1,090 Dhl jobs in Singapore

What makes DHL great? Our people We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.

DHL Global Forwarding is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

DHL Same Day is DHL Global Forwarding's global time critical & white glove service. With our flexibility of services meeting the emergency shipment needs of a wide range of industries, whether it's the extensive database of aircraft parts we maintain for our Aircraft On Ground clients, or expediting mission-critical parts globally for our Semiconductor and Automotive clients, or the ability to meet time-critical temperature-sensitive needs unique to Life Sciences and clinical trial logistics, DHL Same Day gets the shipment there, when it has to be, for any business or organization.

Overall Role Purpose

To provide leadership and management of the DHL Same Day business to achieve established objectives while ensuring the optimum short and long-term growth, profitability, customer, and employee satisfaction. Control and develop DHL Same Day business activities within the operating framework and region as defined by the Group and DHL Global Forwarding considering local business environment to deliver maximum profit and optimize business assets and human resources.

Key Responsibilities

Customer:

• Represent DHL with strategically important customers to enhance Same Day business opportunities.
• Represent DHL Same Day in pricing/contract negotiations.
• Ensure compliance with programs, procedures, audits, and standards as required.
• Collaborate with employees to develop skills and identify career path.
• Engage with staff providing motivation and active leadership.

Stakeholder:

• Provide leadership to ensure business objectives are clearly communicated and consistently implemented.
• Define and execute business plan to grow and globalize the DHL Same Day products and services.
• Partner with all DHL business units to develop opportunities for revenue and business growth.
• Develop relationships and negotiate cost and service levels with both internal and external vendors.
• Contributor of Senior Management Team providing insights, collaboration, and innovation.
• Grow revenue, EBIT, and margin to in turn expand presence and market share of SD/LS business in Asia.

Process:

• Lead, develop and execute all aspects of the business plan, including sales and sales incentive programs, marketing campaigns, program management, project management, customer information, pricing, strategic planning, accounting, etc.
• Direct and manage all Same Day customer and supplier contracts, terms/conditions, and methods of conducting business, maintaining compliance with DPDHL policies and procedures and business practices.
• Ensure Same Day product plan aligns with and complements the DHL Global Forwarding global product suite.
• Develop and manage the specific business plan and budget for regional Same Day location, ensuring alignment with the overall DPDHL and DHL Global Forwarding goals and objectives.
• Ensure annual business plans are met, including revenue, cash flow, EBITA, service levels and employee opinion satisfaction and that appropriate corrective action is taken to rectify any variance.
• Work with field organization to train on Same Day products and provide support.

Role Requirements

• Has extensive depth and breadth of expertise and experience in general management and/or functional leadership.
• A wide and comprehensive acquaintance with, and understanding of, both general and specific aspects of work supervised and practical application to problems and situations ordinarily encountered.
• Analyzes and resolves complex cross-functional issues.
• Typically requires 10+ years related field experience, including 5+ years of industry experience and 3-5 years' experience in a Sr. Transportation/Logistics business management position.

What makes DHL great? Our people! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

DHL Global Forwarding is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

DHL Same Day is DHL Global Forwarding’s global time critical & white glove service. With our flexibility of services meeting the emergency shipment needs of a wide range of industries, whether it’s the extensive database of aircraft parts we maintain for our Aircraft On Ground clients, or expediting mission-critical parts globally for our Semiconductor and Automotive clients, or the ability to meet time-critical temperature-sensitive needs unique to Life Sciences and clinical trial logistics, DHL Same Day gets the shipment there, when it has to be, for any business or organization.

Overall Role Purpose

To provide leadership and management of the DHL Same Day business to achieve established objectives while ensuring the optimum short and long-term growth, profitability, customer, and employee satisfaction. Control and develop DHL Same Day business activities within the operating framework and region as defined by the Group and DHL Global Forwarding considering local business environment to deliver maximum profit and optimize business assets and human resources.

Key Responsibilities

Customer :

• Represent DHL with strategically important customers to enhance Same Day business opportunities.
• Represent DHL Same Day in pricing/contract negotiations.
• Ensure compliance with programs, procedures, audits, and standards as required.
• Collaborate with employees to develop skills and identify career path.
• Engage with staff providing motivation and active leadership.

Stakeholder :

• Provide leadership to ensure business objectives are clearly communicated and consistently implemented.
• Define and execute business plan to grow and globalize the DHL Same Day products and services.
• Partner with all DHL business units to develop opportunities for revenue and business growth.
• Develop relationships and negotiate cost and service levels with both internal and external vendors.
• Contributor of Senior Management Team providing insights, collaboration, and innovation.
• Grow revenue, EBIT, and margin to in turn expand presence and market share of SD/LS business in Asia.

Process :

• Lead, develop and execute all aspects of the business plan, including sales and sales incentive programs, marketing campaigns, program management, project management, customer information, pricing, strategic planning, accounting, etc.
• Direct and manage all Same Day customer and supplier contracts, terms/conditions, and methods of conducting business, maintaining compliance with DPDHL policies and procedures and business practices.
• Ensure Same Day product plan aligns with and complements the DHL Global Forwarding global product suite.
• Develop and manage the specific business plan and budget for regional Same Day location, ensuring alignment with the overall DPDHL and DHL Global Forwarding goals and objectives.
• Ensure annual business plans are met, including revenue, cash flow, EBITA, service levels and employee opinion satisfaction and that appropriate corrective action is taken to rectify any variance.
• Work with field organization to train on Same Day products and provide support.

Role Requirements

• Has extensive depth and breadth of expertise and experience in general management and/or functional leadership.
• A wide and comprehensive acquaintance with, and understanding of, both general and specific aspects of work supervised and practical application to problems and situations ordinarily encountered.
• Analyzes and resolves complex cross-functional issues.
• Typically requires 10+ years related field experience, including 5+ years of industry experience and 3-5 years’ experience in a Sr. Transportation/Logistics business management position.

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technological backbone of the world's biggest logistics company. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

At IT Services, we are passionate about new technology. Our P&P Customer Touchpoints Operations Team is continuously expanding.

#DHL #DHLITServices #GreatPlace #Linux #Kubernetes #Docker

The team primarily focuses on application support activities for large domestic retail and hub systems. You'll have a great opportunity to be part of a large enterprise organization with exposure to a combination of industry standards and technologies on a global scale. This role provides a solid platform for your continued development.

As a Senior Application Support Specialist, you will work on various platforms, including Redhat Linux & Kubernetes-based services, supporting critical applications for the P&P Business. Experience with container solutions like Docker, Podman, or LXC, and a practical understanding of Kubernetes are required.

This position is suitable for someone with intermediate technical skills looking to grow into application support, who is eager to learn and has excellent communication skills to work well in a team.

• Redhat Linux OS or Application Support experience
• Kubernetes experience in a production environment
• Monitoring & Automation tools (e.g., Ansible, Splunk, Zabbix, Nagios)
• Working knowledge of Docker, Podman, or LXC
• Familiarity with networking concepts and firewalls

• 25 days of holiday, 6 self-sickness days, full compensation for up to 10 days of illness per year, and up to 3 additional paid days off for long-term service
• Annual bonus
• Ongoing professional and technical training and certifications
• Flexible working hours with home office options
• Edenred Cafeteria program including fully covered lunch vouchers, pension/life insurance, medical membership
• Multisport card, discounts with partners, rewards for anniversaries, company events, health days, fruit days, maternity grant, opportunity to buy Deutsche Post AG shares at a discount, and more

Hello, my name is Charles, and I am the head of department for P&P CTS operations in Prague. I started my career with DHL Systems in 2000 as a Junior Systems Administrator in the UK, working in the global application support and operations team.

Since moving to Prague in 2004, I have been part of DHL IT Services, holding various technical and leadership roles. I've traveled extensively and met many talented people across our locations in Germany, Malaysia, Singapore, and the Americas.

With strong support from diverse teams, we aim for service excellence, utilizing DevOps technologies and industry best practices. Looking forward to having you onboard!

DHL Group, the world's leading logistics company with its distinctive yellow-red logo, needs no introduction. While DHL IT Services is part of it, we do not handle packages here. We provide IT services to all DHL Group divisions.

Responsibilities:

• Support daily warehouse operations
• Assist with picking, packing, and sorting of goods
• Assist in receiving and issuing of goods
• Oversee both physical inventory and record management within the inventory system
• Conduct periodic stock-taking exercises
• Report directly to the Managing Director

Requirements:

• Minimum GCE N Level qualification
• Mature, responsible, and committed individual who can work independently in a fast-paced environment
• Meticulous and a strong team player with high integrity
• 2–3 years of experience in a similar role
• Familiarity with Warehouse Management Systems (WMS)
• Ability to operate a forklift and electric reach truck
• Available to start work immediately

Responsibilities:

• Support daily warehouse operations
• Assist with picking, packing, and sorting of goods
• Assist in receiving and issuing of goods
• Oversee both physical inventory and record management within the inventory system
• Conduct periodic stock-taking exercises
• Report directly to the Managing Director

Requirements:

• Minimum GCE N Level qualification
• Mature, responsible, and committed individual who can work independently in a fast-paced environment
• Meticulous and a strong team player with high integrity
• 2–3 years of experience in a similar role
• Familiarity with Warehouse Management Systems (WMS)
• Ability to operate a forklift and electric reach truck
• Available to start work immediately

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

• Operational Management:

◦ Plan and monitor inbound/outbound shipments, ensuring timely delivery and cost efficiency.

◦ Manage warehouse operations, including stock audits, cycle counts, and loss prevention.

◦ Negotiate contracts with freight forwarders, carriers, and third-party logistics providers (3PLs).

• Process Optimization:

◦ Identify bottlenecks and implement solutions to improve workflow and reduce lead times.

◦ Analyze logistics KPIs (e.g., OTIF, freight costs) and report findings to senior management.

• Compliance & Safety:

◦ Ensure adherence to local/international regulations (e.g., customs, hazardous materials).

◦ Promote workplace safety protocols and sustainability initiatives.

• Stakeholder Collaboration:

◦ Liaise with procurement, sales, and customer service teams to align logistics with business goals.

◦ Resolve escalated customer inquiries related to shipping delays or damages.

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (or equivalent experience).
• 3+ years of experience in logistics, transportation, or warehouse management.
• Familiarity with Lean/Six Sigma methodologies (certification preferred).
• Proficiency in WMS/TMS platforms
• Ability to work under pressure and adapt to dynamic market conditions.

Company Overview
We invite you to join our team at Sterra.sg , a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings accessible to all. We take great pride in our vision To empower 1 million homes by 2027, elevating health and convenience to optimise daily living, and our mission To provide effective and minimalistic home wellness products, making them affordable to everyone.

Position Overview
We are seeking a Warehouse Operations Manager to lead and optimise our end-to-end warehouse and fulfilment processes. This role requires a candidate with deep operational expertise in logistics, inventory control, and process improvement—ideally within the fast-paced electronics retail environment. The ideal candidate will bring a proven track record in streamlining warehouse functions, driving operational efficiency, and leading high-performing teams to meet service and fulfilment targets.

Key Responsibilities:

Fulfilment/ Warehouse Operations Management:

• Oversee day-to-day fulfilment operations to ensure operational efficiency, including order processing, inventory management, and shipping logistics.
• Optimise fulfilment processes, efficiency, and costs.
• Manage warehouse’s daily activities to maximise efficiency.
• Ensure accurate inventory tracking and management to support order fulfilment and prevent stockouts or overstock situations.
• Collaborate with the procurement team to forecast inventory needs and plan accordingly.
• Liaise with vendors, suppliers, and third-party logistics providers to ensure smooth coordination and delivery.
• Implement best practices and innovative solutions to streamline operations.
• Ensure that all operations comply with company policies, industry regulations, and safety standards.
• Conduct regular audits and implement corrective actions as needed.

RMA:

• Oversee and manage onsite repair scheduling by using Google Calendar to meet the given SLA for onsite repair services
• Developing and implementing procedures for processing returned items, including receiving, inspecting, and determining disposition (repair, replacement, or refund).
• Identifying the reasons for returns and working to prevent future occurrences through process improvements.
• Act as a point of escalation for complex RMA cases.
• Responsible for RMA data management, KPI tracking and weekly reporting

Team Management & Interdepartmental Collaboration:

• Lead, mentor, and develop a high-performing team.
• Set clear goals, expectations, and maintain high performance standards.
• Collaborating with internal teams to address and resolve operational issues, ensuring and maintaining seamless operations
• Prepare and present reports on performance, inventory levels, and operational metrics to management.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Requirements:

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, or a related field (or equivalent experience).
• Hands-on experience in warehouse operations, inventory control and managing RMA (Return Merchandise Authorisation) processes, including warranty returns, customer claims, and repairs.
• Proven ability to lead, motivate, and develop high-performing operational teams.
• Strong track record of setting clear goals, providing feedback, and driving accountability across diverse teams.
• Committed to fostering a culture of continuous improvement, accountability, and collaboration.
• Excellent interpersonal and communication skills with a collaborative mindset.
• Ability to balance departmental priorities with overall business objectives.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

• To ensure delivery of SLA's with customer in a fast growing sector, including managing/implementing operations in accordance with the DSC standards.
• Reviews monthly operational performance with site customers and provide solution to drive for operational excellence
• Build a strong win-win customer relationship so as to ensure customer retention and development solution to growth existing business
• Frequently review, align and keep management team updated on operational issues and performances indices such as utilization, productivity, space and resources management, training and hiring
• Manage the planning process to ensure all daily operation activities are executed and meet according to the customer service levels
• Drive high performance in own team with focus on quality, service and cost
• Actively promote the exchange and adoption of Best Practices within the country to leverage collective learning and to improve consistency and productivity
• Continually review and improve business processes to improve service quality and productivity
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Analyse opportunities for warehouse automation
• Project management support for joint projects with Customers as well as internal projects

• Degree in Logistics / Supply Chain Management preferred.
• Minimum 5 years experience in Operations Management
• High proficiency in Excel. VBA, Access, SQL, PowerBI skills will be an advantage
• Must be highly motivated and able to supervise headcount of more than 10 and manage relationships with all levels of staff and customers
• Have excellent verbal, written and presentation skills

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.