348 Housekeeping jobs in Singapore

Job Summary

The appointee is to maintain the cleanliness and well-being of designated areas and, working within the Operations team, contribute to the smooth running and attractive appearance of the School.

The role reports to Housekeeping Executive / Housekeeping Supervisor / Lead Housekeeping Assistant / Senior Housekeeping Assistant.

Requirements and package:

• Able to understand and speak simple English
• Able to communicate and work well with colleagues
• Prefer applicant with experience in cleaning work. We will consider those without any cleaning experience.
• 5-days week – working hours are from 8.00 am to 5.30 pm
• Annual leaves 15 – 23 days
• Medical benefit
• AWS and variable bonus
• Other benefits etc

Key Responsibilities

1. Hygiene

· To work to the cleaning schedule, completing tasks at the scheduled time.

· Report any organisational problems through the Lead / Senior Housekeeping Assistant to the Housekeeping Executive / Supervisor.

· Organise and look after cleaning tool and equipment.

· Ensure that the correct cleaning tool and equipment is available to carry out the cleaning routine.

· To use the correct chemicals in the cleaning process.

· Prepare and clean areas in the units as per schedule.

· Prepare drinks for children; and

· Ensure that the cleaning storage area is tidy and clean.

2. Organisation

· To work to the cleaning schedule, completing tasks at the correct time.

· Report any organisational problems to the Lead/Senior Housekeeping Assistant/Housekeeping Executive / Supervisor.

· Organise and look after cleaning tool and equipment; and

· Ensure that the correct cleaning tool and equipment is available to carry out the cleaning routine.

3. Communication

• Work with other members of staff within the unit.
• Communicate regularly and properly with the Lead/Senior Housekeeping Assistant/ Housekeeping Executive/Supervisor on any organizational issue; and
• Build a good working relationship with colleagues to ensure quality works for the unit.

4. General

• Work easily alongside colleagues; be willing to work with others.
• Be willing to move from one set of duties to another as needs arise.
• Maintain a high standard of personal appearance, including uniform.
• Be punctual and have a positive attitude to attendance.
• Maintain a high standard of conduct and behaviour that is sensitive to children; and
• On an annual basis, complete the Performance Management Review exercise and undertake identified development opportunities. Maintain an accurate and up to date record of all Professional Development opportunities
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.
• Embrace the School's commitment to creating a diverse and inclusive environment.

5-day work week – working hours are from 8.00 am to 5.30 pm. Interested applicants, please contact Nancy Sng at / Jina at / Roslinda at or email to

Job Description

• Responsible for the daily Rooms Assignment for Room Attendant Team.
• Maintain par stock of guest supplies (wet and dry), guest amenities, cleaning supplies, linens, uniforms inventory, operating equipment and supplies, etc
• Organize pest control for regular checks and ad-hoc basis
• Develop and implement proper filing/tracking system of the department's documentation for easy record retrieval
• Monitor, document the outsourced Public Area and Room Attendant contract attendance and tally every month after invoice received
• Liaise for any linens and guest laundry with laundry plant/provider
• Monitor all cleaning program and update, to align with Hotel's plan/schedule
• Take minutes for internal meetings, track work progress and follow up on jobs closure
• Communicate defects reported to departments concerned for rectification. Follow up for closure
• Coordinating the preventive maintenance schedule of rooms and public areas with housekeeping colleagues and maintenance team
• Keeping the department's environment clean, neat and safe at all times.
• Conduct inventory of the master key daily and report any discrepancies to the Managers timely.
• Ensure sufficient operating supplies for guestrooms and other areas
• Prepare any back up and end-of-day report of Housekeeping
• Be familiar with the Emergency Procedure, Evacuation Procedure and Standard Operator Procedures as established by the Hotel
• Perform any other duties tasked by the Supervisors or Managers

Job Requirements

• Has a systematic, detailed and meticulous working attitude
• A team player towards the Housekeeping Department and support the operations
• Able to communicate well, positive and approachable
• Demonstrate good initiative and willing to learn

Job Description:

We are looking for a enthusiastic and detail-oriented housekeeping attendant to join our team and ensure the cleanliness of our postpartum care center. Responsibilities include changing bed sheets, washing linens, cleaning toilets, and wiping windows. Candidates must also be willing to follow supervisor's arrangements and provide excellent service to our clients.

Responsibilities:

• Change bed sheets and maintain a fresh and clean sleeping environment.
• Wash bed linens and other fabrics as needed.
• Clean and sanitize restrooms to maintain hygiene standards.
• Wipe windows to keep interiors bright and well-ventilated.
• Follow supervisor's instructions and complete assigned tasks.

Requirements:

• Prior experience in housekeeping is preferred.
• Detail-oriented, patient, and able to maintain high cleaning standards.
• Team player with good communication skills.
• Responsible and able to work independently.
  Strong service mindset and attention to detail.

How to Apply: Please send your resume to WhatsApp We look forward to welcoming you to our team

Note: This position is Full-time and located at Braddell Road.

The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and/or work areas in their assigned sections.

Primary Responsibilities

Rooms / Public Area : Upkeeping the Comfort and cleanliness of suites

• Promotes a positive and inviting image of Raffles Hotel Singapore by ensuring all assigned sections are immaculately clean and comfortable.
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Laundry: Processes guests and linen items ensuring delivery in pristine conditions

• Delivers the highest standard of service and quality when processing residents' and linen items for laundry, dry cleaning or pressing and ensures items are presently immaculately upon delivery.
• Ensures guests receive the experiences as detailed in Raffles Hotel Singapore local Standard Operating Procedures (SOP) as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Ensures smooth operations of the Laundry sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and services.
• Ensures that any found items (E.g. money, coins, loose items, etc.) in the resident's laundry are being returned with their garments promptly.
• Ensures proper supporting documentations are completed. Records down separately the quantity of Executive Laundry processed for month end charge back purposes.

Creates a welcoming room experience that meets residents' expectations

• Ensures residents receive the experience as detailed in brand SOP, Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Observes and anticipates resident's needs in a discreet and non-intrusive manner, offering prompt, efficient and personalised service to our residents.
• Ensures observed preferences of residents are communicated with the Assistant Manager for follow up and recording in guest profile.
• Reports and hands over lost and found articles to the Housekeeping office immediately.

Involvement as a member of both the Housekeeping and Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor's Corporate Social Responsibility program.
• Shows care for assigned work areas by organising and maintaining the pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ability to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.

Candidate Profile

Knowledge and Experience

• Primary School Education or equivalent.
• English-written and spoken is ideal but not necessary.
• Competencies
• Good interpersonal skills with multi-cultural awareness and able to work alongside a team of colleagues from different cultures.
• Service oriented with an eye for details.
• Ability to work efficiently and independently under pressure in a dynamic environment.
• Flexible and able to embrace and responds to change effectively.
• Self-motivated and energetic.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children's Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Main Duties and Responsibilities

We are looking for Room Attendant to assist in providing high standards of cleanliness and hospitality in guest rooms. You have to ensure that our rooms are always in pristine condition, reflecting our Resort's luxurious standard.

Key Responsibilities

• Clean and prepare guest rooms according to the hotel's standards, including making beds, dusting, vacuuming, and ensuring all surfaces are spotless.
• Ensure bathrooms are thoroughly cleaned, stocked with toiletries, and presented with attention to detail.
• Replenish guest room amenities, linens, and supplies as needed.
• Report any maintenance issues, damages, or items requiring repair in the room to the housekeeping supervisor.
• Pay attention to guest preferences, special requests, and specific needs to enhance the guest experience.
• Ensure all hotel equipment and furnishings are in good condition and properly maintained.
• Adhere to hotel's policies regarding cleanliness, hygiene, and the proper use of cleaning chemicals and equipment.
• Interact with guests in a polite and professional manner, ensuring their requests are addressed promptly.
• Anticipate guest needs and provide a level of service that exceeds their expectations.

Job Requirements

• 1 – 2 years of similar experience, preferably in a luxury hotel or resort setting.
• Ability to lift, carry, and move items, as well as perform physical tasks related to the cleaning and upkeep of guest rooms and public areas.
• A positive, proactive, and guest-focused attitude.
• Strong work ethic, reliability, and punctuality.

1. Position Summary

Housekeeping Supervisor is responsible for supervising the activities of room attendants to ensure well-maintained guest rooms and public areas. Next in position to Assistant Housekeeper, candidate has to be able to handle overall housekeeping operation when Assistant Housekeeping is not around.

2. Responsibilities

Operations

• Assign jobs to cleaner, monitor cleanliness, progress and team performance
• Conduct daily inspections of all public areas (restrooms, lobby, hallways, stairways, offices, landscape, function rooms, etc…) in order to ensure all areas of the hotel are cleaned to standards
• Must have experience and knowledge of Floor Care to include marble and carpets
• Must be able to plan and schedule for periodic deep cleaning, marble restoration and carpet shampooing incl. guest rooms
• Must be able to plan, schedule and train new housekeeping attendant especially in term of machine handling
• Supervise & coordinate pest control, flowers & plants
• Oversees daily activities of the overnight cleaning
• Stock inventory and order
• Follows and teaches all required safety and standard operating procedures
• Interacts with customers when necessary
• Able to handle simple internal correspondence, eg. Lost & found, departmental email reply
• Works weekends, holidays, rotating shifts and long hours during peak season when there is a lot of function
• Assist and provide idea of festive hotel decoration when necessary
• Be able to standby and offer help to room side whenever is needed
• Acts as a role model to other Service Company employees

Guest Service

• Able to communicate and handle minor issue arise from guest

Administration

• Able to prepare morning assignment to housekeeping attendant
• Stock ordering & inventory
• Basic knowledge of Microsoft is require

Roles & Responsibilities

We are looking for a Housekeeping Supervisor to join our team

As a Housekeeping Supervisor, we rely on you to:

• Hands on with the housekeeping activities and check that all rooms are cleaned

• Ensure smooth daily running of the housekeeping operation

• Support the Service Manager in maintaining service quality

• Supervise the housekeeping team performance and process flow

• Maintain the general cleanliness of the hotel guest rooms and replenish room supplies.

• Maintain and clean bathrooms and replenish bathroom amenities

• Tidy and arrange guest belongings when cleaning the room

• Ensure quality assurance standards are met at all times

• Maintain and clean hotel corridors

• Report any maintenance-related issues to the Engineering Department

• Interact and assist guests professionally when needed.

We are looking for someone who:

• Takes pride in being a hotelier

• Enjoys interacting with people

• Fully understands room operations

• Must be detail-focused and guest-oriented

• Has strong interpersonal skills

• Enjoys problem solving with a can-do attitude

• Enjoys being challenged

Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Ensures property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Housekeeping Operations and Budgets

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Ensures all employees have proper supplies, equipment and uniforms.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Schedules employees to business demands and for tracks employee time and attendance.

• Ensures employees understand expectations and parameters.

• Observes service behaviors of employees and provides feedback to individuals.

• Celebrates successes and publicly recognizes the contributions of team members.

Providing and Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

Position Overview

The Housekeeping Supervisor organises and supervises the day-to-day housekeeping operations to ensure rooms are well-maintained for the comfort of guests. The individual plans resources, allocates work assignments, supervises cleaning activities, inspects rooms and monitors the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.

The Role

Housekeeping operations

• Plan resources and allocate work assignments to team members
• Organise work activities for shift commencement and completion
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards
• Inspect rooms for cleanliness and readiness for arrival guests in accordance with organisational standards
• Inspect housekeeping carts and service pantries to ensure cleanliness and sufficient stock levels
• Report and follow through with all cleaning and defect rectification
• Monitor turnover of rooms to ensure housekeeping efficiency
• Coordinate the maintenance of rooms and housekeeping equipment
• Maintain inventory of housekeeping supplies and equipment
• Prepare for VIP arrivals and ensure rooms are set up according to their preferences
• Purchase, maintain and manage housekeeping supplies and inventory

Managing teams

• Support departmental targets and objectives
• Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
• Conduct training for new team members
• Provide coaching and feedback to improve team performance

Talent Profile

• Minimum School qualifications

• Minimum 3 years experience in Housekeeping

• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling

• Strong communication and problem-solving skills.

• Works well under pressure in a fast-paced environment.