316 Housekeeping Staff jobs in Singapore
Housekeeping Room Attendant
Posted 19 days ago
Job Viewed
Job Description
**Job Number** 25121076
**Job Category** Housekeeping & Laundry
**Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
+ Respond promptly to requests from guests and other departments.
+ Fill cart with supplies and transport cart to assigned area.
+ Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
+ Replace guest amenities and supplies in rooms.
+ Replace dirty linens and terry with clean items.
+ Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items.
+ Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances.
+ Dust, polish, and remove marks from walls and furnishings.
+ Vacuum carpets in guest rooms and hallway.
+ Requires to work on 3 rotating shifts, including night shift, weekends and public holidays
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Housekeeping Room Attendant
Posted today
Job Viewed
Job Description
Position summary statement:
The incumbent is responsible for maintaining the cleanliness of the rooms to ensure guest satisfaction.
Primary Responsibilities:
a) Make beds, dust the room, vacuum the carpets and clean the bathroom.
b) Provide Night-Turn-Down service.
c) Report to Maintenance Department room or corridor defects.
d) Check mini-bar consumption.
e) Maintain the linen room stock and bathroom supplies in the pantry.
f) Stock up the maid's trolley.
g) Handle "Lost and Found" items.
h) Assist in any other tasks as directed when required.
Tell employers what skills you haveAbility To Work Independently
Quality Assurance
Housekeeping
Sanitation
Physically Fit
Apartments
Customer Service
Service Excellence
Safety Training
Hospitality
Housekeeping Room Attendant
Posted today
Job Viewed
Job Description
a) To complete 20 guestrooms daily
b) Performing daily cleaning of the guestroom, common areas, and replenishment of amenities.
c) Ensuring cleanliness of the guest rooms and the common area must meet the standard requirement by Management.
d) To carry out other duties as assigned by the housekeeping supervisor or the Management.
e) Handle housekeeping requests by guests
f) Able to handle all kinds of chemicals required for cleaning duties
g) Undertake any other ad hoc duties as and when assigned by the superior.
6 days / week ; including weekends , PH
Willing to perform shift duties
Tell employers what skills you haveEntertainment
Secondary Education
Leisure
Housekeeping
Property
Furnishings
Spa
Gold
Apartments
Furniture
Wellbeing
Team Player
Soil
Safety Training
Hospitality
Housekeeping
Posted today
Job Viewed
Job Description
Join our high-performing housekeeping team at the Beverly Hotels Elements, where your role will be vital in delivering a clean, welcoming, and comfortable environment that enhances our guests' experience.
Job Highlights
· Positive Working Environment
· Fixed Allowances
· AWS + Quarterly Performance Incentive Bonus
. Career Growth
Key Responsibilities:
· Maintain guest rooms by making beds, dusting surfaces, vacuuming floors or carpets, and cleaning mirrors and windows.
· Restock in-room and public area amenities including toiletries, linens, towels, and refreshments.
· Carry out laundry duties such as washing, drying, ironing, and folding linens and guest garments as required.
· Dispose of trash in a hygienic manner and ensure waste containers are regularly emptied.
· Promptly report any maintenance concerns or damages to the relevant department for immediate attention.
· Follow daily cleaning checklists and established procedures to ensure timely and thorough completion of tasks.
· Comply with all health, safety, and hygiene standards to maintain a hazard-free work environment.
· Ensure accurate and timely updates of work logs, maintain secure handling of room keys, and adhere to key sign-in/out protocols.
· Support special housekeeping assignments as directed by the Housekeeping Manager.
· Respond to guest inquiries and requests promptly, delivering service with professionalism and courtesy.
· Work closely with fellow team members to ensure smooth daily operations and consistently high levels of guest satisfaction.
What We're Looking For:
· Prior housekeeping experience is an advantage but not essential – training will be provided.
· A keen eye for detail and a strong commitment to maintaining cleanliness and order.
· Good time management and the ability to prioritize tasks independently.
· Clear and polite communication skills; conversational English is necessary for team and guest interactions.
· Physically fit and able to carry out tasks involving repetitive movements, lifting, bending, and standing for long durations.
· A positive, team-oriented mindset and willingness to contribute to a collaborative work environment.
· Availability to work flexible shifts, including weekends and public holidays, as needed.
*Additional Information:
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Tell employers what skills you haveCommunication
Clean room
Housekeeping
Dry cleaning
Sanitation
Physically Fit
Deep Clean
Carpet Cleaning
Time Management
Windows
Communication Skills
Scheduling
Safety Training
Hospitality
Room Attendant | Housekeeping | Hospitality
Posted 1 day ago
Job Viewed
Job Description
Job description
Are you hands-on, adaptable, and committed to maintaining high cleanliness and service standards within a hotel environment? Join us!
Location: Orchard / Holland Village / West Coast
Roles Available: Junior-Entry / Supervisory
Working Hours- 6 Days Work Week
- Rotating Shift
- 44 Hours Weekly + OT
- Clean and maintain guest rooms, bathrooms, furnishings, flooring, and public areas according to hotel standards and safety guidelines.
- Ensure all housekeeping areas (guest rooms, public areas, trolleys, and pantries) are properly stocked, tidy, and maintained at all times.
- Inspect assigned rooms and areas regularly to ensure cleanliness, orderliness, and adherence to quality standards.
- Take ownership of designated work zones, ensuring high standards of cleanliness and service are upheld.
- Perform daily room cleaning assignments and handle additional housekeeping duties (e.g., laundry collection/delivery, special cleaning tasks like carpet shampooing).
- Conduct routine and random checks on service areas, identifying and resolving maintenance or service issues promptly.
- Respond promptly to work orders, guest requests, and feedback on housekeeping services.
- Assist in inventory control by taking stock of linen, supplies, and amenities.
- Report room discrepancies, DND rooms, and any suspicious activities according to standard procedures.
- Basic Salary
- Meal Allowance
- Paid Overtime
- Variable Bonus / Incentives
- Minimum O-Level or equivalent qualification
- At least 1–2 years of housekeeping experience in a hotel setting; supervisory experience is an advantage
- Proactive, detail-oriented, and physically able to perform manual tasks and handle heavy loads
- Able to work under pressure, on rotating shifts, and during weekends/public holidays
- Basic English communication skills to interact effectively with guests and colleagues
Just Recruit Singapore Pte Ltd | EA License No: 201219780Z
Recruitment Consultant | Pamela Lim (R25135282)
Room Attendant | Housekeeping | Hospitality
Posted 1 day ago
Job Viewed
Job Description
Job description
Are you hands-on, adaptable, and committed to maintaining high cleanliness and service standards within a hotel environment? Join us!
Location: Orchard / Holland Village / West Coast
Roles Available: Junior-Entry / Supervisory
Working Hours- 6 Days Work Week
- Rotating Shift
- 44 Hours Weekly + OT
- Clean and maintain guest rooms, bathrooms, furnishings, flooring, and public areas according to hotel standards and safety guidelines.
- Ensure all housekeeping areas (guest rooms, public areas, trolleys, and pantries) are properly stocked, tidy, and maintained at all times.
- Inspect assigned rooms and areas regularly to ensure cleanliness, orderliness, and adherence to quality standards.
- Take ownership of designated work zones, ensuring high standards of cleanliness and service are upheld.
- Perform daily room cleaning assignments and handle additional housekeeping duties (e.g., laundry collection/delivery, special cleaning tasks like carpet shampooing).
- Conduct routine and random checks on service areas, identifying and resolving maintenance or service issues promptly.
- Respond promptly to work orders, guest requests, and feedback on housekeeping services.
- Assist in inventory control by taking stock of linen, supplies, and amenities.
- Report room discrepancies, DND rooms, and any suspicious activities according to standard procedures.
- Basic Salary
- Meal Allowance
- Paid Overtime
- Variable Bonus / Incentives
- Minimum O-Level or equivalent qualification
- At least 1–2 years of housekeeping experience in a hotel setting; supervisory experience is an advantage
- Proactive, detail-oriented, and physically able to perform manual tasks and handle heavy loads
- Able to work under pressure, on rotating shifts, and during weekends/public holidays
- Basic English communication skills to interact effectively with guests and colleagues
Just Recruit Singapore Pte Ltd | EA License No: 201219780Z
Recruitment Consultant | Pamela Lim (R25135282)
Housekeeping Executive / Housekeeping Coordinator

Posted 11 days ago
Job Viewed
Job Description
Join us as a **Housekeeping Executive / Housekeeping Coordinator** in **Hotel Indigo Singapore Katong** and **Holiday Inn Express Singapore Katong.** You'll have ambition, talent and obviously, some key skills. We're looking for someone who is responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.
+ Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
+ Communicate information received to Housekeeping employee.
+ Transmit FCS requests via BPN and VServe.
+ Assists all administrative duties in Housekeeping.
+ Updates and prepares proper documents for filling.
+ Work collaboratively with maintenance team for room maintenance issues with tracking sheet and follow-up on outstanding repair works.
+ Maintaining records related to day-to-day operations of Housekeeping.
+ Manage storage areas
+ Maintain adequate stock levels
+ Complete stock takes as required
+ Coordinator training required for Housekeeping department.
**Qualifications and Requirement:**
1 year experience in administration and coordination. Skill of operating Opera PMS, BPN, PowerPoint Presentation, Data Analyst preferred.
**Required Skills:**
+ Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Able to read, write and communicate in English
+ Excellent communication and coordination skills
+ Computer literate and proficient in the use of Microsoft Office software
In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
+ Duty Meals
+ Birthday Off
+ Medical Benefits
+ Dental Benefits
+ Insurance Coverage
+ 25-50% F&B Discount at restaurants within IHG Singapore Hotels
+ Special Employee Rate at all IHG Hotels worldwide
+ Room to Grow Opportunities
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the Hotel Indigo Holiday Inn Express brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Housekeeping Attendant

Posted 10 days ago
Job Viewed
Job Description
**Hotel Indigo colleagues are warm, personal, and unscripted.** They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are **drawn to discovering** what makes each of them unique. They are **inspiring storytellers** who inject positivity into their environment. They combine **informality and fun with professionalism and sophistication** .
Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong. You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can:
Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.
**FINANCIAL RETURNS:**
- Work with the Housekeeping Manager, Housekeeping supervisor or any other designated person to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.
**PEOPLE:**
- Reports damage or malfunction in hotel rooms to superior
- Meets with superior and takes on daily assigned tasks
- Excellent communication among working peers
- Attends meetings and training sessions as required
- Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
**GUEST EXPERIENCE:**
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Delivery on time guest request to ensure follow hotels standards.
- Carry out valet services when required including delivery of linen or processing laundry orders
- Counting of linens delivered from vendor to ensure all in orders.
- Maintain stock levels
- Delivery of amenities from store to pantry
- Delivery of amenities to guest according to brand standard requirement set
- Replenishing of guest supplies
- Washing and Refilling of GE bottles
- Washing of Bed Linens
- Maintains a section room report
- Maintains a daily room checklist
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- Removing and hanging of Curtains as assigned by Superior
- Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk
- Maintains equipment in proper state of cleanliness and repair
- Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
- Maintain Hotel information to be able to provide information to guests
- Assist guests and escort them to locations within the hotel at their requests
- Works in line with business requirements and in accordance to brand standards
- Adheres to personal grooming and hygiene standards
- Respond to emergencies effectively and efficiently
- Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person
- Performs other duties as required
**RESPONSIBLE BUSINESS:**
- Reports and submits lost and found articles to superior immediately
- Reports guest complaints to superior immediately
- Reports unusual behaviour/activities on floors to supervisor
- Records room status in allocated section accurately
- Complies with hotel's health, safety and hygiene policy
- Recycle where possible
- To support Housekeeping Manager with other related projects or tasks
**ACCOUNTABILITY:**
Provide a consistent room and bathroom product and service adjacent areas that meets the hotel's standards for cleanliness and presentation.
**QUALIFICATIONS AND REQUIREMENTS:**
Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.
In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
+ Duty Meals
+ Birthday Off
+ Medical Benefits
+ Dental Benefits
+ Insurance Coverage
+ 25-50% F&B Discount at restaurants within IHG Hotels
+ Special Employee Rate at all IHG Hotels worldwide
+ Room to Grow Opportunities
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the Holiday Inn Express brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Housekeeping Manager
Posted 14 days ago
Job Viewed
Job Description
**Job Number** 25123657
**Job Category** Housekeeping & Laundry
**Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Housekeeping Supervisor

Posted 28 days ago
Job Viewed
Job Description
The Housekeeping Supervisor will supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. He/She is accountable for safety, service and execution of the consistent Holiday Inn Express guest experience. He/She will also support and coordinate the administrative matters among Rooms Division - Housekeeping, Front Office and Engineering in ensuring the smooth operations of the Hotel. The duties and responsibilities include but not limited to the following:
**Financial Returns:**
+ Works with Housekeeping Manager to ensure department cost and expenses are in line with department budget
+ To run morning reports, these include: Housekeeping Room Status Report; VIP Report; Out-of-Order Report; Arrivals; Housekeeper's report
+ Prepares daily room assignments (maid's report) for morning shift room attendant.
+ Reviews message books for special requests or instructions
**People:**
+ Supervise the implementation of housekeeping standards and procedures in relation to:
+ Bedroom service
+ Bathroom service
+ Cleaning service
+ Linen maintenance
+ Recommended changes to these standards and training needs on an ongoing basis
+ Solve employee grievances
+ Ensure consistency within the department
+ Works with Superior and Human Resources on manpower planning and management needs
+ Open and close the shift and ensure effective shift hand over
+ Distribution and collection of master keys
+ Management of all incoming and outgoing calls
+ Issues keys according to floor assignments
+ Answers phone and logs all messages
+ Responds to any requests from guests
+ Informs supervisors of any special guest needs
+ Coordinates the make-up or rush rooms with Front Desk
+ Prepares and monitors room status reports for possible discrepancies
+ Transmits messages from guests to Housekeeping personnel, laundry department, F&B-room service, front office and engineering
**Guest Experience:**
+ Maintain a current and thorough knowledge of all housekeeping systems
+ Prioritise arrival rooms
+ Liaise with Front Office for guest and hotel requirements
+ Ensure guest valet is processed and delivered in a timely manner
+ Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)
+ Management of lost property for the hotel
+ Manage all special requests made by guests
+ Ensure you have complete knowledge of room types, layouts and facilities
+ Perform room audits and ensure monthly room IHG Way of Clean audits are conducted and housekeeping employees are achieving set targets
+ Releasing rooms and room status management
+ Key work order for Engineering to follow up with the maintenance job.
+ Informs Assistant Manager or security of any emergencies brought to Housekeeping's attention
+ Manages the room attendant audit portal
+ Following up with Guest request by coordinating with both Engineering and Housekeeping departments
**Responsible Business:**
+ Manage storage areas
+ Maintain adequate stock levels
+ Complete stock takes as required
+ Maintain stock levels
+ Conducts shift briefings to ensure hotel activities and operational requirements are known
+ Record and manage all Lost and Found items
+ Coordinates the return of all lost and found items
+ Prepares the next day's schedule based on the house count
+ Calls in extra personnel when necessary
+ Coordinator to relief floor supervisor, training supervisor and Housekeeping clerk when they are off or on Leave
+ Checks whether all keys are in respective place
+ Coordinate with outsourced labour vendors and prepare monthly attendance report (Housekeeping and Engineering)
+ Prepare vendors' invoices to submit to Finance Department
+ Assist in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM)
+ Assist in documenting audit files
+ Raise purchase orders
**What we need from you**
Supervises Housekeeping team in Singapore's leading SMART hotel. Responsible for the cleanliness and upkeep of the hotel (442 guest rooms), Great Room dining space, Rooftop swimming pool & fitness facilities and onsite DIY laundry.
+ Diploma in Hotel Administration, Hotel Management or equivalent and 2 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
+ 2 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training
+ A positive and keen to learn attitude.
+ Great communication skills
+ Proficient in written and spoken English and with good communication skills
+ Willing to work on weekends, PH and shifts
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Express brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the Holiday Inn Express brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
At Holiday Inn Express, we're all about simple smart travel. We proudly offer a straightforward, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.