142 Hotel Management jobs in Singapore
Hotel F&B Management Trainee
Posted today
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Job Description
Position: Hotel F&B Management Trainee
Work Week & Shift: 6 days
Location: Central Singapore
Job Responsibilities:
- Assist the Outlet Manager in managing and ensuring smooth daily restaurant operations.
- Attend to customers' needs, complaints, feedback, and enquiries.
- Responsible for daily restaurant-related reports.
- Ensure service standards and processes are well-maintained and adhered to during operation hours.
- Handle and multitask to complete multiple orders or switch between different types of events.
- Perform cashiering duties, including daily opening and closing.
- Responsible for banquet setup and the cleanliness of the function rooms.
- Assist in training, coaching, and mentoring new colleagues.
- Any other ad-hoc duties and responsibilities assigned.
Requirements:
- Possesses strong interpersonal and communication skills.
- Good team player and able to work independently.
- Passionate about serving and being in the F&B industry.
- Strong management skills with the ability to lead a team.
- Able to commit on weekends and Public Holidays.
Salary range for all: $2800 – $3000
Perks:
- Annual Wage Supplement (AWS)
- Yearly Performance Bonus
- Dental Benefits
Leadership
Quality Control
Restaurants
Interpersonal Skills
Operations Management
Compliance
Cashiering
Team Player
Customer Service
Hospitality
Hotel F&B Management Trainee
Posted 2 days ago
Job Viewed
Job Description
Position: Hotel F&B Management Trainee
Work Week & Shift: 6 days
Location: Central Singapore
Job Responsibilities:
- Assist the Outlet Manager in managing and ensuring smooth daily restaurant operations.
- Attend to customers’ needs, complaints, feedback, and enquiries.
- Responsible for daily restaurant-related reports.
- Ensure service standards and processes are well-maintained and adhered to during operation hours.
- Handle and multitask to complete multiple orders or switch between different types of events.
- Perform cashiering duties, including daily opening and closing.
- Responsible for banquet setup and the cleanliness of the function rooms.
- Assist in training, coaching, and mentoring new colleagues.
- Any other ad-hoc duties and responsibilities assigned.
Requirements:
- Possesses strong interpersonal and communication skills.
- Good team player and able to work independently.
- Passionate about serving and being in the F&B industry.
- Strong management skills with the ability to lead a team.
- Able to commit on weekends and Public Holidays.
Salary range for all: $2800 – $3000
Perks:
- Annual Wage Supplement (AWS)
- Yearly Performance Bonus
- Dental Benefits
School of Hospitality - Lecturer (Hotel & Leisure Management - Front Office)
Posted today
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School of Hospitality - Lecturer (Hotel & Leisure Management – Front Office)
We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles.
This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent.
Job Requirements
Qualifications & Experience
A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues.
Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS).
Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
Prior experience conducting training or mentoring in a hospitality setting is an advantage.
Teaching & Professional Skills
Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules.
Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations).
A collaborative and professional approach to working with academic teams and industry partners.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Education and Training
Industries
Higher Education
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School of Hospitality - Lecturer (Hotel & Leisure Management - Food & Beverage)
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School of Hospitality - Lecturer (Hotel & Leisure Management – Food & Beverage)
Join to apply for the
School of Hospitality - Lecturer (Hotel & Leisure Management – Food & Beverage)
role at
Republic Polytechnic
(What the role is)
School of Hospitality - Lecturer (Hotel & Leisure Management – Food & Beverage Operations)
(What you will be working on)
We are seeking a dedicated and service-oriented Lecturer to join our School of Hospitality, with a focus on delivering practical and industry-relevant training in Food & Beverage (F&B) Operations. This role is ideal for hospitality professionals with strong hands-on experience in restaurant, bar, or banquet operations who are passionate about developing the next generation of F&B talent.
(What we are looking for)
Qualifications & Experience
A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
At least 5 to 8 years of industry experience in Food & Beverage Operations (e.g., restaurant, banqueting, bar, or café management) within hotels, resorts, or hospitality venues.
Strong knowledge of front-of-house operations, service standards, and F&B systems (e.g. POS, inventory, reservations).
Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
Prior experience conducting training or mentoring in a hospitality setting is an advantage.
Teaching & Professional Skills
Ability to deliver lessons in areas such as F&B Service or other service-centric modules.
Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, POS software simulations).
A collaborative and professional approach to working with academic teams and industry partners.
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Education and Training
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Analyst, Revenue Management Hotel Openings - Asia Pacific (12 months' contract)
Posted 6 days ago
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Job Description
**HOW YOU WILL MAKE AN IMPACT**
Your role is important, and below are some of the fundamental job duties that make your work unique.
+ Support the Regional Director of Revenue Management Hotel Opening and ensure all revenue management steps are complete for the opening/converting of our hotels
+ Prepare and participate in pre-conversion/opening meetings
+ Facilitate communication between the Hilton corporate teams, Brands, hotel personnel and Revenue Management Analysis Support on the development of room types, rate structure, negotiated rates, packages and promotions, 3rd party distribution channels and core pricing for all corporate marketing programs
+ Support the build of required revenue management systems adhering to specific processes and timelines
+ Work with the hotel team to establish initial inventory, continuous and agile pricing and serve as a subject matter expert for Hilton Worldwide revenue management strategies, reports and systems
+ Ensure all revenue management systems are built and configured appropriately by liaising with relevant contacts in BPS, IT, GDM, Reg CDs and other corporate Revenue teams, including but not limited to, hotel rate binders, OnQ R&I, Salesforce HOTT, Content Management, Price Position, OnQ RM/GRO, STR Global, and other reports
+ Ensure all relevant hotel team members have access to required systems, tools and reports and that applicable systems and commercial training are shared
+ Learn and understand the brand cultures, standards and strategies
+ Participate in Brand as well as owned/managed and Franchise Revenue Management team initiatives
+ Engage in other revenue management projects or initiatives as required
+ Proactively review and analyze rate and inventory management and strategy effectiveness for own openings/conversions
+ Maintain new hotel checklists
+ Work with and support RMHO Directors, hotel teams, Brands and corporate team members to ensure the effective delivery of the hotel transition plan
+ Coordinate activities to ensure all required training is completed by team members
+ Provide directions to hotel team members and establish work priorities to achieve the objectives of the transition plan
+ Ensure new hotel team members understand and work to current revenue management standards and policies
+ Effectively use CRS, GDS, OnQ RMS/GRO and other key database tools to determine/implement/monitor accurate selling strategies and make recommendations to maximize revenue opportunities
+ Train hotel team members on selling strategies, key areas of revenue management and procedures, standards and principles
+ Work with Global Database Management to establish best practices and communicate changing requirements for the hotel opening rate binders
+ Work with brands to ensure global alignment in the pre-opening process
+ Install Hilton Revenue Management System - GRO
+ Utilize BCT (Brands Conversion Tool) for conversion Hotels to transfer existing on-books reservations
**WHY YOU'LL BE A GREAT FIT**
You have these minimum qualifications:
+ 2 years of experience in a revenue management role within the hospitality industry
+ Fluent verbal and written communication skills in English
+ Excellent organizational skills with strong multi-tasking ability to simultaneously handle numerous projects
+ Ability to direct collaboration among cross-functional teams including external resources
+ Able to work independently, lead by example to resolve conflicts, introduce change and ensure collaboration among others
+ Possess the highest standards of ethical behavior and absolute discretion with sensitive information
+ Ability to work well under tight datelines, pressure
+ Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems
+ Ability to quickly understand different markets in assigned areas and key criteria to implement successful strategies contributing to the financial success of the hotels
+ Knowledge of business mathematics (weighted averages, percentages) and advanced spreadsheets (Excel)
+ Strong experience or adaptable training in the use of automated systems, personal computers and software programs
+ Adaptable to minimal travel and schedule changes
+ Proficiency with Standard Microsoft Office tools
It would be useful if you have:
+ Hilton Worldwide hotel revenue management experience
+ Knowledge of hotel business and franchise support
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands ( . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog ( and Instagram ( to learn more about what it's like to be on Team Hilton!
**Job:** _Revenue Management_
**Title:** _Analyst, Revenue Management Hotel Openings - Asia Pacific (12 months' contract)_
**Location:** _null_
**Requisition ID:** _APA014R3_
**EOE/AA/Disabled/Veterans**
Guest Services
Posted today
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Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Essential Job Functions:
Maintain knowledge of:
Scheduled daily activities
Daily arrivals and departures
Features and services provided by the hotel
Hours of operation for each outlet
Assist guests and visitors in and out of their vehicles.
Greet arriving guests / visitors and bid fond farewell to departing guests / visitors.
Communicate parking procedures to guests / visitors.
Assist guests with loading and unloading luggage in and out of their vehicles.
Provide legible claim tickets to guests for their luggage.
Assure safety and security of all guests' luggage.
Open hotel / car doors for guests / visitors.
Transport guests luggage from the hotel driveway to the designated Bell area.
Provide guests with directions to Front Desk check-in area.
Relay accurate directions to guests / visitors on inquiries regarding destinations within the local area.
Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
Secure taxis / transportation for guests / visitors.
Monitor and direct traffic activity of taxis, limousines, hotel / restaurant guests' vehicles, ensuring a smooth and efficient flow.
Ensure that driveway is kept clear; that vehicles are not parked or left standing in illegal spaces.
Transport guest luggage from the point of arrival at the hotel to their assigned room.
Transport guest luggage from current room to reassigned room for room changes.
Transport guest luggage from their room to the point of departure from the hotel.
Assist in locating guest's lost luggage.
Correctly tag, store and retrieve luggage from storage room.
Identify and explain hotel facilities and features to guests while escorting them to their room if required.
Place guest luggage on luggage rack inside room.
Relay accurate directions to guests on inquiries of transportation within the local area.
Maintain accurate log record of guest calls for Bell Person assistance.
Answer Bell Desk telephone within 3 rings using correct greeting and telephone etiquette.
Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
Remain in assigned post position, maintaining correct stance.
Deliver items to guest rooms promptly to include:
messages
- mail, faxes
- packages
- flowers
- sundry items requested by guest
- gift items
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Services Officer
Posted 6 days ago
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**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard by Marriott Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Guest Services Agent
Posted 6 days ago
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Job Description
Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.
They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.
Your day-to-day:
**Financial Returns**
+ To assist the Guest Services Leader (GSL) in the hotel's revenue growth by leveraging on the company's systems, procedures and business processes.
+ Handling Guest check out and billing in an efficient, friendly and hassle free manner.
**People**
+ Promote the Holiday Inn Express 'one team approach' and reliable service through daily communication and coordination with all team members.
+ Participate in programs that drive improvements in team member engagement and are aligned with the 'Make Every Interaction Count' brand service behaviours.
**Guest Experience**
+ Handle guests check-in and out
+ Answer any guests enquires practically and simply in adherence to brand standards.
+ Handle guests' complaints appropriately adhering to brand standards or direct them to GSL's.
+ Handle cashiering, payment and foreign currency exchange accurately.
+ Reliably handle all special needs and requests of guests and repeat visitors.
+ Demonstrate Brand Hearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
+ Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for daily room allocation.
+ Accurately Enter/Update Reservations
+ Handle Telephone Enquires efficiently and effectively
+ Perform in a self sufficient way in line with business requirements
+ Responsible for Priority Club Rewards (PCR) Enrollment & Recognition
+ Great Room- Process Guest Food and Beverage Order ,Clear Tables (The Great Room)
+ Refresh Food and Beverage in The Great Room
+ Meeting room- Set up Meeting Room, Make Tea and Coffee, Clean Meeting Room
+ Clean and Organize Guest Areas and Pick up debris throughout Public Areas
+ Updating constantly on local knowledge to improve the guest experience.
**Responsible Business**
+ Ensure own productivity and that of the team on a day-to-day basis by planning and assigning work and establishing performance and development goals as set by the GSL.
+ Contribute by participation in compliance with federal, state and local laws and safety regulations
**What we need from you**
Guest Services Agents will efficiently and effectively create a friendly and efficient guest experience throughout the hotel consistently. They will support the 'one team' approach to deliver the Holiday Inn Express brand standards.
+ Minimum high school/ secondary education. Fresh graduates who are keen in hospitality are welcomed to apply.
+ Great communication skills and basic computer literacy
+ A positive and keen to learn attitude
+ Must be proficient in written and spoken English and with good communication skills
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Express brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the Holiday Inn Express brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
At Holiday Inn Express, we're all about simple smart travel. We proudly offer a straightforward, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Guest Services Executive
Posted today
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Job Description
Salary Up to $3500 + Allowances + Benefits
5 Days Work Week (Shift)
Working Location: Sentosa
MNC Company
Good Working Culture
Job Responsibilities:
- Handle daily Membership and Guest Services operations, including enquiries, feedback, and membership transactions.
- Manage shift opening/closing processes and documentation.
- Coordinate with front-of-house teams to ensure smooth membership services.
- Support casino marketing in promoting membership programs, benefits, promotions, and events.
- Uphold data accuracy, confidentiality, and compliance with regulatory and company standards.
Job Requirements:
- Diploma in Business or Marketing
- Willing to work rotating shifts
- Able to stand for long hour
Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button
Only shortlisted candidate will be notified
Leong Chee Ning (Crystal)
Registration No: R
Guest Services Executive
Posted today
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Job Description
Duties & Responsibilities:
- Serve as the main point of contact for VIP guests and ensure that other departments are fully briefed on VIP Guest requirements and movement.
- Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.
- Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
- Manage concierge desk with enquiries and luggage assistance when required.
- Work closely with Housekeeping, Engineering and Culinary on rooms inspection and arrangement of guest amenities.
- Welcome Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
- Maintain sufficient inventory level of Guest amenities.
- Demonstrate a knowledge of external locations, attractions, and landmarks in the vicinity.
- Project a professional image and manner with an emphasis on hospitality and Guest service.
- Solicit and provide feedback to the Guest Services Manager on guest comments.
- Comply with Hotel security, fire regulations and all health and safety legislation.
- Manage VIP Group, Aircrew arrival and departure and other lobby duties.
- Undertake tasks as instructed by the Manager on duty.
Requirements:
- Minimum Diploma in Hospitality.
- Minimum 2 years' experience in a similar role, preferably in hotel industry.
- Strong presentation, communication and interpersonal skills
- Ability to develop strong, productive, professional relationships with internal and external guests.
- Able to work independently and is empowered to provide prompt follow-up.
- Able to perform shift work including weekends and Public Holiday.