32 Marina Bay Sands jobs in Singapore

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Department: RETAIL OFFLINE
Location: SG
INTRODUCTION
JOB PURPOSE
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.
RESPONSIBILITIES
Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
Lead by example by delivering the Burberry Experience to customers when necessary.
Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
Resolve difficult customer issues and escalate to management when necessary.
In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
Assist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
Additional duties as required.
PERSONAL PROFILE
Advanced knowledge of POS system.
Previous experience with Apple mobile devices and comfortable with the use of digital tools.
1-2 years previous supervisory or management experience in retail sales.
MEASURES OF SUCCESS
Monthly Burberry Experience evaluation score
Managing performance improvement and development of associates
Improvement in every KPI within the retail scorecard
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
#J-18808-Ljbffr

Date: 24 September 2025

Time: 10:00 AM - 6:00 PM

Venue: Kuala Lumpur Sentral Area

By Invitation Only

Are you passionate about delivering exceptional service to VIP guests? Ready to take your career to the next level in Singapore's most iconic integrated resort?

Marina Bay Sands is coming to Kuala Lumpur to meet talented individuals like you Join us at our exclusive Career Fair for Marketing Operations, where we're hiring for:

Available Roles:

• Customer Relations Executive
• Paiza Executive Host

(Please refer to Job Description & Requirements below)

What to Expect:

• On-site interviews with our Talent Acquisition team
• A chance to learn more about life and career opportunities at Marina Bay Sands
• Fast-track your application process

This is a by-invitation-only event. Selected candidates will receive an invitation with full details.

*Important: Please keep a lookout for our email not only in your inbox, but also check your Junk or Spam folders-just in case it lands there. We wouldn't want you to miss this opportunity

Job Description & Requirements:

Customer Relations Executive

• Provide excellent and delightful service to casino guests and assist them with their needs and requests.
• Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
• Conduct guided MBS Casino familiarization tours for guests.
• Introduce programs (with the relevant terms and conditions) to potential Paiza players.
• Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
• Provide personalized service and establish close rapport with assigned patrons.
• Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
• Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests' feedback and with objective to enhance the service standards for guests.
• Assist with execution of Special Events and Promotions.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Paiza Executive Host

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements - i.e., Hotel Room, Luggage, Transportation, etc.
• Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
• Assist guests with Paiza Programs opening and settlement.
• Prepare and ensure proper set-up of private gaming salons for Paiza guests.
• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests' requests and feedback, and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirement

• Fresh graduates with a passion for customer service
• Experienced professionals with 1-3 years in customer service or sales
• Customer-focused, excellent team player and possess good problem-solving skills.
• Possess a well-groomed, professional appearance
• Able to communicate with guests in English, with fluency in Mandarin as the successful candidate will be required to liaise with Mandarin speaking guests.
• Able to work on a rotational shift (Morning / Afternoon / Midnight), including Public Holidays (5-day work week)
• Comfortable working in a smoking environment
• Willingness to relocate to Singapore

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

The team transform the store visit into a memorable and shopping experience

Responsibilities

• Greet every customer warmly to build strong, lasting relationships from the moment they enter the store
• Deliver a memorable and personalized customer service experience
• Strive to achieve sales and KPI targets set by the Store Manager
• Maintain allbrand standards, including personal grooming, visual merchandising, and packaging, in line with global guidelines

Requirements

• 2 years of retail experience in fashion
• Passion for service / customer centric focus
• Excellent communication skills with the ability to develop rapport and form relationship at all levels
• Singaporean only

Others

Location : Marina Bay Sands

Salary : $basic + commission + attractive benefits

We regret that only shortlisted applicants will be notified.

Anthea Wu

Outsourcing Team

Achieve Career Consultant Pte Ltd

EA license 05C3451

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Provide fast, friendly, and efficient service to Guests.
Acknowledge, greet customers and converse with Guests who approach the Cashier area of the restaurant.
Process cash, comp, coupon, or credit card transactions.
Handle all cash transactions by accepting money, comps, coupons, and credit cards and calculating the change accurately.
Ensure that charges are correct, and that the Guests signature is legible.
Enter particulars of sales and payment into the POS system.
Account for Guest checks as either used or unused.
Complete required paperwork when handling comps, coupons and room charges.
Pre-number all Guest checks in a continuous sequence. The numbers of the Guest checks should be recorded in a control book subject to audit whenever necessary. All unused checks returned should also be recorded.
Group all cash and credit card checks for the shift and hand them to management at the end of the shift.
Prepare proper accounting for both the daily cash receipts and cash float.
Prepare daily cash remittance report.
Ensure the daily collections received are placed inside remittance envelope and put into Drop-safe with witness.
Be responsible for all missing checks and the cash balance of the cash register assigned, according to Hotel policies. Handle all overages in accordance to Cashier Variance Procedures.
Maintain count and balance of bank float at the beginning and end of each shift.
Record all matters in the logbook and refer to the logbook at the beginning of shift.
Emphasize good personal behavior as per guidelines laid down in the Team Member Handbook and promote the spirit of teamwork.
Maintain personal grooming as per properties procedures.
Meet the attendance guidelines of the job and adhere to regulatory, Departmental and Company policies.
Communicate any potential guest issues / complaints to the MOD.
Clean and always maintain physical work area and perform sidework duties as per the SOP.
Be able to handle multiple duties at once.
Involved in training program.
Maintain high grooming standard following Marina Bay Sands guidelines.
Attend line-ups with other staff and review all information pertinent to the day's business.
Job Requirements
Education & Certification
Minimum Secondary school education with O Level passes; Diploma in any field is an advantage.
Experience
Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization.
Other Prerequisites
Possess food hygiene and safety certification.
Able to work on rotating shifts, weekends & public holidays.
Possess a well-groomed, professional appearance.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
#J-18808-Ljbffr

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Maintain complete knowledge of:
All menu items available in the bar.
All liquor brands, beers, and non-alcoholic selections available in the bar.
Every wine/champagne by the glass and major wines on the wine list.
Designated glassware and garnishes for drinks.
All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
Daily menu specials and out of stock items.
Bar layout, table set-ups, hours of operation.
Imputing of items in the Info Genesis system.
Daily arrival/departure, VIPs.
Be aware of in-house group activities, locations and times.
Correct maintenance and use of equipment.
Attend line-ups with other staff and review all information pertinent to the day's business.
Check own grooming and attire standard.
Meet with Captains, or Manager to review daily specials and out of stock items. Ensure that other members of the staff are aware of such changes.
Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
Assist other bartenders and service attendants whenever possible.
Perform work and side duties in accordance with departmental procedures.
Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.
Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
Upsell to guests whenever possible.
Transport linens to bar whenever required.
Prepare special items for events in accordance with superior's requests.
Attend meal breaks as assigned.
Prepare workstations & pantries, ensuring compliance to departmental standards.
Ensure that all materials, equipment are in complete readiness for service in accordance to business needs.
Ensuring that all procedures are carried out to departmental standards.
Participate and contribute in all designated meetings and training sessions.
Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty.
Anticipate, acknowledge and respond promptly to guests requests at all times.
Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.
Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction. Advise of the problem and if unable to solve the problem, ask for superior's assistance.
Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.
Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.
Ensure all assigned closing duties are completed before signing out.
Provide feedback of any problems to the Superior.
Work to be part of a cooperative working climate, maximizing productivity and employee morale.
Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
Review status of assignments and any follow-up actions with Manager on Duty.
Successful completion of the training/certification processes.
Collect & Analyze Guest Preferences and Comment Cards.
Job Requirements
Education & Certification
Diploma in Hospitality and Tourism is an advantage.
Experience
Minimum 12 months in bartending experience.
Other Prerequisite
Meet the legal age to handle alcohol for work purposes.
Proficient in written and verbal English.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
#J-18808-Ljbffr

Overview

Marina Bay Sands Kuala Lumpur is hosting a Career Fair for Marketing Operations. This event offers opportunities to join as part of a by-invitation-only recruitment drive and to learn about roles at Marina Bay Sands.

• Date: 24 September 2025
• Time: 9:00 AM – 5:00 PM
• Venue: Kuala Lumpur Sentral Area
• By Invitation Only

• Customer Relations Executive
• Paiza Executive Host

• On-site interviews with our Talent Acquisition team
• Learn about life and career opportunities at Marina Bay Sands
• Fast-track your application process

Job Description & Requirements (Please refer to the detailed job descriptions and requirements below)

• Customer Relations Executive
• Provide excellent and delightful service to casino guests and assist them with their needs and requests
• Assist guests with trip arrangements and ensure prompt follow-up (e.g., hotel, transportation, dining)
• Conduct guided MBS Casino familiarization tours for guests
• Introduce programs to potential Paiza players with relevant terms and conditions
• Identify potential gaming patrons and collaborate with the Market Development Sales Team on host management
• Provide personalized service and establish rapport with assigned patrons
• Engage guests through telemarketing calls and invite them for repeat visits and/or events
• Collaborate with stakeholders to enhance service standards
• Assist with execution of special events and promotions
• Ensure compliance with organization guidelines and regulations
• Perform other ad hoc duties as required

• Paiza Executive Host
• Provide excellent service to Paiza guests and assist with their needs
• Meet and greet guests, assist with arrival/departure arrangements (hotel, luggage, transportation)
• Manage Paiza Membership counters and enrollment
• Assist with Paiza Programs opening and settlement
• Prepare and set up private gaming salons for Paiza guests
• Assist with events and promotions
• Conduct MBS Casino tours for Paiza guests
• Work with stakeholders to ensure excellent guest satisfaction and comply with guidelines
• Perform other ad hoc duties as required

• Fresh graduates with a passion for customer service
• 1–3 years in customer service or sales is welcome
• Customer-focused, team player with good problem-solving skills
• Well-groomed, professional appearance
• English proficiency; Mandarin fluency preferred for liaising with Mandarin-speaking guests
• Willingness to work on a rotational shift (Morning/Afternoon/Midnight), including public holidays (5-day work week)
• Comfortable working in a smoking environment
• Willingness to relocate to Singapore

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce and providing equal opportunities. Employees are expected to adhere to all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Marina Bay Sands is heading to Kuala Lumpur for an exclusive recruitment drive

Don't miss this opportunity—register your interest with us today and take the first step toward an exciting career in Singapore's most iconic integrated resort.

Date: 24 September 2025

Time: 9:00 AM – 5:00 PM

Venue: Kuala Lumpur Sentral Area

By Invitation Only

Are you passionate about delivering exceptional service to VIP guests? Ready to take your career to the next level in Singapore's most iconic integrated resort? Join us at our exclusive Career Fair for Marketing Operations, where we're hiring for:

Available Roles:

• Customer Relations Executive
• Paiza Executive Host

(Please refer to Job Description & Requirements below)

What to Expect:

• On-site interviews with our Talent Acquisition team
• A chance to learn more about life and career opportunities at Marina Bay Sands
• Fast-track your application process

This is a by-invitation-only event. Selected candidates will receive an invitation with full details.

*Important: Please keep a lookout for our email not only in your inbox, but also check your Junk or Spam folders—just in case it lands there. We wouldn't want you to miss this opportunity

Job Description & Requirements:

Customer Relations Executive

• Provide excellent and delightful service to casino guests and assist them with their needs and requests.
• Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
• Conduct guided MBS Casino familiarization tours for guests.
• Introduce programs (with the relevant terms and conditions) to potential Paiza players.
• Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
• Provide personalized service and establish close rapport with assigned patrons.
• Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
• Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests' feedback and with objective to enhance the service standards for guests.
• Assist with execution of Special Events and Promotions.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Paiza Executive Host

• Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
• Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e., Hotel Room, Luggage, Transportation, etc.
• Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
• Assist guests with Paiza Programs opening and settlement.
• Prepare and ensure proper set-up of private gaming salons for Paiza guests.
• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests' requests and feedback, and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirement

• Fresh graduates with a passion for customer service
• Experienced professionals with 1–3 years in customer service or sales
• Customer-focused, excellent team player and possess good problem-solving skills.
• Able to communicate with guests in English, with fluency in Mandarin as the successful candidate will be required to liaise with Mandarin speaking guests.
• Able to work on a rotational shift (Morning / Afternoon / Midnight), including Public Holidays (5-day work week)
• Comfortable working in a smoking environment
• Willingness to relocate to Singapore

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Overview
Marina Bay Sands Kuala Lumpur is hosting a Career Fair for Marketing Operations. This event offers opportunities to join as part of a by-invitation-only recruitment drive and to learn about roles at Marina Bay Sands.
Event Details
Date:
24 September 2025
Time:
9:00 AM – 5:00 PM
Venue:
Kuala Lumpur Sentral Area
By Invitation Only
Available Roles
Customer Relations Executive
Paiza Executive Host
What To Expect
On-site interviews with our Talent Acquisition team
Learn about life and career opportunities at Marina Bay Sands
Fast-track your application process
Job Description & Requirements
(Please refer to the detailed job descriptions and requirements below)
Customer Relations Executive
Provide excellent and delightful service to casino guests and assist them with their needs and requests
Assist guests with trip arrangements and ensure prompt follow-up (e.g., hotel, transportation, dining)
Conduct guided MBS Casino familiarization tours for guests
Introduce programs to potential Paiza players with relevant terms and conditions
Identify potential gaming patrons and collaborate with the Market Development Sales Team on host management
Provide personalized service and establish rapport with assigned patrons
Engage guests through telemarketing calls and invite them for repeat visits and/or events
Collaborate with stakeholders to enhance service standards
Assist with execution of special events and promotions
Ensure compliance with organization guidelines and regulations
Perform other ad hoc duties as required
Paiza Executive Host
Provide excellent service to Paiza guests and assist with their needs
Meet and greet guests, assist with arrival/departure arrangements (hotel, luggage, transportation)
Manage Paiza Membership counters and enrollment
Assist with Paiza Programs opening and settlement
Prepare and set up private gaming salons for Paiza guests
Assist with events and promotions
Conduct MBS Casino tours for Paiza guests
Work with stakeholders to ensure excellent guest satisfaction and comply with guidelines
Perform other ad hoc duties as required
Requirements
Fresh graduates with a passion for customer service
1–3 years in customer service or sales is welcome
Customer-focused, team player with good problem-solving skills
Well-groomed, professional appearance
English proficiency; Mandarin fluency preferred for liaising with Mandarin-speaking guests
Willingness to work on a rotational shift (Morning/Afternoon/Midnight), including public holidays (5-day work week)
Comfortable working in a smoking environment
Willingness to relocate to Singapore
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce and providing equal opportunities. Employees are expected to adhere to all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
#J-18808-Ljbffr

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
Supervision & Team Management
Assist the management staff in planning, coordinating and managing staff and services to ensure the Bar operations run efficiently and effectively and that customer service standards are always maintained.
Provide strong presence and leadership amongst the team in absence of management Staff.
Oversee the bar staff, including bartenders, servers, and hostess ensuring they perform efficiently and provide exceptional service.
Assist with recruitment, training, scheduling, and development of team members.
Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.
Ensure high levels of customer satisfaction by providing a welcoming atmosphere and addressing customer complaints or feedback promptly.
Lead by example in delivering excellent customer service.
Review operating results with the team and identify opportunities to improve performance.
Review the reservation book, pre-assign designated tables and follow up on all special requests.
Inspect that enough menus are available and in good condition for service.
Inventory & Stock Control
Monitor stock levels, conduct regular inventory checks, and coordinate orders with suppliers to ensure the bar is well-stocked with beverages, garnishes, glassware, and other essentials.
Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.
Menu Development
Collaborate with management and bartenders to develop new cocktails, seasonal drinks, and special promotions that appeal to the clientele.
Work environment & Staff Development
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
Regulatory Compliance and Sanitation Standards
Ensure the bar complies with health and safety regulations, alcohol licensing laws, and company standards.
Maintain cleanliness and organization throughout the bar area.
Assist in managing cash registers, handling cash, and ensuring proper financial records are maintained.
Monitor sales targets and work towards achieving them.
Problem Solving
Handle any issues that arise during service, such as customer complaints, staff conflicts, or equipment malfunctions, in a calm and efficient manner.
Job Requirements
Education & Certification
Diploma/Degree in hospitality or related field preferred.
Experience
A minimum of 2 years’ experience at a supervisory level within a bar or hospitality setting.
Other Prerequisites
Strong knowledge of beverages, mixology, and bar operations.
Excellent communication and leadership skills.
Strong organizational and multitasking abilities.
Have a well-groomed, professional appearance.
Ability to work well under pressure in a fast-paced environment.
Knowledge of health and safety regulations.
Customer-focused with a positive attitude.
Ability to work flexible hours, including nights, weekends, and public holidays.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
#J-18808-Ljbffr