792 Team jobs in Singapore

Come join us to express your Andaz as Team Leader - Outlet if the follwoing describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

Your Profile

• Ideally with a relevant Certificate or Diploma in Hospitality or Tourism Management.
• Minimum 2 years of work experience in hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.
• A can-do attitude.

Job Description & Requirements

We are looking for a team leader to lead a team of IT Desktop and Helpdesk Engineers. He/She will assist the supervisor in overseeing operations on-site. Location at Science Park.

Description of role

- Assist supervisor in overseeing operations including staffing, scheduling and performance management.

- On-site team lead to ensure SLA/KPI is met.

- Ensure and monitor team quality delivery by having pleasant end-to-end customer experience and a highly efficient off-site remote IT support process.

- Strategize with team in providing increasing ability to resolve requests on first contact.

- Handle escalated customer inquiries and resolve operational issues in a timely manner meeting SLA.

- Assist in developing and implementing operational strategies to enhance IT concierge service efficiency and customer satisfaction.

- Assist in developing and implementing effective knowledge-based process to capture and grow knowledge of current IT application and self-help services.

Requirements:

- With at least 2 years of Team Lead helpdesk experience managing the operations and able to handle a team of 12 members.

- Team lead experience in Tech Bar environment will be an added advantage

- Possess good communication & interpersonal skill

- Successful candidate will need to be cleared CAT 2A

Scope of Work for Team Lead

1. Major duties and responsibilities of the successful candidate is:

a. To develop, perform unit-test on solutions, execute built-code for testing, perform system Integration/Regression Test and other tests required by the Authority prior to rollout of applications.

b. To collaborate with multiple stakeholders (e.g., Product Owner) to understand business requirements and translate them into technical requirements for the development team.

c. To direct and guide the development team in various aspects of the software development life cycle, development, coding, testing and debugging to deliver solutions.

d. To work with Project Manager or Authority on development requirements and implementation timeline.

e. To perform post-rollout maintenance work such as solving of problem reports, providing solutions on bug fixes and change requests.

f. To plan and produce the necessary technical documentation for features or modules developed and update specification document, test plan and procedures.

g. To conduct User Acceptance Tests (UAT) prior to rollout of applications.

h. To conduct end to end system testing to ensure applications conform to user requirements.

i. To install, configure, test, implement and fine-tune all the integration points and interfaces between various modules, any selected third-party software and other external applications/systems.

j. To ensure deliverables are in accordance to user and authority requirements.

k. To assist and manage on-the-ground operations with developers. i.e. Task allocation and sprint planning.

l. To perform other ad-hoc activities as required by the Authority.

m. To explore new technologies and assess them.

2. Pre-requisite for Team Lead

2.1 Required Competencies

a. The candidate(s) should possess a Degree in computer science, computing, electrical engineering, IT or equivalent.

b. Experience in application development using four or more of the following skills:

• ReactJS / NodeJS
• React Native
• SQL related database
• Java
• Spring

c. Experience in handling system-to-system backend interfaces is highly preferred.

d. Experience in object-oriented analysis, design, System Development Life-cycle (SDLC) and Agile methodology.

e. Experience in software and UML modelling tools is preferred.

f. Good knowledge of information technology, especially in the areas of translating user requirements to system architecture design, application flow and database design.

g. Proficient in spoken and written English.

h. Ability to write clean, well-documented code.

i. Excellent in analytical skills, complex problem-solving and troubleshooting skills.

j. Good Team player, responsible, independent and pro-active.

k. Good in coordination, communication and presentation skills.

l. Proficiency in Office productivity suites such as MS office and MS project.

2.2 Required Working Experience

a. Minimum 3 years of experience in four or more of the following skills:

i. ReactJS / NodeJS

ii. React Native

iii. SQL related database

iv. Java

v. Spring

b. Minimum 6 years of experience in software or web-based application development, application deployment and implementation, conducting of user acceptance test and system to system testing.

c. Knowledge and Experience in web or mobile application development, system testing and implementation would be preferred.

d. Experience in the Government System or any learning systems would be preferred.

e. Singaporeans only

Come join us to express your Andaz as Team Leader - Security if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Security is responsible to assist in the smooth operations of the security operations of the Security team.

Your Profile

• Ideally with a professional Diploma or Certificate in Safety and Security.
• Minimum 2 years work experience as Senior Security Officer in larger operation.
• Good practical, operational and adequate administrative skills are an asset.
• Able to work rotating shifts, weekends, and PHs.
• A can-do attitude.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive.

As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest.

If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional.

Discover more at press.fourseasons.com/singapore or follow us on and

About the role:

Team Leader (Jiang-Nan Chun Restaurant)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Jiang-Nan Chun.

What you will do:

Supporting the Restaurant Manager in leading our Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you bring:

• Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires one with the flexibility in scheduling and the ability to work on a rotating shift basis, including weekends, and holidays.

1. Responsible for the efficient operations of the teams
2. Conduct On-The-Job Training for Team members
3. Acquire new service contracts and repair works
4. Follow up with clients on outstanding quotations
5. Support team members to carry out preventive and corrective maintenance.
6. Diploma or ITC in Engineering
7. Relevant experience
8. Class 3 driving license. Vehicle allowance / company vehicle will be provided.
9. Fire extinguisher Licensed Operator Preferred
10. Certificate in Fire Protection Maintenance advantageous

Position Overview: We seek a proactive and innovative Customer Success Specialist to enhance customer interactions and drive ticket quality. This role requires strong communication skills, quick response times, and a customer-centric mindset to ensure that inquiries are resolved efficiently and to the satisfaction of all parties. The ideal candidate will excel in managing customer inquiries, maintaining clarity in communications, and contributing to the continuous improvement of our CRM processes.

Key Responsibilities:

Ticket Management:

• Respond promptly to customer inquiries via Zendesk across email, chat, and WhatsApp touchpoints.
• Address customer concerns effectively while maintaining a professional tone that reflects the company's voice.
• Tag and categorize tickets appropriately to facilitate streamlined reporting.

Touchpoint Execution:

• Implement the defined touchpoints (e.g., inquiry follow-up, personalized offers) to engage customers and drive conversion.
• Use customer profiling insights to offer tailored solutions and recommendations
• Develop touchpoints .

Reporting and Analytics:

• Maintain daily reporting logs with data on tickets handled, resolved, and escalated.
• Provide feedback on customer behavior trends to help refine touchpoints and strategies.

Quality Assurance:

• Follow standard operating procedures (SOPs) for ticket handling to maintain high-quality customer service.
• Raise concerns about recurring issues or patterns to the Zendesk Team Lead.

Collaboration:

• Work closely with other team members and departments, such as sales and marketing, to resolve customer issues.
• Share insights and ideas for improving workflows and touchpoint effectiveness.

Ofice Administration:

• In charge of logistics duties and scheduling
• Maintain office administration and facility management

Skills and Qualifications:

Must-Have:

• Diploma or Degree in Business Administration
• Proficiency in using Zendesk or similar CRM platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Good excel skills

Preferred:

• Experience in customer service or a similar role.
• Knowledge of sales funnel processes and customer engagement strategies.

Soft Skills:

• A proactive attitude with a problem-solving mindset.
• Team player with strong interpersonal skills.
• Ability to adapt to evolving processes and workflows.

Key Performance Indicators (KPIs):

• Response time (first response and resolution time).
• Customer satisfaction score (CSAT).
• Conversion rates from follow-up touchpoints.
• Quality and accuracy of ticket tagging and categorization.

Job Description

We are seeking enthusiastic individuals to join our back of house culinary team.

As a vital part of our business, the culinary team will be responsible for supporting the kitchen operations by ensuring proper preparation, cooking and presentation of food.

Responsibilities

• Prepare ingredients for cooking, including washing, peeling, cutting, and measuring
• Assist in cooking and assembling dishes according to the menu and recipes.
• Maintain cleanliness and organization of the kitchen workstations, equipment, and utensils
• Adhering to proper food handling and safety procedures
• Follow proper food handling and safety procedures to prevent food contamination
• Assisting in inventory management by keeping track of stock levels to prevent shortage
• Building a smooth working relationship with other culinary team members to ensure timely and efficient food preparation
• Collaborating closely with front of house team to ensure accurate order fulfilment and a smooth operational flow
• Upholding high standards of food quality and presentation
• Any other duties as assigned

Requirement

• Prior experience working in a pre-opening team would be advantageous
• Basic knowledge of food preparation techniques and cooking methods
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong attention to detail and a dedication to maintaining high standards of cleanliness and sanitation
• Excellent communication and teamwork skills
• Willingness to learn and take on new responsibilities as needed
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

If you are passionate about food and eager to contribute to a positive dining experience, we invite you to apply for this position with us.

*Candidates with 3 years of experience and above may be considered for the Senior position.

Job Title: Team Lead

The role of a team lead is to oversee and manage a team of employees to achieve organizational goals. The team lead will be responsible for supervising employees, providing guidance and support, and ensuring that all tasks are completed efficiently.

This includes:

• Providing clear instructions and expectations to employees.
• Maintaining open communication with employees and management.
• Coordinating tasks and projects to ensure timely completion.
• Evaluating employee performance and providing feedback.

The ideal candidate for this role will have previous leadership experience, excellent communication skills, and a strong work ethic.

Responsibilities include:

• Negotiation and conflict resolution.
• Leadership and team management.
• Quality control and assurance.
• Customer service and relations.
• Inventory management and coordination.

To be successful in this role, candidates must possess the following qualities:

• Prior leadership or management experience.
• Excellent verbal and written communication skills.
• A strong work ethic and ability to multitask.
• Ability to work effectively in a fast-paced environment.

This position offers a competitive salary and benefits package, including:

• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• A comprehensive benefits package, including health insurance and retirement plans.