6301 Account Management jobs in Singapore

Job location: Shanghai, China

When you work with us, you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.

We are the world's leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work certified.

• Drive DHL various BUs (CSI, DSC APAC etc.) in providing support for SFSC's China/Hong Kong growth agenda. Lobby DHL BUs for leads referral, opportunity development, customer stakeholder management.
• Working closely with DHL and SFSC throughout the entire sales cycle. Enhance conversion rate by providing proposal, commercial guidance.
• Increase retention rate by supporting China/Hong Kong renewals, leveraging DHL network and relationships with our customers.
• Implement governance model with SFSC and DHL BUs including monthly business reviews, sector reviews, Excom, opportunity tracking, escalation management etc.
• Actively engage and manage DHL and SFSC senior management, supporting the success of the partnership.
• Enhance DHL-SFSC partnership through identifying and championing new cooperation initiatives, sectorial development and best practice sharing.

• 10 years above extensive knowledge of Supply Chain/Contract Logistics/Service Logistics business
• Required business development experience with in-depth knowledge of China market, dynamics and evolution of new businesses and sectors
• Network and experience working with DSC regional teams and customers supply chain management teams
• Degree qualified, ideally with Professional Supply Chain certification/diploma
• Languages: English & Chinese (working proficiency)
• Job posting will close by 16 Sep 2025

Business Development and Account Management Opportunities

Job Scope: We are seeking a talented professional to join our team as a Business Development and Account Manager. In this role, you will be responsible for developing new business opportunities and managing existing accounts.

Key Responsibilities:

• Initiate a range of business development and marketing activities to build new corporate clients and grow your own client portfolio.
• Manage internal and external stakeholders and clients on their hiring needs.
• Engage in candidate sourcing activities, such as publishing job advertisements and conducting candidate referrals, to ensure a consistent supply of candidates to meet client's needs.
• Manage candidates' job needs and expectations, their payroll and employment benefits.
• Skillfully manage time to prioritize multiple tasks, meeting deadlines while delivering high-quality results.
• Demonstrate exceptional communication skills to effectively communicate with clients, colleagues, and other stakeholders.
• Showcase ability to work independently with minimal supervision and as part of a team.
• Develop and maintain strong relationships with clients and internal stakeholders.
• Bachelor's degree or higher required. Minimum 1 year experience in business development, account management, or related field.
• Possess excellent analytical, problem-solving, and decision-making skills.
• Able to adapt quickly to changing priorities and environments.
• Fluent in MS Office Suite.
• Basic understanding of payroll and employment benefits.
• All Interested candidates are invited to email your resume and cover letter in Word format.

Key Responsibilities

• Maintain client relationships, identify deeper client needs, effectively drive conversions, and increase gross profit.
• Allocate resources effectively; oversee key client projects including execution, quality assurance, and final delivery.
• Assign tasks within the project team reasonably; assist in resolving issues and conflicts during cross-departmental collaboration.
  Maintain strong client relationships and uphold the company's and industry's brand reputation.

Resource Enablement

• Curate and contextualize case studies, playbooks, and benchmarks for international teams.

• Lead training sessions to train local teams on HQ best practices, platforms and case studies.

• Train HQ teams on creating case studies that can be used for international markets and to receive and score case studies from teams.

Strategic Mentorship

• Strategically collaborate with internal experts to surface best practices and past learnings that can strengthen client conversations and pitches.

• Leverage knowledge to ensure client work in SEA reflects HQ standards while remaining relevant to local markets

What we offer

• Excellent Benefits - Health, Fitness, Personal Wellbeing

• Good Working Environment

• Flexible Work Arrangements

Duties & Responsibilities

• Manage clients requirements and projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value on time and within budget

• Manage the entire cycle of new and existing accounts/projects and act as the single point of contact on account related queries, escalation and attending to new or additional client requirement

• Provide leadership and guidance to facilitate the work of cross-functional program teams by clarifying project objectives and defining tactics necessary to accomplish these objectives

• Facilitate discussions with the business leaders in the organization and customers to clearly define complete account requirements, i.e. business, product, marketing, support and delivery requirements

• Manage a complete account schedule, issues and risk list.

• Facilitate weekly account meetings to drive progress and resolve issues as well as prepare and distribute agendas, minutes, action items and status reports.

• Manage account expectations with internal and external stakeholders by monitoring progress against the plan, escalating problems and issues that impact cost, scope or schedule and notifying affected department.

Requirements

• Minimum 2 years of experience

• At least a diploma in Logistics, Supply Chain Management or other equivalent disciplines

• Excellent problem resolution skills including negotiation skills

• Commitment to customer service

• Good in Microsoft Office

• Flexibility to facilitate global engagement

• SAP transactional knowledge will be an added advantage

About us

Arvato Singapore Pte. Ltd. is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Telecommunication, Hightech & Entertainment, Automotive/Bank/Insurance, Healthcare, Consumer Products and Publisher. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers.

Apply now to join our team and be a part of our exciting journey

Key Role: Account Management Specialist

We are seeking a highly skilled and experienced Account Management Specialist to join our team. The successful candidate will be responsible for managing client requirements and projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value on time.

• Manage clients requirements and projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value on time.
• Provide leadership and guidance to facilitate the work of cross-functional program teams by clarifying project objectives and defining tactics necessary to accomplish these objectives.
• Facilitate discussions with business leaders in the organization and customers to clearly define complete account requirements.

• Manage a complete account schedule, issues and risk list.
• Facilitate weekly account meetings to drive progress and resolve issues as well as prepare and distribute agendas, minutes, action items and status reports.
• Manage account expectations with internal and external stakeholders by monitoring progress against the plan.

• Minimum 2 years of experience
• At least a diploma in Logistics, Supply Chain Management or other equivalent disciplines
• Excellent problem resolution skills including negotiation skills
• Commitment to customer service

• Maintaining accurate and up-to-date records of client interactions.
• Developing and implementing effective strategies to retain existing clients and acquire new ones.
• Building strong relationships with clients through excellent communication and interpersonal skills.
• Providing exceptional customer service and support to ensure client satisfaction.

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently in a remote setting.
• Proficiency in Microsoft Excel and other relevant software applications.

We are seeking a highly skilled Account Manager to join our team in the construction and furnishing industry.

• Build long-term relationships with clients.
• Manage sales process and ensure customer satisfaction.
• Lead teams and take on additional responsibilities when required.
• Establish connections with professionals at all organizational levels.
• Demonstrate problem-solving and negotiation skills.
• Possess experience in handling construction, healthcare & institution industries.

• Negotiation and conflict resolution skills.
• Market research and analysis skills.
• Account management and leadership skills.
• Sales presentation and communication skills.
• Ability to work independently under pressure.
• Adaptability and flexibility in a fast-paced environment.

• Opportunity to grow and develop your career.
• Chance to work with a diverse range of clients and projects.
• A supportive and collaborative team environment.

This role involves managing customer relationships and ensuring customer satisfaction by providing excellent service, resolving issues efficiently, and exceeding customer expectations.

• Customer Service: Respond promptly to customer inquiries, address their concerns, and provide solutions that meet their needs.
• Order Fulfilment:
  • Manage Purchase Orders, ensure accurate details, and confirm orders with customers.
  • Coordinate with internal teams to deliver quality goods on time.
• Administrative Tasks:
  • Participate in inventory management, trend active regular parts, and support sales forecasting.
  • Monitor sales targets, report progress, and suggest improvements.

This job requires strong communication skills, attention to detail, and ability to work under pressure. The ideal candidate will be proactive, team-oriented, and committed to delivering exceptional customer service.

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx's integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

Mighty Jaxx is looking for a Licensing & Artist Relations Executive who will be responsible for handling the Consumer Products vertical in Mighty Jaxx. The Consumer Products vertical covers working with Entertainment companies and IP-owning brands, as well as individual artists. This is an instrumental account management role, who will use their understanding of the different brand and artist requirements, to act as a bridge between them and internal teams to ensure a healthy working relationship.

• Manage an extensive portfolio of active Consumer Products licensing accounts, and cultivate a good understanding of the differing needs of each account
• Serve as the primary point of contact for these accounts, addressing their day to day inquiries and concerns in a timely manner
• Coordinate cross-functionally with internal teams such as Legal, Marketing, Product Development, Sales, Logistics, Experiences to ensure the successful implementation of collaboration initiatives
• Monitor the fulfillment of various minimum guarantees, and advise internal teams on the product release roadmap for license maximisation
• Participate in contract renewal discussions and negotiations, focusing on mutual benefits and continued partnership growth
• Prepare quarterly royalties reports
• Prepare regular reports with updates on sales figures, account status, key performance metrics, and revenue projections
• Assist in resolving disputes or issues that may arise during the contract term, maintaining a solutions-oriented approach
• Monitor industry trends, competitor activities, and market developments to identify new opportunities and maintain a competitive edge
• Hosting visiting artists

• A proven track record of successfully managing large and complex client relationships or partnerships is a must
• Prior experience in managing licensing-related accounts is preferred, but not required
• Strong understanding of Intellectual Property (IP) rights, licensing processes and challenges, and industry standards
• Excellent oral and written communication, and strong interpersonal skills
• Able to connect and engage with various stakeholders, including artists, brands, and internal teams
• Detail-oriented mindset with exceptional organisational and project management skills
• Proactive and adaptable approach to problem-solving
• A passion for entertainment, arts, and pop culture, with an eye for emerging trends and opportunities

To apply, please send an updated copy of your resume to

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you'll do. You can look forward to:

• Flexible start timing, ranging from 8.30am - 10.30am
• Competitive annual leave package, with comprehensive health insurance coverage
• Attractive staff discounts on MJ products
• Well-stocked pantry filled with a variety of snacks and beverages