3,473 Oil & Gas jobs in Singapore

Senior Manager, Revenue Operations

Singapore, Singapore KPay Group

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KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 59,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.

Responsibilities:

  • Payments and Revenue Strategy: From developing payment and revenue strategy, to managing the day-to-day payment operations across payment networks partners
  • Merchant Acquisition Journey: Oversee the end-to-end process of merchant acquisitions, from pitching merchants to activation in our system, ensuring a seamless acquisition and onboarding journey
  • Sales Growth and Operational Excellence: Collaborate closely with the Business Development team and other supporting functions to drive operational excellence in sales operations, identify areas for improvement on operating procedure simplification, streamlining, and standardization
  • Cross Team Collaborations : Enable structured and effective process framework to continuously engage with our merchants, business development representatives and other internal departments to streamline cross-functional workflows impacting merchant acquisition journeys, sales productivity and business targets
  • Strategic Planning: Lead cross-department projects to gather data and insights for strategic projects, sales analysis, revenue and cost forecasts etc
  • Industry Knowledge Expert: Keep up with the latest industry & market trends, best practices, and regulatory developments in the payment sector, and provide recommendations for process and system enhancements

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, Science or other related field
  • 5-8 years working experience in Sales Operations / Payment Operations and Project Management.
  • Experience of working in payments industry at either a bank, acquirer, fintech, or card network is a plus.
  • Ability to drive collaboration between cross-functional team members to execute sales growth strategies
  • Strong analytical mind and numerical skills with advanced knowledge in Microsoft Excel
  • Good command in written and spoken English and Mandarin
  • Team player with excellent interpersonal, presentation and communication skills
  • Ability to work independently; self-motivated and results oriented.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Business Development, and Strategy/Planning

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Assistant Manager / Manager Digital Platform Operations Commercial Operations Manager (m/f/d) - Life Science Solutions (Singapore) Principal Regional Revenue Operations Business Partner E-Commerce Operations Specialist/Supervisor Business Operations Manager - Prominent Homegrown Cafe

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Assistant Manager, Membership Operations

Singapore, Singapore Mandai Wildlife Group

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3 days ago Be among the first 25 applicants

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Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties And Responsibilities

  • Overall in charge of daily Membership Operations.
  • To cover Membership operations as MEC IC, if in need, due to shortage of manpower.
  • To oversee monthly roster and ensure manpower deployment suffice for daily operations, especially, PHs and peak periods.
  • To recruit PT/ Contract staff for peak days and peak periods, including interns.
  • To support Membership FT / Contract staff performance appraisal.
  • To assist in HR-related matters for operations team.
  • To conduct refresher training sessions for all new and existing staff periodically.
  • To assist and conduct onsite and online UAT for new PLUs.
  • To act as first verifier in verifying Online Refund Requests.
  • To upkeep Membership Operation SOPs and recommend changes if required.
  • To investigate feedbacks from members/ guests received onsite and online pertaining to Membership Operations and staff service deliverance.
  • To communicate new membership initiatives and promotions to Membership Operations team through Administrative Instructions or emails, whichever applicable.
  • To handle onsite requests/ enquiries (eg. Extension of caretaker voucher, Conversion to annual membership & etc).
  • To generate idea of enhancing member or guest experience at Membership & Experiences centres.
  • To prepare monthly OT records for checking and update Overtime records in AAS for approval.
  • To prepare and submit Return/ Void & Service Recovery Report monthly and quarterly for checking.
  • To prepare monthly Feedback reports for review.
  • To attend promotions/ campaigns AI briefings.
  • Any other duties as assigned.

Requirements

  • Degree in Marketing, Communications, Business or the equivalent.
  • Preferably 4- 5 years of relevant experience in the service/tourism and or integrated resorts industry.
  • Excellent communication and written skills.
  • Dynamic team player with a positive attitude.
  • Self-motivated, resourceful, customer-oriented and meticulous.
  • Customer service / Guest experience/ Contact centre will be an advantage.
  • Thrives in a fast-paced environment, with the ability to multi-task and meet tight deadlines.
  • Proficient in Microsoft Office applications, Galaxy and CRM+ system.
  • Willing to travel to different locations.
  • Able to work on weekdays, weekends and public holidays.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Other
  • Industries Travel Arrangements

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Manager, Customer Relationship Management & Loyalty Marketing Marketing & Communications Manager – Southeast Asia Regional Marketing and Events Manager, SEA Senior Manager, Brand Marketing & Communications - Luxury Associate Manager, Synergy & Partnerships Marketing, Disney Cruise Line

Southern Islands, Central Singapore Community Development Council, Singapore 2 days ago

Account Manager - Online Marketing (Monee), Regional Brand & Growth Marketing Integrated Marketing Communications Manager - Global Business Solutions - APAC Marketing & Communications Manager - Southeast Asia Regional Account Manager, Global Benefits Management Assistant Manager, Corporate Marketing and Branding Partnership Assistant Manager - Online Marketing, Regional Brand & Growth Marketing Marketing & Operations Manager (SIA Academy) - 2 Years Contract Commercial Partnership Solutions Manager Manager/ Senior Manager, Corporate Marketing and Branding

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Senior Manager, Park Operations (Health & Safety)

Singapore, Singapore Mandai Wildlife Group

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Senior Manager, Park Operations (Health & Safety) Senior Manager, Park Operations (Health & Safety)

2 days ago Be among the first 25 applicants

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Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties And Responsibilities

  • Health & Safety (H&S) Management:
  • Ensure compliance with all relevant health and safety regulations for Mandai Wildlife Group.
  • Review and implement control measures for safety, conducting regular inspections.
  • Perform internal audits, gap analysis, and root cause identification to improve the H&S management system and incident response.
  • Develop and maintain plans and reports required by local statutory bodies, ensuring all records are up-to-date.
  • Coordinate external audits and maintain ISO45001/bizSAFE certification documentation.
  • Liaise with internal stakeholders to ensure adherence to health and safety regulations and requirements.
  • Conduct safety training, awareness programs, and workshops to enhance stakeholder competencies and awareness.
  • Appointed as Secretariat for H&S working and steering committees.
  • Fire Safety Management:
  • Appointed as Fire Safety Manager (FSM) for parks and facilities within Mandai Wildlife Reserve.
  • Develop and maintain emergency response plans (ERPs) for all new parks/facilities.
  • Review and provide guidance to stakeholders on emergency preparedness and response.
  • Plan, design, conduct, and evaluate emergency drills and exercises to ensure readiness.
  • Prepare and submit annual fire safety reports, ensuring compliance with local legislation.
  • Serve as a key member of the crisis management secretariat team.
  • Incident Response and Investigation:
  • Respond promptly to health, safety, and fire-related emergencies.
  • Investigate incidents to determine root causes and recommend corrective actions.
  • Maintain comprehensive records of incidents and resolutions.
  • Collaboration:
  • Work with internal departments and external agencies (e.g., emergency services) to ensure safety measures are integrated into all operations.
  • Support contractor management processes to meet statutory safety requirements.
  • Other relevant duties as assigned.

Job Requirements

  • Degree in Occupational Health & Safety, Environmental Science, or a related field.
  • At least 5-7 years of experience in workplace health and safety management, with significant experience in a supervisory or managerial capacity.
  • Strong knowledge of health and safety regulations, fire safety standards, and emergency response protocols.
  • Valid certification for Workplace Safety and Health Officer (WSHO) and Fire Safety Manager (FSM).
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Travel Arrangements

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Senior Manager, Park Operations (Health & Safety)

Johor Baharu, Johore, Malaysia 3 days ago

Senior Manager – Health, Safety, Environment & Quality (HSEQ) – APAC (Airports) Deputy Manager/Manager (Safety Assurance) Sustainability, Health, Safety and Environment Lead Environment, Health & Safety Manager Club Med Cherating Assistant Manager/Manager (Safety & Health)

Queenstown, Central Singapore Community Development Council, Singapore 4 months ago

Manager / Senior Manager Safety & Health, BMPO Senior Executive/Assistant Manager (HSE and Facility) (H/F) - SAFRAN HELICOPTER ENGINES ASIA PTE LTD

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Senior Manager, IT Business Operations

Singapore, Singapore Progression Search

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Are you a seasoned IT leader ready to drive transformation in the healthcare sector ? We are looking for a Senior Manager, IT Business Operations to provide strategic leadership and oversight for our company's IT functions.

In this pivotal role, you'll be the engine behind our IT strategy, ensuring technology and business objectives are in perfect alignment. You will manage everything from operational excellence and cybersecurity to compliance and vendor relationships, with the ultimate goal of enhancing patient care and operational effectiveness. If you're a hands-on leader who thrives on both strategy and execution, this is your opportunity to make a significant impact.

RESPONSIBILITIES

  • Strategic Leadership: Assist in shaping and executing the IT strategy, and champion IT transformation initiatives to improve operational efficiency.
  • Operational Excellence: Oversee all core IT functions, including infrastructure management and system risk management, while ensuring projects are delivered on time and within budget.
  • Cybersecurity & Compliance: Develop and implement robust information security policies, lead incident response efforts, and ensure our IT framework adheres to all healthcare regulations (e.g., HIPAA, GDPR) and organizational policies.
  • Vendor & Budget Management: Lead the full lifecycle of vendor management, from selection and negotiation to performance monitoring. You will also manage the IT budget, optimizing resource allocation and balancing financial constraints.
  • Team & Stakeholder Management: Provide mentorship and guidance to IT staff, collaborating with senior and clinical leaders to ensure our IT strategies directly support our mission of delivering exceptional patient care.

REQUIREMENTS

  • A Bachelor’s Degree in Information Technology, Computer Science, or a related field; a Master's degree is a plus.
  • A minimum of 10 years of IT experience , with at least 4 years in a leadership role .
  • Proven ability to manage and develop diverse teams while driving strategic, cross-functional initiatives.
  • A strong strategic mindset, with a demonstrated ability to align IT strategies with business goals.
  • Experience with IT compliance frameworks, data protection regulations, and data standards relevant to the healthcare industry.

GOOD TO HAVE

  • Experience in a healthcare or similar highly regulated environment.
  • Knowledge of healthcare-specific data standards (e.g., HL7, FHIR, OMOP).
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology, Project Management, and Strategy/Planning
  • Industries Hospitals and Health Care, Public Health, and Health and Human Services

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Mini-Head of Technology / IT Business Partner, Government Linked Global Category Sr/Manager (Information Technology)

South East Community Development Council, Singapore 1 week ago

Security Business Partner, Global Monetization/Global Payment Senior Manager - ServiceNow SPM (Corporate IT) Information Technology - Senior Systems Engineer (Vulnerability Management) Manager (Digital Transformation & Information Technology ) Junior Business IT Consultant – Microsoft Services Senior Manager/Manager - IT Auditor (Internal Audit) Senior IT Engineer Identity & Access Management (IAM) Third-Party Security Risk Management, Consultant Assistant Manager, Business Analyst (A&P) / IT Services (2-year contract)

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Senior Manager, Park Operations (Health & Safety)

Singapore, Singapore Mandai Wildlife Group

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Job Description

Senior Manager, Park Operations (Health & Safety) Senior Manager, Park Operations (Health & Safety)

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties And Responsibilities

  • Health & Safety (H&S) Management:
  • Ensure compliance with all relevant health and safety regulations for Mandai Wildlife Group.
  • Review and implement control measures for safety, conducting regular inspections.
  • Perform internal audits, gap analysis, and root cause identification to improve the H&S management system and incident response.
  • Develop and maintain plans and reports required by local statutory bodies, ensuring all records are up-to-date.
  • Coordinate external audits and maintain ISO45001/bizSAFE certification documentation.
  • Liaise with internal stakeholders to ensure adherence to health and safety regulations and requirements.
  • Conduct safety training, awareness programs, and workshops to enhance stakeholder competencies and awareness.
  • Appointed as Secretariat for H&S working and steering committees.
  • Fire Safety Management:
  • Appointed as Fire Safety Manager (FSM) for parks and facilities within Mandai Wildlife Reserve.
  • Develop and maintain emergency response plans (ERPs) for all new parks/facilities.
  • Review and provide guidance to stakeholders on emergency preparedness and response.
  • Plan, design, conduct, and evaluate emergency drills and exercises to ensure readiness.
  • Prepare and submit annual fire safety reports, ensuring compliance with local legislation.
  • Serve as a key member of the crisis management secretariat team.
  • Incident Response and Investigation:
  • Respond promptly to health, safety, and fire-related emergencies.
  • Investigate incidents to determine root causes and recommend corrective actions.
  • Maintain comprehensive records of incidents and resolutions.
  • Collaboration:
  • Work with internal departments and external agencies (e.g., emergency services) to ensure safety measures are integrated into all operations.
  • Support contractor management processes to meet statutory safety requirements.
  • Other relevant duties as assigned.

Job Requirements

  • Degree in Occupational Health & Safety, Environmental Science, or a related field.
  • At least 5-7 years of experience in workplace health and safety management, with significant experience in a supervisory or managerial capacity.
  • Strong knowledge of health and safety regulations, fire safety standards, and emergency response protocols.
  • Valid certification for Workplace Safety and Health Officer (WSHO) and Fire Safety Manager (FSM).
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Travel Arrangements

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Senior Manager, Park Operations (Health & Safety) Manager, Attractions & Recreation, Disney Cruise Line Senior Executive / Executive, Property Management Deputy Sales & Business Development Manager, Hong Kong Disneyland Senior Executive / Executive, Property Management (2 Years Contract) Senior/Executive, Property Management (2-Year Contract) Assistant Manager, Mechanical Repair and Maintenance

Southern Islands, Central Singapore Community Development Council, Singapore 3 days ago

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Assistant Manager, Venue Operations (Splash-N-Surf & Water Sports Centre)

Singapore, Singapore Singapore Sports Hub

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Job Description

PLANNING A TRIP TO SINGAPORE SPORTS HUB FOR AN EVENT?

To avoid possible traffic congestion & delays in carpark entry, opt to travel by public bus or MRT. We recommend bringing a small collapsible umbrella or poncho due to rainy weather. As huge crowds are expected at major events, do arrive early — around 60 to 90 minutes before event time.

  • Assistant Manager, Venue Operations (Splash-N-Surf & Water Sports Centre)
Assistant Manager, Venue Operations (Splash-N-Surf & Water Sports Centre)

Posted on: August 10, 2022

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Purpose

This position oversees the overall operations and events of the Venues (Splash-n-Surf & Water Sports Centre). Manage staff, coordinate activities, ensure customer satisfaction, and promote safety with a goal to create an exceptional experience for visitors while maintaining efficient and effective operations. Work closely with clients, vendors, and internal teams to deliver exceptional experiences for patrons and event hirer.

Roles & Responsibilities
  • Review and update the Concept of Operations for the Water Sports Centre and Splash-N-Surf, through research, partner coordination, and administration.
  • Carry out various meeting administration procedures including organising meetings, preparing agendas, taking minutes, and coordinating attendance.
  • Review and update of venues policy and procedure manual.
  • Lead a team of staff on day-to-day operations.
  • Communicate closely with internal and external partners to ensure all needs have been considered when developing venue operations plans.
  • Co-ordinate and supervise day to day frontline staff as required.
  • To be a point of contact for clients, tenants, promoters and other stakeholders, always available to attend to their needs. Work as a designated representative of management when required.
  • Take responsibility for control of equipment, or other facilities within the venue.
  • Have an excellent knowledge of the venue and provide site information to clients, customers and staff as needed.
  • Monitor venue performance and operations, produce reports as required by management or clients.
  • Complete operations administration functions as needed.
  • Prepare documentation and information for staff, management, event hirers and clients to enable them to effectively service all client groups entering the SSH.
  • Plan and delivery of the Events department and other partners during event days.
  • Plan and deliver community sports and leisure programs and facilities.
  • Ensure that health and safety policies and regulations are adhered to and reflected positively through your actions and those of your colleagues.
Requirements
  • Bachelor's degree in Sports Management, Recreation, Hospitality, or a related field (or equivalent experience).
  • Previous experience in a supervisory role, preferably in a sports or recreational facility.
  • Minimum 4 to 6 years’ experience in sports and leisure industry, event management experience is preferred.
  • Previous sport and leisure experience is an advantage.
  • Can-do attitude with focus on achieving results.
  • Excellent communication and interpersonal skills.
  • Ability to apply conflict resolution and problem-solving skills in a diverse environment.
  • WSC Specific Skills: Powered Pleasure Craft Driving License, Coaching (Kayak and Dragon Boat), First Aid, CPR and AED Trained, Water Rescue.
Application
  • The level of appointment will depend on the qualifications and experience of the candidate.
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[LTA-TRO] ASST/ DEPUTY MANAGER, TECHNOLOGY, OPERATIONS POLICY & STRATEGY New Land Transport Aut[...]

Singapore, Singapore Tech

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Job Description

What the role is:

(What you will be working on)
You will be part of the team that oversees technology and other innovation projects in Traffic and Road Operations. Your work involves driving the entire project life cycle from conceptualisation, requirements gathering, procurement, development to implementation.

This requires you to collaborate closely with both internal and external stakeholders, to ensure that project objectives are met in a timely fashion. You shall also support funding process, translate users’ needs into user specification, ensure the deliverables match to users’ needs, and prioritise the implements and think out of box for users’ change requests. You are responsible for technology horizon-scanning, which includes assessing and identifying suitable emerging technologies to enable more effective and efficient policy and strategy.

We are looking for candidates with an ownership mindset and strong communication skills.

(What we are looking for)
• Preferably 2 years’ working experience, involving either project management OR traffic/enforcement technologies
• Excellent organisational, coordination, analytical and planning skills
• Familiarity with data management and analytics will be considered favourably
• Ability to work independently in a fast-paced working environment
• Candidates with no working experience may be considered

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.


About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.


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Assistant Manager/ Manager (FM Operations)

Singapore, Singapore JTC Corporation

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Assistant Manager/Manager (FM Operations)

Join to apply for the Assistant Manager/Manager (FM Operations) role at JTC Corporation .

Role Overview

You will oversee and manage all facilities management operations of assigned JTC's industrial properties. Responsibilities include team management, budget planning, outsourcing, tendering, awarding contracts, and creating and monitoring KPIs.

Key Responsibilities
  • Manage and plan resource optimization for upcoming JTC projects.
  • Recommend and implement outsourcing strategies.
  • Review and improve processes to enhance building operations and customer satisfaction.
  • Handle operational duties such as managing customer feedback, supporting tenancy renewals, conducting site inspections, and ensuring compliance with regulations.
  • Prepare maintenance contract specifications and oversee contract execution.
Qualifications

Background in Project & Facilities Management, Building, Mechanical, Electrical Engineering, or equivalent. Experience in industrial or commercial property management with tenant management skills is preferred. Candidates should be team players, self-driven, and capable of working under pressure and tight deadlines.

Additional Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Project Management and Other
  • Industry: Government Administration
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Manager/Senior Manager, Operations Strategy and Planning [POD] New Workforce Singapore | Others[...]

Singapore, Singapore National Library Board

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Job Description

What the role is:

(What the role is)
In this role, you'll design and implement solutions to enhance individuals' career journeys across diverse workforce segments. Working at the intersection of strategy and execution, you'll transform conceptual ideas into practical activities, manage end-to-end project delivery, and optimise user experiences through journey mapping and analysis.


What you will be working on:

(What you will be working on)

You will be part of the team to:

  • conceptualise and implement novel solutions to serve individuals in enhancing their career health and to support their career journey

  • transform conceptual ideas into actionable implementation plans for physical and virtual career activities

  • manage projects from ideation through to successful delivery and develop clear project roadmaps with measurable outcomes

  • map both current state user journeys to identify and analyse pain points of individuals

  • provide actionable recommendations to reduce friction in the future state user journeys

  • manage stakeholders and secure buy-in for new initiatives

  • evaluate project effectiveness, impact and reporting

  • develop and execute engagement strategies across diverse workforce segments (e.g. senior workers, fresh graduates, back-to-work individuals)


What we are looking for:

(What we are looking for)

Min 2 years relevant experience in conceptualising, execution and review of events (physical and virtual)

Knowledge

  • Knowledge or experience in events management, or project management

  • Workforce segment needs and challenges

  • Employer needs and challenges in hiring

  • Knowledge of WSG programmes and services

Skills

  • Budget Management

Effective utilisation of allocated budget to achieve best value for money

  • Communication

Effective business writing skills & presentation skills with different stakeholders

  • Creativity

Ability to conceptualise and propose different programmes and services to enhance individuals’ career health or to support their career journey

  • Critical Thinking

Ability to identify alternative solutions or approaches to problems

  • Customer Service

Effective interpersonal skills and emotional intelligence

  • Data Analytics

Ability to analyse effectiveness of career events and continuous review to enhance the event outcome and impact

  • Event Management

Ability to conceptualise event format to increase engagement and adoption of services

  • IT Skills

Proficient in Microsoft Office and a quick learner for other software programmes

  • Negotiation

Ability to negotiate and manage vendors for the event logistics requirements

  • People Management

Work with internal and external stakeholders to execute different career matching activities

Abilities/Aptitudes

  • Ability to deal with ambiguity and willingness to try different approaches to solutioning

  • Responsible team player who takes ownership and will see through tasks

  • Adaptable and flexible to meet with last minute or unexpected changes

  • Systematic thinker and organised style of work to handle concurrent projects

  • Able to analyse information and make decision or solve problems

  • Strong desire to always complete tasks at hand and can follow through and prioritise to achieve these

  • Team player who can rally resources to ensure the success of each event

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.


About Workforce Singapore

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges.WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core.While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs


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Clinical Operations Manager

Singapore, Singapore Progression Search

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Job Description

Direct message the job poster from Progression Search

Our client is a fast-growing primary care group committed to transforming community healthcare in Singapore while operating multidisciplinary clinics focused on preventive, accessible, and patient-centered care and scaling rapidly to grow their network of clinics.

Their mission is to empower healthier communities through innovative care models, strong partnerships, and a collaborative team of dedicated healthcare professionals.

What You’ll Do

As their Clinical Operations Manager, you’ll oversee day-to-day operations across our group of GP clinics. This role is critical in ensuring high clinical standards, operational efficiency, and an excellent patient experience across multiple locations. The ideal candidate is a strategic thinker with strong leadership and execution capabilities in the private primary care sector.

Multi-Clinic Operations Management

  • Oversee and standardize clinic workflows, patient journey, and operational SOPs across all locations.
  • Monitor clinic performance, address operational issues, and ensure optimal staffing and resource utilization.
  • Conduct regular site visits and audits to maintain consistency in care delivery.
  • Lead, coach, and support clinic managers, nurses, and front-line staff across all branches.
  • Manage recruitment, onboarding, and performance reviews in collaboration with HR.
  • Foster a service-oriented culture aligned with the group’s vision and values.

Compliance, Licensing & Quality Assurance

  • Ensure compliance with MOH regulations, PHMC Act, workplace safety, and infection control standards.
  • Oversee clinic license renewals, audits, and clinical governance frameworks.
  • Maintain incident reporting, service recovery, and continuous quality improvement initiatives.

Performance Monitoring & Business Support

  • Collaborate with finance and senior management on budgeting, cost control, and clinic profitability.
  • Identify and implement operational improvements and cost-efficiency initiatives.

Customer Service & Experience

  • Champion high standards of patient care and service delivery
  • Handle escalated patient complaints and develop service recovery protocols.
  • Lead initiatives to enhance patient loyalty, online reviews, and customer satisfaction.
  • Standardize procurement and stock management across clinics.
  • Manage relationships with medical vendors, equipment suppliers, and maintenance contractors.

Requirements:

  • Bachelor’s degree in a relevant discipline (e.g. Healthcare, Life Sciences, Business).
  • Candidates with strong experience in clinical operations, staff management, and compliance (MOH, PHMC) are encouraged to apply.
  • Minimum 3 years of experience in clinical operations, with multi-site management experience in private healthcare or GP clinic settings.
  • Strong leadership, analytical, and communication skills.
  • Proficient in clinic systems (e.g. Plato, e-claims, inventory software).
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Health Care Provider
  • Industries Health and Human Services, Hospitals and Health Care, and Public Health

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Senior Manager/Manager, Clinical Operations Sr Asst Manager / Manager (Clinical Governance & Quality) Manager, Clinical Quality Management Unit Assistant Manager / Senior Assistant Manager, Medical Affairs Clinical Governance Associate Clinical Trial Manager - PhD / Post-Doc (Oncology) Senior Executive / Assistant Manager, Dept of Surgery & Urology (Outpatient) Strategic Operations Assistant Manager / Manager Clinical Trial Manager ((Cardiovascular, Renal & Metabolic Disease (CVRM)) Associate Clinical Trial Manager - PhD / Post-Doc - Infectious Disease Associate Clinical Trial Manager - PhD / Post-Doc ((Cardiovascular, Renal & Metabolic Disease (CVRM)) Associate Clinical Trial Manager (PhD, nuclear medicine / radiopharmaceuticals / radiation oncology) Nurse Manager / Nurse Clinician, Operating Theatre Nurse Manager / Clinician (Operating Theatre) Senior Executive / Assistant Manager, Underwriting (Raffles Health Insurance) Project Coordinator (Senior Executive/ Asst Manager), Clinical Service Planning Clinical Manager Cardiology Ultrasound APAC

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