627 Healthcare Support jobs in Singapore

Key Tasks:

- Process patient bills and insurance claims in a timely manner.

- Prepare case notes and other required documents.

- Collaborate with patients and payers to resolve outstanding bill issues.

- Review and verify the accuracy of patient documents for medical claims.

- Assist with medication preparation and dispensing.

- Maintain inventory levels and perform stocktaking as needed.

- Provide administrative support to the department.

- Perform any other duties as required.

- Previous experience in a healthcare setting is advantageous.

- Excellent interpersonal and communication skills are essential.

- Strong customer-service mindset with a focus on patient satisfaction.

- Ability to multitask and work efficiently in a fast-paced environment.

- Proficiency in medical billing software and basic computer skills.

- Passionate about learning and sharing knowledge, skills, insights, experience, and best practices.

- Strong discipline in building effective work systems and processes, along with high personal integrity.

">Patient Support Administrator Role ">

The primary objective of this position is to ensure seamless patient registration, billing, and visitor management processes.

Key Responsibilities:

• Outpatient Registration & Billing:
(Input patient details and carry out admission procedures in the system.);
• (Provide guidance to patients on insurance claims and guarantees.);
• (Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.);
• (Follow up on relevant documentation when necessary.)

• Inpatient Admission & Billing:
• (Enter and update patient information and perform system admission for inpatient cases.);
• (Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.);
• (Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.);
• (Perform other administrative tasks related to inpatient records and updates.)

• Cashiering Duties:
• (Present and explain itemized bills and charges to patients.);
• (Process payment collections and issue refunds as necessary.);
• (Submit daily shift closure reports to the supervisor.)

• Patient Experience & Service:
• (Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.);
• (Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.);
• (Maintain and manage office supplies and counter inventory.);
• (Respond to general inquiries via internal and external mailboxes.);
• (Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.)

Benefits:

• Job security through job-matching, career guidance, and skills upgrading services.

About the Role:

• This is an exciting opportunity to work in a dynamic environment and make a real difference in the lives of our residents.

Responsibilities:

1. Transfer of residents from one location to another, ensuring their safety and comfort at all times.
2. Prepare and serve meals under the supervision of a centre staff member, adhering to strict health and hygiene standards.
3. Maintain the cleanliness and hygiene of the living environment, including laundry, cleaning and waste management.
4. Implement infection prevention and control activities as per established protocols.
5. Perform Activities of Daily Living (ADLs) for residents, including personal hygiene, toilet training, feeding and ambulating.
6. Accompany residents to hospital appointments or clinics, providing reports on their medical condition and behavioural issues.
7. Take and record vital signs, weight and conduct monthly monitoring of glucose levels.
8. Assist therapists in carrying out planned therapy sessions, supporting the rehabilitation process.
9. Conduct therapeutic and maintenance programmes under the guidance of therapists, promoting resident well-being.
10. Engage with residents, observing and reporting on their condition, identifying potential issues.

Requirements:

• Minimum GCE 'O' Level or ITE equivalent qualification.
• Strong interpersonal skills and ability to work effectively as part of a team.
• Resourceful and adaptable, able to think on your feet in fast-paced environments.
• Effective communication skills, able to convey information clearly and respectfully.
• Basic computer literacy and ability to learn new systems.
• Self-motivated and service-oriented individual, committed to delivering high-quality care.
• Able to work flexible hours, including weekends and public holidays.

What You'll Bring:

• Housekeeping skills, maintaining a clean and safe environment.
• Interpersonal skills, building strong relationships with colleagues and residents.
• Treatment skills, supporting the rehabilitation process.
• Healthcare knowledge, understanding the needs of residents with varying conditions.
• Investigation skills, identifying potential issues and reporting accordingly.
• Vital Signs knowledge, taking and recording accurate measurements.
• Weight management skills, promoting healthy lifestyles.
• Interventions skills, adapting to changing situations and priorities.
• Furniture management skills, maintaining a safe and accessible environment.
• Nursing skills, providing basic care and support.
• Prevention skills, promoting resident well-being and preventing falls.
• Team Player skills, collaborating effectively with colleagues.
• Adaptable to Changes skills, responding positively to change and uncertainty.
• Personal Care skills, supporting residents with daily living tasks.
• Home Care skills, providing care in a resident's own home.

We are seeking a skilled Clinic Assistant to support clinic operations and patient care.

The successful candidate will provide administrative support, including reception and registration, queue management, dispensing medications, invoicing and collection of payment, making appointments for referrals, handling phone calls and enquiries.

• Support doctors with clinic procedures and act as a chaperone.
• Perform clinic procedures such as ECGs and inhaler therapy.
• Facilitate health screenings, including taking height and weight measurements and checking vision.
• Ensure accurate and prompt claims submission to government agencies and insurance companies.
• Monitor medication, consumables, and equipment stocks.
• Filing and documentation.

To succeed in this role, you should possess:

• A conversational level of English and another language (Mandarin is preferred).
• A pleasant demeanor and good interpersonal and communication skills.
• Patient-focused approach.
• Ability to work well in a team.
• Adaptability and willingness to learn.
• Availability to commit to some weekday nights and weekend shifts.

This role offers the opportunity to work in a dynamic healthcare environment and develop your skills and knowledge.

This is an excellent opportunity for someone who is passionate about delivering high-quality patient care and is looking for a challenging and rewarding role.

Clinic Assistant Role

The Clinic Assistant is a vital member of our healthcare team. As a Clinic Assistant, you will be responsible for providing exceptional patient care and support to our medical professionals.

Key responsibilities include:

1. Registering patients and engaging with them in a friendly and professional manner
2. Dispensing medications accurately and efficiently
3. Managing the inventory of prescription drugs and ensuring that stock levels are maintained
4. Completing administrative tasks such as processing health claims and filing medical reports
5. Maintaining a clean and safe environment within the clinic
6. Assisting medical professionals with procedures as needed

To succeed in this role, you should have:

1. Prior experience in a similar role (although training will be provided for those with no background)
2. Flexibility to work varying shifts including evenings and weekends
3. Basic computer literacy skills

We offer flexible working arrangements to suit your needs. If you are interested in this role, please get in touch with us to discuss further details.

Ensure an excellent overall experience for patients in a clinical setting. You will be part of a team responsible for the support and maintenance of medical clinic operations.

• Overall in charge of reception duties
• Register patients
• Prepare and dispense medications
• Collect payments
• Handle phone calls/enquiries
• Submission of claims for managed health contracts, insurances, CHAS/PG and Medisave etc
• Vendors management and coordination
• Assist doctors in simple clinic procedures including Chaperone
• Perform basic medical examinations or tests on patient
• Clinic equipment maintenance and set-up
• Procurement of medical supplies and general equipment
• Maintain general cleanliness of the clinic
• Maintain administration and filing of clinic's paperwork

• Good spoken and written English
• Proficient Mandarin would be desirable, other dialects an advantage
• At least GCE 'N' levels / ITE Diploma in a relevant field of studies
• Experience is appreciated but not essential
• Excellent communication and organizational skills
• Hands-on experience of working in a busy and start-up environment, ideally in a clinic / medical set up
• Able to handle sensitive data professionally and confidentially
• Have an enthusiastic, positive and flexible attitude with a 'can do' approach, the candidate should be articulate and demonstrate a learning passion for clinical systems

• This is a very hands-on, customer facing role
• You will report to the Medical Directors
• Highly preferred if you stay around Bukit Panjang area as the clinic is located there

We are seeking a reliable and empathetic Clinic Assistant to join our team in a warm and supportive TCM clinic environment.

This role will play a vital part in ensuring the smooth daily operations of our clinic, including front desk duties, assisting TCM Physicians during consultations and treatments, preparing and dispensing herbal and powdered medications, maintaining cleanliness and hygiene of treatment areas and equipment, performing cashiering and basic account keeping, monitoring inventory and managing stock replenishment, handling housekeeping, and supporting overall clinic workflow.

The ideal candidate is someone who is committed to delivering quality care and has excellent interpersonal skills. Experience in a TCM clinic or healthcare setting is a plus, as well as knowledge of TCM concepts. Strong communication skills in both English and Mandarin are also essential for this role.

• Friendly and compassionate personality
• Strong communication skills in English and Mandarin
• Ability to multitask, adapt quickly, and work independently
• Proficient in Microsoft Office (Word, Excel, PowerPoint)

We offer a friendly and supportive team culture, opportunities to learn and grow, and the chance to make a meaningful difference in patients' lives.

• Gaining real clinical exposure to TCM treatments
• Working in a friendly and supportive team culture
• Making a meaningful difference in patients' lives
• Opportunities to learn and grow

We are seeking a highly motivated and skilled Therapy Assistant to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional care and support to our residents.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be responsible for executing rehab activities as planned by Therapists and performing documentation promptly.

Clinical Care

• Work under the supervision of Therapists to assist in implementing individual and group activities such as activities of daily living, ranging exercises, mobilization, and cognitive activities.
• Educate residents/clients on proper use of equipment and exercise routines as prescribed by the Therapists.
• Adhere to all safety measures and infection control procedures.
• Prepare apparatus/equipment/mobility aids according to procedures and protocols as instructed by the Therapists.
• Update residents'/clients' progress promptly to the Therapists.
• Portering of residents for therapy/group activities

• Maintain updated residents/clients' records and data entry for programmes KPI.
• Ensure regular maintenance check of therapy equipment.
• Ensure cleanliness and maintain safe work environment (e.g. keeping rehab equipment after use).
• Inform supervisor when stock supplies are low.
• Perform other administrative duties or other duties as assigned by the Rehabilitation Manager.

To be successful in this role, you will need:

• WSQ Higher Certificate in Therapy Support.
• NITEC in Community Care and Social Service.
• Work-Study Diploma in Rehabilitation Care.
• Diploma or Degree in Physiotherapy or Occupational Therapy from non-recognised institutions.

We are looking for individuals who possess:

• Good communications and interpersonal skills.
• Adaptable and time management skills.
• A willingness to work with elderly residents/clients.
• The ability to work independently and in groups.
• Possess basic computer skills.
• Preferably 1-year experience in rehab services.

The role of Medical Records Coordinator is to provide operational support in implementing work processes in the Medical Records Office. The coordinator will be responsible for ensuring that all medical records are managed under strictest confidentiality and security.

Key Responsibilities:

• Provide operational support in the assigned MRO function
• Ensure all medical records are managed under strictest confidentiality and security
• Assist and advise internal and external parties with regards to medical records related processes
• Register and process medical report requests, including cashier function for medical report payment
• Follow-up with doctors on incomplete medical report requests
• Execute administrative duties pertaining to all medical report requests
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline

Requirements:

• Minimum GCE 'A' level or Diploma
• Good knowledge on use of PC software and application
• Proficient in the use of Microsoft Office like Excel and Word to assist in the management of the department's data
• Preferably 1 year of working experience in healthcare or service industry
• Experience in hospital operations will be advantageous
• Able to work in fast-paced environment
• Good communication, interpersonal skills
• Service oriented and customer focused
• Meticulous, organised with positive working attitude, team player and willing to learn