939 Order Management jobs in Singapore

• Order Accuracy & Compliance - Review customer orders to ensure accuracy, completeness, and compliance with internal order entry procedures, JSOX requirements, export control regulation
• Sales Order Management - Monitor the entire order processing cycle to ensure timely execution, minimize entry errors, and maintain service quality. Perform regular analysis of order backlog and inventory levels to support proactive decision-making
• Stakeholder Support & Training - Provide guidance, training, and operational support to Shared Service Center (SSC) teams and internal stakeholders to ensure adherence to order management processes and procedures
• Customer Service & Complaint Resolution - Address service inquiries and customer complaints effectively. Coordinate root cause investigations with relevant departments, ensure timely status updates, and oversee the implementation of corrective actions. Collaborate closely with Global HQ, Local Country Offices, sales teams, and SSC to expedite orders and resolve issues.
• Inventory Management - Monitor and manage inventory levels to balance product availability with customer demand, while preventing excess stock accumulation
• Logistics Coordination and Documentation – Coordinate outbound logistics by initiating shipments and working with logistics teams to ensure timely manner
• Process Improvement - Review standard operating procedures (SOPs) regularly and identify opportunities to enhance efficiency, accuracy, and effectiveness in the end-to-end order fulfilment process
• Audit & Compliance - Support internal and external audits, including statutory, JSOX, and quality management assessments by providing timely and accurate information
• Project Support - Assist with ad-hoc tasks and contribute to cross-functional projects as needed
  
  

• Degree/Diploma in Supply Chain Management, Engineering, Business Administration, Computer Science, or a related field
• Minimum 5 years of relevant experience in supply chain operations, order management, or a similar function
• Sound understanding of business processes, operational workflows, and cross-functional supply chain dynamics
• Proficiency in ERP systems (e.g., SAP, Oracle, or equivalent); experience with SAP S/4HANA is preferred
• Familiarity with JSOX compliance, export control regulations, and quality management systems
• Strong analytical skills, with the ability to interpret order backlogs, inventory reports, and KPIs using Excel or BI tools
  
  

As an Order Management Specialist, you will be responsible for overseeing the seamless processing and fulfillment of orders within the company. Your role will involve managing the entire order lifecycle, from receipt to delivery, to ensure that customers receive their products accurately and in a timely manner. Collaboration with different departments such as sales, logistics, and customer service will be crucial to streamline operations and enhance customer satisfaction. Your proficiency in utilizing order management systems will play a key role in identifying issues, optimizing processes, and contributing to the overall efficiency of the supply chain. This dynamic role requires attention to detail, strong problem-solving skills, and the ability to thrive in a fast-paced environment.Responsibilities:- Process and monitor customer orders accurately throughout the lifecycle.- Coordinate with sales, logistics, and other departments to facilitate order fulfillment.- Verify order details and customer information to prevent processing errors.- Cultivate and maintain relationships with key accounts and stakeholders.- Address and resolve issues related to order discrepancies or delays promptly.- Utilize order management software to track and update order statuses.- Ensure compliance with company policies and industry regulations during order processing.- Prepare and analyze reports on order trends to enhance service efficiency.- Respond to customer inquiries professionally and provide timely updates.- Maintain precise records of orders, invoices, and client correspondence.- Collaborate with IT to resolve system issues and implement enhancements.- Train new team members in order management processes and software utilization.Requirements:- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.- Minimum of 3 years of experience in an order management or supply chain role.- Proficiency in order management software and Microsoft Office Suite is essential.- Strong organizational skills and keen attention to detail are mandatory.- Ability to work collaboratively in a fast-paced environment is essential.- Excellent communication skills, both verbal and written, are required.- Strong problem-solving skills with the ability to handle challenging situations effectively.- Experience with ERP systems and data analysis tools is highly desirable.In this role as an Order Management Specialist, you will have the opportunity to contribute to the efficient processing and fulfillment of orders, ultimately enhancing customer satisfaction and driving operational excellence within the supply chain.,

• Job Tags erp, supply chain management, customer service

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• Job Tags erp, supply chain management, customer service

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Order Management Specialist Related Jobs

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit

RESPONSIBILITIES

• Lead and support the Shared Service Team to generate invoices and ensuring its accuracy, completeness, and issuance on a timely basis.
• Assist Finance with customer account reconciliations for discrepancies.
• Collaborate with internal stakeholders on reports requirement and other related and relevant information in carrying out the job.
• Support departments and external partners by preparing various and ad hoc accounts and reports, muster reports to funding bodies and for audit purposes.
• Serve as primary point of contact for customer inquiries.
• Investigate and resolve questions related to Order to Cash function.
• Keep track of clients who are due for renewal of subsidies, complete required renewal forms for review with Social Workers.
• Manage and update new admission and discharge of clients from Minds punctually to ensure accurate invoicing.
• Prepare reports to internal stakeholders to ensure accuracy and completeness of clients list, funding bodies on a regular basis as required in the funding agreement and external audit purposes.
• Work closely with internal stakeholders on clients' information and ensuring in compliance to regulatory compliance including PDPA.
• Gather data and analyse the effectiveness of current operations, identifying issues and determining financial impact to develop actionable opportunities.
• Lead and assist with centralizing and standardizing workflow processes for good practices with stakeholders suitable in a digital environment.
• Continually review the processes and workflow of all Order to Cash services, management of clients' data and providing recommendations to build internal efficiencies and reduce risk.

• Diploma in Accounting/Finance or Certificate in Accounting or other relevant discipline.

• More than 5 years' experience in invoicing with good understanding of an ERP system, strong Microsoft Excel skills and basic accounting knowledge.

Job Title: Order Management Specialist

We are seeking a highly organized and detail-oriented individual to join our team as an Order Management Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth and accurate processing of customer orders.

Key Responsibilities:

• Manage and process customer orders in a timely and efficient manner.
• Coordinate with third-party delivery companies to arrange for order delivery.
• Support the operation team in stock forecasting and overseas importing.
• Perform random stock taking to ensure pricing and stock accuracy.
• Prepare invoices and process e-commerce daily orders, including printing waybills and packing orders.
• Assist with admin data entry and other tasks as needed.

Requirements:

• Valid driving license is an added advantage.
• Good basic Excel skills and comfort working on computer.
• Exceptional attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Able and willing to perform tasks as a packer and admin assistant, including carrying items up to 10Kg.
• Training will be provided if needed.

Suitable for fresh ITE or diploma graduates looking for a challenging and rewarding career opportunity.

Work Location: Bukit Batok area.

Job Description:

• Order Accuracy & Compliance - Review customer orders to ensure accuracy, completeness, and compliance with internal order entry procedures, JSOX requirements, export control regulation
• Sales Order Management - Monitor the entire order processing cycle to ensure timely execution, minimize entry errors, and maintain service quality. Perform regular analysis of order backlog and inventory levels to support proactive decision-making
• Stakeholder Support & Training - Provide guidance, training, and operational support to Shared Service Center (SSC) teams and internal stakeholders to ensure adherence to order management processes and procedures
• Customer Service & Complaint Resolution - Address service inquiries and customer complaints effectively. Coordinate root cause investigations with relevant departments, ensure timely status updates, and oversee the implementation of corrective actions. Collaborate closely with Global HQ, Local Country Offices, sales teams, and SSC to expedite orders and resolve issues.
• Inventory Management - Monitor and manage inventory levels to balance product availability with customer demand, while preventing excess stock accumulation
• Logistics Coordination and Documentation – Coordinate outbound logistics by initiating shipments and working with logistics teams to ensure timely manner
• Process Improvement - Review standard operating procedures (SOPs) regularly and identify opportunities to enhance efficiency, accuracy, and effectiveness in the end-to-end order fulfilment process
• Audit & Compliance - Support internal and external audits, including statutory, JSOX, and quality management assessments by providing timely and accurate information
• Project Support - Assist with ad-hoc tasks and contribute to cross-functional projects as needed

Job requirements:

• Degree/Diploma in Supply Chain Management, Engineering, Business Administration, Computer Science, or a related field
• Minimum 5 years of relevant experience in supply chain operations, order management, or a similar function
• Sound understanding of business processes, operational workflows, and cross-functional supply chain dynamics
• Proficiency in ERP systems (e.g., SAP, Oracle, or equivalent); experience with SAP S/4HANA is preferred
• Familiarity with JSOX compliance, export control regulations, and quality management systems
• Strong analytical skills, with the ability to interpret order backlogs, inventory reports, and KPIs using Excel or BI tools

By responding to Yokogawa's advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Job Description:
Order Accuracy & Compliance - Review customer orders to ensure accuracy, completeness, and compliance with internal order entry procedures, JSOX requirements, export control regulation
Sales Order Management - Monitor the entire order processing cycle to ensure timely execution, minimize entry errors, and maintain service quality. Perform regular analysis of order backlog and inventory levels to support proactive decision-making
Stakeholder Support & Training - Provide guidance, training, and operational support to Shared Service Center (SSC) teams and internal stakeholders to ensure adherence to order management processes and procedures
Customer Service & Complaint Resolution - Address service inquiries and customer complaints effectively. Coordinate root cause investigations with relevant departments, ensure timely status updates, and oversee the implementation of corrective actions. Collaborate closely with Global HQ, Local Country Offices, sales teams, and SSC to expedite orders and resolve issues.
Inventory Management - Monitor and manage inventory levels to balance product availability with customer demand, while preventing excess stock accumulation
Logistics Coordination and Documentation – Coordinate outbound logistics by initiating shipments and working with logistics teams to ensure timely manner
Process Improvement - Review standard operating procedures (SOPs) regularly and identify opportunities to enhance efficiency, accuracy, and effectiveness in the end-to-end order fulfilment process
Audit & Compliance - Support internal and external audits, including statutory, JSOX, and quality management assessments by providing timely and accurate information
Project Support - Assist with ad-hoc tasks and contribute to cross-functional projects as needed
Job requirements:
Degree/Diploma in Supply Chain Management, Engineering, Business Administration, Computer Science, or a related field
Minimum 5 years of relevant experience in supply chain operations, order management, or a similar function
Sound understanding of business processes, operational workflows, and cross-functional supply chain dynamics
Proficiency in ERP systems (e.g., SAP, Oracle, or equivalent); experience with SAP S/4HANA is preferred
Familiarity with JSOX compliance, export control regulations, and quality management systems
Strong analytical skills, with the ability to interpret order backlogs, inventory reports, and KPIs using Excel or BI tools
By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.
We regret to inform that only shortlisted candidates will be notified.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
#J-18808-Ljbffr

As an Order Management Specialist, you will be responsible for overseeing the seamless processing and fulfillment of orders within the company. Your role will involve managing the entire order lifecycle, from receipt to delivery, to ensure that customers receive their products accurately and in a timely manner. Collaboration with different departments such as sales, logistics, and customer service will be crucial to streamline operations and enhance customer satisfaction. Your proficiency in utilizing order management systems will play a key role in identifying issues, optimizing processes, and contributing to the overall efficiency of the supply chain. This dynamic role requires attention to detail, strong problem-solving skills, and the ability to thrive in a fast-paced environment.Responsibilities:- Process and monitor customer orders accurately throughout the lifecycle.- Coordinate with sales, logistics, and other departments to facilitate order fulfillment.- Verify order details and customer information to prevent processing errors.- Cultivate and maintain relationships with key accounts and stakeholders.- Address and resolve issues related to order discrepancies or delays promptly.- Utilize order management software to track and update order statuses.- Ensure compliance with company policies and industry regulations during order processing.- Prepare and analyze reports on order trends to enhance service efficiency.- Respond to customer inquiries professionally and provide timely updates.- Maintain precise records of orders, invoices, and client correspondence.- Collaborate with IT to resolve system issues and implement enhancements.- Train new team members in order management processes and software utilization.Requirements:- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.- Minimum of 3 years of experience in an order management or supply chain role.- Proficiency in order management software and Microsoft Office Suite is essential.- Strong organizational skills and keen attention to detail are mandatory.- Ability to work collaboratively in a fast-paced environment is essential.- Excellent communication skills, both verbal and written, are required.- Strong problem-solving skills with the ability to handle challenging situations effectively.- Experience with ERP systems and data analysis tools is highly desirable.In this role as an Order Management Specialist, you will have the opportunity to contribute to the efficient processing and fulfillment of orders, ultimately enhancing customer satisfaction and driving operational excellence within the supply chain.,
Job Tags
erp, supply chain management, customer service
Sign-in & see how your skills match this job Sign-in & Get noticed by top recruiters and get hired fast
Order Management Specialist Related Jobs
#J-18808-Ljbffr

Job Description:

• Order Accuracy & Compliance - Review customer orders to ensure accuracy, completeness, and compliance with internal order entry procedures, JSOX requirements, export control regulation
• Sales Order Management - Monitor the entire order processing cycle to ensure timely execution, minimize entry errors, and maintain service quality. Perform regular analysis of order backlog and inventory levels to support proactive decision-making
• Stakeholder Support & Training - Provide guidance, training, and operational support to Shared Service Center (SSC) teams and internal stakeholders to ensure adherence to order management processes and procedures
• Customer Service & Complaint Resolution - Address service inquiries and customer complaints effectively. Coordinate root cause investigations with relevant departments, ensure timely status updates, and oversee the implementation of corrective actions. Collaborate closely with Global HQ, Local Country Offices, sales teams, and SSC to expedite orders and resolve issues.
• Inventory Management - Monitor and manage inventory levels to balance product availability with customer demand, while preventing excess stock accumulation
• Logistics Coordination and Documentation – Coordinate outbound logistics by initiating shipments and working with logistics teams to ensure timely manner
• Process Improvement - Review standard operating procedures (SOPs) regularly and identify opportunities to enhance efficiency, accuracy, and effectiveness in the end-to-end order fulfilment process
• Audit & Compliance - Support internal and external audits, including statutory, JSOX, and quality management assessments by providing timely and accurate information
• Project Support - Assist with ad-hoc tasks and contribute to cross-functional projects as needed

Job requirements:

• Degree/Diploma in Supply Chain Management, Engineering, Business Administration, Computer Science, or a related field
• Minimum 5 years of relevant experience in supply chain operations, order management, or a similar function
• Sound understanding of business processes, operational workflows, and cross-functional supply chain dynamics
• Proficiency in ERP systems (e.g., SAP, Oracle, or equivalent); experience with SAP S/4HANA is preferred
• Familiarity with JSOX compliance, export control regulations, and quality management systems
• Strong analytical skills, with the ability to interpret order backlogs, inventory reports, and KPIs using Excel or BI tools

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.