139 Employee Onboarding jobs in Singapore

Job Summary

We are seeking a detail-oriented and proactive KYC Specialist to join our Compliance team. As a KYC Specialist working in the Compliance team, the individual will be responsible for performing end-to-end Customer Due Diligence (“CDD”) process within the stipulated timeframe.

Key Responsibilities

• Perform full-spectrum onboarding and periodic review KYC processes for both onboarding individual and corporate clients, including identity verification, screening, and risk assessments.
• Conduct Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and ongoing monitoring in accordance with the Internal Anti-Money Laundering and Countering the Financing of Terrorism (“AML/CFT”) Policy.
• Consolidate and verify KYC documentation provided by Sales to assess the legitimacy and risk profile of customers, including source of funds/wealth.
• Monitor and manage KYC reviews for periodic and trigger events, ensuring timely updates and escalations where required.
• Actively communicate and corroborate with both external and internal stakeholders serving as the subject matter expert on KYC matters.
• Assist in the development and enhancement of internal KYC/AML procedures and controls.

Qualifications & Requirements

• Minimum bachelor’s degree holder of business or finance discipline.
• 2–4 years of KYC/AML experience, ideally within a regulated financial institution, fintech, or crypto company.
• Experience working with Digital Payment Token (“DPT”) or virtual asset service providers (VASPs) is highly preferred.
• Strong analytical skills, attention to detail, and the ability to make sound compliance judgments.
• Excellent communication and interpersonal skills.
• ACAMS, ICA, or similar AML/KYC certifications are advantageous

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit .

As an Onboarding Associate, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks.

The role will support our APAC onboarding requirements and reports to the CEO/Director of Operations.

Responsibilities

• Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines;
• Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required;;
• Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process;
• Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration;
• Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements;
• Handle ad-hoc tasks assigned by the supervisor

Requirements

• Minimum bachelor's degree holder
• Minimum of 1–3 years of experience in a relevant compliance, onboarding, due diligence role, preferably within the financial services or fintech sector
• Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notice and related laws, directives, regulations and compliance standards
• Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
• Strong analytical, communication and documentation skills
• Proficiency in both English and Mandarin, with the ability to review and assess documents in both languages

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive base salary, bonus, and stock options
• Computer equipment to suit your needs
• Generous paid time off
• Great colleagues and inspiring startup environment

BitGo North West Community Development Council, Singapore

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BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit an Onboarding Associate, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks.

The role will support our APAC onboarding requirements and reports to the CEO/Director of Operations.

Responsibilities

• Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines;
• Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required;;
• Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process;
• Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration;
• Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements;
• Handle ad-hoc tasks assigned by the supervisor
  
  

• Minimum bachelor's degree holder
• Minimum of 1–3 years of experience in a relevant compliance, onboarding, due diligence role, preferably within the financial services or fintech sector
• Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notice and related laws, directives, regulations and compliance standards
• Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
• Strong analytical, communication and documentation skills
• Proficiency in both English and Mandarin, with the ability to review and assess documents in both languages
  
  

• Competitive base salary, bonus, and stock options
• Computer equipment to suit your needs
• Generous paid time off
• Great colleagues and inspiring startup environment

• Seniority level Entry level

• Employment type Full-time

• Job function Human Resources

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BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information, visit

As an Onboarding Associate, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks.

The role will support our APAC onboarding requirements and report to the CEO/Director of Operations.

Responsibilities

• Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures, and regulatory guidelines;
• Conduct periodic reviews based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required;
• Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, and managing communications with customers throughout the entire onboarding process;
• Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration;
• Participate in internal and external training programs related to AML/CFT and other subjects relevant to day-to-day work;
• Handle ad-hoc tasks assigned by the supervisor.

Requirements

• Bachelor's degree or higher;
• 1–3 years of experience in a compliance, onboarding, or due diligence role, preferably within financial services or fintech sectors;
• Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notices, and related laws, directives, regulations, and compliance standards;
• Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus;
• Strong analytical, communication, and documentation skills;
• Proficiency in both English and Mandarin, with the ability to review and assess documents in both languages.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team of great people who strive for excellence and embody our corporate values of ownership, craftsmanship, and open communication. We seek colleagues who bring innovative thinking and problem-solving skills and who are excited to be part of a team changing the world's financial markets.

Benefits of working at BitGo include:

• Competitive salary, bonus, and stock options;
• Suitable computer equipment;
• Generous paid time off;
• Inspiring startup environment with great colleagues.

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Job desciption

• Project manage the onboarding of new client/fund launches and conversions.
• Coordinate hand off from Sales Team to Client Integration Team.
• Act as the client’s main point of contact throughout the onboarding process, ensuring productive rapport is established
• Prepare administration agreements (based on existing templates) and ensure same are presented, reviewed and signed off by appropriate parties.
• Act as a subject matter expert on internal MUFG systems across traditional, hedge and private equity mandates.
• Work as part of a team on large onboarding projects.
• Liaising with banks, auditors, brokers, custodians and internal organizational groups such as compliance and MOV to ensure smooth set-up of communication channels, accounts, systems, due diligence.
• Provide expertise, direction and leadership to members of the operations team.
• Respond to clients ensuring superior customer service is provided.
• Work well with internal stakeholders to ensure smooth on-boarding of new funds.
• Aid other organizational efforts / initiatives as required to support the roll out of new products and banking services.
• Ensure full compliance with ISAE/SOC standards relating to the onboarding or conversion of new funds.
• Ensure internal checklists are completed and signed off.
• Ad hoc tasks, as required.

Qualifications

• A minimum of 5 years’ experience in the funds industry preferably in a fund accounting.
• Third Level qualification desirable
• Client focused with proven ability to manage client relationships
• Project experience - Previous experience either leading or having a senior role in projects (onboarding projects preferred)

Client Onboarding Professional

• Perform due diligence checks on prospective clients to ensure they meet our client onboarding standards.
• Work closely with the Compliance team to resolve high-risk clients.
• Verify client information and documents to ensure accuracy and compliance.
• Collaborate with cross-functional teams to ensure seamless client onboarding experiences.
• Monitor and report on client onboarding progress to management.

• Bachelor's degree in Business, Finance, or a related field.
• Experience with client onboarding lifecycle and strong attention to detail.
• Critical thinking and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work independently and as part of a team.
• Able to commit full-time for 6 months immediately - Opportunity for conversion to a full-time permanent role based on performance.

Responsibilities:

• Oversee client onboarding, including risk scoring, name screening, and documentation of findings.
• Conduct background checks and prepare case files for compliance review.
• Validate Source of Funds (SOF) and Source of Wealth (SOW) for high-risk clients.
• Ensure sales processes comply with internal policies and MAS regulations.
• Support updates to SOPs, assist in daily operations, and participate in projects or system initiatives.
• Coordinate with Compliance on AML-related matters and help improve policies and procedures.

• Diploma or degree in business/insurance-related fields; fresh degree graduates welcome.
• Strong communication skills, team player, and able to work independently under tight deadlines.
• Familiar with Singapore insurance processes; knowledge of AML/ABC is a plus.
• Experience in UAT, operations (insurance/unit trusts), or system usage (e.g., AS400) is an advantage.
• AML certifications (e.g., ACAMS, ICA) preferred; Lean Six Sigma is a bonus.
• Proficient in written and spoken English.

If you have what it takes, please send your resume to or click APPLY NOW. For more information, please visit Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

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About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

This role is based in Singapore, Hong Kong or Shanghai.

Responsibilities

• Define Airwallex’s products, from strategy and solution design to roadmap and delivery plans
• Define and execute the product vision and roadmap for our onboarding domain, encompassing sign-up, onboarding flows, KYB activation, other product activations, RFI, Client API, and in-app support.
• Identify and prioritize opportunities to improve onboarding efficiency, reduce time-to-value, and enhance customer satisfaction.
• Collaborate closely with engineering, design, and commercial teams to ensure that our product can handle increased user adoption, usage, and complexity while maintaining its core value proposition.
• Inform product strategy and approach by deeply understanding our user requirements, target markets, and competitive landscape
• Iterate quickly on new product launches, feature enhancements, and user feedback
• Manage a high performing team of Product Managers
  
  

• Experience in Product Management, go-to-market propositions, product design, product planning and development
• 2+ years of formal people management experience
• Experience with data analysis and user research methodologies.
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience taking products from ideation to delivery, ideally at global scale
• Ability to manage difficult tradeoffs such as long term product vision and short term growth requirements
• Ability to thrive in data driven, cross functional teams that can move ideas to reality in very short periods of time
• Flexibility to work across multiple time zones
• Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences
  
  

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Product Management and Marketing

Referrals increase your chances of interviewing at Airwallex by 2x

Queenstown, Central Singapore Community Development Council, Singapore 19 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Responsibilities:

1. Define Airwallex’s products, from strategy and solution design to roadmap and delivery plans

2. Define and execute the product vision and roadmap for our onboarding domain, encompassing sign-up, onboarding flows, KYB activation, other product activations, RFI, Client API, and in-app support.

3. Identify and prioritize opportunities to improve onboarding efficiency, reduce time-to-value, and enhance customer satisfaction.

4. Collaborate closely with engineering, design, and commercial teams to ensure that our product can handle increased user adoption, usage, and complexity while maintaining its core value proposition.

5. Inform product strategy and approach by deeply understanding our user requirements, target markets, and competitive landscape

6. Iterate quickly on new product launches, feature enhancements, and user feedback

7. Manage a high performing team of Product Managers

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

• Experience in Product Management, go-to-market propositions, product design, product planning and development

• 2+ years of formal people management experience

• Experience with data analysis and user research methodologies.

• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth

• Experience taking products from ideation to delivery, ideally at global scale

• Ability to manage difficult tradeoffs such as long term product vision and short term growth requirements

• Ability to thrive in data driven, cross functional teams that can move ideas to reality in very short periods of time

• Flexibility to work across multiple time zones

• Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.