9,672 Human Resources jobs in Singapore

Join to apply for the Procedural Training Specialist role at Smith+Nephew

3 days ago Be among the first 25 applicants

Join to apply for the Procedural Training Specialist role at Smith+Nephew

Job Advert

Procedural Training Specialist based in Singapore

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Procedural Specialist plays a vital role in supporting the smooth execution of hands-on surgical training programs at the Smith+Nephew Academy, Singapore. This role provides direct, practical support, assisting healthcare professionals (HCPs) and Smith+Nephew colleagues during cadaveric courses.

With a focus on operational excellence, the Procedural Specialist is responsible for the preparation, setup, and teardown of training stations, specimen handling, troubleshooting during sessions, and maintaining high standards of cleanliness, safety, and compliance within the lab.

The role involves close collaboration with internal and external stakeholders to plan, prepare, and deliver impactful training programs. By implementing rigorous health and safety protocols, the Procedural Specialist safeguards the well-being of all participants and staff while maintaining the integrity of the facility and equipment.

This position also entails managing surgical instruments and consumables, overseeing inventory via digital systems, and coordinating with internal teams to ensure full readiness for all training activities.

What will you be doing?

Course Preparation, Execution and Post Course (30%)

• Act as the on-ground support during cadaveric or sawbones training sessions, ensuring smooth operations throughout the course.
• Assist faculty and healthcare professionals with the use of lab equipment, ensuring functionality and providing basic troubleshooting when necessary
• Support the safe and efficient cleanup of the lab post-course, including disinfection procedures and proper disposal of biohazard or general waste.
• Adhere to and help enforce all health, safety, and infection control protocols during workshop execution
• Perform post-course checks on instruments, equipment, and consumables to identify items that require maintenance, replacement, or restocking
• Document any operational issues or incidents during the session and suggest improvements for future course execution.
  
  
  

• Maintain a clean, organized, and fully operational lab environment always, ensuring it is course-ready and compliant with safety and hygiene standards
• Manage, clean, and store general and specialist surgical instruments before and after each training session, ensuring all tools are properly accounted for and in working condition
• Oversee the servicing and maintenance of lab equipment, including C-arms, surgical drills, suction units. Coordinate with internal stakeholders and external vendors for timely repairs, calibration, and preventive maintenance
• Conduct regular checks on all lab tools, machinery, and backup equipment to identify wear, damage, or functional issues and take corrective actions where necessary
  
  
  

• Collaborates and coordinates the planning and forecasting of consumables/implants and specimens based on the Academy's calendar, considering course-specific needs, participant numbers, and special requests from internal and faculty
• Monitor inventory levels of consumables, implants, and lab materials to ensure adequate stock is available for upcoming courses. Identify low stock and initiate timely replenishment to avoid shortages or delays
• Maintain accurate usage logs and documentation of materials used during training sessions to support forecasting, procurement planning, and cost tracking.
• Conduct periodic physical stock counts and reconcile with the digital inventory management system to ensure inventory accuracy and minimize discrepancies.
• Receive, inspect, and process incoming shipments of surgical instruments, consumables, and specimens
• Organize and document incoming shipments
  
  
  

• Assist the Procedural Training Manager in maintaining compliance with the Human Tissue License
• Ensure full compliance with local Singapore health regulations, ethical use policies, and the Human Tissue License, including accurate and secure recordkeeping.
• Maintain proper storage conditions for specimens, including refrigeration units, freezers, and containment systems. Monitor temperatures, perform regular checks, and report any anomalies to prevent spoilage or breach of compliance.
• Maintain meticulous logs of specimen usage, tracking documents, and usage logs, ensuring readiness for audits or inspections.
• Coordinate the timely and respectful disposal of specimens following approved procedures, including the cremation process. Ensure all documentation is completed and filed accordingly.
• Support internal and external audits by preparing necessary records, coordinating with QA or regulatory representatives, and ensuring that specimen-related protocols are consistently followed.
  
  
  

• Enforce all health and safety protocols during course execution and in day-to-day lab operations
• Ensure proper usage of PPE and disposal of biological and general waste
• Participate in internal safety audits and follow up on corrective actions
• Participate in internal safety audits and follow up on corrective actions
• Report and document any incidents or breaches of safety
• To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy.
• Any other duties involved within the role and/or the tasks as assigned from time to time
  
  
  

• Minimum 2 years of experience in a surgical clinical orthopaedics environment, or equivalent experience working directly with healthcare professionals (HCPs) in a surgical or training setting
• Experience in inventory handling and working closely with healthcare professionals in training environment.
• Proven ability to work collaboratively with HCPs and internal stakeholders in high-paced, hands-on training environment.
• Strong understanding of regulatory standards and best practices for clinical and lab operations, prioritizing safety, and compliance.
• Skilled in cadaveric lab setup and handling specimens with universal precautions
• Familiarity with orthopaedic surgical instruments and lab equipment
• Strong understanding of infection control, health and safety, and lab compliance protocols
• Hands-on experience in inventory tracking and course logistic
• Excellent organizational, troubleshooting, and customer service skills
• Ability to work effectively under pressure in a fast-paced training environment
• Proven experience collaborating with surgeons, faculty, and cross-functional teams
• Lifting, moving, and positioning of heavy equipment and lab supplies, including cadaveric specimens.
• Extended periods of standing, walking, and moving between workstations, labs, and storage areas.
• Capacity to work long hours during intensive workshops or lab sessions, including early starts or late finishes as required.
• Willingness to work in controlled environments with regulated temperatures (e.g., cold storage) and strict biohazard protocols.
  
  
  

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Growing on Diversity, Learn more about our Employee Inclusion Groups on our website (
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Medical Equipment Manufacturing

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Join to apply for the Digital Enablement & Training Specialist (APAC/ Contract) role at Adecco

Join to apply for the Digital Enablement & Training Specialist (APAC/ Contract) role at Adecco

This range is provided by Adecco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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The Opportunity

• Adecco is partnering our client, one of the world's largest FMCG organisation, and you will support the APAC teams in driving education, adoption, and advocacy for digital tools and modern ways of working. This role connects regional business needs with global digital workplace strategies, helping employees make the most of tools like Microsoft 365, Teams, SharePoint, Copilot, and more.
• 12 months contract (renewal/ conversion subjected to performance and business directions)
• Salary: Up to $6k
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Experience in areas such as: change management, client services, communications, customer success, engagement strategies, project management, capability development, digital platform enablement, technology, or consulting
• Strong interest in digital tools, collaboration, and helping people work smarter
• Curiosity and a learning mindset - no prior expertise in Microsoft 365 tools is required
• Experience in training, internal communications, project management, or change enablement is a plus
• Comfortable working in English with global teams
• Flexibility to occasionally join early morning or late evening calls (2-3 times/week)

Job Description .

• Work closely with regional and global partners to lead training, workshops, and change initiatives.
• Manage and grow Digital Workplace Champions Network and contribute to the development of global learning toolkits and programs.
• Support the rollout of digital tools and strategies across APAC, aligning with regional needs and global goals
• Plan and lead education sessions, live events, and workshops to drive awareness and skill building
• Work with strategic partners to support change management programs and user adoption efforts
• Develop and maintain learning content, toolkits, and communication resources
• Track engagement and adoption metrics; use data and feedback to improve programs
• Help grow and support a network of workplace champions and advocates across the region
• Collaborate with teams across the globe to share insights and align on best practices

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to
• All shortlisted candidates will be contacted

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology
• Industries Food and Beverage Manufacturing

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Direct message the job poster from NES Fircroft

NES Fircroft is seeking a Service Engineer – Power Generation (CCGT) .

Type: Full Time / Permanent

We are looking for a Service Engineer to support the operation and maintenance of gas turbine power plants under Long-Term Service Agreements (LTSA). The role involves collaborating with customers and internal teams to ensure reliable plant performance, troubleshooting issues, and coordinating maintenance activities.

Key Responsibilities:

1. Provide technical support for CCGT plant operations
2. Coordinate and support planned/unplanned maintenance
3. Lead troubleshooting, diagnostics, and root cause analysis
4. Prepare technical reports and performance reviews
5. Liaise with customers, vendors, and internal experts

Requirements:

• Diploma/Degree in Engineering
• 3+ years’ experience with gas/steam turbines or rotating equipment
• Strong problem-solving and communication skills
• Willingness to travel (Singapore & Malaysia) and respond to site emergencies

If interested, please send your CV to . *Due to visa constraints, this role is open to Singapore Citizens or Permanent Residents.

For more opportunities, sign in to set job alerts for roles like “Service Engineer”.

• Maintenance Engineer/Executive (Precast Plant)
• Aircraft Technician (Based in Dubai, UAE)
• Engineer, Service Repair (Medical Device)
• Field Service Engineer/Technician (Power Conversion)

Location: Pasir Gudang, Johore, Malaysia

Posted: 6 hours ago

Join to apply for the Project Specialist (Resource Planning) role at CPF Board

3 days ago Be among the first 25 applicants

Join to apply for the Project Specialist (Resource Planning) role at CPF Board

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

Posting Start Date: 08/08/2025

Job Category: Experienced

Job Family: Service Delivery

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

In this role, you will:

• Make data-driven decisions that shape the future of CPF Board’s service delivery.
• Drive Insightful Planning: Work with stakeholders to forecast manpower and budget needs across various service touchpoints. You’ll dig into policy changes, customer journeys, and service channel capacity to ensure our planning is precise and effective.
• Shape Strategic Direction: Conduct research on global trends, demographic shifts, and potential future scenarios. Use this insight to develop long-term resource plans and help the organisation stay one step ahead.
• Lead Service Feedback and Improvements: Gather feedback from our service frontliners that help to enhance the customer experience and operational efficiency.
• Collaborate with Policy and Frontline Teams: Build strong relationships with policy and service teams. Understand their capacity and challenges, and help them optimise resources through regular dialogue and support.
• Partner on Policy and Design: Work closely with policy and business owners to analyse demand patterns, assess the impact of upcoming changes, and shape upstream service designs that manage demand more effectively.

• Strong analytical skills with experience in forecasting, modelling, or resource planning
• A collaborative leader who can engage with diverse stakeholders across policy, operations, and analytics
• Strategic thinker with a passion for continuous improvement and future planning
• Clear communicator who can turn complex data into meaningful insights
• Project management experience in transformation initiatives and knowledge of CPF schemes would be an added advantage.

This is more than a data role — it’s about making real impact through evidence-based decisions. You’ll be leading a capable team that helps our organisation deliver better, smarter, and more responsive services.

The seniority of appointment and actual corporate job title will be commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

• Mid-Senior level

• Full-time

• Project Management and Information Technology

• Government Administration

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Join to apply for the HR Business Partner role at Singapore University of Social Sciences (SUSS)

Join to apply for the HR Business Partner role at Singapore University of Social Sciences (SUSS)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit The Job

The HR Business Partner plays a pivotal role in partnering with Head of Departments (HODs) and line managers to provide strategic and operational HR support for staff within a university setting. You stand to influence HR practices and contribute to the development of staff engagement and performance within a dynamic academic environment. You will collaborate closely with various HR COEs to deliver tailored HR solutions, drive talent management initiatives, and foster a positive organizational culture.

What You Will Be Doing

Key Responsibilities

• Business Partnering
• Proactively connect with respective business units with the aim to understand their business plan/objectives, people challenges and manpower needs.
• Work closely with line managers to propose suggestions to improve work relationships, processes, and increase productivity and staff retention.
• Build a strong, credible relationship with HR specialists, hiring managers, management and external partners on people matters, employee relations / grievances by serving as a trusted advisor and subject matter expert in different aspects of HR.
• Be well-versed in HR policies and procedures to effectively support and advise line managers, ensuring consistent and compliant application across the university.
• Ensure compliance with labour laws and provide guidance on related matters,
• HR Operations
• Lead the administration and improvement of HR operations, policies, and processes.
• Track, analyze, and report on data to drive continuous improvements and inform decision-making.
• Lead and implement organizational development initiatives to enhance performance and culture.
• Support in manpower budget and forecast process.
• Employee Lifecycle Management
• Manage all stages of the employee lifecycle, from onboarding to performance management, employee relations, and exit management.
• Conduct bi-monthly new hire orientation and support in related onboarding processes to ensure a positive employee experience for new hires.
• Advise leaders on strategies to enhance employee engagement and contribute to a positive university culture.
• Talent Development & Performance Management
• Collaborate with HR Centres of Excellence (COE) to support faculty talent management, succession planning, and career development initiatives
• Provide coaching to managers on effective performance management and facilitate constructive performance review conversations.
• Partner the HODs/ cluster heads throughout the annual performance review process and offer insights during moderation discussions.
• HR Process Improvement
• Identify areas for improvement in HR processes and propose initiatives to streamline and enhance the HR experience for faculty.
• Ensure that all HR processes are compliant with employment laws, particularly the Employment Act.
• HR Operations and Compliance
• Work closely with the HR shared services and COE teams to ensure the proper implementation of HR policies and processes in accordance with regulatory requirements.
• HR Project Implementation
• Contribute to HR projects aimed at enhancing faculty experience, organizational effectiveness, and performance.
• Other Duties
• Perform other duties as assigned by the HR leadership team.
  
  

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of relevant HRBP experience, ideally in an academic or higher education environment.
• Strong understanding of HR best practices, including talent management, employee engagement, and performance management.
• Strong interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Highly organized, detail-oriented, and able to manage multiple tasks and priorities efficiently in a fast-paced environment.
• Self-motivated, proactive, and resilient with a problem-solving mindset and a strong ability to manage complex tasks independently.
• Proficient in Microsoft Office, with advanced Excel skills preferred.
  
  

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Higher Education

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Join to apply for the Interim HR Business Partner role at Freight Investor Services

2 days ago Be among the first 25 applicants

Join to apply for the Interim HR Business Partner role at Freight Investor Services

About Us

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures, and have a strong presence across the bulk commodities, metals, and energy markets. We were the first brokerage to trade in the cleared market on iron ore and later coking coal futures, we also maintain a strong position in broking steel futures on all exchanges, as well as fuel oil, base metals, fertilisers, and tanker freight. We are proud of our innovative ethos, having been first mover on a number of products, most recently on the cobalt and air freight futures markets. Not only do we provide excellent brokerage services, but also data services via our App, FIS Live, other data services, as well as education to help those entering new markets.

About Us

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures, and have a strong presence across the bulk commodities, metals, and energy markets. We were the first brokerage to trade in the cleared market on iron ore and later coking coal futures, we also maintain a strong position in broking steel futures on all exchanges, as well as fuel oil, base metals, fertilisers, and tanker freight. We are proud of our innovative ethos, having been first mover on a number of products, most recently on the cobalt and air freight futures markets. Not only do we provide excellent brokerage services, but also data services via our App, FIS Live, other data services, as well as education to help those entering new markets.

We have expanded via our network of trading associates and branch offices to offer coverage of derivative and physical shipping markets in London, New York, Houston, Dubai, Mumbai, Athens, Copenhagen, Geneva, Singapore and Shanghai. Through our global network, FIS offers full brokerage services, trade execution and in-depth market intelligence and data for freight and commodities, as well as providing physical ship and cargo services. Our expertise in managing credit and counterparty risk provides a vital competitive advantage while enabling clients to trade with confidence.

The Role

We have an exciting opportunity for an accomplished HRBP to join a dynamic, entrepreneurial and fast-moving broking environment on an interim basis. Reporting into the head of HR, you will partner with senior leads to understand their objectives and challenges, delivering HR solutions that align with business objectives. This is a broad role and would suit experienced candidates with a particular interest and expertise in Learning and Development, Performance Management, and Employee Relations.

Requirements

Key responsibilities

• Deliver operational and strategic HR to drive organisational performance through individuals; identify issues and recommend solutions
• Responsible for end-to-end recruitment process including implementing effective resourcing strategy for Asia offices including direct sourcing and early careers with minimal agency spend
• Responsible for employee on-boarding on a global basis including drafting offer letters, visas, contracts, first day process, remote or face to face inductions; conduct pre-employment checks; deal with queries and escalate issues
• Manage and develop reward and benefits proposition including pay benchmarking, compensation cycles, scope and review of benefits providers; provide accurate and insightful analytics to management team to make informed decisions
• Lead and advise on Employee Relations matters (including disciplinary, grievances, absence management and performance improvement processes) to ensure appropriate actions are taken and risks are assessed; investigations into allegations and complaints
• Identify and drive process improvements, leveraging HR systems to automate and eliminate manual work where possible
• Project manage roll out of employee engagement initiatives through ‘pulse’ surveys, effective communication, recognition programs and feedback mechanisms
• Analyse HR data and metrics to identify trends and scope for improvements; automate and continuously improve HR processes
• Compliance with immigration, employment laws; maintain governance at all times
• Take ownership of key activities relating to global payroll input to ensure data accuracy, collaborating with Finance
• Prepare and generate reports as requested for management team; manage responses to audit requests for HR information
• Support and where appropriate, lead on ad hoc HR projects
• Create reports via Excel and HRIS; ensure absences are updated on HRIS; create and maintain procedural documentation
• Deputise for Head of HR and fulfil any additional ad hoc duties as required to meet the needs of the business including support for London HR office
  
  
  

• Support a risk and compliance aware culture and comply with FIS company policies
• Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities
  
  
  

• Demonstrate prior experience and successful track record in HR Operations and HR Advisory – essential
• Good working knowledge of human resources processes and best practices in Singapore – essential
• Good understanding and application of local employment legislation– essential
• Excellent attention to detail; strong analytical and numeracy skills including Advanced Excel and experience with HRIS – essential
• Experience gained in a financial services or professional services environment - preferred
• Commercially aware with strong client focus; personable and engaging working relationships and networks wherever possible – essential
• Ability to maintain confidentiality of sensitive information at all times – essential
• Commercially aware, with confidence to partner and advise management team on best practice and initiatives – essential
• Good communication skills, verbal and written including drafting skills – essential
• Tenacious and thrives in a pressurised environment; - essential
• Naturally team oriented; works well with others and diverse groups / personalities; with excellent interpersonal skills – essential
  
  
  

• Competitive salary and discretionary bonus
• Learning & Development / CPD opportunities
• Employee Assistance Programme
• Private healthcare
• 25 days holiday

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Human Resources

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• Experience in Mobile Device Management of Microsoft Intune for large-scale enterprises Platform - (iOS, iPad, Mac OS, Android, and PDA Devices - Honeywell, Smart EX, Sonim, Zebra, Blackline, Mobilus, Trimble)
• Experience in Microsoft Intune Implementation, Configuring Profile, Compliance, App Management, Protection & Restriction and Company Portal, etc.
• Expertise in All Types of Mobile Device Enrolments Manual, bulk, and automatic methods etc.
• Good knowledge of Reporting in (Microsoft Graph API and Power BI)
• Scripting knowledge in PowerShell or VB.

Responsibilities

• Mobile device Onboarding and Offboarding support.
• Responsible for all CW Service Now tickets landing that are entered into the queue.
• Mobile Device Hardware troubleshooting for any CW device as listed above.
• Assisting end users with performing Hardware OS updates/refreshes for any CW device as listed above.
• Hardware enrolment and provisioning for any CW device as listed above.
• Hardware training for any CW device as listed above.
• Refreshing/Updating hardware training materials (tutorials, workshops, etc.) for any CW device as listed above.
• Monitoring the performance and usage of CW devices and providing regular reports and feedback to other teams and stakeholders. This may include tracking key metrics, such as the number of users, the types of applications that are being used, and any technical issues that arise.
• Escalating issues to the appropriate product line team (i.e., network, Enterprise Mobility, etc.)
• Create the initial escalation path spreadsheet.
• Update and refresh the escalation path spreadsheet anytime new changes are uncovered.
• New hardware deployments for any CW device as listed above.
• Escalating hardware issues to the vendor if they cannot be resolved internally.
• Monitoring and performing all IRM tasks and controls from Service Now as it relates to CW devices.
• Ensuring all compliance tasks are completed before the due date specified for the CMDB entry.
• Perform patching and updates for CW devices if needed and notify end users.

Key Responsibilities & Duties:

As a Customer Service Executive at Chasen Logistics Services Limited, you will be the primary liaison between the company and our valued/potential clients. You are responsible for ensuring a high level of customer satisfaction through timely, accurate, and professional service delivery across various logistics and project-related engagements.

Client Engagement & Communication

• Act as the first point of contact for all customer inquiries, service requests, feedback, and complaints via phone, email, and in-person channels.

• Understand customer requirements and provide timely and appropriate solutions or escalate to relevant departments when necessary.

• Liaise with the Sales Department to forward and follow up on customer sales inquiries and quotations.

Project Coordination & Job Scheduling

• Coordinate with the Operations Department to schedule and monitor logistics activities, including relocation, warehousing, and technical projects.

• Maintain clear communication with internal departments to ensure job specifications are understood and delivered according to customer expectations.

• Track project milestones and ensure adherence to delivery timelines.

Job Monitoring & Documentation

• Utilize the EPR system to input, monitor, and update job status throughout the project lifecycle.

• Ensure all jobs are marked as "CLOSED" in the ERP system upon completion and receipt of signed Delivery Orders.

• Coordinate with the Accounts Department to ensure proper documentation is submitted for billing and invoicing purposes.

Quotation & Procurement Support

• Prepare and issue customer quotations in a timely and accurate manner.

• Create Purchase Requisitions and coordinate with the Procurement team to obtain Purchase Orders from vendors/suppliers for job-related requirements.

Service Quality & Continuous Improvement

• Maintain a high standard of professionalism and customer service at all times.

• Support internal process improvements by providing feedback on recurring customer issues or bottlenecks.

• Assist in developing service scripts, email templates, and FAQ documents to improve response consistency.

• Maintain proper records of customer communications and job-related documentation.

• Provide administrative support for departmental reporting, audits, and reviews.

• Carry out any other duties as assigned by management to support overall departmental goals.

Requirements & Qualifications:

• Diploma or Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, or any related field.

• Prior experience in customer service, preferably within the logistics, supply chain, or transportation industry, will be an added advantage.

• Strong interpersonal and communication skills with the ability to engage effectively with customers, vendors, and internal teams.

• Demonstrated ability to remain patient, empathetic, and composed while handling customer issues or high-pressure situations.

• Excellent organizational and time management skills with keen attention to detail.

• Skilled in negotiation and problem-solving, with a proactive and solution-oriented mindset.

• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint); experience with logistics software or ERP systems (e.g., RVS) is a plus.

• Able to work independently and manage multiple tasks in a fast-paced, deadline-driven environment.

• A strong team player who is collaborative, adaptable, and committed to achieving team objectives and delivering customer satisfaction.

• Immediate availability will be an advantage.

Please note: The current work location is at 6 Tuas Avenue 20, Singapore 638820 . However, the company is expected to relocate back to our main building at 18 Jalan Besut, Singapore 619571 within an estimated timeframe of 2 to 4 months.

Join to apply for the Sr Associate / Associate Executive (Temp), Human Resource Dept role at Institute of Mental Health

3 days ago Be among the first 25 applicants

Join to apply for the Sr Associate / Associate Executive (Temp), Human Resource Dept role at Institute of Mental Health

Position: Sr Associate / Associate Executive (Temp)

Department: Human Resource

Job Description

Temp plays a crucial role as you will be providing support to ensure the smooth transition of digitizing personal file.

Job Responsibilities

• Sort, organise and prepare physical documents for scanning
• Scan and digitise paper documents using office scanning equipment
• Review scanned documents for quality and completeness
• Label and index digital files accurately according to established naming conventions
• Upload and store digitised documents in the appropriate digital repositories
• Maintain confidentiality and security of all information
• Packing of scanned documents for storage
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.
  
  

• Good communication and interpersonal skills
• Able to commit working till end of contract. Please indicate travel plans (if any).
  
  

• GCE ‘N’/’O’ Level/ Diploma / Degree holder
• Proficient in Microsoft Office applications
  
  

• Seniority level Associate

• Employment type Temporary

• Job function Other
• Industries Hospitals and Health Care

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