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Showing 4111 Dbs Bank jobs in Singapore
Senior Associate/Associate, Martech - POSB Brand and Partnerships, DBS Bank - Co
Posted today
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Job Description
About the Role
We are seeking a dynamic, creative and highly organised individual to join our Brand and Partnerships team. This role offers a unique opportunity to drive marketing and business outcomes for POSB. You will be instrumental in executing impactful campaigns, fostering strategic partnerships, and enhancing our brand presence across various channels.
Key Responsibilities
Campaign Strategy and Execution :
Lead the end-to-end execution of marketing campaigns, from planning and project management to timely delivery and performance tracking.
Effective management of external creative and media agencies to ensure timely execution of initiatives.
Collaborate with media agencies and internal business analytics teams to demonstrate campaign attribution and measurable impact on business objectives.
Ensure consistent application of brand identity across all marketing materials to strengthen brand recognition.
Campaign and Results Tracking:
Leverage data-driven insights and experimentation to optimise campaign performance, inform decision-making, and understand consumer behaviour.
Define, track, and analyse key business and marketing KPIs to glean actionable insights, formulate hypotheses, and continuously improve future campaigns.
Support in Driving Strategic Partnerships :
Assist and support in driving partnership discussions, coordination, campaign and tactical execution, integration of DBS/POSB products/services into the partnership.
Stakeholder management that includes managing and running of the weekly cadence, budget tracking and supporting key business review sessions
Stakeholder Management :
Drive cross-functional collaboration and alignment
with internal and external stakeholders, fostering relationships and ensuring cohesive execution.
Work closely with product teams
and other relevant departments to improve user experience and optimise marketing campaign effectiveness, as well as ensure alignment on business outcomes of marketing campaigns
Operational Support :
Track redemptions, manage merchandise inventory, and ensure payment data accuracy.
Budget Management :
Manage spend and budget projections and ensure timely cost submissions.
Events Planning and Execution :
Plan and execute engaging brand and partnership-related events and customer activations to drive brand awareness and engagement.
Customer Feedback :
Monitor and analyse customer feedback through surveys to identify areas for improvement and inform future strategies.
Requirements
Bachelor's degree in Marketing, Business, or a related field.
Minimum 5 years of experience in marketing, brand management, or partnership management, preferably within a financial or retail context.
Proven track record in managing and executing successful marketing campaigns across various channels, including experience with social media platforms (e.g., TikTok).
Demonstrated ability to use data and analytics to drive decision-making and optimise campaign performance.
Understands the principles of driving customer engagement (via paid and owned channels) and conversational commerce.
Strong organisational and project management skills, with the ability to effectively manage multiple tasks and competing priorities simultaneously.
Strong communication, presentation, and interpersonal skills, both written and verbal, with the ability to influence and collaborate effectively with diverse stakeholders.
Proficiency in social media platforms, analytics tools, and project management software.
Proactive, self-motivated, and detail-oriented with a strong commitment to identifying and implementing improvements.
Ability to work in a high-paced, collaborative and iterative environment and is adaptable to changing business needs and challenges, passionate about solving customer and business challenges and constantly questioning the norm
Event planning and project management experience is a significant advantage.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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Assistant Relationship Manager, DBS Private Bank
Posted today
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Job Description
Business Function
DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client's needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.
Who you are
You're the pillar that supports the formation and retention of strong relationships with our high net-worth clients.
As the key client liaison for day-to-day matters from transactions, payments to administrative requirements, both our Relationship Managers (RMs) and clients know they can count on you ensure a smooth service experience, every time.
- You take pride in having an eye for detail.
- Your familiarity with banking products & services, coupled with your knowledge of regulatory requirements ensures that client needs are always dutifully met and executed.
- You thrive in collaborative environments.
- As a team-player, you understand the importance of clear and efficient communication to your teammates and clients in getting the job done well.
Responsibilities
- Achieving client retention by supporting Relationship Managers (RMs) in providing stellar service to high net-worth clients and following up promptly on client calls or queries.
- Partnering Client, Business Support and service providers to ensure prompt transaction processing and smooth delivery of client requirements.
- Acting as key client proxy for initiating client instructions, tracking & monitoring transactions, preparing relevant administrative loan documentation & instructions in compliance with regulatory requirements.
- Promptly recognizing and appropriately escalating issues to Management. Manage meetings and travel arrangements of RMs.
Requirements
- You have a Bachelor's Degree with at least 3 years' experience in a banking service role.
- You possess knowledge of banking products and services such as foreign exchange, bonds, equities, derivatives, fund management products and financial structures.
- You're familiar with bank and regulatory requirements.
- It helps that you're meticulous and a great team player with excellent communication and interpersonal skills.
- Possess CACS Certifications 1 & 2
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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Assistant Relationship Manager, DBS Private Bank (25000005)
Posted today
Job Viewed
Job Description
Business Function
DBS' Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client's needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.
Who you are
You're the pillar that supports the formation and retention of strong relationships with our high net-worth clients.
As the key client liaison for day-to-day matters from transactions, payments to administrative requirements, both our Relationship Managers (RMs) and clients know they can count on you ensure a smooth service experience, every time.
- You take pride in having an eye for detail.
- Your familiarity with banking products & services, coupled with your knowledge of regulatory requirements ensures that client needs are always dutifully met and executed.
- You thrive in collaborative environments.
- As a team-player, you understand the importance of clear and efficient communication to your teammates and clients in getting the job done well.
Responsibilities
- Achieving client retention by supporting Relationship Managers (RMs) in providing stellar service to high net-worth clients and following up promptly on client calls or queries.
- Partnering Client, Business Support and service providers to ensure prompt transaction processing and smooth delivery of client requirements.
- Acting as key client proxy for initiating client instructions, tracking & monitoring transactions, preparing relevant administrative loan documentation & instructions in compliance with regulatory requirements.
- Promptly recognizing and appropriately escalating issues to Management. Manage meetings and travel arrangements of RMs.
Requirements
- You have a Bachelor's Degree with at least 3 years' experience in a banking service role.
- You possess knowledge of banking products and services such as foreign exchange, bonds, equities, derivatives, fund management products and financial structures.
- You're familiar with bank and regulatory requirements.
- It helps that you're meticulous and a great team player with excellent communication and interpersonal skills.
- Possess CACS Certifications 1 & 2
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Tell employers what skills you haveWealth Management
Transaction Processing
Derivatives
Travel Arrangements
Interpersonal Skills
Private Banking
Vehicles
Compliance
Bonds
Banking
Foreign Exchange
Team Player
Regulatory Requirements
Equities
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Bank Teller Customer Service
Posted today
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Job Description
Responsibilities:
- Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible
- Understands the customer and establishes needs to offer relevant products, services and solutions
- Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
- Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities
- Ensure customer complaints are escalated to internal teams, regulatory bodies as appropriate, in line with prevailing policies
- Carry out administrative tasks and systems updating activities in line with procedures which operate in the respective area
- Enhance customers' experience by introducing them to self-service banking channels that suit their needs
- Meet all service standards and assigned targets at the individual and team levels
Requirement:
- 1-2 years of experience in customer service related roles.
- Ability to face customers in banking branch setting
- Tech-savvy and willing to be trained
Interested candidates may send in their resume and cover letter directly to (R , stating the position as the subject title in the email.
Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit
Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit
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Customer Service Officer (Bank Teller)
Posted 3 days ago
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Job Description
Responsibilities
We are looking for exceptional customer-oriented individuals to join our Consumer Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.
- Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
- Reconcile cash drawers, count and package coins and notes daily
- Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
- Provide quality customer service to ensure a high level of customer satisfaction at all times
Requirements
- Diploma qualification or higher
- Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
- Proficient in Microsoft Office software
- Strong interpersonal and communication skills with a pleasant disposition
- Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
- Willing to work on a 5.5 or 6-day weekly schedule (including Saturdays)
- Prior work experience in banking is not required. Full training will be provided for all successful candidates.
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Customer Service
Posted today
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Job Description
Job Description:
- Act as the main point of contact between customers and the workshop, ensuring clear and efficient communication.
- Coordinate the workflow between customers, technicians, and the parts team to support smooth service operations.
- Liaise with technicians to provide timely and accurate vehicle status updates to customers.
- Apply automotive knowledge, along with strong negotiation and problem-solving skills, to resolve issues effectively.
- Stay calm under pressure and handle difficult situations with professionalism and confidence.
Requirement:
- GCE " N" level with more than 2+ year working experience
Additional Information:
- Up to $3200
- Mon – Fri, 9am-6pm; Sat: 9am-3pm (Not Mandatory)
- Located in Ubi
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R
This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd's PDPA and e2i's PDPA.
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Customer Service
Posted today
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Job Description
- Handle customer enquiries
- Provide quotations & billing to customers
- Coordinate with warehouse, transport, and port teams for smooth operations.
- Ensure all port operations related documents details are in order
- Sorting and filing of documents
- Ensuring smooth daily operations for transport department's
- Any other ad hoc duty from the HOD/ Manager.
Requirements:
- Nitec / Diploma in Logistics, Supply Chain, or related field.
- Basic knowledge of port and logistics operations.
- Good communication and teamwork skills.
- Able to work in a fast-paced environment.
- Customer-oriented and attentive to details.
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Customer Service
Posted today
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Job Description
About the role
Vanguard Logistics Services (Singapore) Pte Ltd is seeking motivated and experienced Seafreight Customer Service professional to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service experience and support to our clients.
What you'll be doing
- Manage and respond to customer inquiries and requests related to seafreight shipments
- Coordinate with internal teams and external partners to facilitate seamless freight forwarding services
- Prepare and process relevant documentation for seafreight shipments
- Monitor shipment status and provide proactive updates to customers
- Assist with the resolution of any issues or concerns that may arise during the shipping process
- Maintain accurate records and data related to customer accounts and shipments
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
Customer Service
- Minimum 2 years of Customer Service experience in NVOCC or freight forwarding
- Strong understanding of seafreight operations and documentation requirements
- Excellent communication and interpersonal skills to effectively interact with customers
- Proficient in data entry
- Ability to multitask, prioritize and work under pressure to meet deadlines
- Demonstrable problem-solving and analytical skills
- Strong attention to detail and commitment to delivering high-quality service
What we offer
At Vanguard Logistics Services, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Opportunities for professional development and career advancement
- Flexible work arrangements to maintain a healthy work-life balance
- Team-building activities and social events
About us
Vanguard Logistics Services is a leading global NVOCC, freight consolidation service provider. With a strong presence in the Commonwealth Central Region, we pride ourselves on delivering reliable and efficient services to our clients. Our team of dedicated professionals is driven by a commitment to innovation, customer satisfaction, and sustainability.
If you're ready to join a dynamic and forward-thinking organization, apply now for the Seafreight Customer Service role at Vanguard Logistics Services.
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Customer Service
Posted today
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Job Description
Responsibilities:
Handle customers' inquiries & requirements via email or phone.
Schedule and assign jobs to drivers.
Daily email of sign POD
Perform data entry by using WMS
Generate picking & packing list by using WMS
Submit weekly / monthly inventory reports to customers by using WMS
Preparation of necessary documents as and when is required
Communicate & coordinate with internal and external stakeholders
Requirement
Knowledge & Usage of Microsoft office
Language Knowledge of Read, Write & Spoken: English & Mandarin
Completed vaccinations
Able to work OT when is required
Passion for continuous learning and personal growth
Working Hours
5.5 working days.
Mon – Fri 8am – 5pm / Sat 8am -12noon.
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Customer Service
Posted today
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Job Description
Responsibilities:
- To make phone calls, send reminders and to communicate with customers for all repayment matters
- To send out over due notices for customers who may have missed repayments
- To be able to listen and understand customers' situation well in order to suggest a solution or a suitable payment plan
- To identify, recover and keep track of assigned accounts for outstanding debts
- To investigate and resolve any discrepancies for the customers
- To build good and lasting relationships with customers to avoid future issues
- To follow-up closely with customers for payment
- To provide clear and coherent explanation of loan contract terms, products and details to customers
- To answer customers' queries and to explain loan procedures over the phone
- To help in administrative duties such as photocopying and filing when necessary
Requirements:
- Education: Minimum N Level certification.
- Experience: At least 5 years of relevant working experience. In-house training will be provided.
Skills:
Proficient in PC usage.
- Strong communication and interpersonal skills.
- Ability to communicate effectively with Chinese-speaking customers.
Attributes:
Friendly, open-minded, and positive attitude.
- Self-motivated and diligent with attention to detail.
Working Hours: 10am - 7pm | 5 working days
*1 Off day on Weekday, 1 Off day on Sunday(fixed).
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