166 Operational Leadership jobs in Singapore
Operational Leadership Professional
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Job Description
This position oversees the effective management of day-to-day operations in all sections within the Front Office and other operational departments.
The Operational Manager ensures seamless service delivery and customer satisfaction in line with established standards and policies.
Responsibilities:
- Ensures efficient and profitable operation of the establishment.
- Supervises front office staff, including reception, cashier, telephone, reservation, and baggage services.
- Provides prompt and courteous service to guests and handles complaints professionally.
- Assists in inspecting assigned rooms for VIPs and provides additional amenities as required.
- Reviews the logbook for messages and follows up on actions at the start of each shift.
- Handles security matters, such as directing guests reporting incidents or theft.
- Maintains accurate cash handling in line with expected occupancy levels.
- Trains front office staff, including planning, organizing, and conducting on-the-job training sessions.
Key Performance Indicators (KPIs):
- Excellent customer satisfaction ratings.
- High level of staff engagement and retention.
- Effective cash handling and financial management.
- Smooth operation of front office departments.
Operations Management
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We are looking for a Operations Management Coordinator to support our sales team by streamlining processes, managing data, and ensuring operational efficiency.
This role is essential in helping the sales department run smoothly and effectively by providing administrative support, analyzing sales data, and maintaining CRM systems. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools.
As a Operations Management Coordinator, you will work closely with sales leadership, marketing, finance, and customer service teams to ensure alignment and support across departments. You will be responsible for generating reports, managing sales documentation, and assisting in the implementation of sales strategies. Ability to do multitask, communicate effectively, and adapt to a fast-paced environment will be key to your success in this role. Your analytical skills will be used to identify trends, forecast sales performance, and provide actionable insights to improve sales effectiveness.
Requirement:
- Diploma or a degree
- Previous experience preferred but we welcome fresh talent.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Ability to multitask and work under pressure.
Job Types: Full-time, Fresh graduate
Pay: $3, $4,500.00 per month
Benefits:
- Parental leave
- Professional development
Work Location: In person
Operations Management Trainee
Posted today
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Job Description
COMPANY DESCRIPTION
We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.
DESIGNATION : Operations Management Trainee / Executive
RESPONSIBILITIES
Are you a proactive and hands-on individual with a keen interest in how things work behind the scenes? Do you prefer fieldwork to office-based work? Do you thrive in a practical environment and enjoy solving problems? We are looking for enthusiastic Operations Management Trainees to join our team. We provide structured rotational program that allows you to immerse in the heart of our operational departments, providing you with practical skills and a deep understanding of our business processes.
What You'll Do
As an Operations Management Trainee, you will gain practical understanding through frequent site visits, offering firsthand exposure to our operational processes and their tangible outcomes, and contribute directly to the efficiency of our operations. Your journey will involve:
- Learning and assisting in daily operational tasks across various departments (e.g., logistics, supply chain, production, project operations, construction).
- Supporting the implementation of operational procedures and contributing to process improvements.
- Engaging in a hands-on rotational program designed to expose you to different facets of our operations and build your practical expertise.
- Assisting in data collection and reporting to support operational analysis and decision-making.
- Working closely with experienced team members to ensure smooth and efficient workflows.
What We Offer
- A practical, hands-on training program with direct exposure to real-world operations.
- Mentorship from experienced operational leaders who will guide your development.
- Opportunities to develop valuable practical skills and contribute to essential business functions.
- A clear pathway for career progression within our operational teams.
Who We're Looking For
- A highly motivated and practical individual eager to learn the intricacies of operations.
- Strong work ethic and a commitment to contributing to team success.
- Problem-solver with an eye for detail and efficiency.
- Good communication and interpersonal skills to collaborate effectively with colleagues.
- Resourceful and able to learn new systems and processes quickly.
QUALIFICATIONS
- No strict educational requirement, though a qualification from ITE or equivalent vocational training is preferred.
- Fresh graduates or individuals with entry-level experience are welcome to apply.
- A genuine interest in construction industry and a desire to build a career in this field.
Operations Management Coordinator
Posted today
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We are looking for a Operations Management Coordinator to support our sales team by streamlining processes, managing data, and ensuring operational efficiency.
This role is essential in helping the sales department run smoothly and effectively by providing administrative support, analyzing sales data, and maintaining CRM systems. The ideal candidate is detail-oriented, organized, and has a strong understanding of sales processes and tools.
As a Operations Management Coordinator, you will work closely with sales leadership, marketing, finance, and customer service teams to ensure alignment and support across departments. You will be responsible for generating reports, managing sales documentation, and assisting in the implementation of sales strategies. Ability to do multitask, communicate effectively, and adapt to a fast-paced environment will be key to your success in this role. Your analytical skills will be used to identify trends, forecast sales performance, and provide actionable insights to improve sales effectiveness.
Requirement:
- Diploma or a degree
- Previous experience preferred but we welcome fresh talent.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Ability to multitask and work under pressure.
Job Types: Full-time, Fresh graduate
Pay: $3, $4,500.00 per month
Benefits:
- Parental leave
- Professional development
Work Location: In person
Sales Operations Management
Posted today
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Job Description
- Handling project related sales and management.
- Data analysis and reporting to support strategic decisons.
- Sales support and provide training, resources and support to the operations team.
- Organize and schedule meetings and appointments
- Collating with other departments to ensure smooth operations.
- Handling of new project and clients.
- Assist in developing and implementing sale strategies and improving overall sales effiiciency.
- With or without prior experience.
- Knowledge of office management systems and procedures.
- Responsible and pride in your performance and its impact on company's success.
- Critical thinker and problem-solving skills.
- Team player.
- Proficiency in MS office.
Gym Operations/Management
Posted today
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Job Description & Requirements
Responsibilities:
Plan, manage, and operate the Gym Tonic facility to meet community fitness and wellness objectives.
Supervise and schedule staff, including gym trainers and assistants, to ensure adequate coverage.
Oversee customer registration, safety briefings, and onboarding of new users.
Implement exercise programmes tailored to seniors and general users based on Gym Tonic protocols.
Monitor and maintain gym equipment, coordinate maintenance and calibration with vendors.
Track attendance, utilisation rates, and programme performance; prepare monthly and quarterly reports
Ensure compliance with Workplace Safety and Health (WSH) and data protection guidelines.
Support marketing and outreach activities to promote gym membership and participation.
Manage customer feedback, handle service recovery, and escalate critical incidents to management.
Conduct or facilitate training and refresher courses for gym staff when required.
Requirements
Diploma or Degree in Sports Science, Exercise Physiology, or related discipline preferred.
At least 2 years of experience managing a fitness, wellness, or rehabilitation facility.
Experience working with elderly or rehabilitation programmes (e.g. Gym Tonic, Active Ageing) is an advantage.
Current CPR and AED certification required.
Excellent communication and customer service skills.
Strong administrative and reporting capabilities using MS Office tools.
Job Type: Full-time
Pay: $3, $3,800.00 per month
Operations Management Executive
Posted 3 days ago
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Job Description
-Oversee and coordinate all aspects of event and project operations, including drawing of floor plan, sketchup and layout planning
-Ensure smooth execution and problem-solving during event
-Organize site set-up pre-event and lead the event set-up process including placement of equipment and materials as per the floor plan
-Supervise site tear-down post-event for venue handover
-Contact vendors to obtain quotes for goods and services
-Manage overall production and operations timelines and quality
-Develop initial logistics and transportation plans to support event plans
-Application and follow-up of relevant licence (e.g SFA, SPF, COMPASS, etc) in compliance with regulations and requirements
-Ensure events apply all local security, workplace safety and health regulations and requirements
-Oversee technical requirements, including audio, video, lighting, electrical, and related aspects
Requirements:
-At least 3-5 year of experience in an events management role for any of the following; event agency, exhibition company, creative agency/ marketing agency, real estate management company like Savills, Knight Frank, Far --East or Capitaland
-Good attitude and initiative
-Proficient in 3D drawing and layout planning
-Familiar with licensing submissions and permit applications
-Internet savvy with knowledge in Microsoft Office
-Knowledge in various social media platforms
-Able to commit weekends and/or OT
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Operations Management Specialist
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We are seeking an experienced Operations Management Specialist to oversee the efficiency of our operational processes and analyze business requirements and customer needs.
Key Responsibilities- Analyze business requirements and customer needs to identify areas for process improvement.
- Implement research to improve operations, reduce costs, and monitor department performance.
- Supervise employees and provide administrative support, including updating inventory and maintaining housekeeping.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
Why Work with Us?We are a dynamic and innovative organization that values employee contributions and well-being. Our team is dedicated to delivering exceptional results and making a positive impact in our community.
Operations Management Specialist
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Junior Operations Manager Role
The Junior Operations Manager oversees and manages day-to-day operations of all retail stores, department store presence, and supply chain within Singapore. This includes ensuring operational efficiency, driving sales performance, and maintaining high standards of customer service across offline channels.
This role requires strong leadership skills, deep understanding of retail operations, and ability to implement effective processes and solutions that enhance productivity and profitability.
Key Responsibilities:
- Oversight of all company retail stores to meet sales targets and adhere to company policies, delivering optimal customer experience.
- Frontliner planning, including staffing and training employees to meet customer demand and maintain standards.
- Maintenance of accurate inventory levels and timely product replenishment through supply chain coordination.
- Cordination with malls and department stores, including managing relationships and negotiating trade margins, rentals, and lease terms.
Responsibilities and Skills
In order to succeed in this role, you will need to possess the following skills and qualifications:
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and external partners.
- Ability to analyze complex data and make informed decisions.
- Proven track record of achieving results in a fast-paced environment.
Benefits
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and ambitious individual who is passionate about retail operations, we encourage you to apply for this exciting opportunity.
Operations Management Executive
Posted today
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We are seeking a highly skilled Operations Management Executive to join our team.
The successful candidate will be responsible for the following key tasks:
- Receiving and dispatching vehicles in a timely manner.
- Assessing vehicle damage and prioritizing repairs accordingly.
- Coordinating the workflow of vehicles within the workshop to ensure efficient repair times.
- Communicating with customers regarding readiness to collect or return repaired vehicles.
- Obtaining confirmation from customers or the administration team before proceeding with KIV repairs.
- Providing detailed repair scopes for complicated repairs to facilitate quotation submissions.
- Assisting in recording the scope of work completed.
Working Hours:
Monday to Friday: 8:30am to 6:30pm.
Saturday: 8:30am to 5:00pm.
Sunday and Public Holidays: Off.