234 Amazon jobs in Singapore
Process Assistant, Amazon Operations
Posted 7 days ago
Job Viewed
Job Description
Are you ready to champion customer service, Amazon style?
Are you up for creating solutions and solving tomorrow's problems today?
Then we have an opportunity just for you!
We're looking for Team Leads (Process Assistants) to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory.
They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.
The Team Lead will be assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.
Key Responsibilities:
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to Area Manager
**Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs**
Basic Qualifications
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- 1+ years of Microsoft Office products and applications experience
Preferred Qualifications
- 3+ years experience in a warehouse environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Area Manager, Amazon Operations

Posted 28 days ago
Job Viewed
Job Description
ABOUT AMAZON OPERATIONS
Operations are at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you'll come help us exceed productivity goals and deliver against our customer promises. Our goal is simple: to offer the world's greatest selection of products and services with the world's best customer experience.
ABOUT THE ROLE
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. This role is located in Singapore.
KEY RESPONSIBILITIES
- Supporting all safety programs and compliance to ensure a safe work environment for all Associates
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Partnering with the management team to establish and maintain quality control standards
- Proactively identifying and leading process improvement initiatives and Lean tools
- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
- Leading and developing a team of Amazon associates
- Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
- Ensuring procedures are followed for building security and product loss prevention
- Creating, managing, and supporting recognition and communication programs
- This is a hands-on role that requires you to work closely with your team on the shop floor to solve problems and remove barriers
Key job responsibilities
Create, oversee, and drive a culture of safety and well-being.
Analyse and implement changes to keep quality and productivity at a consistently high level.
Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
Work collaboratively with management-level colleagues to standardise shift practices.
A day in the life
You'll work on a shift pattern at one of our sites. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation.
A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvements and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Experience working with Lean, Six Sigma and Kaizen techniques
- Experience working in another logistics environment
Preferred Qualifications
- 3+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Brand Specialist, Amazon Fresh - Singapore
Posted today
Job Viewed
Job Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a bright, customer obsessed, driven, and creative individual to join Amazon Fresh as category specialist.
Category Specialists are part of the Strategic Vendor Services program who are working to define and deliver high-quality results that sets the bar for the entire industry. Working in a passionate team you will learn and grow whilst also helping others to do so.
This role offers 360 ͦ exposure to different areas of the e-commerce industry, opening a multitude of career paths.
As Category Specialist you will help Amazon's most strategic brands across all key areas of Fresh business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors’ satisfaction with the service.
Key job responsibilities
Key Responsibilities As a Category Specialist Are
- Own the relationship end-to-end with top brands
- Partner internally with key functions such as instock, supply chain and marketing management to contribute to the definition of priorities and operational goals according to the brands’ needs
- Define joint business plans and assist in delivering impact for the brands you support directly
- Regularly audit metrics to continually drive quality of the vendor experience and deliver targets
- Business Advice and Reporting: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities.
- Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability.
- Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation.
- Marketing & Branding: Create strategic quarterly marketing plans with marketing managers, manage onsite placement and campaigns for key events.
- Content: Support the creation of 100% quality website content (product descriptions, videos).
- Customer Satisfaction: Drive customer satisfaction by monitoring customer returns and evaluating how to reduce customer returns.
- Bachelor’s/Master’s degree
- Minimum of 3 years of relevant experience
- Strong business judgment with a track record of successful negotiations and overall relationship management
- Ability to communicate efficiently both internally and externally
- Excellent written and communication skills
- Knowledge in MS Office programs as Outlook, Excel, Word and PowerPoint
- Experience in Financial analysis, Retail buying, Retail planning & allocation, Product/project management, Marketing, Business development, consulting, negotiation or supply chain is a plus
- Knowledge in SQL with business analytic experience
- Negotiation experience
- Bachelor’s or Master’s studies within Engineering, Commerce, Business administration or similar field is preferred
Company - Amazon Asia-Pacific Holdings Private Limited
Job ID: A3023835 #J-18808-Ljbffr
Brand Specialist, Amazon Fresh - Singapore
Posted today
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Job Description
Join to apply for the Brand Specialist, Amazon Fresh - Singapore role at Amazon
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Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a bright, customer obsessed, driven, and creative individual to join Amazon Fresh as category specialist.
Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a bright, customer obsessed, driven, and creative individual to join Amazon Fresh as category specialist.
Category Specialists are part of the Amazon Vendor Services program who are working to define and deliver high-quality results that sets the bar for the entire industry. Working in a passionate team you will learn and grow whilst also helping others to do so.
This role offers 360 ͦ exposure to different areas of the e-commerce industry, opening a multitude of career paths.
As Category Specialist you will help Amazon's most strategic brands across all key areas of Fresh business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors’ satisfaction with the service.
Key job responsibilities
Key Responsibilities As a Category Specialist Are
- Own the relationship end-to-end with top brands
- Partner internally with key functions such as instock, supply chain and marketing management to contribute to the definition of priorities and operational goals according to the brands’ needs
- Define joint business plans and assist in delivering impact for the brands you support directly
- Regularly audit metrics to continually drive quality of the vendor experience and deliver targets
- Business Advice and Reporting: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities.
- Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability.
- Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation.
- Marketing & Branding: Create strategic quarterly marketing plans with marketing managers, manage onsite placement and campaigns for key events.
- Content: Support the creation of 100% quality website content (product descriptions, videos).
- Customer Satisfaction: Drive customer satisfaction by monitoring customer returns and evaluating how to reduce customer returns.
- Bachelor’s/Master’s degree
- Minimum 3 years of relevant experience
- Strong business judgment with a track record of successful negotiations and overall relationship management
- Ability to communicate efficiently both internally and externally
- Knowledge in MS Office programs as Outlook, Excel, Word and PowerPoint
- Experience in Financial analysis, Retail buying, Retail planning & allocation, Product/project management, Marketing, Business development, consulting, negotiation or supply chain is a plus
- Knowledge in SQL with business analytic experience
- Negotiation experience
- Bachelor’s or Master’s studies within Engineering, Commerce, Business administration or similar field is preferred
Company - Amazon Asia-Pacific Holdings Private Limited
Job ID: A2970875 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Purchasing, Supply Chain, and Information Technology
- Industries Software Development
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#J-18808-LjbffrBrand Specialist, Amazon Fresh - Singapore
Posted 8 days ago
Job Viewed
Job Description
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a bright, customer obsessed, driven, and creative individual to join Amazon Fresh as category specialist.
Category Specialists are part of the Amazon Vendor Services program who are working to define and deliver high-quality results that sets the bar for the entire industry. Working in a passionate team you will learn and grow whilst also helping others to do so.
This role offers 360 ? exposure to different areas of the e-commerce industry, opening a multitude of career paths.
As Category Specialist you will help Amazon's most strategic brands across all key areas of Fresh business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors' satisfaction with the service.
Key job responsibilities
Key responsibilities as a Category Specialist are:
- Own the relationship end-to-end with top brands
- Partner internally with key functions such as instock, supply chain and marketing management to contribute to the definition of priorities and operational goals according to the brands' needs
- Define joint business plans and assist in delivering impact for the brands you support directly
- Regularly audit metrics to continually drive quality of the vendor experience and deliver targets
Category Specialists work on a variety of tasks for the brands they support, typically falling within the six focus areas. These include but are not limited to:
- Business Advice and Reporting: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities.
- Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability.
- Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation.
- Marketing & Branding: Create strategic quarterly marketing plans with marketing managers, manage onsite placement and campaigns for key events.
- Content: Support the creation of 100% quality website content (product descriptions, videos).
- Customer Satisfaction: Drive customer satisfaction by monitoring customer returns and evaluating how to reduce customer returns.
Basic Qualifications
- Bachelor's/Master's degree
- Minimum 3 years of relevant experience
- Strong business judgment with a track record of successful negotiations and overall relationship management
- Ability to communicate efficiently both internally and externally
- Knowledge in MS Office programs as Outlook, Excel, Word and PowerPoint
Preferred Qualifications
- Experience in Financial analysis, Retail buying, Retail planning & allocation, Product/project management, Marketing, Business development, consulting, negotiation or supply chain is a plus
- Knowledge in SQL with business analytic experience
- Negotiation experience
- Bachelor's or Master's studies within Engineering, Commerce, Business administration or similar field is preferred
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Agency Development Manager, Amazon Ads

Posted 22 days ago
Job Viewed
Job Description
At Amazon Ads, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services. Our ideas are executed across Amazon DSP - with the aim of informing and enriching the customer's experience. Amazon Advertising is a key strategic focus for Amazon and is in a rapid and exciting growth phase.
In order to accelerate the next phase of Amazon Ad's development, we are committed to transforming the depth and scale of our partnerships with major media agencies and have created a dedicated team across the world to deliver this vision at a local and regional level. This is a fantastic opportunity for an agency business development leader to join the team at an early stage to shape and drive Amazon Advertising's strategic agency partnerships.
Displaying a consultative style, candidates must be excellent communicators, experienced at operating to C-Level with agencies and advertisers, and able to earn trust with senior stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. A strong knowledge of the programmatic trading landscape is important. Candidates will be self-motivated, happy to work independently and highly goal-oriented in order to contribute to Amazon Advertising's forward looking growth plans.
Key job responsibilities
Develop and execute a customer-led strategy for growth for media agencies at local and regional level including close partnership with local Amazon Ads senior management
Build and manage a detailed engagement strategy, including local and regional business reviews
Develop commercial structures to create incremental opportunities for growth across traded and programmatic products
Manage education and enablement of key agency functions including delivery of agency-wide events
Identify opportunities for agency collaboration around large-scale creative solutions - including proactive engagement with creative agencies
Liaise with global teams to identify transformative opportunities for agency partnerships offered by Amazon Ads products
Basic Qualifications
8+ years experience in media sales, marketing, or business development
Experience managing internal and external relationships
Strong digital advertising experience
Knowledge of the programmatic landscape
Strong analytical abilities and confidence in the use of data
Bachelor's degree or equivalent
Preferred Qualifications
Prior experience in agency development at a major media company
Business development experience working with media agencies
Proven track record of delivering results and driving ambitious revenue growth
Ability to successfully engage and negotiate at C-Level within agencies and agency groups
MBA Degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Supplier Sourcing Manager ( Global ) , Amazon Private Brand
Posted today
Job Viewed
Job Description
Job ID: 2957730 | Amazon Asia-Pacific Holdings Private Limited
Do you have a passion for global sourcing and product? Do you want to build a business from the ground up? Do you have proven business acumen, analytical capabilities, exceptional communication, project management skills, and the ability to multi-task and thrive in a fast-paced environment? If yes, you should consider Global Sourcing of Amazon Private Brands.
The Amazon Private Brands Global Sourcing team is looking for customer-obsessed driven individuals to lead vendor management for new product sourcing, and drive on-going business accelerated growth for our Private Brand business. The role will manage the global sourcing process from A to Z including vendor strategy setting and management, P&L management, profitability optimizing including cost negotiation, product planning and development.
In this role, you will actively manage worldwide supplier relationships, and collaborate with our global business partners such as Business Manager, New Product Development Manager, Quality, Operations, Supply Chain and tech team in North America, Europe, and Japan.
The candidate must have strong business acumen and strategic agility, and enjoy identifying defects and opportunities to design/ implement long-term solution as well as fix problems quickly. He or she must be capable in driving business impact and deliver results under ambiguity or coping the challenges. A successful candidate will thrive in a highly collaborative, analytical, creative, and fast-paced environment. The candidate is expected to have experience working in a global team dealing with multi-stakeholders.
Key Job Responsibilities- As Sourcing Manager, you will be responsible for developing and implementing category sourcing strategies.
- Your core focus will be driving category profitability through cost optimization levers, utilizing data-driven negotiation approaches and multiple sourcing initiatives to achieve cost efficiencies.
- Supporting top-line growth, you'll maintain strong vendor relationships to ensure consistent product quality and availability across the portfolio.
- The role involves developing new products, providing valuable market insights and industry trends from a sourcing perspective sharing and inputting for new product, product refresh and line extensions roadmap planning.
- You will be responsible for certain category new vendor identification.
- Potentially, you'll take ownership of key sourcing initiatives to enhance team performance through automation and scalable solutions, raising operational efficiency across the function.
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Supplier Sourcing Manager ( Global ) , Amazon Private Brand

Posted 1 day ago
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Job Description
Job summary
- Candidate must be authorized to work in Singapore without sponsorship.
- Prior experience in global sourcing / vendor management / strategic sourcing preferably for hardlines
- Business proficiency in speaking and reading Mandarin to communicate with vendors in China
Do you have a passion for global sourcing and product? Do you want to build a business from the ground up? Do you have proven business acumen, analytical capabilities, exceptional communication, project management skills, and the ability to multi-task and thrive in a fast-paced environment? If yes, you should consider Global Sourcing of Amazon Private Brands.
The Amazon Private Brands Global Sourcing team is looking for customer-obsessed driven individuals to lead vendor management for new product sourcing, and drive on-going business accelerated growth for our Private Brand business. The role will manage the global sourcing process from A to Z including vendor strategy setting and management, P&L management, profitability optimizing including cost negotiation, product planning and development.
In this role, you will actively manage worldwide supplier relationships, and collaborate with our global business partners such as Business Manager, New Product Development Manager, Quality, Operations, Supply Chain and tech team in North America, Europe, and Japan.
The candidate must have strong business acumen and strategic agility, and enjoy identifying defects and opportunities to design/ implement long-term solution as well as fix problems quickly. He or she must be capable in driving business impact and deliver results under ambiguity or coping the challenges. A successful candidate will thrive in a highly collaborative, analytical, creative, and fast-paced environment. And the candidate is willing to roll up their sleeves and get things done. The ideal candidate is also expected to experience working in a global team dealing with multi-stakeholders.
Key job responsibilities
Supplier Sourcing:
(1) As Sourcing Manager, you will be responsible for developing and implementing supplier sourcing strategies.
(2) Your core focus will be driving profitability through cost optimization levers, utilizing data-driven negotiation approaches and multiple sourcing initiatives to achieve cost efficiencies.
(3) Supporting top-line growth, you'll maintain strong vendor relationships to ensure consistent product quality and availability across the portfolio.
(4) The role involves developing new products, providing valuable market insights and industry trends from a sourcing perspective sharing and inputting for new product, product refresh and line extensions roadmap planning.
(5) You will be responsible for certain category new vendor identification.
(6) Potentially, you'll take ownership of key sourcing initiatives to enhance team performance through automation and scalable solutions, raising operational efficiency across the function.
About the team
Amazon Private Brands global sourcing team partners with suppliers capable of producing and shipping high-quality products globally, with a focus on driving profitable and sustainable business growth.
Basic Qualifications
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
Preferred Qualifications
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Senior Business Value Specialist - Amazon Connect, AWS

Posted 28 days ago
Job Viewed
Job Description
Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, customer experience, contact center sales background, and skills necessary to help position AWS as the Cloud Contact as a Service (CCaaS) cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Connect team as an Amazon Connect Business Value Specialist (BVS)!
WWSO is part of the AWS Specialist & Partner (ASP) organization, which is responsible for driving revenue, adoption, and growth from the largest and fastest growing worldwide small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical challenges to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.
As AWS and Amazon Connect continue to grow rapidly, we are seeking an Amazon Connect Business Value Specialist (BVS) to join our team. As a BVS, you will work closely with customers and help them maximize the financial benefits of their use of the Amazon Connect application. You will conduct in-depth analyses of the customer's contact center operations and usage patterns, provide recommendations on how to optimize their Amazon Connect implementation for cost savings, and help customers understand the total cost of ownership and economic impact of transitioning to Connect. Key responsibilities include discovering customer business outcomes and the metrics that drive them, creating a business justification proposal that articulates the quantitative benefits of a customer experience transformation based on Amazon Connect, and working with the AWS team to help customers realize the full potential of using Amazon Connect.
Key job responsibilities
* Engage with customers to fully understand their desired business outcomes, technical requirements, and optimization opportunities to create business value.
* Create & present compelling proposals that that address specific business needs of your customers who are considering a migration to Amazon Connect.
* Leverage your financial analysis and customer experience domain background to understand the most important customer challenges and illustrate the financial benefits of addressing them with Amazon Connect.
* Identify opportunities for optimizing the way our customers realize value from Amazon Connect
* Create tools that allow AWS teammates to run their own Amazon Connect transformation benefit analysis with their customers.
A day in the life
The Amazon Connect Business Value Specialist (BVS) listens to what customer's identify as key outcomes and dives deep into how they maximize their financial investment in Amazon Connect. The BVS collaborates with customers and uses financial analysis and presentation tools to build a compelling business case for migrating to Amazon Connect. Working with existing customers, the BVS identifies opportunities for them to fulfill their stated objectives towards realizing the full value of Amazon Connect. As a leader, the BVS implements ways to scale their methodologies and tools so other AWS field team members can deliver similar results to their customers.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying
About the team
The Customer Experience specialist team helps customers learn about and adopt Amazon Connect. We are one of the fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category. As an AI-powered cloud contact center, Amazon Connect delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years of business development/consulting in enterprise software, cloud, or SaaS companies
- Experience creating and presenting business value proposals to VP and C-level executives
Preferred Qualifications
- Experience with Contact Center technology transformation initiatives
- Deep understanding of cloud technologies, including public and hybrid cloud platforms.
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Financial analysis spreadsheet skills and presentation (Powerpoint) creation/delivery skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Regional Marketing Manager (Korean Speaking), Amazon Ads Asia Growth Markets
Posted 21 days ago
Job Viewed
Job Description
We are hiring a Regional Marketing Manager who dares to Invent and Simplify and Think big! He/She will be responsible for building regional marketing infrastructure from scratch in a start-up like environment for Amazon Advertising in Asia. The role requires native or fluent Korean language skills.
At Amazon we continually look for opportunities to invent on behalf of our customers, helping them to find and discover virtually anything they want to buy online. To this end we are building a range of advertising products that enhance the customer experience and are integrated with our core eCommerce platform. We have developed products that leverage Amazon's strength as a world class eCommerce platform and have integrated advertising into the shopping experience from first discovery to purchase.
A strategic part of our charter is to build a portfolio of self-service advertising products to enable both large and small advertisers to engage with customers in relevant ways. Our growing team in Asia drives awareness, activation and engagement for Asia-based sellers advertising in the rest of the world, including North America, Europe and Japan. More and more Asia sellers are looking to build their brands globally via Amazon's brand-building ad products (e.g., Sponsored Brand, Stores).
Seeing the potential, we are now seeking a Regional Marketing Manager to join our team to build regional marketing infrastructure, and create multi-channel campaigns/strategies especially on the digital marketing front to drive the awareness and adoption of Amazon's brand-building ad products.
This role will be responsible for the strategy and implementation of marketing content development, training and partnership. This Senior role will work at both the strategic level and the executional level to create impact for our customers. He/She will lead the development of one of the most strategic markets - Korea, and expand to new markets as we see fit.
Our team is growing fast, and now is a great time to join the team and shape marketing communication for this high visibility program.
Key job responsibilities
- Build regional marketing infrastructure, including but not limited to marketing content development, training and partnership programs.
- Set up working models with internal teams to collaborate on marketing reach-out to Amazon sellers
- Own marketing budget and multi-channel campaigns from end to end - manage the set-up of one-time and automated campaigns including creating and editing templates, manage targeting and segmentation, scheduling, editing, and deployment to drive program adoption at scale
- Manage monthly digital marketing calendar to document and schedule all communications
- Optimize against key metrics including CTR, open rates, and advertisers registered
- Manage a continuous, meticulously planned and documented testing plan to continually improve performance of the channels
- Track digital communication best practices in the region, monitor industry trends, and make recommendations
Basic Qualifications
- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience
- Bachelor's degree
Preferred Qualifications
- Knowledge of InDesign, Photoshop, Illustrator, Keynote
- Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions
- Experience leading creative development of innovative creative from concept to delivery
- Experience managing creative (internal team of designers, copywriters, external agencies and freelancers)
- Experience presenting creative concepts effectively to senior executives
- Experience managing multiple projects and meeting aggressive deadlines
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