What Jobs are available for Airside Operations in Singapore?

Create a positive experience for departing passengers as a Passenger Service Associate. You will be part of a dynamic team in an exciting airport environment, gaining insight into ground handling operations.

• Check in passengers and assist with Self Service Kiosks and Auto Bag Drops.
• Communicate with airline crews and coordinate departure activities.
• Guide transit passengers and assist those requiring special assistance.

Requirements: Minimum GCE 'O' Level or equivalent qualification, able to perform rotating shift work, customer oriented, comfortable using computers, and proficient in English language.

Company description:

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today

Job description:

We're looking for motivated and passionate individuals who aspire to make a positive impact in the aviation industry. As part of our team, you'll ensure that airside operations—covering aircraft movements and handling on the apron, taxiways and runways—are carried out safely and seamlessly around the clock.

This is a hands-on and dynamic role where you will take ownership of a portfolio of operations and see projects through from conceptualisation to planning, procurement and execution. Your portfolio may include gate capacity planning, efficiency & safety performance management, remote bussing operations, runway closure programmes, new capabilities development and business continuity planning.

Success in this role requires more than operational know-how. You will need to apply systems thinking—seeing the big picture, understanding interdependencies, and anticipating how changes in one area impact the wider ecosystem. This means working hand-in-hand with our airside professional shift team and other airside partners, to drive operational excellence and seek continuous improvement.

Beyond day-to-day operations, you'll engage with a wide range of stakeholders—airlines, ground handlers, air traffic controllers, regulators, and fellow CAG teams. You'll need to balance diverse perspectives, align priorities, and make tough trade-offs.

We're looking for people who thrive in a fast-paced, high-staked environment—those who take initiative, embrace challenges, and push for results. If you have a proactive mindset, a problem-solver's attitude, and the drive to step outside your comfort zone, this is the place for you.

What You'll Need:

• A good diploma or degree in any discipline; at least 5 years of relevant work experience preferred
• Strong ability to connect the dots, identify cause-and-effect relationships, and anticipate unintended consequences
• Strong problem-solving skills, with the ability to juggle multiple tasks independently in a fast-moving environment
• Resilience and drive to deliver under pressure and tight timelines
• Strong communication, writing, and presentation skills
• Experience in airside or airport operations is an advantage, but not a must

Requisition ID: 6942

Country: SG

Work Schedule: Non-Shift Work Schedule

Employment Type: Permanent

Description:

We're looking for motivated and passionate individuals who aspire to make a positive impact in the aviation industry. As part of our team, you'll ensure that airside operations—covering aircraft movements and handling on the apron, taxiways and runways—are carried out safely and seamlessly around the clock.

This is a hands-on and dynamic role where you will take ownership of a portfolio of operations and see projects through from conceptualisation to planning, procurement and execution. Your portfolio may include gate capacity planning, efficiency & safety performance management, remote bussing operations, runway closure programmes, new capabilities development and business continuity planning.

Success in this role requires more than operational know-how. You will need to apply systems thinking—seeing the big picture, understanding interdependencies, and anticipating how changes in one area impact the wider ecosystem. This means working hand-in-hand with our airside professional shift team and other airside partners, to drive operational excellence and seek continuous improvement.

Beyond day-to-day operations, you'll engage with a wide range of stakeholders—airlines, ground handlers, air traffic controllers, regulators, and fellow CAG teams. You'll need to balance diverse perspectives, align priorities, and make tough trade-offs.

We're looking for people who thrive in a fast-paced, high-staked environment—those who take initiative, embrace challenges, and push for results. If you have a proactive mindset, a problem-solver's attitude, and the drive to step outside your comfort zone, this is the place for you.

What You'll Need:

• A good diploma or degree in any discipline; at least 5 years of relevant work experience preferred
• Strong ability to connect the dots, identify cause-and-effect relationships, and anticipate unintended consequences
• Strong problem-solving skills, with the ability to juggle multiple tasks independently in a fast-moving environment
• Resilience and drive to deliver under pressure and tight timelines
• Strong communication, writing, and presentation skills
• Experience in airside or airport operations is an advantage, but not a must

Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. As airport manager, CAG performs the key functions of airport operations, air hub development, retail and commercial activities, infrastructure development and airport emergency services. CAG also manages Seletar Airport, and through its subsidiary, Changi Airports International, it takes Changi's presence beyond Singapore's shores through consultancy projects and investments in foreign airports. Come join us today!
We're looking for motivated and passionate individuals who aspire to make a positive impact in the aviation industry. As part of our team, you'll ensure that airside operations—covering aircraft movements and handling on the apron, taxiways and runways—are carried out safely and seamlessly around the clock.
This is a hands-on and dynamic role where you will take ownership of a portfolio of operations and see projects through from conceptualisation to planning, procurement and execution. Your portfolio may include gate capacity planning, efficiency & safety performance management, remote bussing operations, runway closure programmes, new capabilities development and business continuity planning.
Success in this role requires more than operational know-how. You will need to apply systems thinking—seeing the big picture, understanding interdependencies, and anticipating how changes in one area impact the wider ecosystem. This means working hand-in-hand with our airside professional shift team and other airside partners, to drive operational excellence and seek continuous improvement.
Beyond day-to-day operations, you'll engage with a wide range of stakeholders—airlines, ground handlers, air traffic controllers, regulators, and fellow CAG teams. You'll need to balance diverse perspectives, align priorities, and make tough trade-offs.
We're looking for people who thrive in a fast-paced, high-staked environment—those who take initiative, embrace challenges, and push for results. If you have a proactive mindset, a problem-solver's attitude, and the drive to step outside your comfort zone, this is the place for you.
What You'll Need:
A good diploma or degree in any discipline; at least 5 years of relevant work experience preferred
Strong ability to connect the dots, identify cause-and-effect relationships, and anticipate unintended consequences
Strong problem‐solving skills, with the ability to juggle multiple tasks independently in a fast‐moving environment
Resilience and drive to deliver under pressure and tight timelines
Strong communication, writing, and presentation skills
Experience in airside or airport operations is an advantage, but not a must
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr

The Airside Operations Planning Senior Associate/ Assistant Manager plays a crucial role to facilitate safe and efficient aircraft operations on runways and taxiways, such as the prevention of accidents from runway incursions.

You will develop and review policies, concept of operations and spearhead the implementation of initiatives to enhance operational efficiency and safety in areas of runway safety management, foreign object debris (FOD) hazard management, wildlife hazard management, and systems/infrastructure in the airfield manoeuvring area. You will also maintain safety programmes and work closely with the relevant stakeholders to coordinate and align our safety efforts to maintain high safety standards for Changi Airport. The work may involve aircraft (airlines and aircrew), Air Traffic Controllers, ground handling agents, licensed drivers and other internal and external stakeholders.

Working closely with the relevant stakeholders, you will also review runway safety recommendations for implementation in Changi Airport, and drive the implementation of the safety measures.

You will also collaborate with operations and engineering colleagues to ensure asset and SOP compliance for safe and efficient operations on the airfield and provide operational inputs to key airfield projects and long-term airfield development. The work also involves analysing the factors affecting the airfield's operational capacity and efficiency and actively seek to reduce them for e.g. runway downtime due to picking up of foreign object and bird strike debris.

You will also engage in innovative projects, introducing and trialing new technologies to shape the future of airside safety and operations. This includes leveraging technology for better detection capabilities and prevention of runway incursions, FOD and wildlife hazards.

Requirements:

• Good degree in any discipline
• Independent and motivated problem solver, with strong critical thinking and written skills
• Able to multi-task with good operational discernment
• Interpersonal skills to engage key stakeholders at various levels
• Experience in airside operations and familiarity with the airfield will be advantageous

Select how often (in days) to receive an alert:
Title: Senior Associate/ Assistant Manager, Airside Operations Planning - Runway & Taxiway
Requisition ID: 6848
Country: SG
Work Schedule: Non-Shift Work Schedule
Employment Type: Permanent
Description:
The Airside Operations Planning Senior Associate/ Assistant Manager plays a crucial role to facilitate safe and efficient aircraft operations on runways and taxiways, such as the prevention of accidents from runway incursions.
You will develop and review policies, concept of operations and spearhead the implementation of initiatives to enhance operational efficiency and safety in areas of runway safety management, foreign object debris (FOD) hazard management, wildlife hazard management, and systems/infrastructure in the airfield manoeuvring area. You will also maintain safety programmes and work closely with the relevant stakeholders to coordinate and align our safety efforts to maintain high safety standards for Changi Airport. The work may involve aircraft (airlines and aircrew), Air Traffic Controllers, ground handling agents, licensed drivers and other internal and external stakeholders.
Working closely with the relevant stakeholders, you will also review runway safety recommendations for implementation in Changi Airport, and drive the implementation of the safety measures.
You will also collaborate with operations and engineering colleagues to ensure asset and SOP compliance for safe and efficient operations on the airfield and provide operational inputs to key airfield projects and long-term airfield development. The work also involves analysing the factors affecting the airfield's operational capacity and efficiency and actively seek to reduce them for e.g. runway downtime due to picking up of foreign object and bird strike debris.
You will also engage in innovative projects, introducing and trialing new technologies to shape the future of airside safety and operations. This includes leveraging technology for better detection capabilities and prevention of runway incursions, FOD and wildlife hazards.
Requirements:
Good degree in any discipline
Independent and motivated problem solver, with strong critical thinking and written skills
Able to multi-task with good operational discernment
Interpersonal skills to engage key stakeholders at various levels
Experience in airside operations and familiarity with the airfield will be advantageous
#J-18808-Ljbffr

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job description

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.
• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.
• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job Types: Full-time, Permanent

Pay: $4, $5,500.00 per month

Work Location: In person

Core Responsibilities:

• Supervise operations in assigned terminal during shift duty.
• Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
• Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
• Ensure intra-terminal and/or inter-terminal trolley transfers.
• Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
• Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
• Attend to customer complaints and escalation when required.
• Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.

Periodic Duties:

• Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers.
• Conduct schedule operations/safety/security briefing to trolley service officers during shift duty.
• Conduct scheduled coaching session with direct reports
• Covering TMC duties as and when assigned.

Job Specifications (Qualifications/Experiences):

• O Level / NITEC / Diploma in Science/Engineering/Supply Chain or equivalent preferred
• Minimum 2 years of supervisory experience in operations functions.
• Confident in dealing with staff across all ages.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Able to obtain an Airport Pass (Airside)
• Familiarity with Changi Airport terminal operations will be an added advantage