369 Airport jobs in Singapore

Core Responsibilities:

• Monitor and update real-time ground situations at all key touchpoints in all terminals from TMC via CCTV, in accordance with SOPs.Process all Porter Service request(s) and ensure respective Operations Supervisor fulfills service.

• Coordinate and support overall, trolley, taxi and porter operations.

• Act as coordinator between Duty Manager and Duty Terminal Manager/TMC Operations Cells during extraordinary operations matters that may arise. Assist the Terminal Manager/Duty Manager with incident/accident investigation by extracting the CCTV footages.

• Provide ad hoc administrative support to Duty Ops Manager when required.

• Alert the respective duty Supervisor on key event of the day.

• Perform any other duties assigned by management.

Trolley Operations

• Monitor the supply and demand of trolleys using the associated systems.

• Perform routine checks as stipulated in the SOP.

• Activate Operations Supervisor for replenishment of trolleys and/or clearing of unused trolleys when required.

• Provide regular updates to CAG using relevant platforms on real-time trolleys levels at designated locations.

• Receive direct information and report any incidents related to trolley operations to the Operations Supervisor for prompt response and assistance.

Taxi Operations

• Monitor the supply and demand of taxis using the associated systems.

• Activate taxi supply when necessary, including phone calls to taxi operators and urgent calls.

• Ensure all terminal workstations and TMS area functioning including verifing and updating the accuracy of information in the taxi systems.

• Observe and report the status of passenger queue ensuring appropriate actions are taken to accommodate passengers in queue.

• Plan for taxi supplies and take appropriate action in the administration of taxi coordination.

Periodic Duties:

• Generate service utilization reports

• Cover Operations Supervisor's duties as assigned.

• Cover Duty Manager's duties in their absence for coordination.

• Undertake ad hoc quality/operations improvement projects/tasks as assigned

Job Specifications (Qualifications/Experiences):

• Diploma in Science/Engineering/ Supply Chain or equivalent.

• Minimum 2 years of supervisory experience in quality/operations functions.

• Possess good interpersonal, communication and organizational skills.

• Confident in managing and influencing stakeholders in TMC.

• Adaptable to change and a good team player.

• Microsoft Proficient

• Able to work on shift duty.

• Able to obtain an Airport Pass (Airside)

• About This Role:
• Patrol and safeguard the Changi Airport and Cargo Complex premises.
• Ensure security enforcement and screening duties are performed effectively.

Key Responsibilities:

• Monitor and maintain a secure environment.
• Safeguard installation works and assets.
• Screen individuals and cargo.

Requirements:

• Minimum N Level qualification or equivalent.
• Able to perform rotating shifts.

What You'll Get:

• Opportunity to work in a dynamic airport environment.
• Chance to develop your security skills.

How to Apply:

1. Contact us at (insert contact details)

We seek a skilled Airport Security Specialist to safeguard aircraft fleets and passengers.

Our airport security team is seeking a diligent and vigilant individual to join our ranks. The ideal candidate will be responsible for safeguarding installations, enforcing security protocols, and providing exceptional customer service.

• Patrol the airport grounds to detect and deter any potential security threats
• Enforce security protocols and procedures to ensure the safety of passengers and staff
• Collaborate with other security personnel to maintain a secure environment

• N Level certification or equivalent
• Ability to work rotating shifts, including evenings, weekends, and holidays
• Physical fitness and stamina to perform duties

• Excellent communication and interpersonal skills
• Able to work independently and as part of a team
• Good literacy skills and ability to read and write clearly

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

Job Title: Airport Security Professional

We are seeking a skilled and dedicated Airport Security Professional to join our team. As a key member of our security team, you will be responsible for ensuring the safety and security of our airport operations.

Responsibilities include:

• Conducting regular patrols around the airport and cargo complex
• Safeguarding installation works and ensuring compliance with relevant regulations
• Providing security enforcement and screening duties as required

To be successful in this role, you will need:

• A minimum N Level qualification
• The ability to perform rotating shifts, including weekends and public holidays

This is a great opportunity to work in a dynamic and fast-paced environment, with the chance to develop your skills and experience in airport security.

If you are interested in this role, please contact us to discuss further.

Job Information:

• Basic salary up to $2,800
• + Shift allowance + OT Payment
• Gross up to $3,300
• + AWS + Performance Bonus + Joining Bonus
• Working hours: 6 days per week rotating shift including overnight
• Location: Changi Airport
• Training provided!

Responsibilities:

• Coordinate passenger flows and information with airline crew, in-flight staff, and airport ground teams, including during delays or disruptions.
• Perform document and boarding pass verification to ensure travel and security compliance.
• Guide, develop, motivate and mentor team members to upload the highest of service and discipline standards
• Greet and assist passengers throughout the check-in process, boarding gates, and arrivals.
• Handle service disruptions and prepare operational reports.
• Follow SOPs for safety, security, and service quality.

Requirements:

• Minimum a Diploma
• Proficient in English, additional languages would be a plus to communicate with international passengers
• Cheerful and outgoing personality
• Service-oriented and willing to go the extra mile
• Positive attitude
• Comfortable working shift hours

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to Recruit Fast Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Mandy Lim
Recruit Fast Pte. Ltd. (EA License: 23C1828)
EA Personnel: R

Passionate and customer-focused individuals are welcome to join our team as Passenger Service Officers at Changi Airport! In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure.

️ Airport Customer Service | Up to $3,300 + Bonuses | $,000 Joining Bonus | Changi
Be the face of world-class service at Changi Airport!

Up to 3,300 Monthly (Basic + Allowances + OT Paid)
5,000 Joining Bonus + AWS + up to 3 Months Variable Bonus
Training Provided | Career Growth in Aviation Industry

Location: Changi Airport
6 Days Work Week | Rotating Shifts

Your Role:

• Be well-versed in the lounge’s food and beverage offerings, with emphasis on the Singapore Hawker Fair
• menu Understand and communicate information on allergens and dietary restrictions to guests accurately
• Set up service stations, dining tables, and event carts according to established standards
• Take guest orders, serve, and present dishes professionally and promptly
• Handle special requests, service recovery for delays or disruptions, and manage unique passenger needs with discretion
• Accurately enter orders into the lounge system
• Complete daily reports, shift handovers, and assist with inventory checks
• Greet and assist passengers during check-in and boarding
• Ensure smooth and seamless departure experiences
• Provide support to travelers with special needs
• Deliver excellent service in premium airport lounges

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at

Gisalle Lim

Registration Number: R
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).