1989 Customer Service Representative jobs in Singapore

Job Title: Customer Service Representative

About the Job:

We are seeking a highly motivated and results-driven Customer Relations Officer to join our team. As a key member of our sales team, you will play a vital role in providing exceptional customer service and support.

Key Responsibilities:

• Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
• Work closely with customers to understand their requirements and provide tailored solutions.
• Maintain accurate records of customer interactions and sales transactions.
• Collaborate with internal teams to resolve customer issues and ensure high levels of customer satisfaction.
• Develop and maintain strong relationships with customers to drive repeat business and referrals.
• Stay up-to-date with product knowledge and features to effectively communicate benefits to customers.

Requirements:

• Excellent communication and interpersonal skills.
• Good understanding of sales principles and practices.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong problem-solving and analytical skills.
• Diploma or degree in a related field (e.g., business, marketing, sales).

Benefits:

• A competitive salary package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The chance to work with a talented team and make a real impact.

About Us:

We are a forward-thinking organization committed to delivering exceptional customer experiences. We value innovation, teamwork, and continuous learning.

If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

Job Title:

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• Membership Advisor

We are seeking an experienced Customer Service Executive to join our team. In this role, you will be responsible for providing exceptional customer service to our members through inbound calls, emails, and other communication channels.

Key Responsibilities:

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• Handle inbound calls from members in a timely and efficient manner
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• Assist members with their queries and resolve any issues they may have
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• Provide personalized service to each member, ensuring that their needs are met and exceeded
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• Work closely with other departments to ensure seamless communication and delivery of services
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Requirements:

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• Bachelor's degree in Hospitality, Customer Service, or related field
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• At least 1 year of experience in customer-facing role, preferably in hospitality industry
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• Excellent communication and interpersonal skills
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• Ability to work independently and as part of team
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• Fluency in Japanese language, both written and spoken
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What We Offer:

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• Fully remote work arrangement after probation period
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• Competitive salary and benefits package
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• Ongoing training and development opportunities
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• Collaborative and dynamic work environment
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How to Apply:

Please submit your application, including your resume and cover letter, to the provided email address. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This is an exciting opportunity to join our team as a Customer Support Officer. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

This is a dynamic opportunity for an organized and detail-oriented individual to excel as a customer service specialist.

• Collaborate with the team to manage daily tasks, focusing on planning and execution.
• Provide exceptional support to customers through prompt communication and resolution of inquiries.
• Facilitate seamless operations by efficiently handling financial transactions and maintaining accurate records.
• Ensure effective coverage of front desk duties, encompassing phone calls, emails, and other tasks as needed.

Compensation Package:

• Lunch provided during weekend shifts.
• Flexible scheduling with weekdays starting at 2pm and weekends commencing at 8am or 9am.
• Two days off available during standard weekday hours.
• Public holidays are not required working days.

Additional Requirements:

• Able to adapt quickly to fast-paced environments, particularly on weekends.
• May be required to work across multiple locations in Singapore.

We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer experiences through timely and effective support.

We are seeking a skilled Customer Service Representative to deliver exceptional customer experiences and contribute to the smooth operation of our daily service.

1. Key Responsibilities:
2. Provide excellent customer service through friendly and efficient interactions.
3. Ensure prompt and accurate handling of customer inquiries and requests.
4. Maintain a clean and organized work environment, adhering to health and safety standards.

Requirements:

• High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset.
• Minimum 6 months of experience in customer-facing roles, preferably in food service or hospitality.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Ability to multitask and adapt to changing priorities and deadlines.

Benefits:

• Competitive hourly wage ($15-$18/hour).
• Ongoing training and development opportunities to enhance skills and knowledge.
• A dynamic and supportive work environment with opportunities for advancement.

Why Join Our Team?

We offer a fast-paced and engaging work environment that fosters growth, learning, and teamwork. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity!

Customer Service Representative

We are seeking a Customer Service Representative to join our team. As the voice of our company, you will be responsible for managing high-volume inbound and outbound calls with excellent communication and interpersonal skills.

• Manage incoming calls and I-Slash booking system in a timely and accurate manner, ensuring zero calls and bookings on a daily basis.
• Attend to customers' needs, providing accurate information about our monthly promotions and securing bookings and reservations for new and existing customers.
• Ensure accurate bookings of reservations for treatment, consultation, cancellation, etc.
• Identify customers' needs, clarify information, and update yourself on our monthly promotions to provide accurate information to customers.
• Follow up on customers' complaints and feedback.
• Support daily operations and administrative duties such as responding to emails, SMS, and online inquiries.
• Perform other operational duties as assigned.

Requirements:

• Able to converse well in English.
• Good verbal communication skills along with active listening.
• Ability to multitask, set priorities, and manage time effectively.
• Dedicated to helping customers and ensuring their satisfaction.
• Proficiency in additional languages (e.g., Mandarin) will be an advantage to effectively communicate with our diverse customer base, internal operations, and department.
• Friendly and professional in handling customer inquiries, bookings, and complaints.
• Able to work on weekends and public holidays.

Benefits:

• Medical benefits, transport allowance, and other incentives.

Other Information:

• Workdays: 5 work days (able to work on weekends)
• Work hours: 10am-8pm (Mon-Sat), 10am-7pm (Sun)