2,674 Chief Of Staff jobs in Singapore

Chief Engineer

Singapore, Singapore Accor

Posted 1 day ago

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Job Description

Overview

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Company Description "Why work for Accor? Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel perfectly located in the heart of Bugis. Ideal for both business and leisure travellers, our 534 refurbished rooms offer modern comfort and convenience. With four MRT stations nearby, Bencoolen, Bugis, Rochor, and Bras Basah. You'll enjoy seamless access to popular destinations like Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, Bugis MRT provides a direct link to Singapore Changi Airport, making your travel even more effortless. Experience a refreshing stay in a prime central location."

Responsibilities
  • Lead and manage the Engineering & Maintenance Department, ensuring safe, efficient daily operations.
  • Oversee repair, troubleshooting, and preventive maintenance of all mechanical, electrical, plumbing, HVAC, and building systems.
  • Ensure compliance with local regulations on fire safety, building control, environmental codes, and life-safety systems.
  • Prepare and manage departmental budgets, cost control, energy conservation, and utilities consumption.
  • Supervise contractors, vendors, and service providers; liaise with regulatory authorities.
  • Conduct regular staff training, performance reviews, and development to maintain high technical and service standards.
  • Drive sustainability initiatives (Planet 21), including energy savings, waste reduction, and water conservation.
  • Maintain effective communication with the General Manager, department heads, and external partners.
  • Ensure health, safety, and environmental standards are consistently met for guests and staff.
  • Foster a positive, professional team culture aligned with company values.
Qualifications
  • Degree or Diploma in Mechanical/Electrical/Building Services Engineering (or related field).
  • Minimum 5–7 years of engineering/maintenance experience, preferably in hospitality or large facilities.
  • Strong knowledge of mechanical, electrical, plumbing, HVAC, fire safety, and building systems.
  • Proven leadership and team management skills.
  • Solid understanding of local regulatory requirements (safety, environmental, building codes).
  • Experience in budgeting, cost control, and energy conservation.
  • Good communication and interpersonal skills; able to liaise effectively with contractors and authorities.

Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorization documents.

Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Hospitality

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Chief Engineer

Singapore, Singapore RB CORP PTE. LTD.

Posted 6 days ago

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Job Description

InterContinental Singapore Robertson Quay is seeking a dedicated and forward-thinking Chief Engineer to lead our Engineering team. This hands-on leadership role is ideal for a resourceful problem-solver who thrives in fast-paced environments, has a keen eye for detail, and is passionate about maintaining the highest standards of safety, efficiency, and sustainability. Beyond overseeing the day-to-day operations of the hotel’s engineering and maintenance functions, this role will also mentor and guide the engineering team to ensure all systems and facilities are operating seamlessly, on brand, and in line with IHG standards.

Strong interpersonal skills, a passion for hospitality, and the ability to handle fast-paced environments are essential to excel in this position.

At InterContinental Hotels & Resorts, we believe in Inspiring Incredible - both within our teams and in every guest experience. With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments. Our success is driven by passionate individuals who understand hospitality inside and out. We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences. We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions. And we stand out because of our unique culture, setting us apart in the industry.

As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!

Responsibilities

Your day to day

People

  • Lead and manage the Engineering team, ensuring smooth daily operations of all building systems and equipment.
  • Supervise, train, and motivate the engineering brigade, fostering a culture of accountability, teamwork, and continuous improvement.
  • Communicate effectively with the General Manager, Hotel Leadership Team, and external contractors to address operational challenges, project updates, and guest-impacting issues.
  • Conduct and participate in daily briefings, scheduled meetings, and technical training sessions.
  • Mentor and develop junior engineers and technicians, enhancing their technical knowledge, safety awareness, and problem-solving skills.
  • Foster strong collaboration between the Engineering department and other hotel teams to support seamless guest service.

Financial Returns

  • Assist in managing departmental budgets, ensuring efficient use of labour, tools, and resources.
  • Monitor energy and utility usage, implementing cost-saving initiatives without compromising safety or guest comfort.
  • Oversee preventive and corrective maintenance programs to minimise equipment downtime and extend asset life cycles.
  • Support procurement processes by sourcing cost-effective materials, spare parts, and contractor services.
  • Provide input into capital expenditure planning with a focus on sustainability, operational efficiency, and ROI.

Guest Experience

  • Ensure all mechanical, electrical, HVAC, plumbing, and life-safety systems operate reliably to maintain guest comfort and safety.
  • Oversee timely resolution of guest-impacting issues, ensuring minimal disruption to service.
  • Support the delivery of exceptional guest experiences by maintaining high standards of facility cleanliness, lighting, and ambiance.
  • Coordinate engineering support for guest events and functions when required.
  • Uphold InterContinental Singapore Robertson Quay’s reputation by ensuring facilities reflect brand standards at all times.

Responsible Business

  • Enforce compliance with OH&S regulations, fire safety codes, and brand standards across all engineering operations.
  • Maintain a safe, clean, and well-organized working environment for the engineering team.
  • Ensure proper documentation and reporting of maintenance activities, incidents, and safety hazards.
  • Lead sustainability initiatives, including energy efficiency, water conservation, and responsible waste management.
  • Manage vendor relationships to ensure quality service delivery and compliance with hotel policies.
  • Support crisis response procedures, ensuring the hotel is prepared for emergencies such as fire, flooding, or power failures.

Accountability

The Chief Engineer is accountable for the overall performance and success of the hotel’s Engineering department. This includes leading the daily operations, maintaining all building systems, ensuring compliance with safety standards, and managing departmental budgets. The role is also responsible for mentoring the engineering team, driving sustainability initiatives, and supporting the continued success of InterContinental Singapore Robertson Quay by ensuring facilities are safe, efficient, and aligned with the brand’s luxury standards.

Requirements
  • Degree in Mechanical, Electrical, or Building Services Engineering (or related field).
  • Minimum 5–7 years of engineering/maintenance experience in hospitality, commercial buildings, or related industries, with at least 2 years in a supervisory role.
  • Strong technical knowledge of HVAC, electrical, plumbing, fire safety, and mechanical systems.
  • Proven ability to lead and develop a diverse team of engineers and technicians.
  • Solid understanding of workplace safety, OH&S regulations, and preventive maintenance practices.
  • Demonstrated experience in budget management, cost control, and vendor negotiations.
  • Hands-on, resourceful, and solutions-oriented with strong project management skills.
  • Excellent communication and interpersonal skills to collaborate effectively with colleagues, contractors, and external authorities.
  • Strong commitment to sustainability, energy efficiency, and responsible business practices.
  • Flexibility to work on-call, weekends, or evenings in response to operational or emergency needs.

How do I deliver this

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

· True Attitude : being caring, wanting to make positive difference, and building genuine connections with guest

· True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

· True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

· True Responsiveness : is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

WHAT WE OFFER

We’ll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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Chief engineer

Singapore, Singapore Machtran shipping

Posted 7 days ago

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Job Description

    As a candidate for this role, you will be responsible for working in shipping companies that focus on offshore vessels exclusively. Your primary duties will involve managing and coordinating various aspects of operations related to offshore vessels. This includes overseeing the transportation of goods and materials via offshore vessels, ensuring compliance with maritime regulations, and maintaining efficient communication with all relevant stakeholders.You will play a crucial role in ensuring the safe and timely delivery of goods and materials to their intended destinations. This will require you to have a strong understanding of the shipping industry, including knowledge of different types of vessels, cargo handling procedures, and international shipping protocols. Additionally, you will need to possess excellent organizational skills and attention to detail to effectively track shipments and resolve any issues that may arise during transit.In this position, you will also be expected to collaborate closely with other team members, including vessel crews, port authorities, and logistics personnel. Effective communication and problem-solving abilities will be essential for successfully coordinating all aspects of offshore vessel operations. Overall, this role offers a unique opportunity to contribute to the smooth and efficient functioning of shipping operations in the offshore sector.,

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Chief Engineer

Singapore, Singapore IBIS SINGAPORE ON BENCOOLEN

Posted 11 days ago

Job Viewed

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Job Description

Overview

  • Lead and manage the Engineering & Maintenance Department, ensuring safe, efficient daily operations.
  • Oversee repair, troubleshooting, and preventive maintenance of all mechanical, electrical, plumbing, HVAC, and building systems.
  • Ensure compliance with local regulations on fire safety, building control, environmental codes, and life-safety systems.
  • Prepare and manage departmental budgets, cost control, energy conservation, and utilities consumption.
  • Supervise contractors, vendors, and service providers; liaise with regulatory authorities.
  • Conduct regular staff training, performance reviews, and development to maintain high technical and service standards.
  • Drive sustainability initiatives (Planet 21), including energy savings, waste reduction, and water conservation.
  • Maintain effective communication with the General Manager, department heads, and external partners.
  • Ensure health, safety, and environmental standards are consistently met for guests and staff.
  • Foster a positive, professional team culture aligned with company values.
Requirements
  • Degree or Diploma in Mechanical/Electrical/Building Services Engineering (or related field).
  • Minimum 5–7 years of engineering/maintenance experience, preferably in hospitality or large facilities.
  • Strong knowledge of mechanical, electrical, plumbing, HVAC, fire safety, and building systems.
  • Proven leadership and team management skills.
  • Solid understanding of local regulatory requirements (safety, environmental, building codes).
  • Experience in budgeting, cost control, and energy conservation.
  • Good communication and interpersonal skills; able to liaise effectively with contractors and authorities.

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Chief Officer

Singapore, Singapore PEARL MARINE LOGISTICS PTE. LTD.

Posted 14 days ago

Job Viewed

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Job Description

Responsibilities

  • Bridge and Deck Operations: Conduct daily bridge and deck watchkeeping. Operate and maintain deck department equipment and gears. Prepare and execute docking plans as required.
  • Safety and Compliance: Assist the Master in implementing and monitoring the Safety Management System (SMS). Ensure adherence to health, safety, and pollution prevention policies. Maintain life-saving and firefighting equipment to regulatory standards.
  • Cargo Operations: Planning cargo stowage, loading, and discharge. Supervise and oversee safe cargo operations to maintain ship stability.
  • Resource Management: Monitor and control freshwater, stores, spares, and other resources onboard. Supervise crew training, drills, and evaluate deck crew performance.
  • Administrative Duties: Maintain accurate records including logbooks, inventories, and maintenance records. Ensure compliance with all regulatory requirements and company procedures.
  • Safety Officer Role: Act as the Ship's Safety Officer, responsible for onboard safety awareness and practices. Promote a safety culture and ensure the well-being of all personnel onboard.
Requirements
  • COC Class II or I
  • Minimum 3 years of experience on board as Chief Officer on Oil / Chemical Tanker.
  • Good leadership, teamwork, management and communication skills
  • Must be willing to follow Company planned working schedule on board vessel

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Chief Engineer

Singapore, Singapore InterContinental Hotels Group

Posted 18 days ago

Job Viewed

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Job Description

Overview

Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road,

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join our team as a Chief Engineer in InterContinental Singapore Robertson Quay . This hands-on leadership role is ideal for a resourceful problem-solver who thrives in fast-paced environments, has a keen eye for detail, and is passionate about maintaining the highest standards of safety, efficiency, and sustainability. Beyond overseeing the day-to-day operations of the hotel’s engineering and maintenance functions, this role will also mentor and guide the engineering team to ensure all systems and facilities are operating seamlessly on brand, and in line with IHG standards.

Strong interpersonal skills, a passion for hospitality, and the ability to handle fast-paced environments are essential to excel in this position.

Your Day to Day

People

  • Lead and manage the Engineering team, ensuring smooth daily operations of all building systems and equipment.
  • Supervise, train, and motivate the engineering brigade, fostering a culture of accountability, teamwork, and continuous improvement.
  • Communicate effectively with the General Manager, Hotel Leadership Team, and external contractors to address operational challenges, project updates, and guest-impacting issues.
  • Conduct and participate in daily briefings, scheduled meetings, and technical training sessions.
  • Mentor and develop junior engineers and technicians, enhancing their technical knowledge, safety awareness, and problem-solving skills.
  • Foster strong collaboration between the Engineering department and other hotel teams to support seamless guest service.
  • Assist in managing departmental budgets, ensuring efficient use of labour, tools, and resources.
  • Monitor energy and utility usage, implementing cost-saving initiatives without compromising safety or guest comfort.
  • Oversee preventive and corrective maintenance programs to minimise equipment downtime and extend asset life cycles.
  • Support procurement processes by sourcing cost-effective materials, spare parts, and contractor services.
  • Provide input into capital expenditure planning with a focus on sustainability, operational efficiency, and ROI.

Guest Experience

  • Ensure all mechanical, electrical, HVAC, plumbing, and life-safety systems operate reliably to maintain guest comfort and safety.
  • Oversee timely resolution of guest-impacting issues, ensuring minimal disruption to service.
  • Support the delivery of exceptional guest experiences by maintaining high standards of facility cleanliness, lighting, and ambiance.
  • Coordinate engineering support for guest events and functions when required.
  • Uphold InterContinental Singapore Robertson Quay’s reputation by ensuring facilities reflect brand standards at all times.

Responsible Business

  • Enforce compliance with OH&S regulations, fire safety codes, and brand standards across all engineering operations.
  • Maintain a safe, clean, and well-organized working environment for the engineering team.
  • Ensure proper documentation and reporting of maintenance activities, incidents, and safety hazards.
  • Lead sustainability initiatives, including energy efficiency, water conservation, and responsible waste management.
  • Manage vendor relationships to ensure quality service delivery and compliance with hotel policies.
  • Support crisis response procedures, ensuring the hotel is prepared for emergencies such as fire, flooding, or power failures.

Accountability

The Chief Engineer is accountable for the overall performance and success of the hotel’s Engineering department. This includes leading the daily operations, maintaining all building systems, ensuring compliance with safety standards, and managing departmental budgets. The role is also responsible for mentoring the engineering team, driving sustainability initiatives, and supporting the continued success of InterContinental Singapore Robertson Quay by ensuring facilities are safe, efficient, and aligned with the brand’s luxury standards.

What we need from you

  • Degree in Mechanical, Electrical, or Building Services Engineering (or related field).
  • Minimum 5–7 years of engineering/maintenance experience in hospitality, commercial buildings, or related industries, with at least 2 years in a supervisory role.
  • Strong technical knowledge of HVAC, electrical, plumbing, fire safety, and mechanical systems.
  • Proven ability to lead and develop a diverse team of engineers and technicians.
  • Solid understanding of workplace safety, OH&S regulations, and preventive maintenance practices.
  • Demonstrated experience in budget management, cost control, and vendor negotiations.
  • Hands-on, resourceful, and solutions-oriented with strong project management skills.
  • Excellent communication and interpersonal skills to collaborate effectively with colleagues, contractors, and external authorities.
  • Strong commitment to sustainability, energy efficiency, and responsible business practices.
  • Flexibility to work on-call, weekends, or evenings in response to operational or emergency needs.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

  • 5-days work week
  • Duty Meal
  • Birthday Off
  • Learning and Development Opportunities
  • Medical Benefit
  • Insurance Coverage
  • Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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chief cook

Aljunied $40000 - $80000 Y Teng Hoe Pte. Ltd

Posted today

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Job Description

Check the freshness of food and ingredients. Supervise and coordinate activities of cooks and other food preparation. Develop recipes and determine how to present the food. Plan menus and ensure uniform serving sizes and quality of meals. Inspect supplies, equipment, and work areas for cleanliness and functionality. Control and direct the food preparation process and any other relative activities. Construct menus with new or existing culinary creations ensuring the variety and quality of the servings. Plan orders of equipment or ingredients according to identified shortages.

Need experience as a chef in a restaurant Exceptional proven ability in kitchen management. Ability in dividing responsibilities and monitoring progress. Outstanding communication and leadership skills. Up-to-date with culinary trends and optimized kitchen processes Able to cook varieties of Authentic cuisines. Must be able to work on weekends and public holidays if necessary. Maintain professional grooming and appearance and act as a role model according to established grooming and appearance policy. Excellent cooking skills and ability to multi-task. Ability to thrive in a fast-paced environment and complete tasks responsibly. Maintain workplace safety and health policies and procedures

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Chief Chef

Singapore, Singapore $60000 - $120000 Y Holia

Posted today

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Job Description

Jobscope:
  1. Ensure timely and safe production of cooked foods, adhering to regulatory requirements (FSA, WSHA, etc).

  2. Able to knead Prata, Naan and Chappathi dough.

  3. Able to prepare and cook Bangladeshi Cuisine.

  4. Able to prepare meats, cutting slicing and de-veining meats.

  5. Able to cook in small and large quantities without compromising on taste and quality. Work with large kitchen equipment and mixers.

  6. Demonstrate safe handling of foods adhering to regulatory requirements including, preparation, marination, packing and sealing, and freezing techniques.

  7. Physically fit to carry heavy loading up to 40kg.

  8. Able to meet production requirements and make ingredients requests based on production output.

  9. Manage cooks in the kitchen, assign kitchen helpers with dishing out and cleaning crew with dishwashing duties. Actively participate in duties when staff on leave as an all-rounder.

  10. Ensure cleanliness of cooking area, processing area, and finished goods area abiding by regulatory requirements.

  11. Conduct day closing and opening, washing of cooking utensils, equipment, cleaning, and sanitization of premises.

  12. Record temperature gauge for chillers and freezers daily.

  13. Maintain recipe standards and timely dishing out of menu items in a fast-paced environment and able to cover stations from other cooks/preparers in their absence.

  14. Able to read and dish out foods based on platform orders, bulk and regular orders.

  15. Always ensure use of Personal Protective Equipment.

  16. Ensure kitchen KPIs are met.

  17. Reports to Operations Manager.

  18. Able to work independently

Skills Required/ Soft Skills:
  • Possess strong culinary skills in dishing out Bangladeshi food products.

  • Able to operate large capacity cooking equipment, woks and stove.

  • Able to work long hours as operations commence from 6am to 10pm and different shifts.

  • Multiskilled to handle multiple products at one time and handle staff movements and stations.

. Able to lift heavy bags (up to 40kg)

Educational Qualification:

Diploma Qualification, preferably in F&B or more than 8 years' experience.

Years of Experience:

At least 3 years running Bangladeshi Food Business

Key Selection Criteria:

. Strong Culinary Skills in preparing Bangladeshi Cuisine

. Ability to work on different shifts and manage staff

. Able to work long hours and lift heavy stuff (up to 40kg)

Working Condition:

. Long hours due to long operational hours

. Physically able to stand long hours

. Hot Kitchen environment

Specific Training Requirements:

Basic Hygiene Cert is a must, if not we will send for training.

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chief cook

Singapore, Singapore $40000 - $60000 Y KAVI RESTAURANT PTE. LTD.

Posted today

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Job Description

OUR COMPANY IS HIRING A WELL AND HIGHILY EXPERINCED COOK FOR OUR RESTRAUNT LOCATED IN THE CITY CENTER. WE NEED A VERY TALANTED PERSON FOR THIS POST. ALL NATIONALS CAN APPLY GOOD PAY AND ALLOWANCE WILL BE GIVEN 6 DAYS WORK PER WEEK TRANSPORT WILL BE PROVIDED PLEASE CONTACK OUR MANAGER FOR YOUR INTERVIEW.

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Chief Concierge25143427

$104000 - $130878 Y The St. Regis Singapore

Posted today

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Job Description

JOB SUMMARY

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests' needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR


• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required

CORE WORK ACTIVITIES

Maintaining Concierge Goals


• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.


• Develops specific goals and plans to prioritize, organize, and accomplish work.


• Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.


• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.


• Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.


• Establishes relationships with local attractions, restaurants and other businesses to enhance guests' experiences.


• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).


• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.


• Provides check-in and check-out services and handles reservations when needed.


• Maintains knowledge of rooms and their locations, services and facilities of the hotel.


• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.


• Responds to emergency situations using appropriate procedures.


• Maintains awareness of daily operations and events at the hotel.


• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements


• Provides warm welcome and anticipation of guest needs throughout their stay.


• Encourages and building mutual trust, respect, and cooperation among team members.


• Serving as a role model to demonstrate appropriate behaviors.


• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.


• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Ensuring Exceptional Customer Service


• Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.


• Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.


• Responds to and handles guest problems and complaints.


• Sets a positive example for guest relations.


• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.


• Supports employees understanding of customer service expectations and parameters.


• Interacts with guests to obtain feedback on product quality and service levels.

Additional Responsibilities


• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.


• Analyzes information and evaluates results to choose the best solution and solve problems.


• Informs and/or updates the executives and the peers on relevant information in a timely manner.


• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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