What Jobs are available for Airport in Singapore?

Job Information:

• Basic salary up to $2,800
• + Shift allowance + OT Payment
• Gross up to $3,300
• + AWS + Performance Bonus + Joining Bonus
• Working hours: 6 days per week rotating shift including overnight
• Location: Changi Airport
• Training provided!

Responsibilities:

• Coordinate passenger flows and information with airline crew, in-flight staff, and airport ground teams, including during delays or disruptions.
• Perform document and boarding pass verification to ensure travel and security compliance.
• Guide, develop, motivate and mentor team members to upload the highest of service and discipline standards
• Greet and assist passengers throughout the check-in process, boarding gates, and arrivals.
• Handle service disruptions and prepare operational reports.
• Follow SOPs for safety, security, and service quality.

Requirements:

• Minimum a Diploma
• Proficient in English, additional languages would be a plus to communicate with international passengers
• Cheerful and outgoing personality
• Service-oriented and willing to go the extra mile
• Positive attitude
• Comfortable working shift hours

We regret that only shortlisted candidates will be notified.

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Mandy Lim
Recruit Fast Pte. Ltd. (EA License: 23C1828)
EA Personnel: R

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.

• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.

• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job description

Operations Matters

• Lead staff at the assigned terminal(s) and maintain sufficient manpower for optimal terminal operations.
• Ensure compliance with all Operational KPIs and Safety & Security procedures across all terminals during each shift.
• Manage day-to-day deployment.
• Oversee daily key activities, such as hotspot checks, trolley transfers, taxi operations coordination and porter services.
• Guide and coach staff to carry out their duties efficiently and effectively.
• Foster a culture of service excellence by collecting and encouraging compliments to achieve the company's Service Quality goals.
• Investigate reported incidents or accidents and implement new processes and control measures as needed.
• Serve as Project Lead for assigned initiatives, overseeing all phases from planning and implementation to processing updates and stakeholder management.

Administration Matters

• Manage attendance, leave, discipline, morale and welfare for approximately direct reports in the assigned terminal(s).
• Plan the monthly roster for TSO and TCO.
• Manage attendance and overtime reports for payroll verification.
• Conduct performance appraisals for all direct reports.
• Ensure proper housekeeping of the terminal office, including updated notices and deployment boards.
• Communicate policies, processes and important information to all direct reports.
• Facilitate staff engagement and address grievances effectively.

Equipment and Training

• Ensure that all allocated equipment is properly maintained, focusing on serviceability and cleanliness.
• Maintain a sufficient number of qualified and competent personnel for key roles, such as equipment operators.
• Hold regular coaching sessions with direct reports to support their development.

Client Management

• Respond to client service calls promptly during shift duty.
• Foster strong relationships and maintain a positive working rapport with clients and other airport business partners.
• Perform any other duties as assigned by management.

Periodic Duties:

• Perform Operations Supervisor responsibilities when required.
• Perform Terminal Management Centre (TMC) duties as needed.
• Attend regular Ops meetings for performance reviews and business/operations updates.
• Lead operational/service improvement or business development projects as assigned.

Job Specifications (Qualifications/Experiences):

• Degree in Science/Engineering from a recognized university preferred.
• Minimum 3 years of managerial experience in airport terminal operations or operations management.
• Familiarity with Changi Airport terminal operations is an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Proficient in Microsoft Office.
• Able to obtain an Airport Pass (Airside).

Job Types: Full-time, Permanent

Pay: $4, $5,500.00 per month

Work Location: In person

Core Responsibilities:

• Supervise operations in assigned terminal during shift duty.
• Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty.
• Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal.
• Ensure intra-terminal and/or inter-terminal trolley transfers.
• Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal.
• Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal.
• Attend to customer complaints and escalation when required.
• Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.

Periodic Duties:

• Responsible for the conduct, disciplinary and administrative matters of assigned trolley service officers.
• Conduct schedule operations/safety/security briefing to trolley service officers during shift duty.
• Conduct scheduled coaching session with direct reports
• Covering TMC duties as and when assigned.

Job Specifications (Qualifications/Experiences):

• O Level / NITEC / Diploma in Science/Engineering/Supply Chain or equivalent preferred
• Minimum 2 years of supervisory experience in operations functions.
• Confident in dealing with staff across all ages.
• Possess excellent interpersonal, communication and organizational skills.
• Adaptable to change and a good team player.
• Able to work on Shift Duty.
• Able to obtain an Airport Pass (Airside)
• Familiarity with Changi Airport terminal operations will be an added advantage

Industry: IT and Technology Services

Work Location: South East, Singapore

Key Responsibilities:

• Manage the safety of airport operations by coordinating with relevant departments.
• Analyze data to prepare reports on trends and patterns in safety incidents.
• Develop strategies to prevent future incidents.
• Ensure compliance with regulatory standards and requirements.
• Train staff on safety protocols and best practices.
• Conduct investigations into safety incidents and near misses.

Requirements:

• Bachelor's degree in IT or a related field.
• Proven experience in safety management or a related field.
• Strong analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

Operations Manager Role

The Operations Manager position is responsible for overseeing day-to-day activities at our airport outlet.

• A minimum of 1 year experience with supervision skills and a certificate in training provided is preferred.
• Prior experience as a crew member in a similar company is advantageous.
• Excellent communication, customer service and leadership skills are required.
• Motivated individuals who can work well under pressure are sought after.
• Shift work including public holidays may be involved.

About This Role:

This role is ideal for an individual who is looking to take on a leadership position in a fast-paced environment.

Key Responsibilities:

• Oversight of daily operations
• Staff management and development
• Customer service and quality control
• Inventory management and ordering
• Adherence to health and safety regulations

Requirements:

To succeed in this role you will need:

• Previous experience in a similar position
• A certificate in training or equivalent
• Excellent communication and leadership skills
• Able to work well under pressure
• Familiarity with inventory management systems

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are seeking a highly organized and detail-oriented Airport Operations Coordinator to join our team. As part of our airport operations team, you will play a vital role in ensuring the smooth movement of passengers and their luggage.

• Monitor and ensure sufficient trolley availability at all designated Trolley Staging Points.
• R etrieve and return unused wheelchairs and baby strollers to their respective Staging Points.
• Perform other duties as assigned.

• You must be physically fit and able to push up to six (6) trolleys at any point in time.
• You should be able to work independently and as part of a team.
• You are responsible, punctual, and attentive to safety when handling equipment.
• You are willing to work at least three (3) weekdays and one (1) weekend day per week.
• You are able to communicate in basic English with passengers.

This is a unique opportunity to join our dynamic airport operations team. If you have excellent organizational skills and are looking for a challenging and rewarding role, we encourage you to apply.