5,419 Customer Service Representatives jobs in Singapore

Are you a customer service enthusiast with excellent communication skills? Do you enjoy engaging with customers to understand their needs and provide solutions? We are looking for Front Desk Officers who can deliver exceptional customer service, work efficiently, and contribute to the team's success.

• Build strong relationships with customers through proactive contact and engagement.
• Meet and exceed individual and company performance targets.
• Develop in-depth knowledge of products, services, culture, and processes.
• Provide prompt and quality customer service over the phone and/or email.
• Resolve customer queries efficiently and escalate issues promptly.
• Submit regular reports to Team Lead and propose new ideas to improve work performance.

• Diploma / NITEC / GCE 'O' Level or equivalent qualification.
• Minimum C5 grade in English O level.
• Preferably 1-2 years of working experience in call centre or service industry environment.

• Pleasant disposition and good communication skills.
• Fluency in a second language.
• Computer literate and good typing skills.

You will perform customer-related tasks, including answering enquiries and attending to patrons' requests. Your duties encompass cashiering at the box office or kiosk, food and beverage preparation, inventory checks, ushering, and general housekeeping.

1. Perform various customer-facing roles such as answering queries and addressing patrons' needs;
2. Operate the box office or kiosk for cash transactions;
3. Prepare and serve food and beverages;
4. Maintain accurate inventory records;
5. Provide excellent customer service as an usher;
6. Ensure overall cleanliness of the premises;

This role requires excellent communication and interpersonal skills. Candidates should be able to work effectively in a fast-paced environment and maintain a high level of professionalism. Additionally, they should have strong problem-solving abilities and be able to adapt to changing situations.

This position offers numerous benefits, including opportunities for professional growth and development. As a valued member of our team, you will enjoy a dynamic work environment that fosters collaboration and creativity. Furthermore, you will have access to ongoing training and support to enhance your skills and knowledge.

Please note that this is a full-time position requiring a regular schedule. We are committed to providing a safe and inclusive workplace for all employees. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

The Client

• Our client is a leading bank in the region

The Job

• Responding promptly to customer call inquiries on general and enquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer requests
• Customer outreach to encourage use of digital services
• Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
• Collaborate with stakeholders to resolve customer queries and requests
• Consistently meet the KPIs without compromising quality of service delivery
• Adhere to professional standards of behavior & conduct

The Talent

• No experience required
• Prior experience in call centres or customer service is highly preferred
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• A fast learner who can apply critical thinking skills and has good problem-solving skills

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to
• Email Topic: Apply Customer Service Representatives (Call Centre| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R

We are seeking a skilled and dedicated individual to fill the role of Customer Service Representative. The ideal candidate will possess excellent communication skills, a strong customer-centric approach, and the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for handling inbound and outbound customer calls professionally and efficiently, responding to customer inquiries, resolving complaints, and providing accurate information. Additionally, they will stay updated on company products, services, and policies to ensure seamless delivery of service to customers.

Customer Service Representative

We're seeking a highly motivated individual to join our team as a Customer Service Representative. This role involves handling customer inquiries, resolving issues, and providing administrative support.

• Sales: Engage with customers to promote our services and products
• Customer service: Respond to customer inquiries and concerns in a timely and professional manner
• Administrative Support: Provide general administrative assistance, including data entry and record-keeping

To succeed in this role, you'll need to be self-driven, organised, confident, and have initiative. You'll also need to communicate effectively in English and Mandarin to liaise with Mandarin-speaking customers.

Benefits:

We offer a range of benefits, including CPF contribution, paid annual leave, paid sick leave, paid Public Holiday, good medical and dental benefits, work-life balance, and centre holidays on top of annual leave.

About the Role:

This is an excellent opportunity for someone who enjoys working with people and wants to develop their skills in customer service and sales.

The Client

• Our client is a leading bank in the region

The Job

• Responding promptly to customer call inquiries on general and enquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer requests
• Customer outreach to encourage use of digital services
• Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
• Collaborate with stakeholders to resolve customer queries and requests
• Consistently meet the KPIs without compromising quality of service delivery
• Adhere to professional standards of behavior & conduct

The Talent

• No experience required
• Prior experience in call centres or customer service is highly preferred
• Patient, calm and passionate in assisting customers
• Decent multi-tasking skills
• A fast learner who can apply critical thinking skills and has good problem-solving skills

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to
• Email Topic: Apply Customer Service Representatives (Call Centre| Bank)

Sarah Ng Mei Wern

EA Licence Number: 91C2918

Personnel Registration Number: R

Our company is seeking Customer Service Representatives to work in various locations. This part-time position involves working in a fast-paced environment, providing excellent customer service and support to our guests.

• Taking orders and serving food and drinks
• Aiding guests with their needs throughout their dining experience
• Participating in table clearing, resetting, and turnover
• Collaborating with kitchen and cashier teams to ensure seamless operations
• Handling guest inquiries, requests, and feedback
• Supporting any ad-hoc tasks or side duties assigned by supervisors

The ideal candidate will be able to work retail shifts, including weekends and public holidays. Training will be provided, and prior experience is not necessary.

• Able to commit to 5.5 days per week
• Availability to work evening shifts

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

• Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.

Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
- Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.

Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
- Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.

Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.

• Own UHNW/HNW client acquisition and retention; build and manage key accounts.
• Work closely with other global heads for strategy and optimization of total company resources.
• Oversee end-to-end design of complex, multi-country luxury itineraries
• Enhance partner relations (hotels, DMCs, airlines), service standards, and develop a regional client service team

Requirements

• Atleast 10 years of Luxury Travel management experience
• Proven new-business acquisition and relationship development
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to:

EA License No.: 13C6305

Registration No.: R (EE MA MICHELLE DERRICKA BAGUN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.