2,974 Operations Manager jobs in Singapore

Are you a high-performing operations leader ready to take full ownership of a complex, high-profile venue? 1-Group is seeking an exceptional Operations Manager to lead one of our most iconic flagship outlets, which houses multiple business units under one roof — from premium dining and bar concepts to event spaces and lifestyle experiences.

About the Role:

This is a fully hands-on operations leadership role. You will be responsible for overseeing all facets of venue performance — including service excellence, team leadership, cost control, and administrative operations — across every business unit within the outlet. From the front lines to the back office, your impact will be direct, visible, and vital.

What Makes This Opportunity Unique?

Candidates with a proven track record of operational success will be positioned for accelerated career growth, with a clear pathway toward multi-outlet or group-level leadership within one of Singapore’s most forward-thinking lifestyle collectives.

At 1-Group, we embrace a Collective Leadership model that champions:

• Ownership with autonomy — we empower our leaders to make bold decisions

• Performance-driven growth — merit is recognized, celebrated, and rewarded

• Cross-functional exposure — our leaders collaborate across brands and disciplines

• Leadership development — you grow as the business grows, with continuous mentorship

Key Responsibilities:

• Oversee full-spectrum operations across all business units within the outlet

• Lead, coach, and develop department heads and service teams

• Ensure operational efficiency, profitability, and compliance

• Manage administrative functions: scheduling, reporting, budgeting, procurement

• Champion service innovation and elevate guest experience standards

What We’re Looking For:

• 5+ years of operational leadership in hospitality, ideally in a multi-outlet or multifunctional venue

• A track record of driving performance and team culture

• Strong financial, organizational, and administrative skills

• A dynamic, hands-on leader who thrives on responsibility and growth

Be the Leader Behind One of Singapore’s Iconic Venues

If you’re ready to lead with vision, operate with excellence, and grow into the next stage of your career, we want to hear from you.

We are seeking a detail-oriented and customer-centric Operations Manager to oversee the day-to-day operations of our bridal gown rental boutique. The ideal candidate will be responsible for managing staff, ensuring smooth customer experience, inventory control, scheduling, and upholding the boutique’s high standards of service and presentation.

SPECIFIC RESPONSIBILITIES:

1. Ensure smooth boutique operations including appointment scheduling, client check-ins, and adherence to SOPs for gown trials and returns.

2. Monitor gown availability, coordinate cleaning and alterations, inspect returned items, and maintain an organized and well-documented inventory system.

3. Liaise with brides to arrange fitting schedules, track important event dates, and ensure timely gown preparation and delivery for weddings or photoshoots.

4. Provide a seamless, memorable experience for brides — from first consultation to gown return — while ensuring personalised service and prompt issue resolution.

5. Introduce clients to value-added options such as premium gowns, accessories, or photoshoot packages, to enhance their rental experience and increase revenue.

6. Track client records, appointments, payments, and gown usage; coordinate with dry cleaners, alteration specialists, and suppliers to ensure service reliability.

TECHNICAL SKILLS AND COMPETENCIES:

1. Demonstrates proficiency in scheduling tools and applying SOPs to manage boutique appointments and daily operations efficiently.

2. Uses inventory software and gown tagging systems to track gown availability, cleaning schedules, and condition reporting.

3. Utilises CRM tools and planning sheets to manage fitting schedules, event timelines, and gown readiness before client weddings.

4. Applies customer service systems and communication skills to personalise each client’s journey from fitting to return.

5. Uses digital catalogues and retail selling techniques to recommend value-added packages and increase customer spend.

6. Prepares gown rental reports and coordinates with cleaning and alteration vendors using Excel, email, and messaging tools.

ATTACHMENT: 6 MONTHS

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Create a positive customer service experience by offering a high level of service and ensure all staff members interact with customer.
• Resolve any customer feedback or complaints in an efficient and friendly manner to ensure the customer is satisfied and continue to support the business.
• Coach and train the staff on product knowledge for operational excellence and maintain the outlet sales to achieve the monthly budget.
• Provide leadership to team members to ensure compliance with the company operations standard and meet all the food safety requirements.
• Identify and assign duties for team members on daily basis to meet the objectives and consistently achieve the excellent service.
• Monitor the labour cost by managing the team roster and outlet expenses not to exceed the given budget at the same time maintaining the sales budget as well.
• Manage operations with integrity , passion and knowledge while prompting the values and culture of the company.
• Estimate the stock level that needed for the store and maintain a healthy inventory level and at the same time control the cost and minimise the wastage.
• Ensure all meat & poultry quality that was send by vendor meet the company quality standard at the same time follow the food safety standard.
• Ensure all team members adhere and follow all IQA standard and food safety standard at all
• Time and all relevant IQA documents are updated on daily basis.

We are looking for exceptional individuals to join our Future Leaders Programme - a 2-year, career-defining journey.

As an Operations Manager , you will play a pivotal role in supporting the effective execution of hotel operations, ensures the consistent implementation of service standards, Standard Operating Procedures (SOPs), and daily workflows across all Front of House and Back of House operational areas .

This role is responsible for monitoring on-ground performance , coordinating interdepartmental tasks , conducting operational checks , and assisting in resolving guest issues . As a hands-on leader , the Operations Manager helps drive service excellence, operational discipline , and employee accountability while reinforcing the hotel’s commitment to guest satisfaction and operational success .

During 1st year, you will gain exposure to:

• Operational Leadership: Lead daily hotel operations, including Food & Beverage (F&B), Front Office, Security, Engineering & Sustainability, Housekeeping & Stewarding, ensuring smooth services and excellent guest satisfaction.
• Performance Management: Support employees’ training, performance reviews, disciplinary and talent development across departments, driving continuous growth and skill enhancement.
• Resource Optimization: Control departmental expenses, manage employees’ schedules, and optimize resource utilization to maintain operational efficiency.
• Collaboration & Coordination: Work closely with interdepartmental teams to coordinate tasks, resolve issues, and ensure seamless daily operations.
• Staff Development: Recruit, motivate, and manage a skilled and dedicated team, fostering a high-performance culture through leadership and continuous development.
• Safety & Compliance: Oversee implementation and monitoring of safety protocols, including Hazard Analysis and Critical Control Points (HACCP) standards, emergency drills, and compliance with local regulations.
• Maintenance & Upkeep: Supervise preventive maintenance, repairs, and upkeep of hotel assets to ensure the property’s functionality and safety.
• Sustainability & Efficiency: Drive the implementation of preventive maintenance and sustainability initiatives.
• Crisis & Incident Management: Participate in crisis management, incident investigations, and contribute to preventive measures for future operational success.
• Vendor Management : Evaluate and manage vendor, including outsourced service contracts for maintenance, housekeeping, pest control, landscaping, and other external services.
• Reporting & Audits: Prepare and consolidate operational reports, ensuring accuracy for management review, and support departmental audits and strategic planning sessions

During 2nd year, you will gain exposure to:

• Strategic Planning, Hospitality Management and Leadership Training
• Choose your final landing spot as Front of House or Back of House Operations Manager and drive impact through an innovation & Sustainability Project .

After the 2-year Future Leaders Programme, you’ll have the opportunity to grow into Deputy Head role through ongoing leadership development and operational impact.

Build your dream career.

Lead with purpose.

Create change.

Ready to lead the future of hospitality? Apply now and start your journey with Paradox Singapore today!

Job Description

Operations Manager reports to the General Manager and oversees and manages the day-to-day operations of the company, ensuring efficiency and effectiveness across various departments. Strong business acumen and knowledge in the bicycle industry. Key responsibilities include meeting sales target, supervising staff, managing budgets, product development and planning.

Key Responsibilities and Duties:

• Overseeing Day-to-Day Operations:

To manage the core activities of the company ensuring meeting sales target, smooth workflows, and meeting operational target.

• HR responsibility

To oversee hiring, training and performance management. To address issues brought up by staff.

· Budget Management and Cost Control:

Part of the process to prepare next year’s budget. Responsible for managing current year budget and controlling costs.

• Strategic Planning and Goal Setting:

Contributing to the development of long-term business strategies and setting operational goals.

• Relationship Management:

Building and maintaining relationships with stakeholders, including vendors, suppliers, and other departments.

Skills and Qualifications:

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and analytical skills.
• Ability to manage budgets and resources.
• Knowledge of relevant industry regulations and standards.
• Experience in process improvement and optimization.
• Proficiency in relevant software and tools.
• At least 8 years in the bicycle industry

Join to apply for the Operations Manager role at Applied Materials South East Asia

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• Establishes and monitors production using metrics/budgets through systems, and initiates appropriate corrective action as needed and based on results. Establishes and controls project schedules, timelines.
• Plans and evaluates optimal resource utilization and efficiency of operation to minimize costs and allow for on-time delivery of product to customers. Accurately establishes plant capacity.
• Directs, guides, monitors, and evaluates personnel to accomplish specific production and supply chain goals consistent with established operational, housekeeping (5S), and safety procedures and processes. Engage in problem solving in complex situations and process improvements in streamlining work processes.
• Leads continuous improvement efforts and projects to refine production methods and processes to produce quality products that meet customer requirements in the most cost-effective manner.
• Identifies and pursues new and complex technologies to improve production and cycle time, increase efficiency and resource utilization and maximize profitability.
• Works closely with members of Senior and Executive Management to align overall operations development with business needs/opportunities. Promotes an environment of cooperation and trust.
• Provides senior leadership, guidance, mentorship, and personal development of his/her direct reports in the areas of daily operational management, systems development, and optimization. And ensures that all direct reports are sufficiently skilled and trained to perform their functions in a high-quality and efficient manner.
• Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.
  
  

• Establishes and monitors production using metrics/budgets through systems, and initiates appropriate corrective action as needed and based on results. Establishes and controls project schedules, timelines.
• Plans and evaluates optimal resource utilization and efficiency of operation to minimize costs and allow for on-time delivery of product to customers. Accurately establishes plant capacity.
• Directs, guides, monitors, and evaluates personnel to accomplish specific production and supply chain goals consistent with established operational, housekeeping (5S), and safety procedures and processes. Engage in problem solving in complex situations and process improvements in streamlining work processes.
• Leads continuous improvement efforts and projects to refine production methods and processes to produce quality products that meet customer requirements in the most cost-effective manner.
• Identifies and pursues new and complex technologies to improve production and cycle time, increase efficiency and resource utilization and maximize profitability.
• Works closely with members of Senior and Executive Management to align overall operations development with business needs/opportunities. Promotes an environment of cooperation and trust.
• Provides senior leadership, guidance, mentorship, and personal development of his/her direct reports in the areas of daily operational management, systems development, and optimization. And ensures that all direct reports are sufficiently skilled and trained to perform their functions in a high-quality and efficient manner.
• Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.
  
  

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families
  
  

• Applies in-depth understanding of how own discipline integrates within the segment/function
  
  

• Manages multiple related teams, sets organizational priorities and allocates resources
  
  

• Identifies and resolves complex technical, operational and organizational problems
  
  

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
• Guided by business unit, department or sub-functional business plans
  
  

• Influences others internally and externally, including senior management
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Appliances, Electrical, and Electronics Manufacturing, Nanotechnology Research, and Semiconductor Manufacturing

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Job Description & Requirements

The "Terms of Reference" for the Operations Manager outline the key responsibilities and duties of this role, including:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• ITE Certification in related field.
• Experience in management, operations, and leadership.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.

Your role and responsibilities will include :

• Arrange operations over hotels, transportations, dining, etc
• Work closely with tour guides
• Supervise execution of tour programs
• Daily routing admin and paperwork
• Maintain high standards of correspondance with clients
• Must possess the capability to deal with Clients and Candidates at all levels.
• Lead and manage the daily operations across departments such as reservation, logistics, finance, and customer service, etc.
• Develop and implement operational systems, processes, and best practices that drive efficiency and reduce cost.
• Monitor KPIs and operational metrics — identify weak spots, resolve issues, and capitalize on strengths.
• Work cross-functionally with finance, HR, sales, and other departments to align operations with business goals.
• Ensure compliance with company policies, regulatory standards, and operational protocols.
• Generate leads via various means and engage in client meetings to foster deeper relationships;
• Work efficiently and effectively on a daily basis to achieve maximum results;
• Develop and negotiate contracts;
• Build excellent rapport and develop long-term relationships with clients in Asia Pacific region, especially China market;
• Lead generation – identifying opportunities within our chosen target markets;
• Provide professional advice to both clients and candidates on the latest market and industries' trends.

Requirements:

• Recognized University Degree/Diploma.
• Minimum 2 years of progressive experience in tourism and transportation.
• Excellent communication, negotiation and presentation skills.
• A highly self-motivated and independent initiator with excellent interpersonal skills.
• Bilingual in English and Mandarin will be an advantage as candidate will deal with Chinese clients regularly.
• Able to adapt to flexible working hours and ad-hoc tasks.