1,265 Distribution jobs in Singapore

Responsibilities:
Provide excellent customer service and support in the supply chain industry.
Handle customer inquiries, orders, and complaints in a timely and professional manner.
Manage and maintain customer accounts, ensuring accurate and up-to-date information.
Coordinate with internal teams to ensure smooth order processing and delivery.
Proactively communicate with customers regarding order status, delays, and any issues.
Collaborate with logistics and warehouse teams to address customer requirements.
Resolve customer complaints and escalate issues when necessary.
Assist in the implementation of customer service strategies and process improvements.
Stay updated on industry trends and best practices in supply chain management.
Provide feedback and suggestions for continuous improvement of customer service operations.
Minimum Requirements:
Diploma or degree in Business, Supply Chain, or related field.
Prior experience in customer service, preferably in the supply chain or logistics industry.
Strong communication and interpersonal skills.
Customer-focused mindset and ability to handle customer inquiries and complaints professionally.
Proficiency in MS Office applications, especially Excel.
Excellent organizational and time management skills.
Attention to detail and ability to multitask.
Ability to work in a fast-paced and dynamic environment.
Strong problem-solving and analytical skills.
Knowledge of supply chain management concepts and processes.
Interested candidates who wish to apply for the advertised position, please send in your resume to
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EA License No.: 13C6305
Registration No.: R
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Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish We are strengthening our team and are seeking a dynamic and seasoned Portfolio Manager. We feature a collaborative environment with creative, inquisitive people and groundbreaking technologies. As part of the Pacific Operations Business Process Re-engineering team, you'll play a pivotal role in leading projects that transform Apple's Logistics operations in the rapidly growing Asia Pacific region (Greater China, North East Asia, South East Asia, Australia & New Zealand). Apple Distribution Centers are undergoing a major transformation focused on optimization, automation, and the application of generative AI across site, network, and processes. This exciting role offers the opportunity to lead a diverse range of cross-functional programs driving this strategic transformation. If you're passionate about driving critical initiatives and optimising supply chains, this is the perfect opportunity to make a significant impact. Come join us and make a difference

Description

• DC Portfolio Management: Proactively manage the Logistics DC portfolio, encompassing a range of projects including system implementations, infrastructure upgrades, and process improvements. Ensure project alignment with business objectives and the DC roadmap, driving measurable improvements in DC performance. Provide strategic guidance and oversight for all projects within the portfolio. - Roadmap Development: Collaborate with Logistics DC teams and experienced DC subject matter experts to develop and prioritize future capabilities roadmaps, aligning technology investments with strategic business objectives. Conduct market research and competitive analysis to identify emerging opportunities and promote the implementation of scalable infrastructure. - Lead and Drive Key Cross-Functional Programs: Lead and drive selected key cross-functional programs within the DC portfolio, focusing on critical initiatives that require cross-functional collaboration and executive sponsorship. Define program scope, objectives, and success metrics aligned with overall business strategy. - Design and Implement Agile Fulfillment Solutions: Collaborate with DC operators, Outbound Logistics, and third-party partners to design and optimize end-to-end fulfillment and operational processes across PAC Distribution Centers, using data analysis, industry best practices, and cutting-edge technologies to drive efficiency, consistency, and global/regional integration. Serve as a solution architect, collaborating closely with engineering teams and actively participating in Agile sprints to design, develop, and deliver scalable and innovative capabilities, ensuring global and regional integration where applicable. - Leverage innovative Technologies for Operational Excellence: Identify and implement opportunities to use groundbreaking technologies such as AI/ML, GenAI, and RPA to drive efficiency gains, automate repetitive tasks, and reduce operational costs and carbon footprints. Continuously explore and evaluate emerging technologies. - Ensure Global and Regional Integration: Ensure that business processes and systems are seamlessly integrated both regionally and globally, adhering to Apple's standards and guidelines. Focus on creating a consistent and scalable global operating model. - Drive Continuous Improvement and Innovation: Foster a culture of experimentation and data-driven decision-making to optimize business processes and systems within the DC. Actively participate in data-related projects, ensuring a strong understanding of available data sources and providing input to ensure data tools and reporting mechanisms effectively support DC operations. Contribute to DC knowledge management to standardize best practices and train future subject matter experts.

Minimum Qualifications

• 10+ years of progressive experience in business process management, system implementation, specifically within a distribution center or supply chain environment.
• Proven experience leading cross-functional teams and successfully managing complex and strategic projects related to DC operations, system implementations, or process re-engineering.
• Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) and experience with structured project management approaches.
• A proven ability to influence and collaborate across all levels of the organization thanks to excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Degree or equivalent experience o in Business Administration, Supply Chain, Industrial Engineering, or a related field.

Preferred Qualifications

• Expertise in implementing and integrating DC automation technologies, including WMS and robotics.
• Strong working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) systems.
• Demonstrated ability to thrive in a matrixed, global organization, collaborating effectively across diverse teams and cultures.
• Hands-on experience with solutioning in either SAP or web technologies.
  Lean Six Sigma certification preferred.

Submit CV

Summary

The Enhanced Due Diligence (EDD) Executive will be responsible for conducting thorough due diligence reviews on prospective and existing financial representatives and distribution partners. This role ensures that the company complies with regulatory requirements (MAS, AML/CFT, PDPA, FA Act) and internal policies, mitigating reputational, regulatory, and financial risks associated with distribution activities.

Responsibilities

• Perform enhanced due diligence checks on financial agents, agency leaders, and distribution partners prior to onboarding.
• Review declarations, supporting documents, and background information provided by candidates.
• Liaise with internal stakeholders (Recruitment, Distribution, Legal, Compliance) to resolve discrepancies or red flags.
• Escalate high-risk cases for further review and approval by senior management.
• Conduct periodic due diligence refreshers on active agents/distribution partners.
• Review adverse news, regulatory actions, or misconduct reports to assess continued suitability.

• Maintain updated risk profiles and ensure timely follow-ups on outstanding issues.

• Ensure due diligence processes comply with MAS regulations, AML/CFT requirements, and industry guidelines.

• Assist in preparing reports and documentation for regulatory inspections or internal audits.
• Support the design and implementation of due diligence policies, frameworks, and workflows.

Requirements

• Bachelor's degree in Business, Finance, Law, or a related discipline.
• 2–4 years of relevant experience in due diligence, compliance, AML/CFT, or risk management (financial services or insurance industry preferred).
• Familiarity with MAS regulations, FA Act, AML/CFT frameworks, and distribution governance requirements.
• Strong analytical and investigative skills with attention to detail.
• Proficient in MS Office (Excel, PowerPoint) and due diligence screening tools (e.g., World-Check, Dow Jones, LexisNexis).
• Effective communication and report-writing skills.
• Ability to manage sensitive information with discretion and integrity.

Summary
We are searching for a highly independent and result orientated Distribution Specialist You will be part of the Distribution team and will be the key person supporting and coordinating all the B2B channel activities. You will work closely with our Sales team and industry partners to recommend the best solutions for the business ultimately driving the technical strategy, system maturity, and the overall success for the B2B.

Job Description
Scoot Service Request Module

• Salesforce Category Management
• Oversee and manage Salesforce categories within the Scoot Agency Hub.
• Ensure accurate categorization and functionality related to service requests.
• Workflow Process Optimization
• Assess current workflows and identify opportunities for improvement.
• Implement strategies to optimize and streamline workflow processes related to service requests.
• Process Enhancements and Testing
• Supervise the enhancement of workflows, ensuring they meet business needs.
• Conduct thorough testing of process changes to validate effectiveness prior to implementation.
• Collaboration with Product Owner
• Work closely with the Product Owner to discuss and prioritize new workflow enhancements.
• Facilitate regular meetings to align on objectives, timelines, and deliverables.

Scoot B2B Portals Business as Usual (BAU) Support

• Agent Account Management
• Manage agent accounts, ensuring status updates and information accuracy.
• Handle any discrepancies or issues regarding accounts.
• Role Access Configuration Management
• Oversee account role configurations for B2B portal access.
• Ensure that access aligns with business policies and security measures.
• Error Investigation and Support
• Provide assistance in resolving issues related to B2B portals.
• Investigate reported errors, ensuring swift resolution to maintain portal functionality.
• Analytical Performance Support
• Analyze portal performance metrics to drive continuous improvement.
• Present findings and recommendations to relevant stakeholders.

NDC API Support Responsibilities

• Error Investigation for NDC API
• Act as the first point of contact for partners experiencing issues with NDC APIs.
• Investigate problems and coordinate solutions effectively.
• Testing and Validation of Partner Connections
• Support onboarding and upgrades of NDC partner connections.
• Test and validate connectivity to ensure seamless integrations.

NDC Procurement Management

• Agreement Maintenance
• Ensure that all agreements with NDC partners are up-to-date and compliant.
• Track versions of agreements to ensure accuracy and relevance.
• Legal Coordination
• Collaborate with the legal department to review and refine partner agreements.
• Facilitate prompt legal reviews and adjustments as needed.
• Onboarding Process Management
• Ensure the onboarding process for NDC partners is efficient and effective.
• Communicate expectations and required documentation to partners.
• Procurement Process Optimization
• Identify opportunities to fine-tune and automate the procurement process.
• Implement best practices for procurement to enhance performance and reduce delays.

Requirements

• Degree in Information & Digital technology / Aviation Business Management or equivalent
• Highly adaptable to change
• High acumen for technology
• High analytical and problem solving skills
• Highly developed communication and presentation skills
• Strong innovative output and execution with resource constraints
• Conceptual and intuitive thinker with business/operational acumen
• Comfortable working with ambiguity and without complete information
• Highly independent, intuitive and autonomous
• Culturally aware and able to form cooperative relationships with internal and external stakeholders

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity

HERE'S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

We are on the hunt for a highly motivated individual with top-notch customer service skills who thrives on connecting with stakeholders. If you love supporting activities to drive distribution targets and working alongside a lively team of Agency Sales Managers and Directors, this is your chance

To be successful in this role, you need to be a curious go-getter who isn't afraid to shake things up and make waves. Ready to ditch the status quo and dive into something exciting? We want YOU

WHAT YOU'LL DO

• Support Distribution targets, initiatives and influence a group of Agency Sales Managers or Directors
• Develop, support and achieve Distribution and Recruitment targets and initiatives
• Develop and recommend appropriate initiatives to drive and achieve sales targets, business plan, and various project KPIs.
• Connect and influence key group of Sales Directors/Managers

WHO YOU ARE

• Ability to multitask and work under pressure and remain agile in a fast-paced environment
• Possess M5, M9, M9A, M8, M8A, HI and CMFAS papers would be advantageous
• Strong knowledge of financial products and possess sales experience within the financial services industry
• Prior experience in engaging and managing agency team or agency managers preferred
• Resourceful and a strong team player
• Good communication and interpersonal skills

WHAT'S IN IT FOR YOU

• Competitive remuneration
• Flexi-Benefits
• Hybrid work week
• A workplace environment that fosters collaboration and interactions with others
• Opportunity to work with various teams

Entry Level: 0 - 2 years

Summary

We are searching for a highly independent and result orientated Distribution Specialist You will be part of the Distribution team and will be the key person supporting and coordinating all the B2B channel activities. You will work closely with our Sales team and industry partners to recommend the best solutions for the business ultimately driving the technical strategy, system maturity, and the overall success for the B2B.

Job Description

Scoot Service Request Module

1) Salesforce Category Management

• Oversee and manage Salesforce categories within the Scoot Agency Hub.
• Ensure accurate categorization and functionality related to service requests.

2) Workflow Process Optimization

• Assess current workflows and identify opportunities for improvement.
• Implement strategies to optimize and streamline workflow processes related to service requests.

3) Process Enhancements and Testing

• Supervise the enhancement of workflows, ensuring they meet business needs.
• Conduct thorough testing of process changes to validate effectiveness prior to implementation.

4) Collaboration with Product Owner

• Work closely with the Product Owner to discuss and prioritize new workflow enhancements.
• Facilitate regular meetings to align on objectives, timelines, and deliverables.

Scoot B2B Portals Business as Usual (BAU) Support

1) Agent Account Management

• Manage agent accounts, ensuring status updates and information accuracy.
• Handle any discrepancies or issues regarding accounts.

2) Role Access Configuration Management

• Oversee account role configurations for B2B portal access.
• Ensure that access aligns with business policies and security measures.

3) Error Investigation and Support

• Provide assistance in resolving issues related to B2B portals.
• Investigate reported errors, ensuring swift resolution to maintain portal functionality.

4) Analytical Performance Support

• Analyze portal performance metrics to drive continuous improvement.
• Present findings and recommendations to relevant stakeholders.

NDC API Support Responsibilities

1) Error Investigation for NDC API

• Act as the first point of contact for partners experiencing issues with NDC APIs.
• Investigate problems and coordinate solutions effectively.

2) Testing and Validation of Partner Connections

• Support onboarding and upgrades of NDC partner connections.
• Test and validate connectivity to ensure seamless integrations.

NDC Procurement Management

1) Agreement Maintenance

• Ensure that all agreements with NDC partners are up-to-date and compliant.
• Track versions of agreements to ensure accuracy and relevance.

2) Legal Coordination

• Collaborate with the legal department to review and refine partner agreements.
• Facilitate prompt legal reviews and adjustments as needed.

3) Onboarding Process Management

• Ensure the onboarding process for NDC partners is efficient and effective.
• Communicate expectations and required documentation to partners.

4) Procurement Process Optimization

• Identify opportunities to fine-tune and automate the procurement process.
• Implement best practices for procurement to enhance performance and reduce delays.

Requirements:

• Degree in Information & Digital technology / Aviation Business Management or equivalent
• Highly adaptable to change
• High acumen for technology
• High analytical and problem solving skills
• Highly developed communication and presentation skills
• Strong innovative output and execution with resource constraints
• Conceptual and intuitive thinker with business/operational acumen
• Comfortable working with ambiguity and without complete information
• Highly independent, intuitive and autonomous
• Culturally aware and able to form cooperative relationships with internal and external stakeholders

Vendor Management; Critical Thinking; Business Requirements Documentation (BRD); Google Analytics; Service Strategy; Aviation Economics; Machine Learning; Strategic Selling; Contract Management; Microsoft Excel; Change Management; Conflict Management; Content Management System (CMS); Product Roadmapping; Adobe Experience Cloud; Customer Journey Mapping; Service Delivery; User Personas; Salesforce (Software); Group Problem Solving; Service Recovery; SWOT Analysis; Competitor Analysis; Kaizen (Continuous Improvement); Artificial Intelligence (AI); Root Cause Analysis; Business Process Re-Engineering (BPR); Customer Experience (EX); User Persona; Documentations; Facebook Business; Salesforce Marketing Cloud; Customer Experience (CX); Design Thinking; Scrum (Agile); Stakeholder Management; Procurement Procedures; Communication; Distribution Channels; Service Innovation; Product Innovation; Standard Operating Procedures (SOPs); Continuous Improvement (CI); Robotic Process Automation (RPA); Problem Framing; Business Innovation; Ecosystem Management; Project Management; Negotiation; PESTLE Analysis; Facilitation; Power Query; E-Commerce; Product Development; Emerging Technologies; Market Trend Analysis; Virtual Reality

Distribution Specialist

We are seeking a highly skilled Distribution Specialist to join our team. In this role, you will be responsible for loading and unloading products, assisting with truck maneuvering, and compiling accurate delivery records.

The ideal candidate will have excellent communication skills, be comfortable traveling islandwide with a truck, and possess the ability to work independently in a fast-paced environment.

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

• Loading and unloading products upon approval.
• Assisting truck maneuvering and locating delivery destinations.
• Compiling accurate delivery records and reporting issues.

• Comfortable traveling islandwide with a truck.

We welcome and encourage all applicants to submit their application directly at the LEGO Careers Portal:

Job Description

We are looking for a Distribution Manager to manage our Distribution centre operations and ensuring accurate customer order fulfilment from our Distribution centres. This role is responsible in ensuring that we operate with best-in-class standards at the Distribution centres, optimizing logistics performance and cost, and implementing sustainability initiatives. The Distribution Manager will lead continuous improvement initiatives and ensuring that we maintain and improve our service levels to enable business growth

Core Responsibilities:

Oversee Distribution Centre Operations:

• Provides governance towards our appointed 3PL, ensuring performance are per service level agreement and follows the LEGO Group's standards. This includes:
• Ensuring KPIs (warehouse occupancy, inbound/outbound efficiencies, OTIF, inventory accuracies) are on track.
• Review short term capacity requirements for DC and optimize inbound-outbound logistics to manage any imbalance situation.
• Track and manage damaged, quality stocks, scrap and support claims process.
• Inventory control and management through ensuring proper cycle count and stock take processes by the 3PL.
• Represent Distribution in BU weekly and monthly operation cadence, review KPIs performance and address any escalations.
• Lead the LEGO Group/3PL weekly operational meetings, monthly and quarterly Business reviews to ensure service levels are met.
• Ensure reliable operations and a sound BCP (business continuity process) is activated in situations when needed.

Procurement of 3PL service and cost management

• Support the analysis of the distribution centre's storage, throughput and obtain customer requirements to support the procurement process for selecting and contracting 3PL services.
• Ensure cost effective operations and distribution spend within budget.

Business unit:

• Partner with Business Unit stakeholders to ensure Distribution aligns with business requirements and supports daily operations that facilitate sales and customer service.

Customer Service:

• Ensure high levels of customer satisfaction by maintaining accurate order processing at the DC, timely deliveries, and effective communication with BU and customers.
• Collaborate with Customer-Logistics team to manage any value-added services required to serve our customers.

Compliance:

• Ensure compliance with all relevant regulations, safety standards, and company policies.

Reporting and monitoring:

• Ensure monthly, weekly and daily reports on distribution centre performance are in place, including key metrics are accurately captured.

Continuous Improvement:

• Partner with Procurement team and 3PL to identify opportunities for continuous improvement in enhancing efficiencies, reduce costs and improve distribution performance.

Do you have what it takes?

• Bachelor's degree in supply chain management, Logistics, Industrial Engineering, or a related field.
• Minimum 7- 10 years of experience in distribution, logistics, or supply chain operations.
• Proven track record in managing 3PLs, driving performance improvements, and implementing best practices.
• Strong knowledge of FMCG-specific logistics challenges, including high volumes, small deliveries, high SKU turnover, and promotional demand spikes.
• Demonstrated experience in managing stakeholders, working in a diverse and multi-functional working environment.
• Strong problem-solving skills, experienced in mining insights from various data sources, and strong presentation skills.
• Team oriented, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently.
• APICS CLTD, CPIM, CSCP, certification is a plus.
• Experience with WMS, TMS, and ERP systems; proficiency in data analysis tools (e.g., Power BI, Tableau) is a plus.
• Some level of knowledge in SAP Sales and Distribution module is a plus
• Experience in leading digital transformation and sustainability initiatives in logistics is a plus

Build your career brick by brick at the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

• Provides governance towards our appointed 3PL, ensuring performance are per service level agreement and follows the LEGO Group's standards. This includes:
• Ensuring KPIs (warehouse occupancy, inbound/outbound efficiencies, OTIF, inventory accuracies) are on track.
• Review short term capacity requirements for DC and optimize inbound-outbound logistics to manage any imbalance situation.
• Track and manage damaged, quality stocks, scrap and support claims process.
• Inventory control and management through ensuring proper cycle count and stock take processes by the 3PL.
• Represent Distribution in BU weekly and monthly operation cadence, review KPIs performance and address any escalations.
• Lead the LEGO Group/3PL weekly operational meetings, monthly and quarterly Business reviews to ensure service levels are met.
• Ensure reliable operations and a sound BCP (business continuity process) is activated in situations when needed.

• Support the analysis of the distribution centre's storage, throughput and obtain customer requirements to support the procurement process for selecting and contracting 3PL services.
• Ensure cost effective operations and distribution spend within budget.

• Partner with Business Unit stakeholders to ensure Distribution aligns with business requirements and supports daily operations that facilitate sales and customer service.

• Ensure high levels of customer satisfaction by maintaining accurate order processing at the DC, timely deliveries, and effective communication with BU and customers.
• Collaborate with Customer-Logistics team to manage any value-added services required to serve our customers.

• Ensure compliance with all relevant regulations, safety standards, and company policies.

• Ensure monthly, weekly and daily reports on distribution centre performance are in place, including key metrics are accurately captured.

• Partner with Procurement team and 3PL to identify opportunities for continuous improvement in enhancing efficiencies, reduce costs and improve distribution performance.

• Bachelor's degree in supply chain management, Logistics, Industrial Engineering, or a related field.
• Minimum 7- 10 years of experience in distribution, logistics, or supply chain operations.
• Proven track record in managing 3PLs, driving performance improvements, and implementing best practices.
• Strong knowledge of FMCG-specific logistics challenges, including high volumes, small deliveries, high SKU turnover, and promotional demand spikes.
• Demonstrated experience in managing stakeholders, working in a diverse and multi-functional working environment.
• Strong problem-solving skills, experienced in mining insights from various data sources, and strong presentation skills.
• Team oriented, possesses good interpersonal and communication skills and able to manage assigned responsibilities independently.
• APICS CLTD, CPIM, CSCP, certification is a plus.
• Experience with WMS, TMS, and ERP systems; proficiency in data analysis tools (e.g., Power BI, Tableau) is a plus.
• Some level of knowledge in SAP Sales and Distribution module is a plus
• Experience in leading digital transformation and sustainability initiatives in logistics is a plus