87 Airport Operations jobs in Singapore

Airport Ramp Operations Officers are responsible for the safe and efficient movement of aircraft on the ground. They coordinate aircraft parking, oversee baggage and cargo handling, and ensure adherence to safety regulations.

The ideal candidate will possess a Diploma in Aviation or related disciplines, a Class 3 driving license, and be comfortable with shift work. This role provides 6 months of on-the-job training for recent graduates or those new to the aviation industry.

Key Responsibilities:

• Direct aircraft to and from gates, ensuring correct positioning and adherence to airport regulations.
• Oversee the loading and unloading of baggage, cargo, and mail, ensuring proper handling to prevent damage.
• Operate ground support equipment such as tugs, belt loaders, and de-icing machines.
• Coordinate with flight crews, air traffic control, and other airport personnel to ensure timely and efficient aircraft turnaround.

Requirements:

• Min Diploma in Aviation/Aerospace related disciplines or other relevant qualifications
• Possess Class 3 driving license
• Comfortable with shift work

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional results. Apply now to join our team!

Operational & Technical Analysis

• Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems.
• Identify inefficiencies and recommend improvements in air traffic management processes.
• Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance.

Business Analysis & Consulting

• Translate operational needs into technical requirements for IT development teams.
• Conduct gap analyses and feasibility studies for new aviation technologies.
• Prepare business cases, user stories, and functional specifications for digital projects.

Project Management & Stakeholder Engagement

• Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions.
• Facilitate workshops and training sessions for end-users and stakeholders.
• Monitor KPIs and performance metrics to assess the impact of implemented solutions.

Compliance & Safety

• Ensure all digital solutions comply with aviation safety standards and regulatory requirements.
• Participate in risk assessments and incident reviews related to air traffic systems.

Qualifications:

• Bachelor's degree in Aviation, Engineering, Information Systems, or related field.
• Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable.
• Strong analytical and problem-solving skills.
• Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools).
• Experience with business analysis tools (e.g., JIRA, Confluence, BPMN).
• Excellent communication and stakeholder management skills.

Preferred Skills:

• Knowledge of ICAO and CAAS regulations.
• Experience in digital transformation or IT consulting projects.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2).

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

Air Traffic Control Project Lead

We are seeking a seasoned project leader to spearhead the development and implementation of cutting-edge Air Traffic Control systems.

This is a challenging role that requires strong leadership, technical expertise, and excellent communication skills. The successful candidate will be responsible for managing cross-functional teams, overseeing project execution, and ensuring timely delivery of high-quality solutions.

• Project Execution: Guide and manage all aspects of ATC projects, including cost control, schedule management, risk assessment, quality assurance, and issue resolution.
• Stakeholder Management: Serve as the primary point of contact for internal and external stakeholders, fostering strong relationships with customers, partners, and suppliers.
• Commercial & Contractual Oversight: Supervise commercial and contractual agreements, ensuring compliance with governance processes and mitigating risks effectively.
• Cross-Functional Collaboration: Work closely with sales teams on tender management and contract preparation, and with engineering teams to ensure seamless system integration and execution.

Requirements:

• Bachelor's degree in Electrical & Electronics Engineering, Communications Engineering, or a related field.
• 8+ years of experience in managing complex projects within Air Traffic Control, Naval, or Defense Communication Systems.
• Project Management certification (e.g., PMP, PMI, or IPMA Level C).
• Extensive expertise in systems engineering models, integrating diverse technologies, and managing cross-functional teams.
• Strong business acumen and negotiation skills, with the ability to bridge technology and business objectives.
• Self-motivated, highly organized, and results-oriented, with excellent communication and collaboration skills.

About This Role:

This is an exciting opportunity for an experienced project manager to join our team and contribute to the development of critical air traffic control systems. If you are looking for a challenging role that aligns with your skills and interests, please submit your application.

This role is designed for a highly skilled project manager to oversee the full lifecycle of Air Traffic Control (ATC) communication systems projects. The ideal candidate will have a strong track record of delivering turn-key solutions and possess extensive expertise in systems engineering models.

The successful candidate will lead and manage all aspects of ATC communication projects, overseeing cost control, schedule management, risk assessment, quality assurance, and issue resolution. They will also drive stakeholder management, ensuring strong relationships with customers, partners, and suppliers.

Key responsibilities include:

• Lead Project Execution: Guide and manage all aspects of ATC communication projects, overseeing cost control, schedule management, risk assessment, quality assurance, and issue resolution.
• Drive Stakeholder Management: Serve as the primary point of contact for all internal and external stakeholders, fostering strong relationships with customers, partners, and suppliers.
• Ensure Commercial & Contractual Oversight: Supervise all commercial and contractual agreements, ensuring compliance with governance processes and mitigating risks effectively.
• Collaborate Cross-functionally: Work closely with sales teams on tender management and contract preparation, and with interdisciplinary engineering teams to ensure seamless system integration and execution.

Required qualifications include:

• Experience & Education: A Bachelor's degree in Electrical & Electronics Engineering, Communications Engineering, or a related field, and at least 8 years of experience managing complex projects within Air Traffic Control, Naval, or Defense Communication Systems.
• Professional Certification: A Project Management certification such as PMP or PMI.
• Technical Acumen: Extensive expertise in systems engineering models, integrating diverse technologies, and managing cross-functional teams in a matrix organization.
• Business Savvy: Strong business acumen and negotiation skills, with the ability to effectively bridge technology and business objectives.
• Personal Attributes: Self-motivated, highly organized, results-oriented, excellent communication and collaboration skills.

Civil Aviation Authority of Singapore

Permanent

Closing on 04 Dec 2025

What the role is

Air Traffic Control Officers (ATCOs) in CAAS play a critical role in maintaining Singapore's position as a leading international air hub. This unique profession requires drive and passion with a steadfast commitment to excellence.

What you will be working on

As a member of a specialised team, you will be responsible for ensuring the safe and efficient movement of air traffic not only at Changi and Seletar Airports, but as well as throughout Singapore's bustling airspace. Leveraging state-of-the-art technology, you will direct air traffic with a keen focus on safety and operational efficiency.

What we are looking for

• Tertiary qualifications
• Possess a keen interest in contributing to the nation's aviation sector
• Composed and able to respond decisively to dynamic situations in an operational environment
• Possess strong communication skills, and able to work effectively with stakeholders
• Demonstrate good problem-solving skills and ability to multi-task under pressure
• Medically fit to fulfil requirements of the role

We regret to inform that only shortlisted applicants will be notified about the next steps of the selection process, which may include several rounds of online, in-person interviews and assessment tests. Please note that the selection process will commence in September 2025, and the entire process is expected to take 3 to 4 months.

Applications will close by December 2025. The upcoming round of training for successful candidates is scheduled to commence in February/March

Successful candidates will undergo an intensive training programme to acquire the essential competencies, following which they will be obligated to fulfil a 2-year training bond.

About Civil Aviation Authority of Singapore

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.

About your application process

This job is closing on 04 Dec 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Civil Aviation Authority of Singapore or the wider Public Service.

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job Description:

• Prepare and send accurate passenger messages and written communication.
• Coordinate all passenger service matters through ATOC and Air Mobility Command when necessary.
• Maintain updated Passenger Service AMC instructions.
• Answer passenger inquiries and provide assistance.
• Initiate lost and found reports.
• Examine each outbound passengers' travel documentation to ensure valid travel authorization.
• Receive, tag and weigh passengers' baggage.
• Prepare boarding passes and make seat assignments for all outbound passengers.
• E nsure the mission arrival/departure board reflects the most current information.
• Prepare month-end reports.
• Input passenger data into AMC Global Air Transportation Execution System (GATES).
• Collect charges.
• Conduct anti-hijacking inspections.
• Operate Air Terminal X-Ray machine.
• Prepare passenger manifest.

Required Skills and Qualifications:

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in using various software systems.

Benefits:

Our organization offers a competitive salary and benefits package.

Others:

If you are a motivated and detail-oriented individual, we encourage you to apply for this role.

Job Title: Transport Supervisor

Oversee the smooth operations of frontline staff across various terminals at Changi Airport. This is a challenging role that requires strong interpersonal skills and prior experience in supervisory positions.

• Supervise and manage frontline staff to ensure high service standards are maintained.
• Handle any escalations or service recovery issues promptly.
• Ensure efficient management of driver queues and bookings.
• Support remote passenger enquiries and bookings via video concierge.
• Monitor and maintain smooth traffic flow, with sufficient vehicles to meet demand 24/7.
• Oversee holding areas and enforce driver compliance.
• Accurately register and maintain records of GTC drivers.

• Prior experience in supervisory positions is preferred.
• Prior experience as a Concierge, Receptionist, or Admin Assistant would be advantageous.
• Strong interpersonal skills, preferably bilingual.
• Service-oriented, able to effectively serve passengers and answer enquiries professionally.
• Proficiency in operating relevant systems, including booking applications.
• Ability to handle monetary transactions accurately and responsibly.

This transport supervisor position offers an opportunity to work in a dynamic environment and contribute to the success of the team.

The ideal candidate will be responsible for overseeing airport operations, ensuring that all activities run smoothly and efficiently.

• Manage and coordinate airport operations, including planning staff schedules and relevant reports/paperwork.
• Re-deploy staff as required to meet manpower requirements for various staff groups.
• Train new staff in the department to ensure accurate product knowledge delivery.
• Participate in daily operations and possess full knowledge of handling airport services.
• Responsible for ordering, inventory, stationery, and stocks for daily use in the department.
• Receive and maintain records and accounts for all flights serviced and attended.
• Address vendors' queries, feedback, and complaints in a timely and professional manner.
• Submit monthly flight lists for accounting purposes.