Deputy Director, Operations Management

Singapore, Singapore THOMSON MEDICAL PTE. LTD.

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Roles & Responsibilities

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us.

JOB SUMMARY

The Deputy Director of Operations' role involves overseeing and coordinating key operational functions within inpatient and non-clinical cross-support services. These functions include the Business Office (BO), Patient Service Centre (PSC), Bed Management Unit (BMU), Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, and Emergency Preparedness (EP).

The position also entails providing operational leadership to support inpatient and peri-operative services, such as billing, portering, and housekeeping, to maintain smooth workflows, efficient turnaround times, and high-quality service delivery.

Additionally, the role supports the strategic direction and daily management of these units, ensuring operational efficiency, quality service delivery, and adherence to hospital policies and regulatory standards.

JOB REQUIREMENTS

  • Operational Management

    - Oversee and coordinate non-clinical support functions in the Operating Theatre and inpatient wards (e.g., procurement, inpatient billing, portering, housekeeping, etc.)

    - Ensure smooth workflow and minimize delays in patient transfer, discharge, and bed turnaround.

    - Monitor operational metrics and lead improvement initiatives.

    - Manage infrastructure upgrades and system rollouts.
  • Staff Supervision & Development

    -Oversee operational teams including Assistant Directors and Managers in designated areas.

    -Drive workforce planning, training, engagement, and succession planning.
  • Patient Journey & Experience

    -Collaborate with clinical and non-clinical teams to identify and address service gaps along the patient journey

    -Implement and standardize the Thomson Touch service framework
  • Resource & Financial Management

    -Manage allocated budgets and expenditure, ensuring prudent use of financial and material resources.

    -Evaluate cost-effectiveness of operational models and propose changes as needed.
  • Strategic Space & Facilities Planning

    -Assist in assessing departmental space requirements and support relocation or renovation projects.

    -Coordinate with stakeholders on hospital expansion, renovation, and leasing matters.

    -Support negotiations and implementation of leasing contracts with external parties.
  • Systems, Technology & Data Management

    -Contribute to the implementation of digital solutions and automation to improve operational efficiency.

    -Support data integrity and usage of analytics in decision-making.

    -Champion paperless and cashless initiatives across relevant areas.
  • Emergency Preparedness & Safety

    -Participate in the planning, execution, and audit of emergency preparedness activities.

    -Ensure compliance with ISO, OSH, and environmental standards.
  • Stakeholder & Vendor Management

    -Maintain positive working relationships with internal departments, vendors, and regulatory agencies.

    -Assist in contract negotiations and service level agreements.

JOB SPECIFICATIONS

  • A Bachelor's Degree is required; a Master's Degree in Business Administration, Healthcare Management, Hospitality, or a related discipline is preferred.
  • Minimum of 8 years of experience in healthcare operations with increasing leadership responsibilities.
  • Must be knowledgeable about hospital front-line and support services (BO, PSC, BMU, FM, BME, etc.).
  • Demonstrated ability in problem-solving, critical thinking, and operational analytics.
  • Effective communication skills with strong interpersonal and negotiation abilities.
  • Experience in managing teams and leading change.
  • Exhibits high levels of integrity, initiative, and professionalism.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Tell employers what skills you have

Negotiation
Budgets
private healthcare
Assessing
Financial Management
Healthcare
Critical Thinking
Data Management
Emergency Preparedness
Administration
Service Level
Healthcare Management
Procurement
healthcare experience
Vendor Management
Facilities Planning
Service Delivery
Hospitality
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Executive Director - Operations Excellence

Singapore, Singapore beBeeOperations

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Job Title: Regional Operations Manager

Description:

The Regional Operations Manager is responsible for executing day-to-day operations activities, ensuring staff adopt agility and align to department strategy execution on Supply Chain & Operations. This role oversees the development and execution of efficient logistics, transportation, and warehouse services. The job holder manages the workflow & SOP, supervises a strong and highly engaged team to enable organisation's sales growth & profitability, product management, and customers & suppliers' engagement.

Key Responsibilities:
  1. Supply Chain Planning and Inventory Management
    • Strategize regional planning and execute inventory planning effectiveness through process & system.
    • Optimise inventory management to support business growth, maintain service level, and eliminate waste to ensure optimal Total Supply Chain Costand DSI.
    • Support new products launch on time and efficiently.
    • Audit and engage team member on continuous improvement mindset.
    • Lead process to ensure optimal Inventory management and accountable for On-time in Full metric.
    • Manage supply chain risk and formulate Business Continuity Plans
  2. Sales Forecast
    • Strategize and lead sales forecast modelling, analyse trends, and engagement with stakeholder in facilitating exception management.
    • Formulate and execute monthly review cycle with Sales & Marketing in capturing markets intelligent to improve sales forecast accuracy.
    • Manage and plan for dynamic demand situations
    • Achieve high accuracy of budgeted forecasts
  3. Procurement
    • Oversee team to generate suppliers purchase orders to best meet organisation objectives.
    • Engage and audit suppliers on their capability to supply products on time, and at right price and cost.
    • Strategize suppliers' supply route to organisation.
    • Support management in reviewing annual contract and pricing to ensure competitiveness.
  4. Order to Cash Management
    • Oversee Order to Cash process to ensure efficient order management and customers satisfaction across all organisation business channels ie D2C(Retail), Online, B2B, Sleep Study etc
  5. Logistics & Warehouse Management
    • Oversee the development and execution of efficient logistics, transportation, and warehouse services.
    • Management of service providers in adherence of service level, frequency, customer satisfaction, and compliance.
    • Formulate and keep track of optimising the logistics cost, space utilisation, and safe handling of products and delivery.
    • Ensure organisation's operations meets standards and requirements ie SS620 / GDPMDS, ISO, etc
  6. Project Management (Supply Chain)
    • Define project scope and quality requirements with stakeholders.
    • Implement and manage schedules and targets on the project as needs or financing for the project change
    • Forge successful relationships with the stakeholders to produce informed, effective, and efficient solutions with optimal user acceptance
    • Establish metrics for evaluating successful process implementation
    • Establish an appropriate governance structure Lean, Agile, etc and change control activities to manage the project
  7. Regulatory and Compliance
    • Deploy effective regulatory registration filing and compliance to maintain organisation growth, product quality, and compliance standard.
    • Ensure timely regulatory filing and update to support New Products Introduction and on-going business operation.
    • Uphold highest organisation standard and manage cost and adherence effectively.
  8. People Management & Development
    • Promote and support progressive people management frameworks and policies to better attract, retain, and develop talent Competency framework Performance management system Learning and development framework
    • Lead performance management and learning & development adopting and leveraging on Skills Frameworks and other relevant frameworks
    • Recruit orientate lead and guide the team ensuring that the day-to-day duties are carried out according to standards and requirements
    • Engage mentor and motivate team members to excel and grow them personally and professionally
    • Manage staff issues and appraise their performance
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Process Improvement Engineer

Singapore, Singapore beBeeEngineering

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Job Description

Process Improvement Engineer

The ideal candidate will have a proven track record of implementing process improvements that drive efficiency, productivity and quality. Responsibilities include:

  • Developing and implementing process improvements through the analysis of current processes, identification of inefficiencies and development of solutions to address these issues.
  • Liaising with stakeholders to understand business needs and develop solutions that meet these needs.
  • Leading cross-functional teams to drive process improvement initiatives forward.
  • Sustaining continuous process improvement through planning, evaluating, verifying and executing procedures.

Key Requirements:

  • Strong analytical and problem-solving skills with the ability to identify opportunities for process improvement.
  • Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels.
  • Ability to lead cross-functional teams and drive process improvement initiatives forward.
  • Proven track record of implementing process improvements that drive efficiency, productivity and quality.

What We Offer:

  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work on challenging projects that make a real difference to the business.

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Process Improvement Professional

Singapore, Singapore beBeeExcellence

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Process Excellence Specialist

We are seeking a skilled Process Excellence Specialist to drive process improvement initiatives across our terminal operations. The successful candidate will be responsible for identifying and implementing operational excellence solutions, leveraging Lean and Six Sigma methodologies.

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Process Improvement Specialist

Singapore, Singapore beBeeProfessional

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Job Description

Seeking a detail-oriented professional to fill a unique role that combines process auditing and administrative responsibilities. In this capacity, you will leverage your analytical skills to ensure operational efficiency by developing and implementing processes that align with business objectives. Regular audits will be conducted to identify areas for improvement, and collaboration with various departments will be necessary to ensure compliance with industry standards and company policies.

Key Responsibilities
  1. Develop and implement processes that align with business requirements.
  2. Conduct regular audits to identify areas for improvement.
  3. Collaborate with various departments to ensure compliance with company policies and industry standards.
Required Skills and Qualifications
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Excellent communication and interpersonal skills.
Benefits

Our organization offers a dynamic work environment, opportunities for growth and development, and competitive compensation and benefits packages.

Others

This is an excellent opportunity for individuals who are passionate about process improvement and enjoy working in a fast-paced environment.

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Process Improvement Specialist

Singapore, Singapore beBeeFailure

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Job Title: Process Improvement Specialist

Job Description:
We are seeking a skilled Process Improvement Specialist to join our team. As a Process Improvement Specialist, you will be responsible for conducting failure analysis on products to identify root causes of failure. You will also compile technical reports and email them to relevant processes.

Key Responsibilities:
• Perform failure analysis on products to identify root causes of failure.
• Compile technical reports and email them to relevant processes.
• Maintain and oversee calibration of analysis tools and equipment.
• Track and update Failure Analysis cases for further review.

Requirements:
• Diploma in Mechatronic & Robotics/Electronics/Electrical Engineering.
• Strong interpersonal and analytical skills.
• Self-motivated and independent, able to contribute as a team player.
• Proficient in computer skills (Microsoft office, Excel, Words & Power point).
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Process Improvement Specialist

Singapore, Singapore beBeeKeyword

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Process Associate Engineer Job Opportunity

We are seeking a highly skilled Process Associate Engineer to support our engineering activities and daily production tasks with high efficiency.

Candidates with relevant experience in Semiconductor and LCD processes are encouraged to apply for this position.

  1. Key Responsibilities:
  2. Assist senior engineers in setting up and qualifying production process recipes,
  3. Monitor and improve the manufacturing process to achieve optimal results,
  4. Troubleshoot any process-related issues that may arise during production,
  5. Manage lot disposition and holding procedures, and
  6. Collect and analyze data to inform process improvements.

Additional Responsibilities:

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About the latest Director of operations Jobs in Singapore !

Process Improvement Specialist

Singapore, Singapore beBeeProcessImprovement

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Job Summary

We are seeking a skilled Process Improvement Specialist to join our team. As a key member of our operations group, you will be responsible for identifying and implementing process improvements using data analysis, Lean, and Six Sigma methodologies.

Key Responsibilities
  • Lead process improvement initiatives to enhance operational efficiency and quality.
  • Collaborate with cross-functional teams to address issues, introduce new technologies, and monitor process improvements.
  • Analyze current processes, identify inefficiencies or bottlenecks, and gather and analyze data.
  • Develop and sustain the Quality Management System (QMS).

Required Skills and Qualifications
  • Data Analysis
  • Process Improvement
  • Quality Management
  • Six Sigma
  • Lean Six Sigma

Benefits

Competitive salary range: $4,000 to $5,500 depending on experience.

A dynamic and supportive work environment.

Opportunities for professional growth and development.


Others

Flexible working hours to suit your needs.

A comprehensive training program to help you succeed in your role.

Ongoing support and feedback from our experienced team.

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Process Improvement Specialist

Singapore, Singapore beBeeImprovement

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Job Title: Process Improvement Specialist

We are seeking an experienced Process Improvement Specialist to join our team. As a key member of our operations department, you will be responsible for driving process improvements to enhance equipment performance and reduce costs.

The ideal candidate will have strong technical knowledge in vacuum and plasma processes, as well as experience with equipment maintenance and reliability improvement initiatives.

Key Responsibilities:

  • Develop and implement process improvements to increase tool throughput and wafer yields
  • Collaborate with cross-functional teams to address equipment-related issues and improve overall manufacturing efficiency
  • Work with suppliers to qualify new processes and equipment upgrades
  • Lead projects to establish process controls and perform risk assessments using FMEA methodologies
  • Implement changes within our change management guidelines

Requirements:

  • Hands-on experience working on PVD or thermal processing tools
  • Strong understanding of vacuum and plasma technology
  • Experience with equipment maintenance and reliability improvement initiatives
  • Bachelor's degree in Engineering (Electrical/Electronics/Chemical, Material Sciences, Mechanical or equivalent)
  • Minimum 7 years of relevant experience

Lumileds is an equal employment opportunity employer.

Tell us your skills:

Lighting
FMEA
Hardware
Change Management
Process Improvement
Consumables
Throughput
Reliability
Equipment Maintenance
Wellbeing
Disposition
Manufacturing
Thermal Processing
PVD
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Process Improvement Specialist

Singapore, Singapore beBeeEngineering

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Job Description

Job Title: Process Improvement Specialist


At our organization, we are seeking a skilled Process Improvement Specialist to join our team. This is an exciting opportunity for a detail-oriented professional with excellent analytical skills and passion for process optimization.


About the Role

This role involves analyzing current processes and identifying areas for improvement. The ideal candidate will be able to evaluate new methods and materials to enhance our manufacturing capabilities. Responsibilities include conducting experiments to determine key process parameters and product characteristics, collaborating with production teams to develop machine operation procedures and safety guidelines, implementing new processes, and exploring opportunities to reduce material costs or find cheaper sources.


Key Responsibilities
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