vendor Coordination
- Manage store upkeep, cleanliness, repairs, and coordinate with external vendors when necessary.
- Ensure adherence to health, safety, and government regulations at all times.
Perform any other duties as assigned by Management to support store operations and business needs.
Retail Assistant [Customer Service | Store Operations | Full-Time] – EH03
Posted 15 days ago
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Job Description
Retail Assistant
Location: Changi Airport x1
- Working days - 6 days
- Operation hours: 6am - 12am (shift to be discuss )
- For 6am Opening shift / and 12am closing shift would have door to door transport provided
- Basic Salary: SGD 2,200 - SGD 2,400 + Commission
Job Responsibilities
- Provide customers with product information, demonstrate and explain product features.
- Guide customers to assist them making purchasing decisions.
- Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
- Ensure the overall cleanliness and maintenance of the store.
- Handle refunds and exchanges and associated paperwork.
- Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
- Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
- Put up store and window displays for products on promotion.
- Ensure that any discrepancies are communicated to your Reporting Manager immediately.
- Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
- Any duties as delegated by your Reporting Manager.
- To maintain and follow all procedures as prescribed by the SOP of the Company from time to time
Interested personnel kindly contact WhatsApp: 85630028 (Ethan)
Han Meng Zhuo | Reg No: R25138931
The Supreme HR Advisory Pte Ltd | EA No: 14C7279
Team Leader, Merchandising Operations (Store Setup Team)
Posted 3 days ago
Job Viewed
Job Description
About Us
Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 124 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.
With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.
Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.
Our Tagline - Create Possibilities Everyday.
Are you ready to explore new possibilities and be part of something exciting? At DFI, your work creates real impact, driving innovation across Asia and touching millions of people. Every day brings fresh opportunities to learn, grow, and create the future.
At DFI, we’re committed to your growth in a fast-evolving world. Whether you’re exploring new roles, diving into different areas of our business, or even aiming to lead your own store, the path is open to you. Your journey with us is full of possibilities.
Job Purpose
The Lead, Set up Operations, is responsible for driving seamless execution of store merchandising during renovation, opening and closure activities for Guardian SG. This role acts as the central coordinator between multiple internal stakeholders—Commercial, Marketing, Space Planning, Project, Design, Supply Chain, Distribution Centre, Central Operations, and Area Managers, and leading a team of merchandiser —to ensure timely, accurate, and aligned merchandising rollouts.
Key Responsibilities
Project Coordination & Planning
1. Lead end-to-end planning and execution of store merchandising activities including store renovation, opening, closures, refurbishments, launches, and seasonal campaigns.
2. Collaborate with Space and Design teams to understand and incorporate store layouts and fixture requirements.
3. Work with the Project and Central Ops teams and Area Manager to ensure alignment on timelines and execution readiness.
4. Plan the schedule of the team
Stakeholder Management
1. Serve as the key liaison across cross-functional teams to coordinate merchandising timelines, store readiness, and resource allocation.
2. Align with the Commercial team to ensure product placement, stock availability, and planogram accuracy.
3. Partner with Marketing for the timely delivery and installation of POSM and campaign materials.
Operational Execution
1. Coordinate with Distribution Centre and Supply Chain to ensure stock deliveries align with merchandising timelines.
2. Monitor and troubleshoot any last-minute operational issues to minimize store downtime.
3. Support Area Managers and mechanising teams with clear merchandising briefs and execution plans.
Process & Performance Improvement
1. Identify gaps in coordination, communication, and planning; implement process improvements to drive execution efficiency.
2. Maintain post-mortem documentation and reporting for each rollout for learning and future improvements.
Requirements
1. Minimum diploma or degree in Business, Retail Management, or related field.
2. At least 5 years of experience in retail merchandising operations or cross-functional project coordination.
3. Strong stakeholder management and communication skills.
4. Organized, hands-on, and capable of managing multiple projects with tight deadlines.
5. Working knowledge of store operations, supply chain, and marketing execution preferred.
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