14 Ground Handling jobs in Singapore
Airport Operations Coordinator
Posted today
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Job Description
We are seeking a Customer Service Officer to join our team at the Airport in Singapore.
The successful candidate will be responsible for leading a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.
The ideal candidate will have excellent leadership skills, a good command of written and spoken English, and a pleasant disposition with good interpersonal skills.
Responsibilities:
- Oversee and lead a team in managing daily operations.
- Guide, develop, motivate, and mentor staff.
- Ensure compliance with safety, security, and standard operating procedures.
- Assist the Duty Manager in daily deployment.
Requirements:
- Diploma in any discipline.
- Good command of written and spoken English.
- Pleasant disposition and good interpersonal skills.
- Team player in a fast-paced environment.
- Independent and able to multi-task.
- Able to prioritise tasks effectively.
- Able to work on Rotating shifts.
Airport Operations Coordinator
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As an Airport Transfer Planner, you will be responsible for planning and dispatching airport transfers at SIN Changi airport. This is a fast-paced role that requires excellent customer service skills and the ability to work in a team environment.
The ideal candidate will have experience in customer-facing roles, particularly in the transport industry. You should be organized and tech-savvy, with the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Plan and dispatch airport transfers
- Handle VIP clients and corporate bookings
- Ensure smooth operations with drivers
Requirements:
- Excellent customer service skills
- Experience in customer-facing roles, particularly in transport
- Organized and tech-savvy
- Able to work shifts, including weekends
Benefits:
This role offers a rewarding and challenging opportunity to grow your career in a fast-paced environment. As part of our team, you will have access to ongoing training and development opportunities, as well as regular feedback and coaching from experienced colleagues.
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume for consideration. We look forward to hearing from you.
Airport Operations Assistant
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Job Title: Airport Operations Assistant
Description:
The Airport Operations Assistant is a vital role that involves overseeing the daily activities of baggage handlers and other support staff. This includes ensuring the timely and accurate processing of baggage, coordinating with airlines, ground handling agents, and other stakeholders, as well as addressing and resolving baggage-related customer complaints and issues.
Requirements:
- A minimum Diploma in Aviation/Aerospace related disciplines or other relevant qualifications;
- Comfortable working with rotating shifts, including morning, afternoon, and overnight shifts;
Benefits:
This role offers a salary ranging from $2.5k + Additional Shift and OT allowance, as well as the opportunity to work with a full-time schedule and sign-on bonus.
Additional Information:
As an Airport Operations Assistant, you will be part of a dynamic team working together to ensure the smooth operation of airport processes. If you are comfortable with shift work, have relevant qualifications, and are looking for a challenging role, this could be the perfect opportunity for you.
Skills and Qualifications:
- Aircraft Management;
- Airport Operations Management;
- Aircraft Systems;
- Baggage Handling System;
- Baggage Loading and Unloading Administration;
- Airport Service Quality Management;
- Aviation Industry;
- Airport Management;
- Airports;
- Aircraft;
- Airport Operations;
- Baggage Handling Operations;
- Baggage Services Management;
Working Conditions:
This role involves working 44 hours per week over 6 days, with rotating shifts, including morning, afternoon, and overnight shifts. The location is Changi.
Contact:
Please submit your resume and any supporting documents for consideration. Only shortlisted candidates will be notified.
Airport Operations Professional
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Ramp Operations Manager Job Description
At our organization, we are seeking a highly motivated and organized individual to join us as a Ramp Operations Manager.
Key Responsibilities:
- Maintain compliance with mandatory documentation requirements for working in Changi Airport, including the Airport Pass administered by Airport Police.
- Work rotational shifts, adapting to varying schedules and time zones (e.g., week 1 - 0800H to 1700H, week 2 - 1300H to 2200H, etc.).
- Operate in a dynamic work environment exposed to weather elements, without shelter at the airport tarmac, under rain or sun.
- Develop effective communication skills in English to liaise with various stakeholders operating at the flights.
- Possess basic literacy in Microsoft Office, particularly in generating and submitting daily operational and incident reports.
- Act as the primary point of contact for client operational counterparts, coordinating and implementing changes as directed.
- Bonus points for holding a valid Airfield Driving Permit (ADP).
Required Skills and Qualifications:
- Warehousing
- Weather management
- Microsoft Office proficiency
- Microsoft Excel expertise
- 3PL experience
- DNA understanding
- Administrative work capabilities
- Literacy in multiple languages
- Theatre knowledge
- Inventory management skills
- Police procedures awareness
- ISO 9001 certification
- Cashiering skills
- Customer service excellence
- Staff development abilities
Benefits:
Working at our organization offers numerous benefits, including:
- A competitive salary package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A comprehensive benefits program
Others:
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual looking for a challenging role, please apply today!
Airport Operations Officer
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This role requires an individual with strong interpersonal skills and the ability to work in a fast-paced environment. Key responsibilities include ensuring that vehicles are in good condition, assisting with baggage wrapping services, and maintaining a courteous and hospitable attitude towards internal and external customers.
Key Responsibilities:
- Understanding airside operations and adhering to guidelines.
- Driving company vehicles to collect and send baggage within airport proximity.
- Maintaining vehicle safety and ensuring they are in good working condition.
- Assisting with baggage wrapping services.
- Providing excellent customer service and promoting a positive team environment.
Requirements and Qualifications:
- Possess a Class 3/3A driving license.
- Able to work on shift rotation, weekends, and public holidays.
- Familiarity with Changi Airport's rules and regulations is an advantage.
- Physically fit to perform tasks.
- Required to wear safety vest and shoes.
- Pro-active, dynamic, dedicated, and responsible.
Benefits and Others:
- Gain exclusive knowledge of airside layout.
- Understand the workings of an exclusive terminal.
- Work in a fun and dynamic environment.
- Enjoy airport discounts.
Airport Operations Coordinator
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Job Summary:
We are seeking a reliable and skilled Driver to manage airport import/export tasks, warehouse transfers, and general deliveries.
Assignment Manager - Airport Operations
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This role involves overseeing equipment assignment and operation at a major airport. Key responsibilities include planning and assigning equipment operators, coordinating with maintenance teams, and ensuring timely flight departures.
- Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing, and supply of Ground Support Equipment (GSE).
- Collaborate with internal stakeholders and external partners to ensure seamless aircraft towing and utilities servicing activities.
- Maintain regular communication with equipment operators to guarantee punctual departure of flights and any changes in assignments for services.
- Address customer requests/complaints as necessary.
- Higher education in aviation or aircraft management is preferred.
- Proficiency in SAP and Microsoft applications is an asset.
- Ability to work 12-hour rotating shifts.
As a key member of our team, you will be responsible for ensuring the smooth operation of equipment and services at the airport. If you have strong organizational skills and are able to work effectively in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation
Posted 2 days ago
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Title: Assistant Manager, Operations Digitalisation, Airport Operations Strategy & TransformationRequisition ID: 6855
Country: SG
Work Schedule: Non-Shift Work Schedule
Employment Type: Permanent
Description:
Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers the unique opportunity to shape the digital transformation roadmap for airport operations, and to lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience, and passenger experience.
The candidate will operate at the intersection of strategy, technology, and execution — contributing both breadth across multiple programmes and depth in end-to-end delivery of specific projects. This is a high-impact role for individuals who are excited by the prospect of reimagining airport operations and delivering tangible outcomes at scale. The nature of the work grants a unique opportunity to explore and implement transformative ideas, gaining valuable exposure to technologies and industry insights.
Key Responsibilities
· Formulate the digital transformation roadmap for airport operations
· Lead end-to-end project delivery from exploration to deployment.
· Steer technology development and evaluate solutions for operational feasibility and impact.
· Deploy solutions in operational environments and oversee change management and adoption.
· Adapt approaches across projects requiring varying degrees of technical depth, business model development, and user engagement.
Preferred Requirements:
· A bachelor’s degree or equivalent, preferably with at least 2 years of working experience.
· Enthusiastic about transforming airport operations and demonstrate knowledge in deploying digital systems
· Entrepreneurial self-starter, able to articulate desired end goal, devise mid-term strategy, outline programme roadmap, gather stakeholders’ buy-in and get things done
· Excellent communications (written & oral) and people skills, with a proven ability in change management (such as obtaining stakeholders’ buy-in and delivering presentations to senior management).
· Experience with the aviation sector or prior experience in digital systems would be advantageous
#J-18808-LjbffrAssociate / Senior Associate Airport Operations (Safety, Security & Compliance)
Posted 3 days ago
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Job Description
The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSCC) team, under the Customer Services & Operations Division.
Key Responsibilities include:
- Administration for AOSSC (Load Control)
- Assist with email queries from stations and Centralised Load Control Centres (CLCs) on Load Control matters.
- Maintain and update changes to Loading Instructions and Trim Chart as and when required.
- Other duties as assigned.
- AOSSC (Load Control) Procedures and monitoring of Centralised Load Control Centres
- Assist to review current CLC process to address gaps, reduce errors and improve efficiency.
- Assist with Load Control related delays and incidents.
- Perform annual audits on the CLCs based on SIA CLC Audit Checklist.
- Conduct Load Controller Certifications for CLCs Load Controllers.
- Updating of CLCs Load Controllers Loadsheet Certification in FM Altea.
- FM Altea (Load Control)
- Assist with FM projects and initiatives.
- Perform FM Altea UAT for Load Control projects and initiatives.
- Support Services
- Provide Load Control Support for new stations.
- Initiate and/or conduct investigations for Aircraft Ground Incident Reports (AGIRs) and Hazard Reports (HZR) raised in ISMS (SIA Incident Management System)
- Liaise with stations and CLCs to investigate aircraft ground incidents and hazards to determine their occurrence and to come up with preventive/mitigation measures.
- Review HIRA annually for HO and guide stations on their annual HIRA review.
Requirements
- Diploma in any discipline.
- Experience in load control, airport and/or flight operations is preferred.
Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation
Posted 6 days ago
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Job Description
Join to apply for the Assistant Manager, Operations Digitalisation, Airport Operations Strategy & Transformation role at Changi Airport Group .
Changi Airport Group is seeking a highly motivated individual to join the Airport Operations Strategy & Transformation team. This role offers a unique opportunity to shape the digital transformation roadmap for airport operations and lead the development and deployment of high-impact initiatives that enhance operational efficiency, resilience, and passenger experience.
The candidate will operate at the intersection of strategy, technology, and execution — contributing both breadth across multiple programmes and depth in end-to-end delivery of specific projects. This is a high-impact role for individuals excited by reimagining airport operations and delivering tangible outcomes at scale. The work provides a unique opportunity to explore and implement transformative ideas, gaining valuable exposure to technologies and industry insights.
Key Responsibilities
- Formulate the digital transformation roadmap for airport operations.
- Lead end-to-end project delivery from exploration to deployment.
- Steer technology development and evaluate solutions for operational feasibility and impact.
- Deploy solutions in operational environments and oversee change management and adoption.
- Adapt approaches across projects requiring varying degrees of technical depth, business model development, and user engagement.
Preferred Requirements:
- A bachelor’s degree or equivalent, preferably with at least 2 years of working experience.
- Enthusiastic about transforming airport operations and knowledgeable in deploying digital systems.
- Entrepreneurial self-starter, able to articulate desired end goals, devise mid-term strategies, outline programme roadmaps, gather stakeholder buy-in, and execute tasks.
- Excellent written and oral communication skills, with proven ability in change management, stakeholder engagement, and delivering presentations to senior management.
- Experience in the aviation sector or in digital systems is advantageous.
Additional Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Airlines and Aviation, Aerospace, Travel Arrangements
This job posting is active and available for applications.
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