696 Supply Chain jobs in Singapore

Job Title: Supply Chain & Demand Planning Manager

Reporting To: Head of Supply Chain and Operation

Location: Singapore

About Us

Global Vantage Innovative Group (GVig) is a leading player in the Beauty & Wellness domain in Asia, with a presence since 2011. Our state-of-the-art manufacturing division and premium skincare brands (BelleWave, SkinMTX, and Specifix Professional) have established a formidable global presence, spanning 23 countries with 10,000 points of distribution across professional spa and beauty salons, aesthetic and derma clinics worldwide.

Overview

The Supply Chain & Demand Planning Manager is a critical, hands-on role responsible for the end-to-end management of GVig's inventory flow. This individual will be the analytical engine of our operations, responsible for creating accurate demand forecasts and then managing the entire supply chain-including inventory, procurement, and logistics-to meet that demand. The ideal candidate is a data-driven professional with a strong background in both forecasting and operational execution, capable of ensuring our products are in the right place, at the right time, and in the right quantity to support our global distributor network.

Key Responsibilities

Demand Planning & Forecasting:

1. Develop Forecasts: Create and maintain accurate, SKU-level demand forecasts for all brands using statistical modeling, historical sales data, and market intelligence.
2. Lead Demand Review: Lead the monthly Demand Review process as part of the Sales & Operations Planning (S&OP) cycle, collaborating closely with the Commercial (Sales & Brand) teams to incorporate their inputs on promotions, new product launches, and market trends.
3. Analyze Performance: Track and analyze forecast accuracy KPIs. Conduct root cause analysis on significant variances and implement corrective actions to improve future forecasts.
4. New Product Forecasting: Work with the Brand and Innovation teams to develop initial forecasts for new product launches.

Supply Chain & Inventory Management:

1. Inventory Strategy: Translate the demand plan into a clear inventory strategy. Set and manage target stock levels (including safety stock) for both finished goods and raw materials to optimize availability while minimizing carrying costs.
2. Supply Planning: Work directly with the production team to align the production schedule with the demand plan.
3. Procurement: Oversee the procurement of raw materials and packaging components based on the production plan, ensuring timely delivery from suppliers.
4. Logistics & Warehouse Oversight: Manage the relationship with our logistics partners and oversee warehouse operations. Ensure efficient receipt of goods, proper storage, and timely dispatch of orders to our international distributors.
5. Process Improvement: Continuously identify and implement improvements in the planning and supply chain processes to increase efficiency, reduce costs, and improve service levels.

Minimum Qualifications

• Bachelor's Degree in Supply Chain Management, Business Analytics, Statistics, or a related field.

• Minimum 3-5 years of experience in a supply chain role, with at least 3 years focused specifically on demand planning or forecasting.

• Experience in the consumer goods (FMCG), beauty/skincare, or a related industry.

• Hands-on experience with an ERP system (e.g., SAP, Oracle NetSuite) and advanced proficiency in Microsoft Excel is required.

• Experience participating in or leading a Sales & Operations Planning (S&OP) process is highly desirable.

Key Skills & Competencies

• Strong Analytical & Statistical Skills: The ability to analyze large datasets, identify trends, and build reliable statistical forecasts.
• Excellent Collaboration & Communication: The ability to work effectively with cross-functional teams (Sales, Marketing, Finance, Production) and to communicate complex data clearly.
• Meticulous Attention to Detail: A high degree of accuracy is required for both forecasting and operational execution.
• Problem-Solving Mindset: A proactive approach to identifying and solving challenges in the supply chain.
• Process-Oriented: A passion for building and improving efficient, repeatable processes.

What we offer:

• Competitive salary and benefits package.

• Opportunity to lead and grow global brands, with autonomy to make decisions and drive brand strategy.

• Collaborative and supportive work environment.

• Professional development and growth opportunities.

• Opportunity to work with a dynamic and growing company, with an entrepreneurial mindset and culture

• Chance to think and act like an entrepreneur, making decisions that impact the business and driving innovation and growth.

Roles & Responsibilities

Job Title: Supply Chain & Demand Planning Manager

Reporting To: Head of Supply Chain and Operation

Location: Singapore

About Us

Global Vantage Innovative Group (GVig) is a leading player in the Beauty & Wellness domain in Asia, with a presence since 2011. Our state-of-the-art manufacturing division and premium skincare brands (BelleWave, SkinMTX, and Specifix Professional) have established a formidable global presence, spanning 23 countries with 10,000 points of distribution across professional spa and beauty salons, aesthetic and derma clinics worldwide.

Overview

The Supply Chain & Demand Planning Manager is a critical, hands-on role responsible for the end-to-end management of GVig's inventory flow. This individual will be the analytical engine of our operations, responsible for creating accurate demand forecasts and then managing the entire supply chain—including inventory, procurement, and logistics—to meet that demand. The ideal candidate is a data-driven professional with a strong background in both forecasting and operational execution, capable of ensuring our products are in the right place, at the right time, and in the right quantity to support our global distributor network.

Key Responsibilities

Demand Planning & Forecasting:

1. Develop Forecasts: Create and maintain accurate, SKU-level demand forecasts for all brands using statistical modeling, historical sales data, and market intelligence.
2. Lead Demand Review: Lead the monthly Demand Review process as part of the Sales & Operations Planning (S&OP) cycle, collaborating closely with the Commercial (Sales & Brand) teams to incorporate their inputs on promotions, new product launches, and market trends.
3. Analyze Performance: Track and analyze forecast accuracy KPIs. Conduct root cause analysis on significant variances and implement corrective actions to improve future forecasts.
4. New Product Forecasting: Work with the Brand and Innovation teams to develop initial forecasts for new product launches.

Supply Chain & Inventory Management:

1. Inventory Strategy: Translate the demand plan into a clear inventory strategy. Set and manage target stock levels (including safety stock) for both finished goods and raw materials to optimize availability while minimizing carrying costs.
2. Supply Planning: Work directly with the production team to align the production schedule with the demand plan.
3. Procurement: Oversee the procurement of raw materials and packaging components based on the production plan, ensuring timely delivery from suppliers.
4. Logistics & Warehouse Oversight: Manage the relationship with our logistics partners and oversee warehouse operations. Ensure efficient receipt of goods, proper storage, and timely dispatch of orders to our international distributors.
5. Process Improvement: Continuously identify and implement improvements in the planning and supply chain processes to increase efficiency, reduce costs, and improve service levels.

Minimum Qualifications

· Bachelor's Degree in Supply Chain Management, Business Analytics, Statistics, or a related field.

· Minimum 3-5 years of experience in a supply chain role, with at least 3 years focused specifically on demand planning or forecasting.

· Experience in the consumer goods (FMCG), beauty/skincare, or a related industry.

· Hands-on experience with an ERP system (e.g., SAP, Oracle NetSuite) and advanced proficiency in Microsoft Excel is required.

· Experience participating in or leading a Sales & Operations Planning (S&OP) process is highly desirable.

Key Skills & Competencies

• Strong Analytical & Statistical Skills: The ability to analyze large datasets, identify trends, and build reliable statistical forecasts.
• Excellent Collaboration & Communication: The ability to work effectively with cross-functional teams (Sales, Marketing, Finance, Production) and to communicate complex data clearly.
• Meticulous Attention to Detail: A high degree of accuracy is required for both forecasting and operational execution.
• Problem-Solving Mindset: A proactive approach to identifying and solving challenges in the supply chain.
• Process-Oriented: A passion for building and improving efficient, repeatable processes.

What we offer:

· Competitive salary and benefits package.

· Opportunity to lead and grow global brands, with autonomy to make decisions and drive brand strategy.

· Collaborative and supportive work environment.

· Professional development and growth opportunities.

· Opportunity to work with a dynamic and growing company, with an entrepreneurial mindset and culture

· Chance to think and act like an entrepreneur, making decisions that impact the business and driving innovation and growth.

Tell employers what skills you have

Operations Planning
Forecasting
Strategic Planning
Leadership
Microsoft Excel
Analytical Skills
Process Improvement
Inventory
ERP
FMCG
Strategy
Procurement
Inventory Management
Business Planning
Demand Planning
Market Intelligence
Supply Chain Management
Statistics

Roles & Responsibilities

The Opportunity

• Our Client is an established Healthcare and Japan MNC company
• Senior Associate - Supply Chain (Sales Support)
• Monday to Friday, 8:30am-5:15pm
• Working Location: Alexandra Rd, Singapore
• 6 months contract (renewable)

The Talent

• Experience in supply chain, inventory planning and operation management
• Minimum 1 - 3 years of experience in logistics, supply chain or any relevant
• Familiar of Microsoft Excel (VLOOKUP, Pivot Table), Word & PowerPoint
• Candidates with/without experience welcome to apply
• Detail oriental & good verbal communication
• Ability to work in a team
• Available to start ASAP

The Job

• Coordinate and liaise with 3PLs on logistic arrangement to ensure shipment on time delivery
• Stock discrepancies analysis and inventory management
• Follow up customer PO, including billing invoice, credit note and verify customer PO pricing
• Maintain shipping record, tracking, shipping history information
• Generating reports for internal & external stakeholders.
• Ad-hoc duties assigned when required

Next Step

• Interested candidates can email to with details below:
• Full Name
• Residential Area
• Work commit period
• Updated Resume
• Availability

Edmond Lee

Direct Line: 8206 8857

EA License No: 91C2918

Personnel Registration Number: R23114813

Tell employers what skills you have

Sales
Microsoft Excel
Verbal Communication
Inventory
Healthcare
Supply Chain
PowerPoint
Inventory Management
Vlookup
Pricing
Shipping

Roles & Responsibilities

The Opportunity

• Our Client is an established Healthcare and Japan MNC company
• Senior Associate - Supply Chain (Sales Support)
• Monday to Friday, 8:30am-5:15pm
• Working Location: Alexandra Rd, Singapore
• 6 months contract (renewable)

The Talent

• Experience in supply chain, inventory planning and operation management
• Minimum 1 - 3 years of experience in logistics, supply chain or any relevant
• Familiar of Microsoft Excel (VLOOKUP, Pivot Table), Word & PowerPoint
• Candidates with/without experience welcome to apply
• Detail oriental & good verbal communication
• Ability to work in a team
• Available to start ASAP

The Job

• Coordinate and liaise with 3PLs on logistic arrangement to ensure shipment on time delivery
• Stock discrepancies analysis and inventory management
• Follow up customer PO, including billing invoice, credit note and verify customer PO pricing
• Maintain shipping record, tracking, shipping history information
• Generating reports for internal & external stakeholders.
• Ad-hoc duties assigned when required

Next Step

• Interested candidates can email to with details below:
• Full Name
• Residential Area
• Work commit period
• Updated Resume
• Availability

Edmond Lee

Direct Line: 8206 8857

EA License No: 91C2918

Personnel Registration Number: R23114813

Tell employers what skills you have

Sales
Microsoft Excel
Verbal Communication
Pivot Tables
Inventory
Healthcare
Supply Chain
PowerPoint
Inventory Management
Vlookup
Pricing
Shipping

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.

This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).




Key job responsibilities

• Day-to-day management responsibility for high velocity assembly operations
• Act as point of escalation for all vendor related issues
• Manage vendor operational excellence through data driven metrics and continuous improvement activities
• Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
• Drive complex business analysis to identify business opportunities to improve internal and external processes
• Work cross-functionally to identify and apply best practices and continuous process improvements
• Influence internal technical teams to drive multisystem process & system changes
• Provide scalable solutions for continued scale product and service offerings
• Set project requirements and drive results across internal and external
• Drive continuous improvement initiatives to lower risks and reduce lead times.
• Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
• Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
• Drive complex business analysis to identify business opportunities to improve internal and external processes

A day in the life

• Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day’s high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
• Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
• Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
• Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
• Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
• Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
• Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
• SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.
• Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
• End-of-Day Review and Continuous Improvement Planning: Reflect on the day’s activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.

About the team
About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner

Job details

SGP, SingaporeSupply Chain/Transportation Management

#J-18808-Ljbffr

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.
This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).
Key job responsibilities
- Day-to-day management responsibility for high velocity assembly operations
- Act as point of escalation for all vendor related issues
- Manage vendor operational excellence through data driven metrics and continuous improvement activities
- Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
- Drive complex business analysis to identify business opportunities to improve internal and external processes
- Work cross-functionally to identify and apply best practices and continuous process improvements
- Influence internal technical teams to drive multisystem process & system changes
- Provide scalable solutions for continued scale product and service offerings
- Set project requirements and drive results across internal and external
- Drive continuous improvement initiatives to lower risks and reduce lead times.
- Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
- Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
- Drive complex business analysis to identify business opportunities to improve internal and external processes
A day in the life
- Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day's high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
- Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
- Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
- Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
- Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
- Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
- Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
- SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.
- Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
- End-of-Day Review and Continuous Improvement Planning: Reflect on the day's activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.
About the team
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.
This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).
Key job responsibilities
- Day-to-day management responsibility for high velocity assembly operations
- Act as point of escalation for all vendor related issues
- Manage vendor operational excellence through data driven metrics and continuous improvement activities
- Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
- Drive complex business analysis to identify business opportunities to improve internal and external processes
- Work cross-functionally to identify and apply best practices and continuous process improvements
- Influence internal technical teams to drive multisystem process & system changes
- Provide scalable solutions for continued scale product and service offerings
- Set project requirements and drive results across internal and external
- Drive continuous improvement initiatives to lower risks and reduce lead times.
- Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
- Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
- Drive complex business analysis to identify business opportunities to improve internal and external processes
A day in the life
- Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day's high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
- Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
- Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
- Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
- Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
- Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
- Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
- SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.
- Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
- End-of-Day Review and Continuous Improvement Planning: Reflect on the day's activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description

Amazon Operations in Singapore is looking for a passionate and talented Program Manager for Supply Chain team, taking lead in Sales and Operations Planning (S&OP), and Supply Chain Execution across diverse business channels.

The role acts as bridge between business and operations teams and is responsible for seamless business planning and execution during peak and off peak periods while maximizing customer/seller experience. This role involves driving critical decisions with cross functional teams and senior leadership and requires strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Forecasting, Sales & Operations Planning and Inventory management.

Key job responsibilities

• Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize customer/seller experience

• Support the business growth in constrained environments with Frugal and innovative solutions

• Make the existing processes scalable by identifying and implementing available tools/automation

• Rollout best practices from other geographies/ companies to minimize end to end supply chain losses

• Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences

• Program manage and drive decision making across cross functional teams and senior leadership

• Influence on inventory planning with business stakeholders to avoid/reduce unhealthy stocks in fulfillment center

• Manage multiple stakeholders and diverse supply chains from vendors/sellers to our fulfillment centers, through difficult conversation to drive the best course of actions for total business

Basic Qualifications

• 4+ years of program or project management experience

• 4+ years of working cross functionally with tech and non-tech teams experience

• 4+ years of defining and implementing process improvement initiatives using data and metrics experience

• Bachelor's degree

• Familiarity with Supply Chain Management concepts, e.g. 3PL operations, inventory placement, capacity management and cross border logistics.

Preferred Qualifications

• 4+ years of driving end to end delivery, and communicating results to senior leadership experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Description
Amazon Operations in Singapore is looking for a passionate and talented Program Manager for Supply Chain team, taking lead in Sales and Operations Planning (S&OP), and Supply Chain Execution across diverse business channels.
The role acts as bridge between business and operations teams and is responsible for seamless business planning and execution during peak and off peak periods while maximizing customer/seller experience. This role involves driving critical decisions with cross functional teams and senior leadership and requires strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Forecasting, Sales & Operations Planning and Inventory management.
Key job responsibilities
- Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize customer/seller experience
- Support the business growth in constrained environments with Frugal and innovative solutions
- Make the existing processes scalable by identifying and implementing available tools/automation
- Rollout best practices from other geographies/ companies to minimize end to end supply chain losses
- Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences
- Program manage and drive decision making across cross functional teams and senior leadership
- Influence on inventory planning with business stakeholders to avoid/reduce unhealthy stocks in fulfillment center
- Manage multiple stakeholders and diverse supply chains from vendors/sellers to our fulfillment centers, through difficult conversation to drive the best course of actions for total business
Basic Qualifications
- 4+ years of program or project management experience
- 4+ years of working cross functionally with tech and non-tech teams experience
- 4+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Familiarity with Supply Chain Management concepts, e.g. 3PL operations, inventory placement, capacity management and cross border logistics.
Preferred Qualifications
- 4+ years of driving end to end delivery, and communicating results to senior leadership experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.