725 Hotel jobs in Singapore

• Handle reservations through telephone, whatsapp & email
• Perform personalized check-in and check-out for guests
• Ensure accurate billing, including posting of room charges and incidental charges
• Presenting statements and collecting payments from departing guests
• Handle general request from guests, such as extra amenities, wake up call services, etc
• Be familiar of the hotel's room status and inventories
• To interact with guests whenever possible to create a memorable experience
• Any other ad-hoc duties assigned

• No experience required
• Customer oriented
• Good communication and interpersonal skills
• Able to use basic MS Office
• Able to perform rotating shift, including weekends and public holidays

• Additional monthly performance Bonus
• Central working location

Responsibilities

• Handle reservations through telephone, whatsapp & email
• Perform personalized check-in and check-out for guests
• Ensure accurate billing, including posting of room charges and incidental charges
• Presenting statements and collecting payments from departing guests
• Handle general request from guests, such as extra amenities, wake up call services, etc
• Be familiar of the hotel's room status and inventories
• To interact with guests whenever possible to create a memorable experience
• Any other ad-hoc duties assigned

Requirements

• No experience required
• Customer oriented
• Good communication and interpersonal skills
• Able to use basic MS Office
• Able to perform rotating shift, including weekends and public holidays

Benefits

• Additional monthly performance Bonus
• Central working location

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am ( Night shift only 1 month 1-2 times )

Salary : $ 2,000 - $ 2,500

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

The Supreme HR Advisory Pte Ltd EA No: 14C7279

SAMUEL SIAW Reg No: R24124745

Responsibilities

• Handle reservations through telephone, whatsapp & email
• Perform personalized check-in and check-out for guests
• Ensure accurate billing, including posting of room charges and incidental charges
• Presenting statements and collecting payments from departing guests
• Handle general request from guests, such as extra amenities, wake up call services, etc
• Be familiar of the hotel’s room status and inventories
• To interact with guests whenever possible to create a memorable experience
• Any other ad-hoc duties assigned

Requirements

• No experience required
• Customer oriented
• Good communication and interpersonal skills
• Able to use basic MS Office
• Able to perform rotating shift, including weekends and public holidays

Benefits

• Additional monthly performance Bonus
• Central working location

The Front Office Ambassador is a key member of our hotel's front desk team. Reporting directly to the Duty Manager/Senior Duty Manager, this role is responsible for ensuring the smooth operation of the Reception and Lobby areas, particularly during peak periods.

Responsibilities include:

• Ensuring a seamless check-in and check-out process for guests
• Providing exceptional customer service and feedback to management on guest preferences
• Training and guiding junior staff while monitoring their performance
• Handling guest inquiries and requests in person and over the phone
• Performing cashiering duties and processing room bookings
• Maintaining accurate guest data and information in our Opera PMS system
• Upselling hotel rooms whenever possible
• Responding to guest complaints and feedback in a professional manner

To succeed in this role, you will require:

• Minimum 2 years' experience in a similar capacity
• Proficiency in MS Word, Excel, and PowerPoint applications
• Basic computer skills
• Knowledge of Opera PMS software

In return, you can expect a rewarding career with opportunities for growth and development.

This is a leadership role where you will be responsible for the overall management of front office operations. The ideal candidate will have a proven track record in managing teams and ensuring excellent guest service delivery.

• Effective management of front desk, concierge, and housekeeping staff to deliver exceptional guest experiences
• Maintenance of accurate records and adherence to data protection regulations
• Monitoring of room inventory and effective utilisation of rooms
• Organisation of day-to-day housekeeping operations to maintain high standards of cleanliness
• Identification and resolution of operational deviations and irregularities

The successful candidate will possess strong leadership skills, excellent communication and problem-solving abilities, and the ability to work well under pressure in a fast-paced environment.

Key Requirements:

• Minimum 2 years of managerial experience in hospitality
• Strong leadership and team management skills
• Excellent communication and problem-solving skills
• Ability to work well under pressure and adapt to changing situations

This is an exciting opportunity to develop your career as a senior manager in a dynamic hotel operation.

As a key member of our front office team, you will be responsible for delivering exceptional guest experiences. This includes assisting guests with enquiries and requests, performing meet and greet in the lobby and in-room registration, as well as checking in and out hotel guests in a professional and efficient manner.

You will work closely with other departments to satisfy guest requests and complaints, ensuring that all guests receive a prompt and excellent standard of service. Your ability to interact with guests and provide warm and memorable experiences is crucial to our success.

To excel in this role, you will need to have strong technical knowledge of front office and guest services operations, as well as good interpersonal, communication, and supervisory skills. You must also be able to perform shift work, including weekends and public holidays, and be proficient in basic Microsoft Office applications – Word, Excel, and PowerPoint.

JOB SCOPE

The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

1. Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.
2. Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.
3. Escort guests to their allocated guests rooms and show them the amenities in the rooms.
4. Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.
5. Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

• Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.
• Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.
• Possess excellent communication skills and able to build up

OTHER INFORMATION

• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefits
• Other benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

We are seeking a dedicated and customer-focused individual to join our team as a Hospitality Services Manager . The successful candidate will be responsible for delivering exceptional service to hotel guests and ensuring seamless operations at the front desk.