772 Food And Beverage jobs in Singapore

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Service Crew to join our team

As a Food & Beverage Service Crew, we rely on you to:

• Support the daily operation of the restaurant
• Provide a high-quality service to restaurant guests
• Ensure the smooth operations of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel/resort background
• Committed to serving food of the highest quality
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now

The Palawan @ Sentosa is the Shangri-La Group's first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Food & Beverage Service Crew to join our pre-opening team at The Palawan @ Sentosa

As the Food & Beverage Service Crew we rely on you to:

• Support the daily operation of the outlet/ café
• Provide a high-quality service to outlet/ café guests
• Ensure the smooth operation of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage Operations
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel environment
• A self-starter and a team player
• Willing to work shifts

If you are the right person, what are you waiting for?  Click the apply button now and be part of the pioneering team

JOB PURPOSE:

The F&B Service Attendant is responsible for ensuring all guests receive great experiences through the delivery of outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES:

Responsibilities include upholding a positive culture with genuine service, a vibrant personality, personal finesse, professionalism and proactiveness towards achieving departmental goals.

1. Undertake restaurant operational tasks which includes taking of food & beverages orders

2. Display of excellent customer service at all times, greet and welcome guests in a warm and friendly manner

3. Create great customer experience and attentive towards the customers and their queries

4. Ensure prompt serving and clearing of plates after guests complete dining

5. Maintain high standards of cleanliness within the restaurant

6. Support manager in ensuring station is well maintained and well stocked

7. Any other tasks/duties as assigned by Supervisors

KNOWLEDGE / QUALIFICATIONS:

Minimum tertiary education with minimum 1 year experience in F&B service

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender, and cashiering.

Required Skills and Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Basic math skills

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.

• Communicates to his / her superior any difficulties, guest comments and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Prepares for service
• Carries out effective service
• Carries out effective beverage service
• Take appropriate action to resolve guest complaints
• Food and beverage stock is stored in relation to hotel procedures
• Ensure Prompt and efficient delivery of food and beverage to the guest's tables
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Promoting and selling cocktails to guests
• Food and beverage stock is stored in relation to hotel procedures
• Performs related duties and special projects as assigned
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

• Duty Meals
• Birthday Off
• Medical Benefits
• Flexi Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

Join us as a Food & Beverage Service Crew in Hotel Indigo Singapore Katong. You'll have ambition, talent and obviously, some key skills. We're looking for someone who can:

• Communicates to his / her superior any difficulties, guest comments and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Prepares for service
• Carries out effective service
• Carries out effective beverage service
• Take appropriate action to resolve guest complaints
• Food and beverage stock is stored in relation to hotel procedures
• Ensure Prompt and efficient delivery of food and beverage to the guest's tables
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Promoting and selling cocktails to guests
• Food and beverage stock is stored in relation to hotel procedures
• Performs related duties and special projects as assigned
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

Accountability:

This position is responsible for delivering exceptional customer focused service under the direction of the F&B Operation Manager or Supervisor, through adherence to InterContinental Hotels Group Policies and Procedures and local hotel policies and procedures. You will also help to promote a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications and requirements:

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 1 year of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Flexi Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world

Join to apply for the
Food & Beverage Service Executive
role at
Raffles Hotels & Resorts
Join to apply for the
Food & Beverage Service Executive
role at
Raffles Hotels & Resorts
Company Description
Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces, award-winning restaurants and bars are presented for discerning travellers. No visit to Singapore is complete without a stay here, where the grand historic hotel exudes old-world grandeur infused with the unique charm of the city state.
Company Description
Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces, award-winning restaurants and bars are presented for discerning travellers. No visit to Singapore is complete without a stay here, where the grand historic hotel exudes old-world grandeur infused with the unique charm of the city state.
Job Description
The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.
We Are Hiring For The Following Outlets
Banquet
Butcher's Block
In-Suite Dining / Pool Bar
Long Bar
The Grand Lobby
Tiffin Room
Primary Responsibilities
Oversees Daily Operations and Achieving Targets
Oversees the set-up and operation of a station/section in a restaurant.
Supervises and participates in running an efficient and profitable operation in the assigned areas.
Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
Assists colleagues and guests efficiently and in a professional manner.
Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
Offers menu options, advice and takes orders.
Offers drinks, pre, during and after meal service.
Remembers guest’s preferences to extends personalised service.
Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
Double checks order list before "sending" ticket to the kitchen.
Verifies guest satisfaction with each table during each course served.
Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
Serves food in in a timely and efficient manner.
Arranges all tables following established standards.
Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
Makes sure all silver and glassware is polished, wiped and spotless.
Keeps all side stations clean at all the times.
Keep chairs and banquettes clean and clear of debris.
Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
Makes sure that all product served are accounted for on the final bill before presenting it.
Up keeps and clears tables between courses throughout the dining experience.
Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
Follows through opening and closing duties.
Adjusts service to suit guests’ requests and personalises any interaction with the guest.
Uses a Heartist approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
Ensures NEA rules and regulations are met and achieve.
Actively engages in upselling and adds value.
Relays any guest complaints to manager.
Ensures efficiency of work in dish wash, pantry, and service preparations.
Ensures cleanliness and work safety in food preparation and service areas.
Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
Providing a Leading and Consistent Guest Experience
Promotes sales through direct guests’ contact.
Constantly obtains guest feedback during operation ensuring guest satisfaction.
Handles minor complaints and reports to the managers for proper follow up.
Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.
Management and Leadership of Outlet
Acts as a mentor and role model to the Food & Beverage Associates.
Proactive, innovative with in depth Food & Beverage and market knowledge.
Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
Provides a high level of Safety and Security for guests and colleagues.
Checks daily opening and closing duties.
Training, Learning and Development of the Team
Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
Guides the departmental orientation for new hires.
Ensures that colleagues are aware of hotel rules and regulations.
Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
Performs any other duties and responsibilities that may be assigned.
Qualifications
Candidate Profile
Knowledge and Experience
Certificate or diploma in hospitality or related field.
Minimum 2 years’ experience in an international class restaurant.
At least 1 year relevant experience in a similar capacity an advantage.
Additional improvement programs in Food & Beverage an advantage.
Working knowledge of Microsoft Office.
Competencies
Interpersonal skills – communicates easily/openly with integrity towards own action.
Communication skills in English spoken/written.
Reliable and consistent.
Personal presentation, clean/tidy.
Comes across as enthusiastic, energetic.
Able to work as a team.
Motivator, self-starter.
Displays initiative and creativity.
Open minded.
Committed.
Team leader, builder.
Guest oriented.
Additional Information
Benefits of Joining Raffles Hotel Singapore
5-day Work Week.
Duty Meals are provided.
Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
Medical and Wellness Benefit.
Comprehensive Insurance Coverage.
Local/Overseas Career Development & Growth Opportunities.
Holistic Learning and Development Opportunities.
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Other
Industries Hospitality
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Overview
Food & Beverage Service Executive (New Restaurant) at Raffles Hotel Singapore. The role supervises team members to ensure guests have a confident and satisfying dining experience and assists management in supervising overall operation and service standards to meet and exceed guests’ expectations and contribute to outlet targets.
Primary Responsibilities
Provides excellent and high-quality service at all times to all guests based on established hotel standard operating procedures.
Oversees the setup and operation of a station/section in the restaurant.
Supervises and participates in running an efficient and profitable operation in the assigned areas.
Liaises with the outlet manager to actively encourage a professional and dedicated team.
Assists the Outlet Manager/Assistant Outlet Manager in enabling employees to consistently achieve the highest service and product delivery standards with the highest degree of client care and service at all times.
Provides services for guests such as taking orders and promoting the restaurant's food and beverage offerings.
Has extensive knowledge of the hotel’s food & beverage menus to provide knowledgeable service, including liquors and cocktails, upselling products when possible.
Remembers guests’ preferences and guests’ names to extend personalized service.
Takes guests’ Food & Beverage orders timely, professionally, accurately and inputs correctly in the Point of Sales system, including seat cover position or any allergens.
Verifies guest satisfaction with each table as appropriate based on guests and sequence of service and when the main course is served.
Uses the guest name appropriately and communicates it to restaurant colleagues, culinary colleagues where appropriate and managers.
Serves food/beverage and condiments correctly in a timely and efficient manner and at the correct temperature.
Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
Makes sure all silver and glassware are polished, wiped and spotless.
Keeps all side stations clean at all times.
Upkeeps and clears tables between courses throughout the dining experience.
Picks up checks before guests leave and wishes every guest a warm farewell.
Follows through opening and closing duties.
Adjusts service to suit guests’ requests and personalizes interactions with the guest.
Actively engages in upselling and adds value.
Communicates any service shortfalls or possible negative guest perceptions to the manager on duty promptly.
Ensures efficiency of work in dishwashing, pantry, and service preparations.
Ensures cleanliness and work safety in food preparation and service areas.
Performs ad-hoc duties as assigned, including but not limited to sending operating equipment for cleaning, exchanging soil linen, assisting in stock counts and daily requisitions.
Gives a Leading and Consistent Guest Experience
Promotes sales through direct guest contact.
Constantly obtains guest feedback during operation to ensure guest satisfaction.
Handles minor complaints and reports to managers for proper follow-up.
Builds strong relationships with local guests and builds a loyal following.
Maintains confidentiality and discretion of guests, colleagues and operators at all times.
Management and Leadership of Outlet
Mentor and role model for Food & Beverage Associates.
Proactive, innovative with in-depth Food & Beverage and market knowledge.
Observes colleagues’ performances, grooming and punctuality and communicates with managers accordingly.
Provides a high level of safety and security for guests and colleagues.
Checks daily opening and closing duties.
Training, Learning and Development of the Team
Conduct regular on-the-job training for colleagues to develop their skills and knowledge.
Guides the departmental orientation for new hires.
Ensures that colleagues are aware of hotel rules and regulations.
Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
Continuously develops self-learning and development of own skills and knowledge.
Other Responsibilities
Performs any other duties that may be assigned by the manager.
Ensures NEA rules and regulations are met and achieved.
Uses a Heartist approach – makes guests and colleagues feel welcome, heart-warmed, incredible, and that they belong.
Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
Contributes to the hotel’s corporate social responsibility and sustainability efforts.
Performs any other duties and responsibilities that may be assigned.
Qualifications
Knowledge and Experience
Certificate or diploma in hospitality or related field.
Minimum 2 years of relevant experience in an international cuisine restaurant.
At least 1 year of relevant experience in a similar capacity is an advantage.
Additional improvement programs in Food & Beverage are an advantage.
Working knowledge of Microsoft Office.
Pre-opening experience preferred.
Competencies
Guests, people-oriented.
Interpersonal skills – communicates openly with integrity toward own actions.
Technical service skills.
English language skills (spoken/written).
Reliable and consistent.
Good personal presentation, clean/tidy.
Motivator, self-starter.
Shows initiative and creativity.
Open-minded and adaptable.
Sense of urgency and ability to prioritize.
Team leader and team player; builds rapport and coordinates with the team.
Able to work in a culturally diverse environment.
Able to embrace and respond to change effectively.
Flexible and adaptable to different working locations.
Benefits
5-day Work Week.
Duty meals provided.
Colleagues’ discount and/or preferential room rates at Accor hotels worldwide.
Flexible benefits – dental/optical/vacation expenses/children’s education.
Medical and wellness benefit.
Comprehensive insurance coverage.
Local/overseas career development and growth opportunities.
Holistic learning and development opportunities.
Employment Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Hospitality
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