78 Account Management jobs in Singapore

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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We’re looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team, with a focus on restaurant partners . The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence.

Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.

Relationship Management

• Conduct data analysis, reporting, operational and invoicing resolutions
• Deepen business relationships with foodpanda’s SMB restaurant partners with our proprietary learning tools
  
  

• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
• Educate SMB restaurant partners on the foodpanda marketing suite to grow on the foodpanda platform
  
  

• Work with foodpanda’s Operations team to evaluate partner operational compliance
• Utilize data to identify opportunities for growth through operational best practices
  
  

• As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities
  
  

• Minimum 1 year of experience in a client-facing role (restaurant, FMCG, tech, e-commerce, or related industries)
• A keen sense for customer behaviour, and how content quality affects purchasing decisions
• An analytical mindset with a penchant for seeking opportunities within data patterns
• Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire
• Intermediate proficiency in Microsoft Excel & PowerPoint is preferred
  
  

• A dynamic and challenging working environment with a steep learning curve
• Responsibility from day one in the leading food delivery company in the world
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

• Seniority level Associate

• Employment type Full-time

• Industries Software Development and IT Services and IT Consulting

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Responsibilities

- Achieve set sales targets and objectives.

- Conduct cold calling, prospecting, and lead qualification.

- Identify new business opportunities and build lasting client relationships.

- Provide tailored solutions based on client needs to ensure satisfaction.

- Develop and implement effective sales strategies while monitoring market trends.

- Collaborate with the team to drive long-term growth and profitability.

- Build and maintain a strong industry network to stay ahead of competitors.

- Perform other ad-hoc duties as assigned by the superior

Requirements

- Minimum qualification: Secondary N-level or equivalent.

- Strong interest and ability in sales, with excellent communication skills.

- Positive, confident, and determined mindset with resilience against rejection.

- Able to work independently and as part of a team.

- Target-driven and able to thrive under pressure.

- Training will be provided.

- Open to Singaporeans and Work Permit holders.

Compensation

- Base salary: SGD $2,000 to $2,500, excluding commission. Additional performance incentives may apply.

• Listed Company On The SGX

Responsibilities:

• Responsible for promoting the company's services/products to gatekeepers in the medical field.
• Maintaining rapport with O&Gs and relevant hospital staff to secure client referrals and support through daily work and networking activities.
• Provide regular training to relevant hospital staff and healthcare professionals in assigned territories.
• Participate in sales & marketing plans to expand the company's business.
• Participate in product launches and seminars to promote and increase the market share of products.

Requirements:

• Diploma in any discipline.
• Minimum 1 year of working experience in the healthcare industry.
• Sociable and confident, able to communicate with all levels of authority.

Working Location: Yishun

Working Hours: 9am - 6pm

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

You will be part of the Account Management team, providing administration support including but not limited to the following responsibilities;

• Manage a portfolio of Corporate Clients
• Data entry and maintenance of Corporate Client database
• Preparation of monthly/ ad-hoc Client reporting requirements
• Support the department in administrative duties where required
• Receive and respond to Client enquiries through calls and emails
• Coordinate with internal stakeholders to troubleshoot issues, resolution and perform service recovery where required.
• Contract renewals and upsell of services
• Drafting of documentations including but not limited to Service Agreements, client handbook, decks etc.
• Assist with audit requirements and due diligence by Clients
• Undertake any ad-hoc tasks where required
• Preparation/ printing of member Cards and arrange for mailing
• Document sorting and filing
• Conduct communication sessions and sales pitches
• Assist with Client follow-ups on accounts receivables where required.

Requirements:

• Diploma / Degree in relevant discipline with 1-2 years of working experience
• Medical insurance knowledge will be an added advantage
• Prior experience in client servicing will be an added advantage
• Detailed-oriented and proficient to handle complex data in MS Excel
• Self-motivated and able to work independently as part of a team
• Strong communication and interpersonal skills

• Seniority level Associate

• Employment type Full-time

• Job function General Business
• Industries Insurance and Hospitals and Health Care

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What we offer

• Excellent Benefits - Health, Fitness, Personal Wellbeing

• Good Working Environment

• Flexible Work Arrangements

Duties & Responsibilities

• Manage clients requirements and projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value on time and within budget

• Manage the entire cycle of new and existing accounts/projects and act as the single point of contact on account related queries, escalation and attending to new or additional client requirement

• Provide leadership and guidance to facilitate the work of cross-functional program teams by clarifying project objectives and defining tactics necessary to accomplish these objectives

• Facilitate discussions with the business leaders in the organization and customers to clearly define complete account requirements, i.e. business, product, marketing, support and delivery requirements

• Manage a complete account schedule, issues and risk list.

• Facilitate weekly account meetings to drive progress and resolve issues as well as prepare and distribute agendas, minutes, action items and status reports.

• Manage account expectations with internal and external stakeholders by monitoring progress against the plan, escalating problems and issues that impact cost, scope or schedule and notifying affected department.

Requirements

• Minimum 2 years of experience

• At least a diploma in Logistics, Supply Chain Management or other equivalent disciplines

• Excellent problem resolution skills including negotiation skills

• Commitment to customer service

• Good in Microsoft Office

• Flexibility to facilitate global engagement

• SAP transactional knowledge will be an added advantage

About us

Arvato Singapore Pte. Ltd. is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Telecommunication, Hightech & Entertainment, Automotive/Bank/Insurance, Healthcare, Consumer Products and Publisher. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers.

Apply now to join our team and be a part of our exciting journey

1. Financial Transaction Management: Accurately manage financial transactions by performing data entry into the accounting system.
2. Invoice and Payment Processing: Process invoices and payments in a timely and precise manner.
3. Account Payables and Receivables: Handle full spectrum of accounts payables and receivables, including reconciliations, journal entries, and preparing necessary schedules.

• Diploma in Accounting & Finance or higher/equivalent professional qualification.
• Relevant working experience in accounting, tax, audit, and finance functions.
• Proficiency in SAP and Microsoft Excel.
• Strong analytical skills with adaptability and critical thinking.
• Bilingual with good written and verbal communication skills.

We are seeking a skilled Account Management Specialist to join our team.

• Maintain accurate and up-to-date records of accounts receivable, accounts payable, and general ledger transactions.
• Prepare and submit quarterly GST reports in a timely manner.
• Perform regular housekeeping and filing of finance documents to ensure organization and compliance.
• Monitor and meet deadlines for month-end financial reporting, ensuring accuracy and completeness.
• Conduct regular stock takes and investigate any discrepancies or issues that arise.

• Excellent interpersonal and communication skills, with the ability to work independently.
• Strong background in accounting, preferably with ACCA certification.
• Experience with accounts payable, housekeeping, and inventory management.

Able to provide accurate and reliable financial reporting, while maintaining compliance with all relevant regulations.

We are seeking a results-driven account management professional to oversee Japanese client relationships and drive business growth.

This role requires a deep understanding of clients' business needs, strategic planning, and the ability to deliver customized solutions.

Key Responsibilities:

• Establish strong working relationships with key clients and stakeholders, providing them with expert advice and support.
• Manage client satisfaction in the delivery of IT services, ensuring that profit objectives are met.
• Identify new business opportunities and manage the sales cycle from start to finish, particularly in growing existing business within the account.
• Collaborate with internal teams and external parties to ensure seamless execution of projects.
• Monitor project progress and performance, ensuring quality delivery of products and services.
• Provide regular updates to all stakeholders.
• Ensure sales targets are achieved and maintain good client rapport.
• Monitor market conditions and provide recommendations on pricing and market strategy.
• Investigate client complaints on quality, delivery, service, etc., and provide corrective measures.
• Present, negotiate, and prepare contracts, quotations, etc.

Requirements:

• Minimum diploma in IT, business marketing, communications, or equivalent.
• Minimum 5 years of IT work experience, with at least 3 years of sales account management for Japanese clients.
• Proficiency in spoken and written Japanese language is essential for liaising with Japanese clients.
• Able to communicate effectively with Japanese management-level stakeholders.
• Excellent communication skills, both written and verbal.
• Possess strong initiative, people networking, and creativity skills.
• Able to multitask, prioritize, and manage time effectively.
• Proven sales track record.
• Disciplined and driven to develop sales account plans and upkeep sales forecast and hygiene.
• Possessing knowledge of the infrastructure environment and application would be an added advantage.

Benefits:

The successful candidate will have the opportunity to work with a dynamic team, driving business growth and delivering exceptional client experiences.