3,103 Front Desk Clerk jobs in Singapore

Client:

Country Club: Private recreational club offers a serene seaside environment with a range of leisure and dining facilities. It caters to both individual and family memberships, providing amenities such as swimming pools, sports courts, function rooms, and F&B outlets. The club is known for its tranquil setting, community-oriented atmosphere, and long-standing heritage as a social and recreational hub for its members.

Role Overview:

We are looking for a friendly and professional Customer Service Executive to be the first point of contact for our members and guests, providing exceptional service at the front desk and ensuring smooth day-to-day operations, including handling membership-related matters.

• Greet and assist members and guests upon arrival with a warm and professional demeanor.
• Handle phone calls, emails, and walk-in inquiries promptly and courteously.
• Manage reservations and bookings for club facilities and amenities.
• Process payments and issue receipts for bookings, membership fees, and other charges.
• Assist in membership administration, including new sign-ups, renewals, cancellations, and updating of member records.
• Respond to membership-related enquiries and provide accurate information about membership tiers, benefits, and entitlements.
• Maintain an organized filing system for membership applications and documentation.
• Support marketing initiatives to promote club membership and services.
• Maintain a tidy and welcoming front desk area, ensuring it reflects the standards of the club.
• Work closely with other departments to ensure seamless service delivery to members.

• Prior experience in customer service, front desk, or hospitality roles is an advantage.
• Excellent communication and interpersonal skills, with a strong customer-focused attitude.
• Proficiency in Microsoft Office applications and basic administrative systems.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
• Team player with a positive attitude and strong sense of responsibility.

Client:

Country Club: Private recreational club offers a serene seaside environment with a range of leisure and dining facilities. It caters to both individual and family memberships, providing amenities such as swimming pools, sports courts, function rooms, and F&B outlets. The club is known for its tranquil setting, community-oriented atmosphere, and long-standing heritage as a social and recreational hub for its members.

Role Overview:

We are looking for a friendly and professional Customer Service Executive to be the first point of contact for our members and guests, providing exceptional service at the front desk and ensuring smooth day-to-day operations, including handling membership-related matters.

• Greet and assist members and guests upon arrival with a warm and professional demeanor.
• Handle phone calls, emails, and walk-in inquiries promptly and courteously.
• Manage reservations and bookings for club facilities and amenities.
• Process payments and issue receipts for bookings, membership fees, and other charges.
• Assist in membership administration, including new sign-ups, renewals, cancellations, and updating of member records.
• Respond to membership-related enquiries and provide accurate information about membership tiers, benefits, and entitlements.
• Maintain an organized filing system for membership applications and documentation.
• Support marketing initiatives to promote club membership and services.
• Maintain a tidy and welcoming front desk area, ensuring it reflects the standards of the club.
• Work closely with other departments to ensure seamless service delivery to members.

• Prior experience in customer service, front desk, or hospitality roles is an advantage.
• Excellent communication and interpersonal skills, with a strong customer-focused attitude.
• Proficiency in Microsoft Office applications and basic administrative systems.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
• Team player with a positive attitude and strong sense of responsibility.

• Time and Work Location - 9.30am to 7pm at Depot Road
• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.

• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
  To participate in digitisation exercises, organising files and documents as necessary

• Track record for excellent Customer Service

• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

• Time and Work Location - 9.30am to 7pm at Depot Road
• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

This is a client facing role where you will be responsible for managing the front desk and providing administrative support. As part of this team, you will work closely with parents, children, and other staff members to ensure a seamless operation.

The key responsibilities of this position include:

• Daily engagement with Parents and Students
• Daily connection with Parents during Student drop off and pick up
• Prepare financial reports and centre data (e.g. petty cash, daily collections, centre enrolment report)
• Prepare monthly forms such as teachers and students' attendance form, sign in/out forms, school bus attendance forms
• Conduct daily health checks on the children upon arrival when necessary
• Assist parents in purchasing merchandise such as uniforms, caps, books
• Administrative tasks including sales, collection of fees, and upkeep of centre premises
• Conduct stock-taking and restocking of supplies such as merchandise and stationery
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Handle other ad-hoc duties as assigned

To succeed in this role, you must possess excellent customer service skills, be friendly and cheerful, with good communication and interpersonal skills. You should also be proficient in MS Office (Word, Excel, PowerPoint), meticulous, organised, and able to multi-task.

Key Skills:

• Able To Multitask
• Troubleshooting
• Microsoft Office
• Microsoft Excel
• Administrative Work
• Interpersonal Skills
• Customer Relationships
• Administration
• Data Entry
• MS Office
• PowerPoint
• Administrative Support
• Excel
• Team Player
• Customer Service

We are committed to providing a safe and supportive environment for our children and staff. If you have a passion for delivering exceptional customer service and working in a dynamic team, we encourage you to apply for this exciting opportunity.

Job Overview:

We are seeking a skilled and dedicated Front Desk Customer Service Professional to join our team.

The ideal candidate will be responsible for delivering exceptional customer service, ensuring seamless interactions with visitors, and providing support in various administrative tasks.

Key Responsibilities:

• Receive and welcome visitors with a professional demeanor
• Register and enroll visitors efficiently and accurately
• Provide efficient queue management and crowd control as needed
• Maintain accurate and updated visitor records
• Manage keys and perform daily accounting tasks
• Respond to public enquiries and requests appropriately
• Monitor attendance and prepare reports as necessary
• Adhere to SOPs, policies, and guidelines
• Flexibility to adapt to changing roster needs

Requirements:

• Minimum O level qualification
• Demonstrated track record of excellent customer service
• Able to learn quickly and adapt to changes
• Good interpersonal and communication skills
• Strong command of English (written and spoken)
• Basic IT knowledge and familiarity with common software
• WSQ certification in customer service is an asset

Benefits:

• 2 years contract renewable based on performance and headcount availability
• Monday to Friday working hours: 9.30am to 7pm

Contact Information:

Front Desk

Location: Beach Rd, Singapore

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am ( Night shift only 1 month 1-2 times )

Salary : $ 2,000 - $ 2,500

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

To expedite the process interested candidates may contact me with your resume via:

Whatsapp: (Alvin)

Alvin Chua Ming Jing:R

The Supreme HR Advisory Pte Ltd: 14C7279

Success Human Resource Centre Pte Ltd – Bukit Merah.
To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.
The individual is responsible for providing consistent and excellent quality services to visitors, including VIP visitors, and for achieving service standards for frontline customer services.
Key Responsibilities
Receive and welcome visitors with a polite and cheerful disposition.
Register and enroll visitors using facial recognition efficiently and accurately.
Provide efficient queue management and crowd control where needed.
Protect and maintain accurate and updated visitor records according to PDPA requirements.
Key management, including issuing, returning and accounting for all keys on a daily basis.
Be able to multitask and work fast.
Respond and explain public enquiries and requests appropriately according to guidelines and policies.
Monitor attendance and prepare reports as needed.
Comply and adhere to SOPs, policies, guidelines and processes.
Show flexibility to change roster when needed.
Manage records, documents and files in support of required activities for pre-enlistment, including organising and updating records, scanning and uploading documents to system.
Participate in digitisation exercises, organising files and documents as necessary.
Job Details
Period:
2‐year contract (renewable based on performance and headcount availability)
Location:
Depot Road
Working hours:
Mon – Fri; 9:30 am to 7:00 pm
Qualifications
Track record for excellent customer service.
Able to learn quickly and adapt to changes.
Good interpersonal and communication skills.
Good command of English (written and spoken).
IT savvy and familiar with common software.
WSQ certification in customer service is an advantage.
How to Apply
Interested applicants, please email your detailed resume (MS Word format preferred) to:
***@successhrc.com.sg
(Registration no: R ).
Ensure that the email attachment is no larger than 1 MB.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
#J-18808-Ljbffr

Position Overview

We are seeking a customer-oriented and professional Retail Associate / Front Desk Officer to be the first point of contact for customers. The role involves managing customer enquiries, handling transactions, resolving issues, and ensuring a positive customer experience at all times.

• Greet and assist customers in a friendly and professional manner.
• Handle walk-in enquiries, complaints, and requests, ensuring quick and effective resolution.
• Process sales transactions, billing, payments, or check-ins/check-outs accurately.
• Maintain up-to-date knowledge of products, services, and promotions to support customer queries.
• Record and escalate customer issues to the relevant department when necessary.
• Manage phone calls, emails, or system-based enquiries where required.
• Ensure the reception/front desk area or retail floor is well-organized, tidy, and welcoming.
• Support daily operational tasks such as inventory checks, paperwork, or scheduling.

• Prior experience in customer service, retail, or call centre roles preferred.
• Strong communication skills (verbal and written) and the ability to stay composed under pressure.
• Good problem-solving ability with a customer-first mindset.
• Proficiency in basic computer systems (POS, CRM, or MS Office).
• Ability to work in shifts, weekends, and public holidays if required.
• Minimum Diploma or equivalent; higher qualifications welcome.

• Excellent interpersonal and conflict-resolution skills.
• Professional, approachable, and reliable demeanor.
• Fast learner with the ability to adapt to different customer needs.
• Team player who contributes to a positive work environment.