2,726 Concierge Services jobs in Singapore

Roles & Responsibilities

We are seeking a friendly, organized, and highly motivated Clinic Receptionist to be the first point of contact for our valued patients. You will play a crucial role in ensuring the smooth and efficient operation of our clinic, providing administrative support, and creating a welcoming atmosphere that reflects our commitment to patient care.

Key Responsibilities:

• Welcome Patients: Be the friendly first point of contact for everyone who comes into the clinic.
• Manage Appointments: Handle scheduling, rescheduling, and confirming appointments.
• Handle Enquiries: Answer patient questions about our services, appointments, and general clinic information.
• Patient Admin: Assist patients with registration, keep their records up-to-date, and manage payments.
• Keep Things Running: Ensure the reception area is tidy and welcoming, manage clinic supplies, and help with daily admin tasks like filing or scanning.
• Support the Team: Work closely with our physiotherapists to help coordinate patient flow and communication.

Working Hours: 9:00 am – 6:00 pm, Monday to Friday, and 9:00 am – 3:00 pm on alternate Saturdays.

Requirements and Qualifications:

• Experience: Previous relevant experience is preferred.
• Positive Attitude: A genuinely warm, friendly, and positive outlook. We're looking for someone who brings a good vibe to our patients and team
• Education: Minimum GCE 'O' Level / 'N' Level, ITE Certificate, or equivalent.

How to Apply:

Interested candidates are invited to submit their resume to

We thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Tell employers what skills you have

Outlook
Front Office
Microsoft Office
Good Interpersonal Communication Skills
Inventory
Cashiering
Administrative Support
Microsoft Word
Customer Service
Scheduling

Roles & Responsibilities

• Provides a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries
• Register all check-in customers
• Manage transactions from customers using point-of-sales system
• Ensure all cash amounts are accurate at the beginning and at the end of every work shift.
• Maintains a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Knowledge and Skill Requirements

• Proficient in using POS systems and mobile payment apps
• Strong interpersonal and communication skills
• Basic math skills and attention to financial accuracy
• Ability to multitask and stay calm under pressure
• Familiarity with basic office software (e.g., Excel, cashiering systems)

Tell employers what skills you have

Front Office
Ability to Multitask
Customer Experience
Housekeeping
Stay Calm Under Pressure
Data Entry
Pressure
Cashiering
Communication Skills
Office Software
Administrative Support
Excel
Microsoft Word
Customer Service
Pricing

We are seeking a friendly, organized, and highly motivated Clinic Receptionist to be the first point of contact for our valued patients. You will play a crucial role in ensuring the smooth and efficient operation of our clinic, providing administrative support, and creating a welcoming atmosphere that reflects our commitment to patient care.
Key Responsibilities:

• Welcome Patients: Be the friendly first point of contact for everyone who comes into the clinic.
• Manage Appointments: Handle scheduling, rescheduling, and confirming appointments.
• Handle Enquiries: Answer patient questions about our services, appointments, and general clinic information.
• Patient Admin: Assist patients with registration, keep their records up-to-date, and manage payments.
• Keep Things Running: Ensure the reception area is tidy and welcoming, manage clinic supplies, and help with daily admin tasks like filing or scanning.
• Support the Team: Work closely with our physiotherapists to help coordinate patient flow and communication.

Working Hours: 9:00 am - 6:00 pm, Monday to Friday, and 9:00 am - 3:00 pm on alternate Saturdays.
Requirements and Qualifications:

• Experience: Previous relevant experience is preferred.
• Positive Attitude: A genuinely warm, friendly, and positive outlook. We're looking for someone who brings a good vibe to our patients and team
• Education: Minimum GCE 'O' Level / 'N' Level, ITE Certificate, or equivalent.

How to Apply:
Interested candidates are invited to submit their resume to
We thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Job Title: Customer Service Ambassador

As a key member of our team, the Customer Service Ambassador plays a vital role in ensuring exceptional guest experiences from arrival to departure. Key responsibilities include handling reservations via phone, fax, and email, performing personalized check-in and check-out procedures for guests, as well as accurately posting room charges and incidental expenses.

Additional duties may include presenting statements and collecting payments from departing guests, responding to general inquiries and requests from guests, and maintaining accurate records of hotel room status and inventory levels.

Requirements and Qualifications

• Job training provided by the company
• Minimum 1 year experience in customer-facing roles
• Excellent communication and interpersonal skills
• Able to work rotating shifts, including weekends and public holidays

Benefits

• Coverage under Group Medical Insurance
• Additional monthly performance bonus
• Convenient working location in the heart of the city

Job Title: Customer Service Ambassador

As a key member of our team, the Customer Service Ambassador plays a vital role in ensuring exceptional guest experiences from arrival to departure. Key responsibilities include handling reservations via phone, fax, and email, performing personalized check-in and check-out procedures for guests, as well as accurately posting room charges and incidental expenses.

Additional duties may include presenting statements and collecting payments from departing guests, responding to general inquiries and requests from guests, and maintaining accurate records of hotel room status and inventory levels.

Requirements and Qualifications

• Job training provided by the company
• Minimum 1 year experience in customer-facing roles
• Excellent communication and interpersonal skills
• Able to work rotating shifts, including weekends and public holidays

Benefits

• Coverage under Group Medical Insurance
• Additional monthly performance bonus
• Convenient working location in the heart of the city

Overview

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION? Our customers and our Front Office team are in good hands with you. Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day. You coach and supervise the team. You are responsible for the smooth progress of the shift through excellent preparation and distribution of tasks. You control the cash registers and also verify all of the existing accounts. You respond directly to customer requests and complaints. Involved in the marketing of Mama services, you like to promote our shop (sale and merchandising of products), the restaurant and our events. True coordinator of the Front Office Manager and their assistant, whom you take over for in their absence, you report and communicate all information at the end of each shift. The customer experience must be perfect and you are the guarantor.

Responsibilities

The responsibilities reflect the opening role for Mama Shelter Singapore and include:

• Coach and supervise the Front Office team; ensure smooth progress of the shift through preparation and task distribution.
• Control cash registers and verify existing accounts.
• Respond directly to customer requests and complaints.
• Participate in marketing of Mama services; promote the shop, the restaurant and events.
• Coordinate with the Front Office Manager and their assistant, reporting at the end of each shift.
• Maintain a perfect customer experience and act as guarantor of quality during the shift.

Qualifications

MADE FOR YOU? ONLY IF…

• Detail is important to you, nothing goes missing thanks to your anticipation.
• You are a diplomat and know how to make the link between your superior and your team.
• You teach your team how to upsell, without turning into the Wolf of Wall Street.
• Confidentiality is important to you: what happens at Mama stays in Mama.
• Team spirit is your strength, like the “Gladiators in suits” with Olivia Pope.
• You know how to optimise sales & occupancy: 100% OBJECTIVE!
• You were the one who included the new kid in the group at the start of the school year.
• True teacher, you like to transmit your knowledge and develop the young Padawans into Jedi.

Your Little Extras

• For you The Shining is not only a horror movie but above all, a film about a hotel.
• Your leadership is natural and effective; everyone knows that when Mama is not there, the children will play, but Mama can count on you.
• Opera Cloud is your PMS of choice, and you master it like a pro.
• Just like Michael Scofield, you can be tattooed and not scare away the children.

Additional Information

We’re sure you know the beat: 1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm. Chorus: After the successful telephone interview, we will see you at Mama, be ready! (chorus x2 depending on the position). Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

#J-18808-Ljbffr

What do we expect from you?

Under the guidance of the Front Office Manager, supervise and coordinate all Front Office duties and handle clerical tasks related to guest arrivals, departures, and in-house stays, using the hotel Property Management System in line with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

• Handle guest queries and requests
• Record incidents, log, and follow up with the Front Office Manager or Director of Rooms
• Report, address, and follow up on hazards to ensure safety
• Manage arrivals and departures, ensuring guest names are used
• Maintain knowledge of current and future availability
• Know hotel features, services, and facilities including F&B outlets, Business Center, Spa/Gym, etc.
• Familiar with all room types, layouts, rates, and special packages/promotions
• Assist with site inspections and promote upselling and other Front Office initiatives
• Drive values to enhance Employee and Guest Satisfaction
• Represent or assist the Front Office Manager in meetings for effective communication
• Maintain cleanliness and operational standards of Front Office areas and equipment
• Monitor pre-registered arrivals, handle no-shows, and ensure proper billing
• Greet regular and VIP guests, ensure Front Door coverage
• Respect guest privacy and confidentiality policies
• Follow hotel credit and financial procedures
• Complete special projects and be available for emergencies

How do I deliver this?

Tell it like it is - Be authentic, honest, sincere, and true.

Have fun and make friends - Be energetic, upbeat, casual, and approachable.

I've got your back - Be responsible, accountable, dependable, and follow through on promises.

Play to win - Be innovative, open-minded, and creative.

Right here, right now - Be attentive, detail-oriented, focused, and present in the moment, owning the guest experience.

#J-18808-Ljbffr

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.