9,392 Services jobs in Singapore

The Consultant / Senior Consultant is responsible for acquisition of prospective clients and employees for professional services department.

KEY RESPONSIBILITIES

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Source for candidates via job portals and by any other means
• To attract, select and interview quality candidates who match the specific outsourcing project needs of our clients.
• Coordinate meeting/discussion between candidates and clients
• Seek feedback from the client on candidate’s quality of deliverable.
• Brief the candidate about the responsibilities, salary, benefits, and career prospects of the assignment.
• To monitor the performance of all contract candidates and to prepare the necessary paperwork to ensure proper payment to the employee and by the customer.
• To manage and retain good candidates.
• Manage offers and ensure smooth onboarding for new hires.
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients/candidates.
• Conduct performance review of candidates/employees who are on projects.
• To meet monthly sales target in GP & Contribution.

REQUIREMENTS

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Experience
• A tertiary education in any discipline
• Any IT/Technology certification
• Consultant - Minimum of 1 years’ experience in professional service-related industry is preferred.

If you feel that your profile is suitable for this position, please click on ‘APPLY NOW’ to submit your application. Kindly provide details of your availability and expected salary in your resume. All information will be kept strictly confidential and shortlisted candidates will be contacted.

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EA License No. 01C4394 • EA Registration No. R (Nur Zahirah Binti Yoonus)

Join to apply for the Professional Services Sales Manager role at Adobe

2 days ago Be among the first 25 applicants

Join to apply for the Professional Services Sales Manager role at Adobe

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

The Opportunity

Adobe is seeking a dynamic and consultative Professional Services Sales Manager to drive growth of Adobe’s Digital Experience business through strategic services engagements. This role is responsible for selling Adobe’s consulting and implementation services to enterprise customers across APAC, enabling them to accelerate time-to-value and realize their digital transformation goals.

The ideal candidate will have a proven track record in enterprise services sales, strong executive presence, and a consultative approach to building long-term client partnerships.

What You’ll Do

• Develop and close Professional Services sales opportunities aligned with Adobe Experience Cloud solutions, including AEM, Real-Time CDP, Journey Optimizer, and Workfront.
• Work closely with Adobe’s license sales teams to drive services attachment and influence strategic deals.
• Engage customer stakeholders to understand business goals and craft tailored services solutions that drive measurable outcomes.
• Collaborate with solution consultants and delivery teams to scope, estimate, and propose services engagements.
• Create and negotiate Statements of Work (SOWs), pricing models, and project timelines.
• Build strong relationships with Adobe’s strategic partners to support co-selling and delivery excellence.
• Maintain accurate forecasting and pipeline management using Salesforce and other internal tools.
• Focus on Singapore plus few other countries in SEA. Prior regional Sales experience a plus.
  
  

• 8+ years of enterprise professional services sales experience, preferably in SaaS, Digital Experience, Marketing Technology, or Enterprise Software.
• Strong consultative selling skills with ability to navigate complex sales cycles and influence C-level stakeholders.
• Experience in scoping and selling large-scale services engagements, including discovery, implementation, integration, and change management.
• Proven ability to collaborate in a matrix environment across sales, consulting, customer success, and partner teams.
• Excellent communication, presentation, and negotiation skills.
• Bachelor’s degree in Business, Marketing, Technology or a related field.
  
  

• Knowledge of Adobe Experience Cloud solutions.
• Background in working with digital agencies, system integrators, or management consulting firms.
• Regional experience across Southeast Asia, Greater China, or Korea (depending on hiring market).
• Experience in industries such as telecommunications, financial services, or public sector is a plus.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Software Development

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Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.

Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment.

Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You're Wrong, and Measure Through Customer Impact.

Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we're shaping the future of data intelligence with AI-ready data.

Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day

Job Description
Alation's Professional Services team implements Alation at key customers, delivering immediate value, broad adoption, with an unparalleled customer experience. We're looking for someone excited to work with Alation's industry-leading technology to truly drive data culture at forward-thinking enterprises. The right candidate loves engaging with customers, building trusted relationships, and ensuring a high-quality, timely implementation.

A Staff Consultant is one of the most experienced members of the Alation Professional Services team who possesses extensive experience in data management, software deployment, deep data management expertise, and an outstanding record of program delivery success. As the leading authority on Alation's technology, they are primarily responsible for the installation, configuration, advising key client sponsors, and leading multi-phase implementation programs to

drive usage, adoption, and value.

What You'll Do

• Lead Alation software implementations of enterprise customers
• Participate in account knowledge transfer sessions with Alation pre-sales.
• Advise on best practices for defining and populating data classifications, domains, taxonomies, glossaries, documentation content, and lineage.
• Conduct training and advise customers on the approach and use of key product

features, and best practices to drive usage, adoption, and value.

• Lead the customer through on-premise and cloud-based product installation procedures.
• Lead the customer through single sign-on, authentication configuration to LDAP or Active Directory.
• Configure out-of-the-box database, file system, and Business Intelligence tool

connectors.

• Provide project status reports and briefings.
• Identify opportunities for account expansion.
• Document lessons learned, tips/tricks, and contribute knowledge base articles.
• Participate in customer community forums.

Requirements

• Energized and excited about being in a high-growth, startup environment
• Passionate about continuously innovating and improving.
• Comfortable working in a non-traditional office environment using virtual teaming and working remotely.
• Strong analytical and troubleshooting skills to resolve technical and project challenges.
• Professional customer-facing communications and client-management skills.
• Demonstrated inclination to share knowledge and assist teammates.
• Willing to travel 30%.

What You Need

• Minimum 5+ years of consulting experience in a lead role.

Data management experience with data governance, data quality, master data

management, and/or reference data.

• Experience with Azure, AWS, and GCP cloud deployments.
• Experience with multiple databases and excellent SQL skills.
• Experience with Business Intelligence tools, including Tableau, PowerBI, Looker, and Microstrategy.
• Experience administering Linux operating systems.
• Experience with Kubernetes and Docker deployments.
• Python or Java experience using REST APIs.

Bonus Skills

• Experience with Alation or other data catalog tools.
• Experience delivering services as part of a software company.
• Project Management/Scrum certifications (CAPM, PMP, Six Sigma etc).
• Hands on data & analytics experience.
• Fluency in multiple languages.

Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
This company participates in E-Verify. Click on any of the links below to view or print the full poster.
E-Verify and Right to Work.

Join to apply for the
Professional Services Sales Manager
role at
Adobe
2 days ago Be among the first 25 applicants
Join to apply for the
Professional Services Sales Manager
role at
Adobe
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Creativity for All
Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!
We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.
We know that people are the differentiator in our business, and that's why we want to meet you.
The Opportunity
Adobe is seeking a dynamic and consultative
Professional Services Sales Manager
to drive growth of Adobe’s Digital Experience business through strategic services engagements. This role is responsible for selling Adobe’s consulting and implementation services to enterprise customers across APAC, enabling them to accelerate time-to-value and realize their digital transformation goals.
The ideal candidate will have a proven track record in enterprise services sales, strong executive presence, and a consultative approach to building long-term client partnerships.
What You’ll Do
Develop and close Professional Services sales opportunities aligned with Adobe Experience Cloud solutions, including AEM, Real-Time CDP, Journey Optimizer, and Workfront.
Work closely with Adobe’s license sales teams to drive services attachment and influence strategic deals.
Engage customer stakeholders to understand business goals and craft tailored services solutions that drive measurable outcomes.
Collaborate with solution consultants and delivery teams to scope, estimate, and propose services engagements.
Create and negotiate Statements of Work (SOWs), pricing models, and project timelines.
Build strong relationships with Adobe’s strategic partners to support co-selling and delivery excellence.
Maintain accurate forecasting and pipeline management using Salesforce and other internal tools.
Focus on Singapore plus few other countries in SEA. Prior regional Sales experience a plus.
What you need to succeed:
8+ years of enterprise professional services sales experience, preferably in SaaS, Digital Experience, Marketing Technology, or Enterprise Software.
Strong consultative selling skills with ability to navigate complex sales cycles and influence C-level stakeholders.
Experience in scoping and selling large-scale services engagements, including discovery, implementation, integration, and change management.
Proven ability to collaborate in a matrix environment across sales, consulting, customer success, and partner teams.
Excellent communication, presentation, and negotiation skills.
Bachelor’s degree in Business, Marketing, Technology or a related field.
Preferred Qualifications:
Knowledge of Adobe Experience Cloud solutions.
Background in working with digital agencies, system integrators, or management consulting firms.
Regional experience across Southeast Asia, Greater China, or Korea (depending on hiring market).
Experience in industries such as telecommunications, financial services, or public sector is a plus.
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive
Creativity for All
together!
Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Other
Industries Software Development
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Professional Services Architect, Infrastructure page is loaded# Professional Services Architect, Infrastructurelocations:
Singapore, Singapore-Suntec Tower:
Singapore, Remotetime type:
Full timeposted on:
Posted Todayjob requisition id:
JR NVIDIA is looking for a Professional Services Engineer to join its infrastructure Specialist team. Academic and commercial groups around the world are using NVIDIA Runai platform to improve productivity and efficiency for data scientists. Our product provides a unique HPC scheduler, relies on advanced GPUs virtualization technology and Provides an easy access to GPU based environments for data scientist and ML engineers. Join the team building many of the largest and fastest AI/HPC systems in the world! NVIDIA is looking for someone with the ability to work on a dynamic, customer-focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners, and internal teams to analyse, define, and implement large-scale AI/HPC projects.**What you will be doing:*** Help our customers with the installation and onboarding of the Run:ai software* On a daily basis to maximize to help increase the value of the Run.AI software. These includes:* Helping data scientists and ML engineers embed best practices in the world of machine learning operations.* Configuring Run:ai to match customer’s use case* Integrate run:ai into customer's existing MLops environment including scripting* Diagnosing and solving customer issues in sophisticated cloud native environments* Use existing profiling and analysis tools to find bottlenecks and low utilization of deep learning models.* Collaborates with internal stakeholders (e.g. Pre-Sales Solution Engineers, Account Managers, Account SAs, Product) in the post-sale stage by understanding business requirements and providing industry and technical input.* Develop new tools and scripts to help simplify integration between Run:ai to other Data Science tools.**What we need to see:*** 5 years of experience working in a customer facing role at a B2B SaaS/On Prem Software Company* Experience presenting to technical audiences and creating technical content for developers* Experience in Linux / Unix Operating Systems* Hands on experience with Kubernetes* Experience in containerization technologies like Docker, containers* Proven experience with software development* B.Sc in Computer Science or equivalentNVIDIA is at the forefront of breakthroughs in Artificial Intelligence, High-Performance Computing, and Visualization. Our teams are composed of driven, innovative professionals dedicated to pushing the boundaries of technology. We offer highly competitive salaries, an extensive benefits package, and a work environment that promotes diversity, inclusion, and flexibility. As an equal opportunity employer, we are committed to fostering a supportive and empowering workplace for all.
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Location: Singapore
Role Overview:
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamicProfessional Services Consultant to contribute to the success of our rapidly growing business.
As aProfessional Services Consultant, you will:
Develop a clear overall understanding of the customer requirements (project scope, technical requirements and solution design).
Assist in the deployment, configuration, cut-over, testing and troubleshooting of Fortinet security solutions in customer environments.
Mentor fellow PS team members to obtain necessary skills to evolve in the PS organization.
Continuously developing knowledge and skills to remain proficient with Fortinet technologies to provide best practice advice during project delivery.
Maintain expert-level technical knowledge in the following technology disciplines as they relate to Fortinet’s products:
Network Security Infrastructure – Switching, Routing, SD-WAN, Proxies
Firewalls, UTM, APT (Sandboxing), Application Control & Content Filtering,Web Proxying, SLB, Cryptology
VPN technologies (SSL VPN/IPSEC VPN) & associated topologies
Web Application Firewalling
Centralized Logging and Reporting solutions
Write & present whitepapers, technical notes, and other high-level technical documentation as required.
Interface with Fortinet’s Business and Technology partners within designated technology discipline and distribute that knowledge internally to SE’s, CSE’s and TAC Engineers.
Effectively communicate relevant project information to Fortinet management as appropriate.
Resolve and/or escalate issues in a timely fashion.
Complete and submit any required administrative tasks in a timely manner(timesheets, activities report, project reports, etc.).
Follow up with customer and internal Fortinet departments to ensure project documentation is completed:
Creation of Statement of Work document
Acknowledgement of work performed including work complete signing
Knowledge Transfer
Customer satisfaction surveys
We Are Looking For:
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
8 - 10 years + relevant experience preferably in a network security vendor.
5+ Years’ experience in LAN/WAN /Internet Support or Administration.
3+ Years’ experience with Network Security Products.
Excellent written and verbal communication skills.
Strong knowledge of the security threat landscape.
Administrator level working knowledge of Windows, UNIX or Linux.
Previous Technical support position (other PS or TAC position), or Sales Engineering background advantageous.
Network security certifications (Fortinet NSE4 minimum level and above.)
External network security & vendor certifications such as Cisco, F5, Juniper, AWS area plus.
Strong understanding of core Internet protocols and applications (TCP/IP & networking skills).
Strong general knowledge of common networking (switching & routing) and security protocols.
Scripting experience (PERL, Javascript, PHP etc.) & experience of API (Restful API).
Ability to work according to customer’s schedules which may include weekends/evenings.
Team player and ability to work remotely & interact with remote teams & employees.
MS office suite using applications such as Power Point, Word, Visio & Project.
Ability to work well under pressure and remain focused on the tasks in hand.
Ability to troubleshoot complex network & security environment.
Bachelors Degree in EE, CS, or CE or equivalent experience.
Network Security Certifications.
Project Management Certifications.
Why Join Us:
At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
We will only notify shortlisted candidates.
Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.
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Overview
Professional Services Consultant - XSIAM
As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. You will work closely with the technical lead to ensure onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and customer-specific requirements. You will also devise detection strategies to fortify our customers' defenses, including the design and implementation of correlation rules.
Your Impact
Collaborate with the technical lead to devise a comprehensive log ingestion strategy
Develop detection strategies based on industry best practices
Articulate a step-by-step process to ensure ingestion of high-quality log sources
Monitor and optimize log sources for performance
Create meticulous and effective correlation rules
Fine-tune log sources and correlation rules to enhance system efficiency
Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
Act as a trusted advisor to end customers, offering consultative guidance on Cortex XSIAM utilization
Leverage knowledge of SIEM and SOC practices to assess customer needs and formulate security strategies
Collaborate with customers to translate challenges into actionable steps to improve security posture
Identify opportunities to enhance analyst alert handling through automation
Foster collaboration with internal and external teams to drive product adoption
Produce technical documentation detailing SIEM aspects of the engagement
Occasionally travel to customer meetings and workshops (up to 10% of the time)
Qualifications
Your Experience
Exceptional written and verbal communication and presentation skills
6+ years of hands-on experience deploying and integrating SIEM solutions in enterprise environments
Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
Ability to conceive and develop detection use cases in SIEM systems
Experience implementing automation solutions to enhance SOC efficiency and reduce MTTR
Expertise in threat intelligence management and leveraging threat feeds to mitigate threats
Familiarity with Endpoint security solutions (anti-malware, EDR, XDR)
Ability to generate reports on SIEM status and performance metrics
Experience delivering consultative cybersecurity services in SIEM/SOC domains
Ability to analyze customer requirements and deliver strategic recommendations
Proficiency in creating technical design documentation
Experience leading technical teams and projects in cybersecurity settings
Skilled in coordinating among stakeholders to drive decisions and innovation
Relevant bachelor's degree or equivalent military experience or certifications (CISSP, GIAC, etc.)
Additional Information
The Team: Our professional services team is critical to our success and mission. You enable customer success by providing post-sale support. As threats and technology evolve, you'll be involved in implementing new products, transitioning from old products to new, and resolving critical issues. You
won't wait for them to be raised; you will seek them out, too. We fix and identify technical problems with a focus on delivering standout customer support.
Location note: Only Singaporeans. Our Commitment: We are committed to providing reasonable accommodations for qualified individuals with a disability. If you require assistance, please contact Palo Alto Networks is an equal opportunity employer. We celebrate diversity and provide equal consideration for employment without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, pregnancy, sexual orientation, or other protected characteristics. All information will be kept confidential according to EEO guidelines.
Seniority level: Associate
Employment type: Full-time
Job function: Consulting
Industries: Computer and Network Security
Get notified about new Professional Services Consultant jobs in Singapore, Singapore.
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Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Your Career
As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.
Your Impact
Collaborate with the technical lead to devise a comprehensive log ingestion strategy
Contribute to the development of detection strategies based on industry best practices
Articulate a step-by-step process to ensure the ingestion of high-quality log sources
Monitor and optimize log sources for optimal performance
Create meticulous and effective correlation rules
Fine-tune log sources and correlation rules to enhance system efficiency
Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion
Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM
Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies
Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture
Identify opportunities to enhance analyst alert handling through automation
Foster collaboration with internal and external teams to drive product adoption
Produce technical documentation detailing SIEM aspects of the engagement
Occasionally travel to customer meetings and workshops (up to 10% of the time)
Your Experience
Exceptional written and verbal communication and presentation skills, for both internal and external interactions
6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments
Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms
Ability to conceive and develop detection use cases in SIEM systems to enable effective alerting
Proficiency in implementing and integrating automation solutions to enhance SOC efficiency, thereby minimizing MTTR and optimizing operational effectiveness
Demonstrated expertise in threat intelligence management, including the ability to analyze and leverage threat intelligence feeds to proactively identify, assess, and mitigate potential security threats within the organization's environment
Familiarity with a range of Endpoint security solutions such as anti malware, EDR, XDR
Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators
Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains
Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals
Proficient in comprehending and creating technical design documentation
Proven track record in effectively leading technical teams, managing resources, and overseeing projects within a dynamic cybersecurity environment, ensuring alignment with strategic objectives, timely delivery of milestones, and efficient utilization of resources
Skilled in facilitating collaboration among diverse stakeholders, including technical teams, management, and external partners, to drive informed decision-making processes that align with organizational objectives and foster innovation in cybersecurity strategies
Relevant bachelor's degree or equivalent military experience or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus or equivalent military experience required
The Team
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Only Singaporeans
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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