4,460 Operations Manager jobs in Singapore

Responsibilities:

• Oversee daily bar operations to ensure smooth service and customer satisfaction.
• Lead, train, and schedule staff to maintain high service standards.
• Manage inventory, stock control, and supplier coordination.
• Ensure compliance with licensing, safety, and regulatory requirements.
• Monitor sales, expenses, and implement cost-control measures.
• Coordinate entertainment programs, events, and promotions.
• Maintain facilities, equipment, and ensure a safe environment for guests and staff.
• Handle customer feedback and resolve issues promptly.

Summary of Professional Background and Skills:

Possess a solid background in security technology, with hands-on experience in the installation, debugging, and maintenance of various types of surveillance cameras and related software systems.

Experienced in the manufacturing industry, capable of independently managing daily operations of the production floor, with practical and managerial skills in processes such as sheet metal fabrication.

Able to oversee overall company operations, with strong cross-departmental coordination and resource integration capabilities; well-versed in key business processes including sales, construction, production, and finance.

At least Over 5 years of management experience, with strengths in team building, goal-oriented management, and execution supervision, demonstrating strong organizational leadership and decision-making abilities.

Oversees and manages all aspects of a company's transportation operations, ensuring efficient and safe movement of goods . This includes planning routes, scheduling deliveries, managing budgets, and ensuring compliance with safety regulations. They also supervise transportation staff, coordinate with other departments, and analyze performance data to identify areas for improvement.

An Operations Manager oversees the day-to-day operations of an organization, ensuring efficiency, productivity, and compliance with regulations . Their responsibilities include developing and implementing operational strategies, managing resources, optimizing processes, and leading teams. They play a crucial role in driving organizational success by improving efficiency, enhancing performance, and achieving strategic goals.

Quality Control:

Implementing and maintaining quality control measures to ensure products or services meet established standards

Compliance:

Ensuring adherence to relevant regulations, policies, and safety guidelines.

Team Leadership:

Leading, motivating, and developing teams to achieve operational goals and foster a positive work environment.

Problem-Solving:

Identifying and resolving operational issues, finding solutions, and implementing corrective actions.

Strategic Planning:

Contributing to the development of short-term and long-term operational strategies

Process Optimization:

Analyzing and improving existing processes to streamline operations, minimize bottlenecks, and enhance productivity

In essence, Operations Managers are the backbone of an organization, translating high-level strategies into actionable plans and ensuring the smooth and efficient execution of daily operations.

Job Title: Operations Manager (F&B / Restaurant)

We are seeking an experienced and highly organized Operations Manager to oversee daily restaurant operations, ensuring smooth service, consistent food quality, and excellent customer experiences. This role will be responsible for managing staff, optimizing operational efficiency, controlling costs, and maintaining high standards of hygiene and compliance. The Operations Manager will also support business growth through process improvements, training, and innovation.

Restaurant Operations & Service Excellence

• Oversee daily front-of-house (FOH) and back-of-house (BOH) operations.
• Ensure smooth coordination between kitchen, service, and support teams.
• Implement and monitor service standards to deliver outstanding guest experiences.
• Handle escalated customer feedback and resolve service issues promptly.

Team Leadership & Training

• Recruit, train, and supervise staff across all departments.
• Develop schedules, allocate duties, and manage staffing levels.
• Conduct regular performance reviews and coaching to improve productivity and service quality.
• Foster a positive work culture that emphasizes teamwork, respect, and accountability.

Financial & Resource Management

• Manage budgets, cost controls, and P&L targets.
• Monitor inventory, purchasing, and waste control to maximize profitability.
• Negotiate with suppliers and vendors to ensure best pricing and consistent quality.
• Identify opportunities to increase revenue through menu engineering, promotions, and upselling initiatives.

Compliance, Safety & Quality Control

• Ensure compliance with NEA and other local food safety regulations.
• Maintain high standards of cleanliness, hygiene, and workplace safety.
• Conduct regular audits of food quality, service standards, and equipment maintenance.

Operational Efficiency & Business Growth

• Streamline workflows to improve efficiency and reduce costs.
• Implement SOPs for consistency across outlets.
• Analyze sales data, customer trends, and operational performance for continuous improvement.
• Support new store openings, menu launches, and promotional campaigns.

• Min Diploma in recognised college or university in Hospitality, Culinary Arts, Business Management, or related field (preferred).
• 10+ years of experience in F&B operations, with at least 7 years in a managerial role.
• Strong leadership and team management skills.
• Solid financial and business acumen with experience managing budgets and P&L.
• In-depth knowledge of food safety regulations, service standards, and best practices.
• Excellent communication, problem-solving, and organizational skills.
• Ability to thrive in a fast-paced, customer-centric environment.

• Strong Leadership & People Development
• Operational Excellence & Efficiency
• Customer Service Orientation
• Financial & Cost Management
• Crisis Management & Problem Solving
• Innovation & Growth Mindset

Key Responsibilities

• Oversee daily operations, manage staff

• Uphold the highest standards of customer service

• Maintain a clean and organised environment.

• Handle customer enquiries, complaints and feedback professionally and promptly.

• 44 hours per week / Cover 5 shifts per week

• Able to work weekends & public holidays

Qualifications

• Previous experiences in counter duties/operations management is essential.

• Strong leadership and interpersonal skills.

• Excellent communication and customer service abilities.

• Understanding of health and safety regulations.

Salary: $3,600 - $4,200

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.

The Role

The Operations Manager is responsible for providing operational support and administration support to the Sport & Entertainment division. They will work closely with the Head of the Team (where relevant) ensuring that operational and compliance activities within their areas are carried out in accordance with the relevant Company and/or Group policies.

The Operations Manager provides the first line of defence, for their Team on all operational matters and acts as the primary interface between the Team and central support services. This includes interaction with other Operations specialists across their Operating Entity and within the Group. The jobholder will frequently interact with Deputy COO's of their Operating entity to ensure that strategies and operational initiatives are implemented effectively.

What you'll do

• Support the Head of Team with revenue tracking, budgeting, and business planning.
• Escalate operational concerns and represent the team on relevant committees.
• Report on team meetings, KPIs, peer reviews, and coordinate training activities.
• Monitor regulatory compliance tests, credit control, aged debt, and complaints.
• Liaise with IT for reporting and ensure smooth communication across systems.
• Own and manage performance tracking including UDS data, audits, and renewals.
• Lead data integrity initiatives, contract certainty checks, and cross-sell monitoring.
• Oversee onboarding of new clients and maintain team documentation in the repository.
• Ensure compliance with policies, regulations, and support internal/external audits.
• Build relationships with central service functions and share operational insights.

Who we're looking for

• Will have previous insurance experience – either within operations or as a broker
• Will have previous experience working on schemes, facilities and binders, actively engaging with underwriters on bordereau's, renewal negotiations
• Will be to demonstrate a strong understanding of insurance, and have knowledge of the London and international markets (as appropriate to the territory within which they operate)
• A good understanding of data and emerging technologies and how they apply
• Is able to manipulate financial data and understand budgets
• Excellent decision making and problem solving skills
• Adaptable and able to respond effectively to a changing commercial environment
• Actively listens to the views of colleagues and business leaders, but also has the strength of character to challenge where required to ensure operational excellence
• Team player
• Good communication skills
• Commercial
• Resilient and tenacious
• Strong attention to detail
• IT skills – competent on Excel, Word and in house broking systems
• Educated to A level standard
• Relevant professional qualifications are desirable but not essential e.g. ACII, ACCA etc

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

• Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

We are seeking a highly motivated and analytical Warehouse Manager to join our Warehouse Business Unit in Singapore. This role requires a strong focus on operational efficiency, process improvements, safety culture, and digital transformation. The ideal candidate will bring a data-driven mindset and a hands-on approach to enhance daily operations, drive productivity, and support business growth through structured improvements. The position will be reporting to a Senior Manager who is the Warehouse Head of Business Unit.

Key Responsibilities

Data-Driven Operations Management

• Oversee day-to-day warehouse operations to ensure service efficiency, inventory accuracy, and order fulfillment standards.
• Analyze operational data to identify trends, gaps, and opportunities for improvement.
• Prepare and present performance reports and insights to Warehouse Head of Business Unit and Senior Management with clear action plans.

Process Improvement & Productivity

• Streamline warehouse workflows and material handling processes to increase throughput and reduce bottlenecks.
• Implement productivity metrics and ensure performance is tracked and improved over time.
• Drive lean practices and process standardization across the warehouse.

Safety Leadership

• Strengthen the safety culture within the warehouse team by leading safety initiatives, training, and audits.
• Ensure compliance with local regulations and company HSE policies.
• Investigate incidents and lead corrective/preventive actions to mitigate risks.

Digitalization & System Enhancement

• Lead or support digital transformation initiatives within the warehouse, including system upgrades, automation tools, or WMS enhancements.
• Promote adoption of technology and data tools to improve visibility, accuracy, and control of operations.
• Collaborate with IT and relevant teams to trial and implement new digital solutions.

Requirements

• Degree/Diploma in Logistics, Supply Chain, Industrial Engineering, or related field.
• At least 5 years of experience in warehouse operations, with proven people and process management skills.
• Strong analytical skills with proficiency in Excel, dashboards, or data visualization tools (e.g., Power BI).
• Experience in driving process improvement, KPI-based management, and safety initiatives.
• Knowledge of warehouse systems (WMS) and openness to digital transformation.
• Proactive, structured, and able to lead teams through change and improvement.

About the role

As the Operations Manager at Mr Coconut, you will play a crucial role in overseeing the day-to-day operations. This full-time position is responsible for ensuring the smooth and efficient running of our hospitality business, contributing to the company's overall success and growth.

What you'll be doing

• Oversee all day-to-day operations across multiple outlets, ensuring consistent standards of service, food quality, and cleanliness.
• Ensure full compliance with all relevant government regulations (SFA, NEA, etc.).

• Develop, implement, and continuously refine brand-specific Standard Operating Procedures (SOPs).

• Streamline logistics, procurement, and inventory management systems to maximize efficiency.

• Drive cost-control strategies across food cost, utilities, and operational wastage to protect margins.

• Hold full P&L responsibility; set, monitor, and deliver on annual budgets, sales targets, and financial forecasts.

• Define and set the annual P&L budget, sales targets, and operational KPIs for Area Manager.
• Conduct thorough analysis of outlet performance against KPIs and budgeted goals, providing strategic guidance and implementing corrective plans.
• Analyse market and competitor trends to inform strategic decisions on product mix and concept positioning.
• Collaborate with the management team to ensure alignment with the company's strategic goals

What we're looking for

1. Minimum 5 years of proven experience in a similar operations management role within the hospitality industry
2. Excellent organizational and problem-solving skills, with the ability to multitask and prioritize effectively
3. Strong leadership and interpersonal skills, with the ability to motivate and manage a team
4. Proficient in data analysis and reporting, with the ability to use performance metrics to drive improvements
5. Thorough understanding of hospitality operations, including inventory management, staffing, and customer service
6. Demonstrated experience in developing and implementing operational strategies and policies
7. Excellent communication and stakeholder management skills

What we offer

At Mr Coconut, we pride ourselves on providing a supportive and collaborative work environment that values the well-being of our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career development and advancement. Our team-oriented culture and commitment to excellence make us an employer of choice in the hospitality industry.

Apply now for this exciting opportunity to become our Operations Manager at Mr Coconut.