4,939 Customer Service Representatives jobs in Singapore
Customer Service Representatives
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Job Title: Customer Service Representatives
">This role is responsible for delivering exceptional customer service over the telephone to clients on banking products, accounts, and services inquiries. You will need to understand customers' needs and provide suitable solutions and attention.
">The key responsibilities include:
- Providing personalized service to customers on banking products, accounts, and services inquiries.
- Understanding customers' needs and offering relevant solutions and support.
- Identifying opportunities to cross-sell and consistently delivering quality service to achieve total customer satisfaction.
- Soliciting feedback from customers and identifying problem trends for improvement actions.
As a Customer Service Representative, you will have the opportunity to develop your skills in customer relations and build strong relationships with our clients.
">Key Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong problem-solving skills and ability to think critically.
- Knowledge of banking products and services, as well as excellent customer service skills.
Benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work in a dynamic and supportive team environment.
Customer Service Representatives
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Telcom Sales Representative
We are seeking a professional and enthusiastic individual to join our sales team as a Telcom Sales Representative.
About the Role:- As a Telcom Sales Representative, you will be responsible for handling inbound calls from customers inquiring about our products and services.
This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service. If you have strong communication skills, are able to work well under pressure, and thrive in a sales-oriented role, we want to hear from you!
Required Skills and Qualifications:- Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent
- Proficient in Microsoft Office applications (MS Word & Excel)
You will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements. As a successful Telcom Sales Representative, you will be able to effectively communicate with customers, negotiate deals, and exceed sales targets.
Benefits:- Working Hours: Monday - Friday (9am - 6pm)
- Location: Bukit Merah Central
Retail Customer Service Representatives Wanted
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We are seeking customer-focused individuals to join our retail team as representatives of excellent service. Our environment is designed to be welcoming and friendly, providing the ideal setting for those who enjoy interacting with customers.
Key Responsibilities:
- Handle transactions efficiently and provide a positive experience for customers.
- Offer friendly and professional service to customers, addressing their needs and concerns.
- Assist customers with their purchases and respond to inquiries.
Essential Qualifications:
- Excellent communication skills, with the ability to interact effectively with customers.
- Ability to work in a fast-paced retail setting, handling multiple tasks simultaneously.
- Meticulousness and attention to detail are essential for this role.
- Prior retail experience is beneficial but not required, as training will be provided.
Why Work With Us?
- A supportive workplace environment that encourages growth and development.
- Opportunities to advance within the retail industry.
- A range of staff benefits and discounts.
Part Time Customer Service Representatives
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We are seeking Part Time Retail Assistants to provide excellent customer service and assist customers in choosing the perfect chocolates at various terminals.
Key Responsibilities:
- Provide exceptional customer service
- Assist customers in making purchasing decisions
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Opportunity to work in a dynamic team
- Growth opportunities for career advancement
This is a unique opportunity to join our team and make a difference in the lives of our customers. As a member of our team, you will be part of a diverse and inclusive workplace where everyone has the opportunity to grow and succeed.
Retail Customer Service Representatives Wanted
Posted today
Job Viewed
Job Description
Customer Service Representative Job Description
We are seeking customer-focused individuals to join our retail team as representatives of excellent service. Our environment is designed to be welcoming and friendly, providing the ideal setting for those who enjoy interacting with customers.
Key Responsibilities:
- Handle transactions efficiently and provide a positive experience for customers.
- Offer friendly and professional service to customers, addressing their needs and concerns.
- Assist customers with their purchases and respond to inquiries.
Essential Qualifications:
- Excellent communication skills, with the ability to interact effectively with customers.
- Ability to work in a fast-paced retail setting, handling multiple tasks simultaneously.
- Meticulousness and attention to detail are essential for this role.
- Prior retail experience is beneficial but not required, as training will be provided.
Why Work With Us?
- A supportive workplace environment that encourages growth and development.
- Opportunities to advance within the retail industry.
- A range of staff benefits and discounts.
Client Services
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Duties and Responsibilities
Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:
Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation
Working with business support providers to process transactions and deliver investors' requirements in an efficient and responsible manner
Making follow-up investor calls and ensure compliance with all regulatory requirements
Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation
Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation
Assisting with preparation of marketing collaterals as part of the investor relations activities
Supporting administrative and enhancement projects as assigned from time to time
Skills, Knowledge and Competencies
The candidate should ideally possess:
A highly developed and keen sense of teamwork
Ability to understand issues and appropriately escalate to Management in a timely fashion
Dynamic, detail-oriented person and able to work under pressure
Strong analytical skills
Proficiency in MS Office
Excellent communication skills
Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.
Client Services
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Job Description
RESPONSIBILITIES
Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate
Create and execute work plans for publicity and/or marketing campaigns and events
Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players
Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude
SKILLS
Excellent communication skills and the ability to anticipate the needs of customers
Must demonstrate strong analytical thinking skills
Should possess strong problem solving skills and the ability to make sound judgement calls
Superior organisational and time management skills
Knowledge of customer service programs and databases, or the ability to learn new software quickly
Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience
Independent, reliable and self-motivated.
Customer Oriented
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Client Services
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Overview:
We are seeking a proactive and detail-oriented individual to support our financial advisory practice. The role involves client servicing, administrative support, and ensuring smooth coordination of client engagement activities.
Key Responsibilities:
Client Relationship Support
Manage, schedule and coordinate meetings.
Assist with birthday gifting, client appreciation initiatives, and other relationship-building activities.
Provide support for claims servicing and ensure timely follow-up with clients.
Share health and investment updates with clients where required.
Administrative & Data Management
Prepare and maintain Excel reports for client tracking, claims, and updates.
Update CRM systems & frameworks with accurate and timely information.
Confirm and coordinate client appointments, ensuring schedules run smoothly.
Support the advisor in system updates, workflow improvements, and project-specific admin tasks.
Assist in ad-hoc tasks to ensure smooth business operations.
Requirements:
Strong organizational and time management skills.
Proficiency in Microsoft Excel and Canva tools.
Good communication and interpersonal skills.
Attention to detail and ability to handle sensitive client information with confidentiality.
Able to start work immediately
Possess laptop to work
Prior experience in client servicing, financial services, or administrative roles is a plus.
Work Arrangement:
Flexible (part-time or full-time, 3-5 day work week).
$10 / hour ($12 / hour after probation)
Hybrid / remote work arrangements may be considered after probation
Client Services
Posted today
Job Viewed
Job Description
Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:
• Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation
• Working with business support providers to process transactions and deliver investors' requirements in an efficient and responsible manner
• Making follow-up investor calls and ensure compliance with all regulatory requirements
• Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation
• Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation
• Assisting with preparation of marketing collaterals as part of the investor relations activities
• Supporting administrative and enhancement projects as assigned from time to time
Skills, Knowledge and Competencies
The candidate should ideally possess:
• A highly developed and keen sense of teamwork
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Dynamic, detail-oriented person and able to work under pressure
• Strong analytical skills
• Proficiency in MS Office
• Excellent communication skills
• Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.
Client Services
Posted today
Job Viewed
Job Description
Duties and Responsibilities
Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:
· Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation
· Working with business support providers to process transactions and deliver investors' requirements in an efficient and responsible manner
· Making follow-up investor calls and ensure compliance with all regulatory requirements
· Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation
· Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation
· Assisting with preparation of marketing collaterals as part of the investor relations activities
· Supporting administrative and enhancement projects as assigned from time to time
Skills, Knowledge and Competencies
The candidate should ideally possess:
· A highly developed and keen sense of teamwork
· Ability to understand issues and appropriately escalate to Management in a timely fashion
· Dynamic, detail-oriented person and able to work under pressure
· Strong analytical skills
· Proficiency in MS Office
· Excellent communication skills
· Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.
Tell employers what skills you haveExcellent Communication Skills
Due Diligence
Analytical Skills
Fund Administration
MS Office
Accounting
Compliance
Fund Accounting
Tax Reporting
Audit