22 Marina Bay Sands jobs in Singapore

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Department: RETAIL OFFLINE
Location: SG
INTRODUCTION
JOB PURPOSE
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.
RESPONSIBILITIES
Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
Lead by example by delivering the Burberry Experience to customers when necessary.
Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
Resolve difficult customer issues and escalate to management when necessary.
In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
Assist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
Additional duties as required.
PERSONAL PROFILE
Advanced knowledge of POS system.
Previous experience with Apple mobile devices and comfortable with the use of digital tools.
1-2 years previous supervisory or management experience in retail sales.
MEASURES OF SUCCESS
Monthly Burberry Experience evaluation score
Managing performance improvement and development of associates
Improvement in every KPI within the retail scorecard
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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Born from innovation, Burberry is a global luxury brand with a rich British heritage.

Founded in 1856, our brand is underpinned by our founder's passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.

Guided by our history of exploration and our shared belief that 'creativity open spaces', our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.

To discover more about our brand values, visit

Job Purpose:

Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.

Responsibilities:

• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a "quality control" supervisor ensuring that every interaction with a customer is memorable.
• Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
• Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
• Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
• Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
• Coach "in the moment" and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
• Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
• Lead by example by delivering the Burberry Experience to customers when necessary.
• Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
• Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
• Resolve difficult customer issues and escalate to management when necessary.
• In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
• Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
• Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
• Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
• Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
• Additional duties as required.

Personal Profile

• Advanced knowledge of POS system.
• Previous experience with Apple mobile devices and comfortable with the use of digital tools.
• 1-2 years previous supervisory or management experience in retail sales.

Measures of Success:

• Monthly Burberry Experience evaluation score
• Managing performance improvement and development of associates
• Improvement in every KPI within the retail scorecard

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Date: 24 September 2025

Time: 10:00 AM - 6:00 PM

Venue: Kuala Lumpur Sentral Area

By Invitation Only

Are you passionate about delivering exceptional service to VIP guests? Ready to take your career to the next level in Singapore's most iconic integrated resort?

Marina Bay Sands is coming to Kuala Lumpur to meet talented individuals like you Join us at our exclusive Career Fair for Marketing Operations, where we're hiring for:

Available Roles:

• Customer Relations Executive
• Paiza Executive Host

(Please refer to Job Description & Requirements below)

What to Expect:

• On-site interviews with our Talent Acquisition team
• A chance to learn more about life and career opportunities at Marina Bay Sands
• Fast-track your application process

This is a by-invitation-only event. Selected candidates will receive an invitation with full details.

*Important: Please keep a lookout for our email not only in your inbox, but also check your Junk or Spam folders-just in case it lands there. We wouldn't want you to miss this opportunity

Job Description & Requirements:

Customer Relations Executive

• Provide excellent and delightful service to casino guests and assist them with their needs and requests.
• Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
• Conduct guided MBS Casino familiarization tours for guests.
• Introduce programs (with the relevant terms and conditions) to potential Paiza players.
• Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
• Provide personalized service and establish close rapport with assigned patrons.
• Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
• Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests' feedback and with objective to enhance the service standards for guests.
• Assist with execution of Special Events and Promotions.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Paiza Executive Host

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements - i.e., Hotel Room, Luggage, Transportation, etc.
• Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
• Assist guests with Paiza Programs opening and settlement.
• Prepare and ensure proper set-up of private gaming salons for Paiza guests.
• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests' requests and feedback, and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirement

• Fresh graduates with a passion for customer service
• Experienced professionals with 1-3 years in customer service or sales
• Customer-focused, excellent team player and possess good problem-solving skills.
• Possess a well-groomed, professional appearance
• Able to communicate with guests in English, with fluency in Mandarin as the successful candidate will be required to liaise with Mandarin speaking guests.
• Able to work on a rotational shift (Morning / Afternoon / Midnight), including Public Holidays (5-day work week)
• Comfortable working in a smoking environment
• Willingness to relocate to Singapore

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

A career with us at NTUC First Campus is an opportunity to excel at one of Singapore’s largest early childhood educators. One that brings together diverse disciplines, knowledge and skillsets to foster an inclusive culture. So you grow with an organisation that constantly innovates. And an industry leader that offers so much more.

You will partner with parents to foster children's holistic development, equip them with life skills and cultivate values that will prepare themto be life-long learners. You will create classroom environment that is safe, joyful and conducive for learning as well as ensure the delivery of age-appropriate activities and lessons.

Requirement:

• Minimum of 2 years of relevant work experience
• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English
• Good communication and interpersonal skills
• A team player with passion in equipping and inspiring young lives

The team transform the store visit into a memorable and shopping experience

Responsibilities

• Greet every customer warmly to build strong, lasting relationships from the moment they enter the store
• Deliver a memorable and personalized customer service experience
• Strive to achieve sales and KPI targets set by the Store Manager
• Maintain allbrand standards, including personal grooming, visual merchandising, and packaging, in line with global guidelines

Requirements

• 2 years of retail experience in fashion
• Passion for service / customer centric focus
• Excellent communication skills with the ability to develop rapport and form relationship at all levels
• Singaporean only

Others

Location : Marina Bay Sands

Salary : $basic + commission + attractive benefits

We regret that only shortlisted applicants will be notified.

Anthea Wu

Outsourcing Team

Achieve Career Consultant Pte Ltd

EA license 05C3451

Responsibilities
Greet every customer warmly to build strong, lasting relationships from the moment they enter the store
Deliver a memorable and personalized customer service experience
Strive to achieve sales and KPI targets set by the Store Manager
Maintain brand standards, including personal grooming, visual merchandising, and packaging, in line with global guidelines
Requirements
2 years of retail experience in fashion
Passion for service / customer centric focus
Excellent communication skills with the ability to develop rapport and form relationship at all levels
Other
Location: Marina Bay Sands
Salary: $basic + commission + attractive benefits
We regret that only shortlisted applicants will be notified.
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WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Marina Bay Sands is heading to Kuala Lumpur for an exclusive recruitment drive

Don't miss this opportunity—register your interest with us today and take the first step toward an exciting career in Singapore's most iconic integrated resort.

Date: 24 September 2025

Time: 9:00 AM – 5:00 PM

Venue: Kuala Lumpur Sentral Area

By Invitation Only

Are you passionate about delivering exceptional service to VIP guests? Ready to take your career to the next level in Singapore's most iconic integrated resort? Join us at our exclusive Career Fair for Marketing Operations, where we're hiring for:

Available Roles:

• Customer Relations Executive
• Paiza Executive Host

(Please refer to Job Description & Requirements below)

What to Expect:

• On-site interviews with our Talent Acquisition team
• A chance to learn more about life and career opportunities at Marina Bay Sands
• Fast-track your application process

This is a by-invitation-only event. Selected candidates will receive an invitation with full details.

*Important: Please keep a lookout for our email not only in your inbox, but also check your Junk or Spam folders—just in case it lands there. We wouldn't want you to miss this opportunity

Job Description & Requirements:

Customer Relations Executive

• Provide excellent and delightful service to casino guests and assist them with their needs and requests.
• Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
• Conduct guided MBS Casino familiarization tours for guests.
• Introduce programs (with the relevant terms and conditions) to potential Paiza players.
• Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
• Provide personalized service and establish close rapport with assigned patrons.
• Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
• Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests' feedback and with objective to enhance the service standards for guests.
• Assist with execution of Special Events and Promotions.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Paiza Executive Host

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e., Hotel Room, Luggage, Transportation, etc.
• Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
• Assist guests with Paiza Programs opening and settlement.
• Prepare and ensure proper set-up of private gaming salons for Paiza guests.
• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests' requests and feedback, and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirement

• Fresh graduates with a passion for customer service
• Experienced professionals with 1–3 years in customer service or sales
• Customer-focused, excellent team player and possess good problem-solving skills.
• Able to communicate with guests in English, with fluency in Mandarin as the successful candidate will be required to liaise with Mandarin speaking guests.
• Able to work on a rotational shift (Morning / Afternoon / Midnight), including Public Holidays (5-day work week)
• Comfortable working in a smoking environment
• Willingness to relocate to Singapore

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Supervision & Team Management
Assist the management staff in planning, coordinating and managing staff and services to ensure the Bar operations run efficiently and effectively and that customer service standards are always maintained.
Provide strong presence and leadership amongst the team in absence of management Staff.
Oversee the bar staff, including bartenders, servers, and hostess ensuring they perform efficiently and provide exceptional service.
Assist with recruitment, training, scheduling, and development of team members.
Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.
Ensure high levels of customer satisfaction by providing a welcoming atmosphere and addressing customer complaints or feedback promptly.
Lead by example in delivering excellent customer service.
Review operating results with the team and identify opportunities to improve performance.
Review the reservation book, pre-assign designated tables and follow up on all special requests.
Inspect that enough menus are available and in good condition for service.
Inventory & Stock Control
Monitor stock levels, conduct regular inventory checks, and coordinate orders with suppliers to ensure the bar is well-stocked with beverages, garnishes, glassware, and other essentials.
Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.
Menu Development
Collaborate with management and bartenders to develop new cocktails, seasonal drinks, and special promotions that appeal to the clientele.
Work environment & Staff Development
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
Regulatory Compliance and Sanitation Standards
Ensure the bar complies with health and safety regulations, alcohol licensing laws, and company standards.
Maintain cleanliness and organization throughout the bar area.
Assist in managing cash registers, handling cash, and ensuring proper financial records are maintained.
Monitor sales targets and work towards achieving them.
Problem Solving
Handle any issues that arise during service, such as customer complaints, staff conflicts, or equipment malfunctions, in a calm and efficient manner.
Job Requirements
Education & Certification
Diploma/Degree in hospitality or related field preferred.
Experience
A minimum of 2 years’ experience at a supervisory level within a bar or hospitality setting.
Other Prerequisites
Strong knowledge of beverages, mixology, and bar operations.
Excellent communication and leadership skills.
Strong organizational and multitasking abilities.
Have a well-groomed, professional appearance.
Ability to work well under pressure in a fast-paced environment.
Knowledge of health and safety regulations.
Customer-focused with a positive attitude.
Ability to work flexible hours, including nights, weekends, and public holidays.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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F&B Sous Chef - Sky Residence Marina Bay Sands Singapore
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Support the Executive Chef and the team ensuring smooth daily operations.
Manage and handle all administrative duties for the department with regards to Team Members, payroll, records, scheduling, duty rosters, purchase requests, market list order and recipe costing as per company operating systems.
Assist in menus preparation, recipe card and plating guides.
Work closely with receiving and purchasing team on a day-to-day operation controlling raw material quality standard.
Ensure quality of food items according to the standards in place, including ensuring all food items are in perfect sanitary condition, applying “First in First out!” best kitchen practice.
Monitor the production of food items to ensure they are in compliance with the prescribed recipes and specifications.
Adhere to all the standards of food presentation, production, and portioning controls.
Ensure uncompromising level of commitment and support to the Hygiene Manager and Executive Chef to achieve the highest level of food safety requirement in all kitchens.
Ensure safe and proper use of equipment at all times and give guidance to all culinary colleagues.
Provide accurate recipes with appropriate training to the line cooks enabling them to deliver consistent food product.
Assist individuals with their job functions and on-the-job training when necessary to ensure optimum service to customers.
Estimate food consumption to schedule purchases and requisition of raw materials.
Minimize food waste and spoilage to expenses in line with budget.
Prepare efficient daily work list and train line cooks to produce mise en place with a sense of priority and time management.
Assist Executive Chef in providing all team members with a daily briefing to inform them of particular items, changes in procedures, new operating policies or information deemed to be of general interest.
Provide constant feedback to the employees on their job performance creating a work environment which values trust and transparency.
Maintain high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner.
Maintain high standards of grooming for oneself and subordinates ensuring good customer relations at all times, particularly when working in the public areas of the hotel.
Work inside and continuously maneuver in and around all areas of the offices as well as the Kitchen.
Job Requirements
Education & Certification
Diploma/Degree in Western/Chinese Culinary Arts or related field preferred
Experience
7 years managerial experience in a high volume 4-5 star hotel/Restaurant
Possess a comprehensive and diverse culinary background that suggests a well-developed set of skills in terms of being able to cope in a large, diverse kitchen & restaurant environment
Knowledge of Asian/Western/Italian/Japanese cuisines, their preparation and service.
Have understanding of latest culinary concepts in a broad range of cuisines
Knowledge in using computer for administration work
Good knowledge on basic accounting and calculation of food costs
Excellent logistical, culinary and leadership skills
Able to instill safety and sanitation habits
Willing and able to work shift work
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
#J-18808-Ljbffr