What Jobs are available for Customer Service Representatives in Singapore?

Job Overview

This is a minimum 3-month contract opportunity to work in a call centre environment.

The Client

• Our client is a leading bank in the region

The Job

• Responding promptly to customer call inquiries on general and enquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer requests
• Customer outreach to encourage use of digital services
• Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
• Collaborate with stakeholders to resolve customer queries and requests
• Consistently meet the KPIs without compromising quality of service delivery
• Adhere to professional standards of behavior & conduct

The Talent

• No experience required
• Prior experience in call centres or customer service is highly preferred
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• A fast learner who can apply critical thinking skills and has good problem-solving skills

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to
• Email Topic: Apply Customer Service Representatives (Call Centre| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R

We are seeking skilled Contract Call Centre Associates to provide exceptional customer service to our clients from reputable healthcare organizations.

Key Responsibilities:

• Providing accurate and detailed information on products, services, and policies.
• Assisting customers with transactions, account matters, and problem resolution via phone calls, emails, and other communication channels.
• Resolving customer issues efficiently and effectively within established guidelines

The ideal candidate should possess a minimum GCE N/O/A Level or Diploma in any field, with the ability to commence work immediately and demonstrate strong communication and problem-solving skills.

Benefits of this role include:

• A dynamic and supportive work environment
• Ongoing training and development opportunities
• The chance to work with a reputable organization in the healthcare industry

Cashiers are required to provide exceptional customer service and maintain a clean store environment. Key responsibilities include handling transactions, managing cash registers, and ensuring excellent customer satisfaction.

• Retail experience is essential for success in this role.

In addition to these duties, Cashiers may also be responsible for:

• Delivering outstanding customer experiences
• Meeting sales targets and exceeding customer expectations

This challenging yet rewarding opportunity requires strong communication skills, attention to detail, and the ability to work effectively as part of a team. If you have a passion for delivering excellent customer service and working in a fast-paced retail environment, we encourage you to apply.

To succeed as a Cashier , applicants must possess the following key qualifications:

• Retail experience with a focus on customer service
• Ability to work independently and as part of a team

Able to work flexible hours including weekends, holidays, and peak trading periods.

Are you a customer-focused professional looking for a challenging role?

We have an exciting opportunity for part-time Call Center Officers to join our team in the East Area.

As a Call Center Officer, you will be responsible for handling inbound and outbound customer calls professionally and efficiently.

You will respond to customer inquiries, resolve complaints, and provide accurate information about our products and services.

In addition, you will stay updated on company policies and procedures to ensure seamless communication with customers.

This is a great opportunity to develop your skills in customer service, CRM, and call center management.

• Excellent customer service skills
• Proficiency in CRM software
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills

We offer a competitive hourly rate and a supportive working environment.

Please note that only shortlisted candidates will be contacted.

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.

Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
- Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.

Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
- Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.

Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.

• Location: Central CBD
• Base Pay + Commissions

About the Role

We're looking for energetic fresh grads to support client relations and internal coordination. This role is perfect for those eager to gain hands-on experience in client engagement, business operations and relationship management.

What You'll Be Doing

• Act as a point of contact for client inquiries via calls, emails and chat
• Assist with client onboarding, follow-ups and engagement activities
• Maintain accurate client records and update internal systems
• Support internal teams in coordinating tasks and projects
• Help track client feedback and provide insights for improvement

What We Offer

• Base pay + commission incentives
• Full training provided, no prior experience needed
• Exposure to client engagement, business operations and coordination
• Friendly and supportive team environment

Who We're Looking For

• Local Polytechnic Diploma/Degree qualification
• Students or entry-level candidates, no prior experience required
• Proactive, reliable and eager to learn
• Strong communication and interpersonal skills

Why Join Us?

This role is a versatile entry point into client relations and business operations, providing fresh grads with practical experience and growth opportunities.

Job Types: Full-time, Permanent, Fresh graduate

Pay: $3, $4,500.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person

Location: Central CBD

Base Pay + Commissions

About the Role

We're looking for energetic fresh grads to support client relations and internal coordination. This role is perfect for those eager to gain hands-on experience in client engagement, business operations and relationship management.

What You'll Be Doing

• Act as a point of contact for client inquiries via calls, emails and chat
• Assist with client onboarding, follow-ups and engagement activities
• Maintain accurate client records and update internal systems
• Support internal teams in coordinating tasks and projects
• Help track client feedback and provide insights for improvement

What We Offer

• Base pay + commission incentives
• Full training provided, no prior experience needed
• Exposure to client engagement, business operations and coordination
• Friendly and supportive team environment

Who We're Looking For

• Local Polytechnic Diploma/Degree qualification
• Students or entry-level candidates, no prior experience required
• Proactive, reliable and eager to learn
• Strong communication and interpersonal skills

Why Join Us?

This role is a versatile entry point into client relations and business operations, providing fresh grads with practical experience and growth opportunities.