4,556 Airport Operations Manager jobs in Singapore

Unlock Your Career Potential as a Trainee Air Hub Lead

A dynamic role awaits you at Singapore's bustling air hub. As a Trainee Air Hub Lead, you will play a pivotal part in ensuring seamless ground operations, encompassing baggage handling to aircraft safety checks.

With passion for aviation and a drive to grow in the industry, this is your chance to take on new challenges and develop your skills.

• Trainee Air Hub Lead - Baggage:
• Supervise and coordinate baggage operations to guarantee timely dispatch.
• Comfortable working flexible shifts.
• Trainee Air Hub Lead - SMC:
• Plan and schedule workshop maintenance for Ground Support Equipment (GSE)/vehicles.
• Effectively manage workforce and shift planning.
• Trainee Air Hub Lead - Ramp:
• Oversee ramp operations and ensure smooth aircraft handling.
• Maintain high standards of ground operations.

Key Requirements:

• Open to locals only.
• Possess a diploma in any field or equivalent.
• Ability to work rotating shifts.
• Strong interpersonal skills and leadership capabilities.
• Preferably hold a Class 3 driving license.

Grow with us and apply now!

Unlock Your Career Potential as a Trainee Air Hub Lead

A dynamic role awaits you at Singapore's bustling air hub. As a Trainee Air Hub Lead, you will play a pivotal part in ensuring seamless ground operations, encompassing baggage handling to aircraft safety checks.

With passion for aviation and a drive to grow in the industry, this is your chance to take on new challenges and develop your skills.

• Trainee Air Hub Lead - Baggage:
• Supervise and coordinate baggage operations to guarantee timely dispatch.
• Comfortable working flexible shifts.
• Trainee Air Hub Lead - SMC:
• Plan and schedule workshop maintenance for Ground Support Equipment (GSE)/vehicles.
• Effectively manage workforce and shift planning.
• Trainee Air Hub Lead - Ramp:
• Oversee ramp operations and ensure smooth aircraft handling.
• Maintain high standards of ground operations.

Key Requirements:

• Open to locals only.
• Possess a diploma in any field or equivalent.
• Ability to work rotating shifts.
• Strong interpersonal skills and leadership capabilities.
• Preferably hold a Class 3 driving license.

Grow with us and apply now!

The Airport Terminal Operations Manager will be responsible for leading a team of staff in daily store operations across all terminals. The role involves driving sales, ensuring optimal performance, maintaining a high level of customer service, security, and adherence to standard operating procedures.

• Conduct regular audits of store operational efficiency and identify opportunities for improvement.
• Establish, maintain and update all standard operating procedures and conduct internal audits to ensure compliance and adoption of best practices.
• Handle customer inquiries, feedback and complaints, and follow up with service recovery.
• Ensure operational excellence and optimization of resources.

To be successful in this role, you will need:

• Diploma or degree in Business Management or equivalent from a recognized university preferred.
• Minimum 5 years of supervisory experience in airport terminal operations.
• Excellent interpersonal, communication and organizational skills.
• Ability to work on shift duty.

This role offers a range of benefits, including:

• Leadership opportunities.
• Collaborative and supportive work environment.
• Ongoing training and development opportunities.
• A competitive salary and benefits package.

Manage and oversee daily operations of a lounge in an airport setting, ensuring seamless guest experience and compliance with safety protocols.

• Supervise food and beverage operations during assigned shifts.
• Act as the primary point of contact for guest concerns and feedback.
• Coordinate with various teams to maintain service standards.
• Monitor occupancy, cleanliness, and service flow.
• Ensure adherence to safety protocols, hygiene standards, and company policies.
• Provide guidance, coaching, and on-the-spot training to staff.
• Handle incidents, emergencies, and irregular operations professionally.
• Prepare shift reports and communicate key updates.

• Experience in hospitality or airline lounge operations, preferably in a supervisory or managerial role.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and ability to manage diverse teams.
• Familiarity with airport protocols, safety standards, and guest service systems.
• Ability to remain calm and professional under pressure.

Accor is a world leader in the hotel industry, present in numerous countries, with thousands of hotels and restaurants. Our integrated hotel ecosystem offers a unique experience, combining luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services, and co-working spaces.

• Lead a team of 30-50 staff in daily store operations across all terminals, fostering a culture of sales growth and exceptional customer service.
• Conduct regular audits to ensure operational efficiency and identify opportunities for improvement.
• Establish, maintain and update standard operating procedures (SOPs) and conduct internal audits to guarantee compliance and adoption of best practices.
• Handle customer inquiries, feedback and complaints, and implement effective service recovery measures.

• Develop and implement training programs, leading onboarding and refresher training to equip staff with the necessary skills and competencies.
• Coach and assess team leaders and customer service officers on their competency levels through training and quizzes.
• Plan monthly rosters and manage leave administration for all subordinates.

• Accountable for accurate sales reconciliation and preparation of weekly sales reports.
• Responsible for timely reporting and dissemination of records to customer service officers.
• Build and maintain strong relationships with clients and airport business partners.

• Degree in Business Management or equivalent preferred.
• Minimum 5 years of supervisory experience in airport terminal operations.
• Excellent interpersonal, communication and organizational skills required.

Job Title: Duty Manager

Manage and oversee daily operations of a lounge in an airport setting, ensuring seamless guest experience and compliance with safety protocols.

Key Responsibilities:

• Supervise food and beverage operations during assigned shifts.
• Act as the primary point of contact for guest concerns and feedback.
• Coordinate with various teams to maintain service standards.
• Monitor occupancy, cleanliness, and service flow.
• Ensure adherence to safety protocols, hygiene standards, and company policies.
• Provide guidance, coaching, and on-the-spot training to staff.
• Handle incidents, emergencies, and irregular operations professionally.
• Prepare shift reports and communicate key updates.

Qualifications:

• Experience in hospitality or airline lounge operations, preferably in a supervisory or managerial role.
• Strong leadership, communication, and problem-solving skills.
• Excellent customer service orientation and ability to manage diverse teams.
• Familiarity with airport protocols, safety standards, and guest service systems.
• Ability to remain calm and professional under pressure.

Accor is a world leader in the hotel industry, present in numerous countries, with thousands of hotels and restaurants. Our integrated hotel ecosystem offers a unique experience, combining luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services, and co-working spaces.

Job Description

The Airport Terminal Operations Manager will be responsible for leading a team of staff in daily store operations across all terminals. The role involves driving sales, ensuring optimal performance, maintaining a high level of customer service, security, and adherence to standard operating procedures.

• Conduct regular audits of store operational efficiency and identify opportunities for improvement.
• Establish, maintain and update all standard operating procedures and conduct internal audits to ensure compliance and adoption of best practices.
• Handle customer inquiries, feedback and complaints, and follow up with service recovery.
• Ensure operational excellence and optimization of resources.

Required Skills and Qualifications

To be successful in this role, you will need:

• Diploma or degree in Business Management or equivalent from a recognized university preferred.
• Minimum 5 years of supervisory experience in airport terminal operations.
• Excellent interpersonal, communication and organizational skills.
• Ability to work on shift duty.

Benefits

This role offers a range of benefits, including:

• Leadership opportunities.
• Collaborative and supportive work environment.
• Ongoing training and development opportunities.
• A competitive salary and benefits package.

The ideal candidate for this role will be a diligent and observant individual responsible for safeguarding Changi Airport Terminals.

• Patrol the airport premises to ensure a secure environment.
• Monitor installation works and enforce security protocols as necessary.

• Minimum National Level qualification.
• Ability to work flexible shifts.

This position offers a unique opportunity for individuals who value safety and security. As a Security Officer, you will play a vital role in maintaining the integrity of our facilities.

Job Title: Airport Security Officer

We are seeking a skilled and diligent individual to fill the position of Airport Security Officer.

This role is responsible for ensuring the safety and security of passengers, staff, and airport facilities.

The successful candidate will be responsible for monitoring CCTV footage, performing screening duties, and maintaining access controls.

To succeed in this role, you must possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Possessing a PLRD license is essential, as well as having normal color vision due to the nature of the job.

A comfortable working style is also required, particularly with shift hours.

We regret that only shortlisted candidates will be notified. By applying for this position, you consent to the collection, use, and disclosure of your personal data for the purpose of processing and administrating this job application.