131 Housekeeping Supervisor jobs in Singapore

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here's what you can expect)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days' work week (8 hours per day)
• Attractive incentives and bonus
• Uniforms provided

Job Responsibilities:

• Ensure highest standard of cleanliness, order and appearance of the hotel according to the standards and procedures set by the hotel management
• Assign housekeeping and maintenance staff their roles and duties; inspect work for conformance and ensure compliance
• Monitor forecasted occupancy and ensure adequate manpower for cleaning of checkout rooms
• Maintain proper housekeeping/ maintenance records of activities/events such as Lost and Found, Inventory, Rooming Lists
• Monitor and maintain cleaning materials and ensure all inventories are adequately store, recorded and properly maintained
• Supervise and train staff to prescribed hotel standard
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum 2 years of experience in housekeeping
• Able to lead and manage a team of Room Attendants
• Independent
• Work weekends and public holidays
• Work day shifts and night shifts
• Able to understand and converse in basic English

Job Types: Full-time, Permanent

Pay: $2, $4,000.00 per month

Benefits:

• Employee discount

Work Location: In person

Join us as a Housekeeping Supervisorin Holiday Inn Express Singapore Katong. You'll have ambition, talent and obviously, some key skills. We're looking for someone who can:

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

• Works with Superior/ Executive Housekeeper in the preparation and management of the Department's budget.

• Supervise the implementation of housekeeping standards and procedures in relation to:

• Bedroom service

• Bathroom service
• Valet service
• Cleaning service
• Linen maintenance
• Recommended changes to these standards and training needs on an ongoing basis
• Solve employee grievances
• Ensure consistency within the department
• Open and close the shift and ensure effective shift hand over
• Maintain a current and thorough knowledge of all housekeeping systems
• Perform Room allocations
• Perform Room inspections
• Priorities arrival rooms
• Liaise with Front Office for guest and hotel requirements
• Liaise and follow-up with Maintenance team on guest room and public area defects
• Ensure guest valet is processed and delivered in a timely manner
• Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories)
• Manage all special requests made by guests
• Management of lost property for the hotel
• Ensure you have complete knowledge of room types, layouts and facilities
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Conducts shift briefings to ensure hotel activities and operational requirements are known

Qualification & Requirements:

Minimum Diploma or equivalent plus 2 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. Proficient in the use of Microsoft Office. Possesses organizational and training abilities

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.

1. Position Summary

Housekeeping Supervisor is responsible for supervising the activities of room attendants to ensure well-maintained guest rooms and public areas. Next in position to Assistant Housekeeper, candidate has to be able to handle overall housekeeping operation when Assistant Housekeeping is not around.

2. Responsibilities

Operations

• Assign jobs to cleaner, monitor cleanliness, progress and team performance
• Conduct daily inspections of all public areas (restrooms, lobby, hallways, stairways, offices, landscape, function rooms, etc…) in order to ensure all areas of the hotel are cleaned to standards
• Must have experience and knowledge of Floor Care to include marble and carpets
• Must be able to plan and schedule for periodic deep cleaning, marble restoration and carpet shampooing incl. guest rooms
• Must be able to plan, schedule and train new housekeeping attendant especially in term of machine handling
• Supervise & coordinate pest control, flowers & plants
• Oversees daily activities of the overnight cleaning
• Stock inventory and order
• Follows and teaches all required safety and standard operating procedures
• Interacts with customers when necessary
• Able to handle simple internal correspondence, eg. Lost & found, departmental email reply
• Works weekends, holidays, rotating shifts and long hours during peak season when there is a lot of function
• Assist and provide idea of festive hotel decoration when necessary
• Be able to standby and offer help to room side whenever is needed
• Acts as a role model to other Service Company employees

Guest Service

• Able to communicate and handle minor issue arise from guest

Administration

• Able to prepare morning assignment to housekeeping attendant
• Stock ordering & inventory
• Basic knowledge of Microsoft is require

Position Overview

The Housekeeping Supervisor organises and supervises the day-to-day housekeeping operations to ensure rooms are well-maintained for the comfort of guests. The individual plans resources, allocates work assignments, supervises cleaning activities, inspects rooms and monitors the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.

The Role

Housekeeping operations

• Plan resources and allocate work assignments to team members
• Organise work activities for shift commencement and completion
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards
• Inspect rooms for cleanliness and readiness for arrival guests in accordance with organisational standards
• Inspect housekeeping carts and service pantries to ensure cleanliness and sufficient stock levels
• Report and follow through with all cleaning and defect rectification
• Monitor turnover of rooms to ensure housekeeping efficiency
• Coordinate the maintenance of rooms and housekeeping equipment
• Maintain inventory of housekeeping supplies and equipment
• Prepare for VIP arrivals and ensure rooms are set up according to their preferences
• Purchase, maintain and manage housekeeping supplies and inventory

Managing teams

• Support departmental targets and objectives
• Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
• Conduct training for new team members
• Provide coaching and feedback to improve team performance

Talent Profile

1. Minimum School qualifications
2. Minimum 3 years experience in Housekeeping
3. Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
4. Strong communication and problem-solving skills.
5. Works well under pressure in a fast-paced environment.

ABOUT FRASERS PROPERTY LIMITED

Frasers Property Limited ("Frasers Property" and together with its subsidiaries, the "Frasers Property Group" or the "Group"), is a multinational investor-developer-manager of real estate products and services across the property value chain. Listed on the Main Board of the Singapore Exchange Securities Trading Limited ("SGX-ST") and headquartered in Singapore, the Group has total assets of approximately S$40.2 billion as at 30 September 2022.

Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa.

Frasers Property is also the sponsor of two real estate investment trusts ("REITs") and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties.

The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and is invested in promoting a progressive, collaborative and respectful culture.

ABOUT THE ROLE

We are looking for a responsible Housekeeping Supervisor to maintain company standards of cleanliness throughout the rooms section of the property and supervise the section housekeeping aides assigned to the housekeeping team. Relay information concerning the status of rooms to and from the housekeeping office.

WHAT YOU'LL BE DOING

• To supervise the conduct of the Housekeeper, PA Housekeeper & housemen being always certain the regulations and policies are followed without deviation.
• To insure proper maintenance and upkeep of all apartments/rooms, hallways & service areas.
• To ensure maximum efficiency and proper care of equipment, supplies and proper storage.
• To proceed to assigned area and check ready rooms to make sure they are up to standard for check-ins.
• To report all checkouts and other information.
• To make a round of entire assigned area, checking for items in need of immediate attention such as burned-out lights.
• To keep a record of all rooms deep-cleaned in each section so that rooms are periodically deep-cleaned on a rotating basis.
• To report any damage to guestrooms, corridors, or equipment seen or reported.
• To report to the engineering department any defect or equipment failure that cannot be corrected by the housekeeping department.
• To periodically telephone the housekeeping office to advise it of all ready rooms and to receive checkout rooms.
• To inspect linen rooms and storerooms in assigned areas for cleanliness and for adequate supplies.
• To periodically report to the housekeeping manager on the quality of the performance of the housekeepers.
• Perform related ad-hoc duties as assigned.

WHAT YOU WILL NEED

• Functional knowledge in room cleaning.
• Knowledge in customer and personal service.
• Knowledge in inventory and stock count.
• Diploma in hospitality preferred or minimum of 'A' Level with 2 to 3 years of relevant experience in a supervisor capacity in both Operations and Housekeeping
• Computer literacy and numeracy skills.
• Familiar with hotel systems such as Hotel information system, preferred HIS Epitome, PABX, call accounting and task management system.
• Leadership and training skills.

Roles & Responsibilities

We are looking for a Housekeeping Supervisor to join our team

As a Housekeeping Supervisor, we rely on you to:

• Hands on with the housekeeping activities and check that all rooms are cleaned

• Ensure smooth daily running of the housekeeping operation

• Support the Service Manager in maintaining service quality

• Supervise the housekeeping team performance and process flow

• Maintain the general cleanliness of the hotel guest rooms and replenish room supplies.

• Maintain and clean bathrooms and replenish bathroom amenities

• Tidy and arrange guest belongings when cleaning the room

• Ensure quality assurance standards are met at all times

• Maintain and clean hotel corridors

• Report any maintenance-related issues to the Engineering Department

• Interact and assist guests professionally when needed.

We are looking for someone who:

• Takes pride in being a hotelier

• Enjoys interacting with people

• Fully understands room operations

• Must be detail-focused and guest-oriented

• Has strong interpersonal skills

• Enjoys problem solving with a can-do attitude

• Enjoys being challenged

Roles & Responsibilities

We are looking for a Housekeeping Supervisor to join our team

As a Housekeeping Supervisor, we rely on you to:

·Hands on with the housekeeping activities and check that all rooms are cleaned

· Ensure smooth daily running of the housekeeping operation

· Support the Service Manager in maintaining service quality

· Supervise the housekeeping team performance and process flow

· Maintain the general cleanliness of the hotel guest rooms and replenish room supplies.

· Maintain and clean bathrooms and replenish bathroom amenities

· Tidy and arrange guest belongings when cleaning the room

· Ensure quality assurance standards are met at all times

· Maintain and clean hotel corridors

· Report any maintenance-related issues to the Engineering Department

· Interact and assist guests professionally when needed.

We are looking for someone who:

· Takes pride in being a hotelier

· Enjoys interacting with people

· Fully understands room operations

· Must be detail-focused and guest-oriented

· Has strong interpersonal skills

· Enjoys problem solving with a can-do attitude

· Enjoys being challenged

Summary Benefits:

• Immediate Hire
• Basic + AWS + VB
• 4 Stars Hotel

Responsibilities:

• Coordinate and oversee the maintenance of guest rooms, public areas, and housekeeping equipment to ensure high standards.
• Conduct regular inspections of rooms and public spaces to maintain cleanliness and adherence to hotel standards.
• Manage inventory of housekeeping supplies and equipment, ensuring availability and proper usage.
• Monitor room turnover and allocate resources to maintain operational efficiency.
• Organize work activities for shift commencement and completion, assigning duties to team members effectively.
• Supervise and guide housekeeping staff to ensure tasks are carried out according to SOPs and quality standards.
• Handle emergency response and recovery actions promptly to minimize disruptions.
• Address and resolve guest concerns, complaints, or feedback professionally and efficiently.
• Conduct training, coaching, and development of housekeeping team members to enhance performance.
• Assist with housekeeping duties as needed to support smooth daily operations.

Requirements:

• Minimum 2 years of supervisory experience in housekeeping or hotel operations.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Wei Ren Chew (R

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests' concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage