6,241 Human Resources jobs in Singapore

Main Purpose of Role:

Maintain employee information that is accurate, meets the organization's legal obligations, and assists in human resource management and planning.

Main Responsibilities:

• Process changes to the organization's human resource programs and policies in accordance with guidelines so that these programs are implemented accurately and fairly.
• Maintain employee records manually or in a human resources information system (HRIS) so that information is accurate and secure.
• Data managed may include personal information, job history, retirement and insurance documentation, leave accrual records, and details of illness, absences, transfers, and salary progression.
• Analyze data and prepare reports for management, to meet legal obligations, or for external agencies.
• Statistics analyzed may include employee demographics, skills inventory, absences, overtime, or employee turnover.
• Respond to enquiries from employees, managers and external agencies (such as government departments or insurers) about individual and organization-wide human resource information, without compromising the organization's standards of privacy and confidentiality.

Required and Preferred Qualifications:

Education: Associates Degree (± 13 years)

Experience: Min 1 year

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Possesse strong time management skills and motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and the language of the supporting market.

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

Job Segment: BPO, Quality Manager, Advertising, Operations, Customer Service, Quality, Marketing

1 day ago Be among the first 25 applicants

• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
  
  

• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
  
  

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
  
  

• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
  
  

• Position applying for
• Current remuneration
• Expected remuneration
• Notice period
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Business Consulting and Services

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Adecco is partnering with an Italian multinational corporation specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are looking for a Customer Service Representative to join the team!

The Opportunity

Adecco is partnering with an Italian multinational corporation specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are looking for a Customer Service Representative to join the team!

This role acts as the central point for all customer interactions, primarily focuses on resolving customer issues and providing accurate product details efficiently. Strong internal coordination with departments like Logistics, Production, Sales, and Accounting is essential. This position is key to upholding strong customer relationships and operational effectiveness.

• Permanent , full time employment
• Location : Central region, Novena
• Working hours : Monday - Friday, 8.30am to 5.30pm
• Salary Package : up to $3500 basic + AWS

The Job

• Act as a link between plants and customers to ensure smooth flow of information both ways.
• Enter and process Sales Orders in SAP - SD Module following defined procedure.
• Coordinate with Production Planners to gather information on availability of goods.
• Coordinate with Logistics to gather information on ETAs to be passed onto customers.
• Generate invoices and coordinate internally to generate relevant documents to allow export / import in the destination countries.
• Acknowledging and coordinate internally to resolve customer complaints.
• Set-up in SAP of commissions' agreements and relevant settlement.

The Talent

• Minimum Diploma holder
• At least 3 years of experience in order fulfillment
• Comfortable to work with colleagues in different time zones (HQ in Italy with 6 hours gap)
• Good communication internally and externally.

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to in MS Word Copy.
• We regret that only shortlisted candidates will be notified.

Hazel Wong
Direct Line: 6697 7962
EA License No: 91C2918
Personnel Registration Number: R24121511

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Possesse strong time management skills and motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and the language of the supporting market.

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

Job Segment: BPO, Quality Manager, Advertising, Operations, Customer Service, Quality, Marketing

Job Details:

• Working Days: Monday to Friday
• Working Hours: 9:00 AM to 6:00PM
• Break Time: 1-hour lunch break (exact timing to be determined based on operational requirements)
• Work Location: Based on rostered assignments, specific deployment sites will be communicated in advance
• Standby Duty: Engineers may be placed on standby duty outside regular office hours, including weekends and public holidays, depending on operational needs

Job Responsibilities:

• Perform on-site support in cleanroom environments, including the installation, maintenance, servicing, and troubleshooting of high-precision automation equipment and machinery (electrical, mechanical, and electro-mechanical systems).
• Collaborate closely with equipment principals to diagnose technical issues, identify root causes, and implement effective solutions to restore functionality.
• Assist customers in the resolution of complex equipment faults by providing technical guidance and hands-on support during repairs.
• Liaise with equipment principals and escalate unresolved issues when necessary, ensuring proper documentation and maintenance of service records.
• Participate in a standby duty rotation to provide timely response to urgent service calls outside standard working hours.
• Adhere to site safety protocols and cleanliness standards, especially within sensitive cleanroom environments.

Job Requirements:

• Minimum Qualification: ITE Technical Certificate or Diploma in Electrical/Electronics Engineering (EEE) or related discipline
• Technical Proficiency: Solid foundation in electrical, electronic, and mechanical systems; hands-on experience in equipment maintenance is preferred

Soft Skills

• Strong interpersonal and communication skills
• Excellent customer service orientation
• High attention to detail and accuracy
• Ability to work both independently and collaboratively within a team environment
• Proactive and self-motivated attitude with a commitment to continuous learning

Application Process: If you possess the required skills and are ready to take on a dynamic role, we encourage you to apply. Share your resume at !

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Are you passionate about safety and technology? We are looking for a dedicated Fire Protection Service Engineer to join our team and ensure the optimal performance of fire protection systems across our client sites. If you're technically skilled, service-oriented, and thrive in a dynamic environment — we want to hear from you.

Provide on-site and remote technical support and troubleshooting for fire protection systems

Install, configure, and commission fire alarm, detection, and suppression systems

Test and evaluate new fire protection technologies and ensure regulatory compliance

Diagnose, repair, and document system faults and corrective actions taken

Maintain detailed records of all service activities, updates, and customer interactions

Monitor and maintain related servers, networks, and connected devices

Perform electrical safety checks and routine maintenance on system hardware

Support the rollout and implementation of new fire protection applications

Manage support tickets, log issues, and ensure timely resolution

Collect and review client feedback to continuously improve service quality

Maintain strong working relationships with existing and new clients

Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or equivalent

Minimum 2–3 years of relevant experience in fire protection systems

Strong troubleshooting and problem-solving skills

Good understanding of fire detection and suppression systems

Familiarity with networking concepts and system integration

Strong communication and interpersonal skills

Willing to travel to client sites and perform after-hours support when required

Each listing including the job title, location, brief
description, and a link to a page with more details.

Job Description & Requirements

• Assist of the Singtel Term Contract, including planning, tracking, and fulfilling all contractual and service obligations.

• Coordinate daily job scheduling with technicians and subcontractors to ensure timely execution of maintenance and repair works.

• Handle client enquiries, prepare and follow up on quotations, and maintain communication with Singtel and consultants.

• Prepare and submit safety documents (e.g., RA, SWP, PTW), access permits, and service reports; ensure all documentation is audit-ready and submitted on time.

• Monitor work progress, resolve issues proactively, and ensure customer satisfaction from start to completion.

• Track monthly claims, water treatment reports (NEA), WRPC, SE, and invoice submissions through Ariba.

Requirements :

• Diploma in Engineering, Facilities Management, or related field.

• At least 2–3 years of relevant experience, ideally handling term contracts or FM projects.

• Strong problem-solving mindset with a proactive and hands-on attitude.

• Good communication, planning, and coordination skills.

• Proficient in Microsoft Office and service tracking systems.

• Able to work independently with minimal supervision.

Responsibilities

· The essential tasks of Field Service Engineer consist of, but are not limited to the following:

· Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

· Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

· Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.

· Manage all orders efficiently until fulfilment stage, by working closely with Service team.

· Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

· Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

· To provide support to other service activities that may be assigned in the course of work

· Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

· To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

· NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering.

· Preferably 1 to 2 years’ experience in service/engineering position in similar industry. Those will more than 3 years’ experience will be considered for Service Engineer role.

· Must possess a class 3 driving license.

To find out more about this opportunity, please contact Lionel Liew at .

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R133069

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA .