Customer service roles are in demand across various sectors, reflecting the importance businesses place on client satisfaction and retention. These positions involve direct interaction with customers, addressing inquiries, resolving issues, and providing support to ensure a positive experience. Strong communication skills, empathy, and problem-solving abilities are crucial for success in this field. 928 Customer Service jobs in Singapore
Enhancing Customer Experience through Proactive Support
Job Viewed
Job Description
This is an opportunity to work in a fast-paced, multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging setting where your capabilities will be developed to the max.
To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.
Responsibilities:
- Attend to customers' incoming calls, SMS and Whatsapp messages
- Issuance of invoices for different branches
- Update of customer information on internal database
- Support sales consultants by securing appointments
- Place outbound cold calls and provide good customer services
- Keep our customers informed on the latest updates and ongoing promotions
- Be inquisitive and sensitive towards customers' requirements and concerns over call
- Perform other administrative duties as assigned from time to time
- Report to head of department and senior operation manager
Role Requirements:
- Suitable candidates should possess 'A' Levels or Diploma and above
- 1 year's relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas are advantageous
- Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability
- Comfortable using computer and IT systems
- A responsible and good team player with passion and ability to learn continuously to achieve professional excellence
- Able to work on some weekdays and Saturdays
Benefits:
- Career progression for driven individuals
- Flexi-work plans available for part-time, 3 months contract based (renewable)
- Convenient working locations
- Able to work from home for well-trained staff
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Customer Service / Support Representative
Posted 1 day ago
Job Viewed
Job Description
About CAE
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.
As part of our Customer Service team at our training centre in Singapore, you will welcome clients to our centre in a friendly manner and be their main point of contact during their training.
Job Description:
- To welcome clients in a friendly, highly respectful manner and to be the main point of contact for clients during their training.
- Assist with client check-in processes to ensure collection of appropriate paperwork and issuing of class schedules. Security - Check Clients and Visitors ID's and issue passes.
- Co-ordinate and book for clients all hotel reservations and other logistics
- Ensure that all training is entered to GEMINI in a timely manner to maintain schedule integrity.
- Publish instructor schedules.
- Notify instructors and crews of their planned simulator sessions /classes /practical drill and all other relevant duties assigned in a timely manner including any last-minute changes.
- Working closely with the other departments (Training, Sales and Scheduling) to assist clients with any issues/ concerns.
- Issue Visa letters and Pre-training package information / confirmation letters to be sent prior to training.
- Ensure that all pre-training requirements are completed by:
• monitoring receipt of pre-requisites;
• TSA approvals, reconciling information from TCAs with client bookings
• Issuing clients with manuals/ laptops and lockers on arrival. - General reception duties to include - arranging couriers and to assist with transport and hotel bookings when required.
- Administration of Client Surveys.
- Any other duties as may be required.
Job Requirement:
- Singaporean / Singapore Permanent Citizens
- Diploma / ITE
- Ability to work with multiple teams
- An analytical mind, highly organised and the persistence to problem solve
- Customer oriented
- Experience in Aviation would be beneficial
Customer Service
Posted 1 day ago
Job Viewed
Job Description
- Serve as the first point of contact for clients, shipping lines, transporters, and other stakeholders.
- Coordinate container releases, returns, and bookings in line with customer and operational requirements.
- Maintain accurate and up-to-date records in the depot management system.
- Ensure timely communication with clients regarding container availability, gate-in/gate-out procedures, and storage charges.
- Monitor and resolve customer issues, complaints, and inquiries in a professional and efficient manner.
- Liaise with operations, yard, and maintenance teams to track container movements and conditions.
- Generate daily and weekly reports on container inventory, movements, and service performance.
- Process documentation such as delivery orders, EIRs (Equipment Interchange Receipts), and invoices.
- Ensure compliance with company procedures, safety regulations, and customer service standards.
- Support the depot team in managing peak workloads and special client requests.
Customer Service
Posted 8 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.
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Customer Service
Posted 10 days ago
Job Viewed
Job Description
Position: Customer Service (Local/PR/WP)
Employer Industry: Manufacturing
Gender: Male/Female
Age: Below 40
Basic Salary: SGD 1,800
Gross Salary: SGD 2,500 – 4,000 (Basic + Commission) (Company has regular orders)
Working Hours: 9:00am – 6:00pm (1-hour lunch break), Monday to Saturday
Rest Days: 4 days off per month
Remarks:
- Company Background: A factory specializing in the manufacturing and installation of doors, windows, and insect screens.
- Company Size: One outlet
- Job Scope:
Customer service (replying to customer messages and phone calls, coordinating with other departments)
Operations (posting advertisements)
Sales
Conducting training
Basic administrative tasks - Worker Requirements:
Must have a Diploma
Able to communicate in daily English - Benefits:
13th-month bonus after completing one year
Performance bonus available
Annual leave and sick leave as per MOM regulations (7 days of annual leave)
Public holidays aligned with MOM standards - Interview Mode: Video call or walk-in
- Accommodation Note: Located in the North / Must be punctual (no lateness allowed)
- Contract: No fixed contract
- Work Location: Near Admiralty MRT Station (NS10 – North-South Line)
- Distance from MRT: 2 bus stops
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Customer Service & Admin Representative (Events Industry) — Be the Linchpin of Event Delivery & Customer Experience
Location: Kallang, Singapore
Work Days & Hours:
5-day work week — Tentatively Tuesday to Saturday, 1pm to 10pm
Final schedule to be confirmed based on operational needs.
Basic Salary: S$3,000 – S$,500 per month (commensurate with experience)
Plus: Annual performance bonus (typically 1 month, subject to performance)
Malaysians, Singaporeans, or PRs ONLY
Application Deadline: Friday, 11 July 2025
If you love delivering 5-star service, keeping things running smoothly behind the scenes, and being the go-to person who holds everything together — this is for you.
We are a fast-growing Event Audio-Visual Equipment Rental company. From corporate events to product launches, our work powers some of Singapore’s most exciting events. But none of it happens without a reliable, organised, and proactive Customer Service & Admin Representative — the linchpin of event delivery and customer experience.
At our core, we value openness , collaboration , humility , and empowerment — for our customers and for our people. Join us to be part of creating unforgettable experiences, together.
What You’ll Do: ️ Be the linchpin that keeps operations running smoothly — from inquiries to successful event execution
️ Deliver friendly, professional customer service via WhatsApp, email, and phone
️ Prepare accurate quotes, research rates/products, and keep our rate card updated
️ Handle new leads and tender opportunities, including documentation
️ Manage bookings, venue access, and other administrative tasks
️ Coordinate with customers, venues, suppliers, freelance crew, and internal teams to ensure seamless event fulfillment
️ Assign and schedule drivers, freelancers, crew, and vehicles for order fulfillment
️ Review weekly calendars, resolve scheduling conflicts, and update all stakeholders
️ Track crew schedules, attendance, and leave
️ Follow up with customers on outstanding payments
️ Help document FAQs, improve SOPs, and contribute to automation and process improvement
Must-Have:
- Diploma in Business, Event Management, or a related field
- 1–3 years’ experience in customer service, admin, or coordination roles
- Strong attention to detail and excellent organisational skills
- Proficient with Microsoft Office, Google Workspace, and CRM tools
- Professional spoken and written English
Bonus Points For:
- Ability to communicate in Mandarin
- Experience in the events, logistics, or AV industry
You’ll Thrive Here If You Are:
- Passionate about customer service and operational excellence
- Adaptable and calm under pressure in a fast-paced environment
- A proactive problem-solver with strong multitasking skills
- A reliable team player who takes ownership and follows through
Meaningful work in the dynamic events industry
Competitive basic salary: S$3,000 – S$3,500 per month (commen urate with experience)
Annual performance bonus (typically 1 month, based on company & individual performance)
Supportive, growth-focused team culture
Immediate start for the right candidate
Opportunity to shape processes and improve operations
Sound like the role for you?
Apply now and help us deliver smooth, unforgettable experiences to our customers — with you as the linchpin behind it all.