2258 Operations jobs in Singapore
Operational Excellence Support
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Team and Position Summary
The Service Hub division at BCS provides comprehensive support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, regulatory reporting, secure certificate management, timely issue resolution and service processing, as well as service excellence.
The Operational Excellence Support, reporting to the Service Excellence Lead, is critical in driving operational efficiency, improving decision-making, and fostering continuous improvement. The individual is responsible for reporting and monitoring performance, workforce planning, process optimization and improvement initiatives to enhance the overall effectiveness of the division.
Key Responsibilities
Workforce and Resource Planning
- Collaborate with Service Management Lead, Service Desk Lead, and Certificate Services Support to assess workforce capacity and ensure optimal resource allocation.
- Identify operational bottlenecks and recommend resource adjustments to address upcoming workload requirements.
- Drive strategic resource planning to meet both current and future operational demands.
Projects and Continuous Improvement
- Be a key active contributor from Service Hub in cross-functional projects, providing data insights and operational expertise.
- Lead initiatives to analyse, streamline, and optimise workflows.
- Drive automation and standardisation initiatives, for e.g., service workflow, and processes alignment in line with organizational frameworks, policies and industry practices.
- Drive continuous improvement projects across the division to maximize workforce productivity, reduce operational risk and minimize costs.
Reporting and Metrics
- Analyze large and complex datasets in MS Excel or database to identify trends, patterns and insights
- Monitor and forecast operational volumes, ensuring timely data-driven decision-making.
- Define and refine key performance indicators for operational teams.
- Develop and maintain performance dashboards to track operational performance.
- Prepare operational performance reports for internal stakeholders and external stakeholders
Requirements
Education and Experience
- Bachelor's degree in Statistics, Mathematics, Operations Management, Business Administration, or a related field.
- Minimum of 3 years of experience in operational excellence, resource management, or a similar role, preferably within the financial or payments industry.
- Demonstrated success in defining KPIs, developing dashboards, and implementing process improvement initiatives.
- Experience working with large datasets
Skills and Knowledge
- Attention to detail and a commitment to data accuracy
- Strong analytical and problem-solving skills with a data-driven mindset.
- Familiarity with statistical analysis concepts
- Proficiency in MS Excel functions, formulas and data manipulation techniques
- Proficiency in writing and executing SQL queries to extract, filter and join data form relationship databases
- Knowledge of data manipulation and analysis using Python
- Ability to design and develop interactive dashboards using Excel, Power BI, Tableau or similar tools to communicate data insights
- Experience with ServiceNow workflow platform or similar
- Strong communication skills, with the ability to collaborate across teams and present findings to stakeholders.
- Knowledge of the payments industry, particularly in operational reporting and compliance.
Professional Certifications
- Any certification in Microsoft Office Specialist in Excel, Business Intelligence (BI) certification, or Data Analytics will be an added advantage
Intern, Operational Excellence Outreach
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Job Title: Intern, Operational Excellence Outreach
Job Location: Terminal 2
About UsSATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit
Job Description:
About UsHeadquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit
Why Join UsAt SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key ResponsibilitiesTo provide administrative and coordination support for the Operational Excellence team in driving process improvements, standard work initiatives, and performance tracking across the organization.
1.Administrative Support: Perform various administrative duties as needed to support the team, including project coordination, preparation of meeting decks, visual boards, trackers and project documents.
2.Content Creation: Craft, clear and persuasive, and engaging content to build a culture of excellence by creatively showcasing improvements (key learning points, examples of good practices, recognition).
3.Communication and Reporting: Capable of presenting insights and performance in a clear and actionable manner through dashboards, summaries, or reports.
- Market Research Analysis: Gathers and analyzes industry trends and customer insights to inform operational priorities and strategic decisions.
5.Cross-functional Collaboration: Works effectively with teams across departments to support improvement initiatives and data collection.
Key RequirementsBasic skills in Canva, Adobe Illustrator, or PowerPoint to create marketing collaterals or visuals.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
6.Lean, Six-Sigma or quality systems certified (not mandatory)
Snr Director Operational Excellence
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Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Role's mission
As Head of Operations Excellence, you will lead the transformation of ASM's global operations by advancing process maturity, driving innovation, and delivering measurable business impact. This role is central to shaping our operational strategy, enhancing supply chain performance, and embedding customer-centricity across our global footprint. You'll be at the forefront of enabling growth, improving service, and optimizing capital efficiency through data-driven decision-making and strategic leadership.
What you will be working on
- Lead the development and execution of ASM's global operations excellence strategy.
- Advance process excellence capabilities (Lean, Six Sigma) to drive best-in-class performance.
- Use data and analytics to identify improvement opportunities and influence leadership decisions.
- Oversee global business process ownership for demand planning, supply planning, replenishment, and inventory management.
- Map and optimize global operations processes from manufacturing to customer delivery.
- Assess strengths and gaps across operations and design targeted short- and medium-term action plans that unlock measurable improvements.
- Lead strategic initiatives that deliver measurable improvements in service levels, inventory performance, and capital efficiency.
- Develop and embed a long-term operations strategy that enables benchmark cost competitiveness and elevates customer experience across the value chain.
- Champion customer-centricity and lead adoption of new systems and tools.
- Benchmark external innovations and recommend strategic enhancements.
What we are looking for
- Bachelor's degree in engineering, supply chain, or a related technical field.
- Minimum 15 years of experience in manufacturing and supply chain.
- Minimum 7 years of global, cross-functional leadership experience.
- Black Belt certification in Lean or Six Sigma.
- Strong analytical, quantitative, and organizational skills.
- Proven ability to lead and influence across global teams.
- Program leadership and business analysis capabilities.
- Proficiency in database tools and systems.
- Excellent verbal and written communication skills.
- Experience coaching and teaching operational excellence principles.
What sets you apart
- Master's degree or MBA in engineering, supply chain, or related field.
- Experience in the semiconductor industry.
- Demonstrated success in developing and executing global operations strategies.
- Proven track record of driving measurable business results in service, inventory, and capital efficiency.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Operational Excellence Specialist Needed
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The Operational Excellence Specialist will be responsible for ensuring the smooth operation of our production facility. This involves quality checking, production duties, and operating machines.
Key qualifications include attention to detail, ability to work in a team environment, and basic machine operating skills.
Operations Coordinator
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To support and coordinate the operations in General administration work.
Experience In the logistics industry will be an advantage
Proficient in Computer and in written
Diploma fresh gradulate are also welome to apply.
Responsible and with positive attitude
Male/Female are welcome to apply for this position.
Operations Coordinator
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• Working location at Harbourfront
• Working hour: Monday – Friday (8:30am – 5:30pm)
• AWS + Variable Bonus
• Excellent Welfare & Benefits
• Well Established German MNC Freight Forwarding Company
Job Scope
- Arrange and coordinate shipments by sea, air or land
- Apply the necessary customs permits
- Liaise with contractors on timely collection and delivery of cargoes in Singapore
- Liaise with respective overseas offices and agents
- Attending to site meetings, surveys & loadouts as and when required
- Acknowledge incoming invoices and raise invoices to customers for payment
- Update and operate the Operations System (BLU)
- Update the tracking and tracing tools when in place for respective project
- Prepare quotations to clients, other office or agents
- Request and negotiate ad-hoc quotations from approved carriers, supplier and sub-contractor to ensure quality service at the best possible rate
- Ensure all clients requests are shared with the Operations Manager or Project Manager
Requirement
- Diploma in Business Administration / Logistics management or equivalent
- 2 – 4 years of working experience in freight forwarding industry
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
KHOO SOT MEI (R
EA Recruitment Pte Ltd
EA License No: 21C0492
Operations Coordinator
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Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.
Due to growth, we're looking for good customer service Operations Coordinator to join our team. As part of your role, you will be responsible for the below duties:
Provide excellent customer service to clients
Handle phone calls and emails
Schedule and coordinate with Clients and Technicians for service appointments and follow ups
Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure
Communicate effectively, maintain and establish close rapport with clients
Creating contracts and services into in-house programme and uploading of supporting documents
Monitor cash collection by technicians in your team
Check and compile service reports before sending to customers
Prepare invoices accurately prior to send out to customers
Attend to meeting with customers as and when required
Preparing of reports requested by customers as and when required
Perform all other ad-hoc duties as and when required
What we're looking for:
Operations Coordinator
Proficient in MS Office
Problem-solving with critical thinking and analytical skills
Ability to be flexible, multitask and learn in a fast-paced environment
Self-driven nature with strong attention to detail
Professional customer service skills
Benefits:
Basic Salary $2,600 -$,800 (OTE 31,200 - 57,600 P.A.)
Company welfares & Benefits
Opportunity for career progression and development
If you would like to know more, apply today as we'd love to hear from you
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operations coordinator
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We are looking for a service-oriented Operations Coordinator to be the main point of contact for our corporate clients. In this role, you will manage clients' inquiries and resolve issues.
Job Description & Requirements
- Respond to corporate clients' inquiries and feedback.
- Process vehicles registration and update company inventory database.
- Prepare quotation repairs.
- Maintain schedule for vehicle servicing.
- Maintaining company vehicles insurance records.
- Follow up with insurer and authorized workshop on the accident case (if any)
- Provide support to clients during emergency situations and vehicle break down
Requirements:
- At least 2 years of experience in customer service, operations or relevant fields.
- Ability to work independently.
- Responsible, team-player and organized.
- Proficient in MS Office.
Operations Coordinator
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We are seeking an operations coordinator to support our client, a telecommunications company, in RAN Engineering planning and operations.
Job Highlights
- Industry: Telecommunications
- Location: East
- Employment: Permanent
- Salary: Up to $4000 + Variable Bonus
Responsibilities
- Manage daily store operations, inventory, and procurement.
- Track shipments, liaise with suppliers and logistics partners, and ensure timely deliveries.
- Support engineers with project inventory, maintenance, and technical tasks.
- Handle tenancy/site matters, site access, and lease compliance.
- Manage faulty equipment returns (RMA), warranty claims, and replacements.
- Perform admin duties, reporting, and scheduling to support operations.
- Willing to work overtime when required.
Requirements
- Diploma in logistics, operations, or related field.
- 2 years' experience in inventory, logistics, or operations.
- Knowledge of delivery coordination, project support, and warehouse management.
- Familiarity with RMA/warranty claims, basic equipment setup, and lifting equipment is a plus.
- Strong admin and MS Office skills.
- Possess a valid Singapore Class 3 driving licence.
- Able to work in rooftops and tunnels.
Thank you for your interest but we regret that only shortlisted candidates will be contacted shortly.
Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R
Store Operations
Microsoft Excel
Warehouse Management
Tenancy Management
RAN
MS Office
Procurement
Inventory Management
Tunnels
Class 3 Driving License
Warranty
Telecommunications
Customer Satisfaction
AutoCAD
Project Coordination
Scheduling
Operations Coordinator
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The Operations Coordinator will be responsible for coordinating project development works from conceptualization to completion, ensuring they are delivered on time and to the required quality standards.
- Coordinate with vendors, partners, and government authorities to achieve project deliverables.
- Manage services rollout/deployment using professional project management tools and processes.
- Engage service providers to plan, coordinate, and implement projects.
- Comply with project management quality standards for scope, schedule, resource, communication, risk, and issue management.
The ideal candidate should have a degree in Engineering or a related field, 5 years of management experience, excellent planning and organization skills, and strong professional communications. Experience in EPCM projects is preferred.
- Plan and coordinate project development works.
- Liaise with vendors, partners, and government authorities.
- Manage services rollout/deployment.
- Engage service providers.
- Comply with project management quality standards.
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