4,141 Order Management jobs in Singapore

Your new company

Are you passionate about delivering excellent customer service and ensuring smooth order fulfilment in a dynamic, fast-paced environment? Join a leading player in the automotive sector as an Order Management & Sales Support Executive, where your attention to detail and coordination skills will help drive operational excellence. Located in Central Singapore.

Your new role

• Manage end-to-end order processing, ensuring accuracy and timely delivery.
• Liaise with internal departments (sales, logistics, finance) to support customer requirements.
• Monitor inventory levels and coordinate with supply chain teams to ensure product availability.
• Prepare and maintain sales reports, order tracking, and documentation.
• Provide responsive support to customers and dealers, resolving queries efficiently.

What you'll need to succeed

• Prior experience in order management, customer service, or sales support (automotive industry experience is a plus).
• Strong organisational and communication skills.
• Proficiency in SAP
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented with a proactive approach to problem-solving.
• Short travels within the regional is required for the role

What you'll get in return

• Be part of a reputable brand in the automotive industry.
• Work in a collaborative and supportive team.
• Opportunities for growth and development.
• Convenient office location and competitive benefits.

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to (Registration ID No. R

EA Licence No.: 07C3924

Company's Registration number: D

Job Overview:

Hisense Singapore is hiring an Order Management Executive to drive accurate order processing, timely delivery, and clean inventory/financial handoffs. You'll sit within Supply Chain & Quality Management and work closely with Customer Service/Aftersales, Logistics/Warehouse (3PL), Finance, and Sales to support end-to-end order-to-cash. The successful candidate will gain comprehensive exposure to our business operations in Singapore and support the entire end-to-end supply chain within the country.

Key Responsibilities:

1.    Order Processing & Allocation

• Create and maintain sales orders and delivery notes in SAP; ensure order details align with approved quotations/promotions and customer requirements.
• Allocate orders from clients to delivery team; coordinate with Customer Service and Logistics for on-time, in-full (OTIF/DIFOT) execution.
• Maintain order status, update ETAs, and communicate changes via email to Sales and customers.
• Process returns/exchanges order and warranty replacements; coordinate with Quality/Aftersales (RMA flows) and update SAP accordingly.

2.    Communication & Cross-Functional Coordination

• Coordinate day-to-day with Warehouse, Delivery, Finance, Sales, and Customer Service using SAP and email as primary tools.
• Proactively surface risks (stock constraints, delivery delays, documentation gaps) with proposed solutions.

3.    Inventory & Warehouse Coordination

• Work with the 3PL to keep system stock aligned to physical (cycle counts, GR/GI timing, stock transfers, blocked/damaged goods, ostponed orders).
• Track backorders/substitutions during constraints and recommend recovery plans.

4.    Documentation, POD, Invoicing & Collections Support

• Gather, validate, and archive Proof of Delivery (POD) (hardcopy/e-POD) from delivery teams; ensure completeness (signatures/stamps, delivery date, item/qty).
• Track POD and invoice statuses, maintain a clear filing/indexing system (naming conventions, dating), and follow up to support timely collections.
• Compile and share billing/collection packs (e.g., invoice, delivery note, POD, any required acknowledgments) with Finance and send to clients/retailers.

5.    Reporting & Continuous Improvement

• Build weekly dashboards (orders, OTIF/DIFOT, backlog, cancellations, returns, POD/invoice status).
• Analyse root causes (stockouts, pick errors, pricing mismatches) and drive fixes.
• Use Excel/automation (Power Query, Power Automate, or VBA) to streamline workflows.
• Additional Duties: Perform other duties as assigned by team leaders to support the overall objectives of the supply chain department.

Qualifications:

• Education: Diploma/Bachelor's in Supply Chain, Logistics, Business, or related.

• Experience: 2–4 years in order management/sales admin/operations in consumer electronics, appliances, or similar retail/e-commerce environments. 3PL coordination and last-mile delivery scheduling exposure.

• Systems: Hands-on with SAP ERP; comfortable working primarily through SAP and email with partners.

• Excel: Strong—Pivot Tables, XLOOKUP, basic data modelling;
• Coordination: Clear communicator with urgency and follow-through across Sales, 3PL, Finance, and Customer Service.

• Languages: English & Chinese (written/spoken) to liaise with regional suppliers and local partners.

• Detail-first, data-driven, calm under pressure during peaks and launches.

• Customer-centric mindset with proactive risk escalation and solutions.

Why Join Hisense?

• Opportunity to work with cutting-edge technology in a dynamic and growing global company.

• Collaborative and innovative work environment.

• Competitive salary and benefits package.

Overview

Hisense Singapore is hiring an Order Management Executive to drive accurate order processing, timely delivery, and clean inventory/financial handoffs. You'll sit within Supply Chain & Quality Management and work closely with Customer Service/Aftersales, Logistics/Warehouse (3PL), Finance, and Sales to support end-to-end order-to-cash. The successful candidate will gain comprehensive exposure to our business operations in Singapore and support the entire end-to-end supply chain within the country.

Reports to: Supply Chain Manager

Key Responsibilities

1. Order Processing & Allocation

• Create and maintain sales orders and delivery notes in SAP; ensure order details align with approved quotations/promotions and customer requirements.
• Allocate orders from clients to delivery team; coordinate with Customer Service and Logistics for on-time, in-full (OTIF/DIFOT) execution.
• Maintain order status, update ETAs, and communicate changes via email to Sales and customers.
• Process returns/exchanges order and warranty replacements; coordinate with Quality/Aftersales (RMA flows) and update SAP accordingly.

2. Communication & Cross-Functional Coordination

• Coordinate day-to-day with Warehouse, Delivery, Finance, Sales, and Customer Service using SAP and email as primary tools.
• Proactively surface risks (stock constraints, delivery delays, documentation gaps) with proposed solutions.

3. Inventory & Warehouse Coordination

• Work with the 3PL to keep system stock aligned to physical (cycle counts, GR/GI timing, stock transfers, blocked/damaged goods, ostponed orders).
• Track backorders/substitutions during constraints and recommend recovery plans.

4. Documentation, POD, Invoicing & Collections Support

• Gather, validate, and archive Proof of Delivery (POD) (hardcopy/e-POD) from delivery teams; ensure completeness (signatures/stamps, delivery date, item/qty).
• Track POD and invoice statuses, maintain a clear filing/indexing system (naming conventions, dating), and follow up to support timely collections.
• Compile and share billing/collection packs (e.g., invoice, delivery note, POD, any required acknowledgments) with Finance and send to clients/retailers.

5. Reporting & Continuous Improvement

• Build weekly dashboards (orders, OTIF/DIFOT, backlog, cancellations, returns, POD/invoice status).
• Analyse root causes (stockouts, pick errors, pricing mismatches) and drive fixes.
• Use Excel/automation (Power Query, Power Automate, or VBA) to streamline workflows.
• Additional Duties: Perform other duties as assigned by team leaders to support the overall objectives of the supply chain department.

Minimum Requirements

• Education: Diploma/Bachelor's in Supply Chain, Logistics, Business, or related.
• Experience: 2–4 years in order management/sales admin/operations in consumer electronics, appliances, or similar retail/e-commerce environments. 3PL coordination and last-mile delivery scheduling exposure.
• Systems: Hands-on with SAP ERP ; comfortable working primarily through SAP and email with partners.
• Excel: Strong—Pivot Tables, XLOOKUP, basic data modelling;
• Coordination: Clear communicator with urgency and follow-through across Sales, 3PL, Finance, and Customer Service.
• Languages: English & Chinese (written/spoken) to liaise with regional suppliers and local partners.
• Detail-first, data-driven, calm under pressure during peaks and launches.
• Customer-centric mindset with proactive risk escalation and solutions.

Key Responsibilities

• Order & Invoice Management
• Coordinate order processing with Solution Sales, Account Managers, Project Managers, Sales Operations, and Finance.
• Manage end-to-end order treatment process from purchase order (PO) receipt to invoicing.
• Ensure accurate order booking in Oracle, maintain tracking lists, and follow up on projects until invoicing completion.
• Generate orders, invoices, and process credit notes in a timely manner.
• Project & Financial Support
• Organize project kick-off (Engagement Review) meetings upon PO reception with relevant stakeholders.
• Support financial controllers with quarterly PO booking consolidation and monthly billing data checks.
• Assist in tracking transaction fee orders and maintaining accurate financial documentation.
• Support credit management on overdue payments in collaboration with Sales and Finance teams.
• Administrative & Cross-Team Collaboration
• Maintain proper documentation and ensure storage in shared folders.
• Arrange courier services for invoicing documents and ensure compliance with internal processes.
• Collaborate with cross-functional teams/business units to streamline order management processes.
• Provide additional administrative support as required by supervisors.

Scope

• Coverage: Asia Region
• Primary interface: Sales, Finance, and Project Management teams

Qualifications

Education & Experience

• Diploma or higher qualification.
• Minimum 2 years' relevant experience in backend customer service, order management, or sales administration.

Skills

• Strong knowledge of sales administration and logistics (e.g., Letter of Credit, Payment Terms, Customs rules).
• IT-literate with proficiency in Microsoft Office Suite (advanced Excel & PowerPoint required).
• Familiarity with Oracle and Microsoft Dynamics is an advantage.

Personal Attributes

• Strong customer service orientation with a proactive, positive attitude.
• Detail-oriented, rigorous, and able to work under pressure.
• Comfortable working within complex administrative structures.
• Strong interpersonal and intercultural communication skills.
• Collaborative team player with adaptability across diverse functions.

The Order Management Team is based in 3 regions: Oklahoma City/Thailand, Amsterdam & Singapore.  We manage all Customer Orders for both EDS & Core.  The Team manages the order entry, backlog maintenance and scheduling order for Customer Accounts.  Our key Role is to ensure prompt entry and on-time management for those orders.

•    Provide guidance and be a subject matter expert on Order Management processes

•    Participate and assist in UATs

•    Help to work issues as they arise from Account Management, Customers, or other Team members

•    Ensure accurate translation of POs, with company approved pricing, into Order Entry system within 24 hours

•    Ensure existing backlog are always shippable, and free of any OM related Blocks

•    Work with Sales, Account Management and Finance on any other holds that prevent the backlog from being shippable

•    Ensure JIT hub customer product pulls are invoiced in a timely fashion

•    Provide accurate responses to queries regarding order status, shipments and backlogs

•    Solve day to day problems independently and raise/report problems to Team Lead / Manager

•    Maintain customer files and correspondences and ensure accurate and clear filing of documents

•    Support and provide documentation for Audit and SOX - Support Customers, Sales and Account Management on all order queries / issues

•    Advocate B2B connections with new customers and assist with customer onboarding

•    Actively monitor and report system issues and relentlessly follow up with IT to resolution

• Adept with excellent verbal and written communication skills
• Able to interact and perform in a cross-functional team environment
• Detailed oriented, and have excellent problem-solving skills
• A person with experience in a customer-facing environment
• Must be willing to work on working days and shift hours: 2.15PM to 11.00PM, Mon to Fri

• Fluency in MS 365 Office applications, including proficient user of Excel
• Knowledge of accounting principles
• Working in the SAP Environment
• The ability to work under pressure

Woodlands, Singapore

Key Responsibilities:

• Coordinate with vendors, freight forwarders, and shipping partners to arrange timely shipments for customer orders.
• Monitor and track shipments, ensuring on-time delivery and prompt communication of any delays or issues.
• Manage shipping schedules, costs, and tracking information, ensuring all shipping details are updated in the system.
• Ensure all shipping documentation is accurate and in compliance with company and regulatory requirements, including bills of lading, customs documents, and invoices.
• Work closely with the Merchandising and Purchasing team to ensure alignment on shipping schedules and order requirements.
• Generate and maintain reports on shipping performance, tracking shipment timing, delays, and costs.

Job Requirements:

• Diploma in Logistics, Supply Chain, or related field.
• 1-2 years of experience in shipping coordination or logistics support role.
• Strong understanding of shipping processes, documentation, and compliance.
• Excellent organizational and communication skills.
• Ability to handle multiple shipments and priorities in a fast-paced environment.

Job Description:

• Process new orders and order changes within defined service level agreements using the SAP Order Management System. Manage and update customer master data, including business partner records and parametric setups in SAP.
• Understand order pricing logic to analyze and troubleshoot pricing issues. Collaborate with Account Managers, the Pricing Team, and Sales to resolve discrepancies effectively.
• Proactively resolve order holds to support on-time shipments according to customer delivery requirements and help achieve quarter-end revenue targets.
• Lead or contribute to projects focused on process standardization, continuous improvement, and automation using available tools such as AI and RPA. Collaborate with Order Management teams across North America, Asia, and Europe.
• Identify and investigate customer order data issues across systems before escalating to management or IT. Use reporting tools to ensure accurate execution of order management processes.

Requirement:

• Basic knowledge of SAP S/4HANA and Microsoft tools (Outlook, Teams, Excel)
• 1-2 years' experience (Not Mandatory) and clear and polite in written and spoken communication.

Additional Information:

• Up to $4300
• Located in Changi Business Park
• 18 Month Contract (Renewable)
• Tuesdays-Saturdays, 5am to 2pm, and during Singapore holidays when US is not on holiday (Taxi fares are reimbursable for commute to work.)

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Location: Changi Business Park

Contract Duration: 1 Year

Salary: Up to $4,200/month

Working Hours: Tuesday to Saturday, 5:00 AM – 2:00 PM (One-way taxi reimbursement provided)

A leading technology multinational is seeking an Order Management Executive to support its operations across the US and European markets. This role is suited for detail-oriented individuals with SAP experience who are eager to contribute to process improvements, automation initiatives, and cross-regional collaboration.

• Process new customer orders and order changes in line with service level agreements using the SAP Order Management system.
• Collaborate with team members on projects, contributing to process standardization, continuous improvements, and automation using tools such as AI and RPA.
• Apply knowledge of pricing logic to perform preliminary analysis of pricing issues, coordinating with Account Managers, Pricing, and Sales teams to resolve discrepancies.
• Create and maintain customer business partner records and parametric setups in SAP to ensure accurate system configurations.
• Monitor and resolve order holds to enable timely shipments and support quarter-end revenue targets.
• Identify order data inconsistencies across systems, performing initial investigation before escalating to relevant teams.
• Generate and review reports to confirm compliance with order management processes.
• Work closely with order management teams supporting customers across Asia, Europe, and North America.

• 1–2 years' experience in order management or related functions.
• Familiarity with SAP S/4HANA Order Management module (Flori Apps) is an advantage.
• Willingness to explore AI and automation solutions.
• Able to work on Public Holidays (with off-in-lieu) due to global market support requirements.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at   If you wish to withdraw your consent, please drop us an ) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Foo May Cheng)

Responsibilities:

• Oversee customer orders from quotation to delivery, ensuring a smooth and timely order process.
• Support the sales team by preparing accurate quotations and pricing proposals.
• Handle customer purchase orders, ensuring timely and precise order fulfilment.
• Coordinate with logistics partners to secure competitive freight rates and on-time shipment of goods.
• Handle customer inquiries and complaints resolve any delivery issues promptly.

Requirements:

• Diploma in Logistics & Supply Chain Management or a related field
• 2 to 3 years of experience in sales support or logistics coordination
• Strong organizational and time management skills, with the ability to handle multiple priorities
• Meticulous attention to detail and accuracy in documentation
• A proactive team player with good communication and problem-solving skills.

Please submit your resume in MS Word format to -

Please remember to include your

1) Recent photo

2) Current salary & Expected salary

3) Notice period

UNITED PERSONNEL SERVICES

21 Bukit Batok Crescent

Singapore

Tel:

EA Licence Number: 05C5278

Registration No.: R

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)